Losing reliability... 3/5
For the most part, I’ll say this app has been pretty reliable, but more recently it’s becoming less reliable. More frequently it says a bus is approaching, but then no bus passes the stop and the next is 15-20 min away. Sometimes it shows no buses scheduled to pass at all, so I call an Uber. While I’m waiting for the uber, a bus goes by and again, I’ve wasted my money. Take the info on this app with a grain of salt - it can cost you time and money.
Mostly good 4/5
As far as CTA apps go, this is my favorite. I love the search feature especially. You don’t have to browse through all of the bus lines like you do on Ventra. I just wish it was a little easier to navigate. It can be difficult to switch between busses and trains. I’m adjusting, but there has to be a more user friendly way to do it!
TS A-OK 3/5
Works good on my iPhone
Would like to see Pace bus times included
As a plus provide average bus speeds between 2 bus stops
Great that it exists 4/5
By north side Kris
It is hard to learn. Too many steps to switch north/south. It works most of the time, but you do get surprises - bus suddenly shows up when the system says 15 minutes. It is much better than no system!
Won't work 1/5
Train tracker app does not open. Please fix this ASAP! Thanks!
Crashes on start up 1/5
The app won’t even open. I hard reset my iPhone, deleted and reinstalled the app etc. doesn’t work
By I'm too awesome for this
I am sitting here waiting for the bus. at 7:45 am, the app said the bus would be here at 7:48 am (3 min). it is still not here. this app is so inaccurate it’s ridiculous!! or the bus is bad
Service disruption popups 2/5
About 2 weeks ago, the CTA apparently changed the api for announcing service interruptions. They also have this notification appear on all routes due to system-wide schedule changes. This app shows these as a popup EVERY TIME you recheck a route or direction. It is so disruptive that I’m on the verge of finding a new transit app.
Avoid if you take the Purple Ljne 1/5
This app may work for certain train and bus lines, but if you take the Purple Line do NOT download it. The purple line is unpredictable enough as it is, and this app does a terrible job of giving you accurate information. Estimated train arrival times will move significantly in either direction and, worst of all, it will often times just give you the completely wrong information. For example, times that are listed as Brown Line trains are actually times listed for Purple Line trains, and vice versa. You’re better off just leaving at a set time each day than using this app.
Alerts Interrupt Everything 3/5
The latest update forces service Alerts to interrupt every. single. refresh or route selection. ANNOYING. When I "Dismiss" or "View" that should be the end of it. But it isn't...
Love it 5/5
I like it
Need more 70 division buses 1/5
By grt me on time
The 70 division bus needs more drivers. They take long to arrive and only have a few buses driving wild the 22 Clark bus has 20 buses passing by and only 2 70 division bus makes no sense wen more people are waiting for the 70 and not 22
By Soul Moma
The tracker said 3 mins when it’s 1 and you see the bus going on by you.
If you see a bus and flag them down some will stop but other they will past you up as you are running and look at you.
Pretty good but buggy lately 4/5
Alerts don’t click through to the cta website anymore. Otherwise 5 stars
App won't open 1/5
The last update (7.50) promised "stability improvements," but since I installed it the app won't open.
No 81 Lawrence Bus 1/5
Where is the 81 Lawrence? It is gone. All they have is the 81W!
Inconsistently Accurate 2/5
By Harper Hadley
The times are accurate about half the time. I will commonly miss a bus because when it says 5 minutes, it means anywhere from 1 to 8 minutes (and yes, I am constantly refreshing the app). Other times the app will say the next bus is 25 minutes away so I don’t need to rush out. However, I’ll see a bus cruise by the stop about 14 minutes later while I watch from the window at work. Had I known a bus would have been there before the time they listed, I would have gladly ran outside earlier. This is a good app only if you don’t need to rely on it and have a large, flexible window for arriving at your destination. If any of the developers or people that provide the data for the app are reading this, please consider providing more accurate data so that this can actually be useful in a somewhat consistent manner.
Good app if you like apps that don’t open and crash systematically. Good job!
Constantly misses buses en route 2/5
The app consistently fails to alert me to buses. I look for the bus route I want and it says the next one is in 15 minutes. I know my bus runs somewhere around every 11 minutes or so. When I compare the app’s result with ctabustracker.com, the website tells me there’s a bus in two minutes and a bus in 15 minutes. I miss buses and am late to appointments when I rely on this app. I rarely do unless I know I don’t have a hard deadline for arrival. It’s clearly a problem with the app, since the website can locate all the buses just fine.
Practically the perfect public transportation app 5/5
If you’re a regular CTA passenger, there’s no reason you shouldn’t have this app!!!
Latest update is terrible 1/5
The latest update forces advertisements to take up the entire screen for 6 seconds and doesn’t allow you to see transit times. I’ve used this app for years and i am switching to another platform.
Missing one? 4/5
Missing #8 Halsted and North (red line) going south. Unless it’s under a different name, tough texting 41411 (Chicago provided service) says the name as forementioned.
Trans app 5/5
Live for this app makes me get to work on time accept when the busses are late
Would like to see pull down to refresh the arrival times vs hitting the refresh button at the top of the screen. Hard to use with one hand.
App crashes since app update 1/5
By Apple iPhone 2018
It's a great app when it works.
I have removed and reinstalled this app 4 times, restarting my iPhone with every removal.
The problems started to present after I updated the app.
Before the update, it was a great app, not anymore! It keeps crashing and the app shuts itself off.
Maybe when they've fixed this bug, I'll use it again.
App Update 2/5
Usually this app is super accurate and very helpful in allowing me to plan my departure time from home. Unfortunately after the most recent update, every time I open the app it crashes.
Not the best🤨 1/5
Not user friendly. Transit buddy was great. Times aren’t always accurate
Misses buses 2/5
Great when it works... but when you’re taking a bus to the airport for an international flight you want to work *all the time* so you don’t walk out the door expecting a bus in three minutes just to see it fly by right in front of you.
Not even close 1/5
The most counterintuitive app I’ve used. I like the screen, but getting from one screen to Another is difficult. I don’t mind the ads, it’s part of the deal, but navigating is just too difficult.
Not working? 4/5
I love this app but the past 3 mornings it has not been working. It works at night so not sure what’s up!?! Please fix - thanks!
Simple and good 5/5
Lets you know when the trains are coming, always up and on time.
App has cost me hundreds. 1/5
I have missed buses due to inaccurate estimates, and then whenever I get in a Lyft (because I can’t wait 20+ minutes in single digit weather for the next bus), I see a bus that was not in the schedule pass by.
Each Lyft ride costs me $25 at least, compared to a $2.25 bus ride. This happens almost daily.
The UI is also hideous and difficult to navigate.
Great app! 5/5
I’ve been using this for several years, it’s always come through with great information perfect timing on buses and trains. I could never get along without it. Highly recommend it. Carol Hitchie. Chicago
Use this app everyday 5/5
Bus stops 5/5
This thing is great, I am a mature woman who works retail, sometimes I get off late at night. This app allows me to be in the know about busses and trains so I don’t have to be standing alone in the street.
The bus isn’t coming on time.
New update makes app crash 1/5
The App freezes and crashes as soon as I open it, very disappointing
Timely and helpful app 5/5
Very accurate most of the time. Very helpful for navigating around Chicago via the CTA.
Bus tracker 5/5
By el papi123
App nott working rn 11/17/17 1:00pm please fix !
Never accurate! 1/5
For the most part the timing on the buses are way off. You can be standing in the rain for 8 extra minute if the bus is 1 minute away. The app is garbage.
Just missing one feature 4/5
Wish it were predictive, based on location!
Delayed times? 3/5
By I want to believe👽
Instead of just telling me when a bus is delayed, can you put approximately how much time it’s delayed, it doesn’t help if it just says delayed, how am I suppose to know how long if there isn’t a time next to it or if I just opened the app to check.
Site crashes 2/5
By Medina colts
This app is convenient but it crashes a lot. I either have delete it and get it again, or just nit use it. Also, it doesn’t track all the buses.
Still crashes 1/5
Please update again, the app won’t even open, just crashes.
This app is decent. It does the job. But the UI and functionality could be better. Honestly, Buster was the best CTA app ever designed and the creators stopped updating and supporting it, so it isn’t a 64-bit app, so with iOS 11 o was forced to find something else, to my chagrin. The designers of this app should steal the interface ideas of Buster, since clearly it is no longer a functional app.
Screamed at me 1/5
By kinda annoyed
I got my screen taken over by one of those “you are infected with a virus” messages that tries to make it so you have click “ok” to get out of it. Then my phone started screaming. Deleted the app and it hasn’t happened since.
Least user-friendly app I’ve ever used. Could not find any useful information with any ease whatsoever. Find another app.
Autoplayed ads? Seriously? 2/5
You used to be cool.
This app would be perfect if... 4/5
By El Miguelito
This app does a pretty good job. I check it when i'm leaving my apartment so i can make an informed decision on how i'm getting to work in the morning. My only gripe is that it sometimes misses buses. For example, the app tells me a bus is 10 mins. out do i start walking to catch a different bus to a different train. All of a sudden, a minute or two into my 3 block walk to option B, a bus passes me by. Why wasn't this one tracking? Did the gps on the bus not work? This isn't the norm at all, but still frustrating. Also, a few times, buses have gone from 4 mins. away to nonexistent. TLDR: app works well, but can be buggy when it comes to buses. Over all, good for commuting but still leave yourself some time
Needs Work 4/5
Great app that I’ve used for over 5 years. Just one caveat: if you’ve recently upgraded to iOS 11, you’ll probably want to hold off on downloading the app. There seems to be a critical error at the moment that is preventing the app from starting up.