Route 143 1/5
The app is not accurate. This route is not consistent.
The 67th/69th/71st bus 2/5
Runs very slow
Data Parameter 3/5
By SOS Ana
I keep getting an invalid data parameter , what is this and how can I fix this
Don’t use. It doesn’t list all the bus times. You might call an Uber or start to walk to work and then see the bus pulling up as you leave. Failing to do its one job...
No train tracking 2/5
I love the bus tracking but since I updated this past summer I don’t have access to the trains anymore. Every time I update I hope I get the trains back but it never does.
A happy customer! 5/5
It’s always on time the best app
The times are not always updated or are often inaccurate. I have seen the bus pass me by countless times because the app did not list the correct time or it was listed as later than it was.
It started good but now is terrible. Sometimes it won’t show anything, it skips express bus schedule, it will show time for bus but if it passes by earlier then it will keep showing the same time
Bus not on route 3/5
Many mornings the bus is not showing up on thr route causing many to miss their ride
It would be nice to favorite certain routes 4/5
It would be nice to favorite certain routes so that you don’t have to keep looking them up.
Sudden charge is lame 3/5
Been using this app for years, mostly works great but today I got shaken down for $1.99 to “reset data”—very lame
Needs improvement 1/5
App constantly crashes, tracking times not accurate
Great with one issue 4/5
I use this app every day to get to school, and it works really well, but the one problem is it doesn’t recognize stops when I search for them. I’ve found that it won’t do Addison and Talman, Addison and Campbell (only Eastbound), and Western and Addison.
Not accurate 2/5
Decent-looking interface, but this app does not reflect accurate times. I am a Chicagoan, and--believe me--accuracy of CTA timing matters during bad weather in this city. I have a two-train commute to work and I cannot rely on this app, unfortunately.
96 Lunt 5/5
Happy we have this service.
Every update is less usable than the last 1/5
Navigating the app gets more difficult with every updat
timing is everything 5/5
timing is everything, thanks TS, you make commuting like clock work
This app use to be great 2/5
This app use to be great, now I can never see the arrival times have gone back to cta bus tracker
By disgusted passenger
Horrible service. Never on time!
Map feature gone? 2/5
The new design isn’t intuitive - the old one worked fine. Also did the map feature leave? Please bring it back!!
Works sometimes 2/5
By Seriously, bro?
So many times when it says a bus is coming but then the bus never comes ... or says no buses are coming for a long time then you watch one pass... CTA is the worst and this app is an extension of that
Nice app! 5/5
By It's cool...
Fast and easy to use!
Never accurate 1/5
They need to updated
It’s never accurate
Not easy to follow 2/5
The display is not intuitive
Why did you change this!!! 2/5
You can no longer see the times listed, you actually have to look at the map and follow the route directionally rather than being able to see upcoming trains in chronological order. This isn’t helpful, and it’s more chaotic visually.
It’s fine, but... 3/5
This app is fine to give you an approximate idea of when busses will arrive, but I can’t tell you the number of times I’ve watched a bus go right by me when I’m not quite to the stop yet and know I gave myself plenty of time. You’d think there would be a better way to get more accurate info. Get to the stop early but don’t rely on it if you’re running short on time.
Not always reliable 2/5
The arrival time constantly changes and buses you’re waiting for can suddenly disappear so it’s not a very dependable way to track your travel plan.
Useless App 1/5
It would be helpful if you got the times even remotely correct
Easier access 4/5
To searing line or bus instead of scrolling
Buses are not tracked correctly 1/5
I have mistakenly taken Uber’s because the app doesn’t show any buses coming when they are. Complete waste of money and time thanks to incorrect data on this app. Not happy. This didn’t happen before the update. Extremely annoying and frustrating. I take the 85a and it’s never right in the morning.
Bus Schedule 3/5
Sometimes the times are inaccurate and the app shows “phantom” buses, but typically it’s reliable.
Used to be amazing 1/5
Purple line to Linden has not worked in 4 weeks. What’s going on?
81 west 2/5
By Cherie Wolford
Updates have made site more difficult to navigate
Best app for Chicago riders period 5/5
By Gregg Dovo
With the new updates it’s simply the best app out there for Chicago users of public transit
Very Reliable But Room For Improvement 4/5
By G.A. SKL
Overall this is one of the most important apps I use on a day to day basis. This app is extremely helpful and works great in terms of functionality with almost no glitches however, there are 2 main issues I’ve identified:
-some buses are not tracked within the app (Missing Buses)
-sometimes the app is tracking a bus that never shows up and as a result you have to weight for the following bus (Phantom Buses)
It’s usually the same bus at the same time every day that is either missing or phantom. These buses usually cause disruption in commute planning resulting in delays one way or another.
Other than these two scenarios, this app is one of the best public transportation apps I’ve seen.
Not accurate 2/5
Half the time this app is accurate and the other half of the time it makes me wait for a bus that suddenly disappears off the list! So then naturally I order an uber cause waiting 20 mins in the freezing cold isn’t ideal and then the bus appears...Seriously so annoying, part of me doesn’t even want to use this app anymore. Like why are they disappearing off the list? They need to fix something.
New update renders app useless 1/5
The recent update is so confusing, there’s all these dots on a map but who knows which direction any train is headed? It’s useless now so don’t bother downloading.
Where is the Save Stop Button? 1/5
You used to be able to save a stop, the screen demo in the App Store shows the “save stop” button, but that button is missing from the app.
I paid for it, it’s strange that feature disappeared. I’m not the only one, I’ve checked with multiple people.
App does not work! 1/5
I deleted and re-downloaded the app- still doesn’t work
Useless junk 1/5
By Sean (Seattle)
The app does not work. Tapping location takes you to somewhere in the Atlantic (0,0) despite location services being enabled. Manually scrolling to a stop still does not make it tap-able.
5 star 5/5
I like it because if you just press one bus number it will show you all the numbers
Accuracy of times for bus arrivals are off! 1/5
Needs better accuracy of arrival times for buses.
Difficult to use 2/5
By Urban Jan
Switching back and forth between directions is cumbersome. Not intuitive to use. Would not recommend.
Unreliable and bad UI 1/5
The functionality of usability of this app have gone way down ever since their recent upgrades. Only showing the # of minutes away as opposed to the actual ETA makes it more difficult for those of us who have transfers to coordinate. The layout is not intuitive and it often crashes.
More importantly though, the reliability is awful. The estimated times of arrival are off way more than they are on. You’ll have a bus/train that will be “1 minute approaching” for about 10 minutes one day, then you’ll have a train that’s coming in 7 minutes, the 30 seconds later it’s 1 minute away. You’re much better off downloading another app, this is a completely unreliable system.
Refreshing update 5/5
By mass confusion
I love the new look of the app and how it’s easier to access the map
Please update to show miles away for trains just like it is for buses, especially for late night when service is not running as frequently
New upload 1/5
By J.C. Chicago
Did not like the upgrade, I think the one old one was better
Interesting update 4/5
I'll say I don't hate the new UI update, but it could use some fixes. I miss being able to see the time the bus will get to me and how many minutes until it arrives without having to tap multiple times. The distance doesn't really matter, it should go back to being a one tap deal. Ease of use, no? Also, if you've just gone out of searching for a line/route, you should be able to get back to that same line/route immediately when you go back to search. Instead of having to click back through a bunch of times. Hope these changes make it to the next update, if not? I'll still prob use it bc it's the most simple and easy to use unfortunately.
App not working!!! 1/5
Stuck in the retrieving arrival times cycle!!! Cannot access settings menu to reset data toggle. Helppppp I need you