Having serious trouble 1/5
By D Chappell
The app won’t let me activate the features for it to work.
I HAVE AN ACCOUNT AND I HAVE TO LOGIN EVERY SINGLE DAY AND VALIDATE MY ACCOUNT. HOW CAN IT IDENTIFY NUMBERS WHEN I HAVE TO LOGIN AFTER THE FACT.
Won’t unblock 2/5
By Mo Chainz
It won’t unblock some of my calls. It will show me people in my contacts calling but won’t allow the call to come through. Over the troubleshooting this is the last month I will be paying for this app.
Hi, I downloaded this app not to long ago, up until now I had no problems enabling it, now I can’t enable it till hours upon hours later so “that means I can’t get my voicemails” it’s very frustrating due to my position at my job. If this glitch can’t be fixed I have no choice but to delete this app. Otherwise I would give it a five star.....
I’ve been trying to cancel TrapCall for a week to no avail, I’m emailing [email protected]
all week no response.
Won’t block private block calls it does shows I’d but i hate receiving private calls can trap call do something better about it is getting little better need better updates review this app
It’s definitely worth it. 5/5
I was allowed when I kept getting blocked calls. This app helps so much, take away the unknown factor of allowing callers.
Please fix‼️ 1/5
The app does great with unmasking call. I will say that much. I have been a paying customer since 2014 and I’ve never not paid. So I want to say customer service means everything to a paying customer. But unfortunately we aren’t able to reach you all anymore by phone only through online chat and only M-F today’s Sunday and I need your help but 👆🏾. Then this situation with my voicemails and ALL of the calls being forwarded back so it seems that they’ve called twice is a bit aggravating. I really like this app and just recently upgraded to the premium and it’s only been about a week and I am starting to consider just canceling my service all together. As I am not so happy with the customer service and the “provided through the website😡😡😡
Xxxxxx Sincerely a paying customer
By Anonymous, Jr.
Looks can be deceiving.. I didn’t realize this was a subscription deal until I downloaded the app; thinking it was free. You guys should make that clear up front. I have since deleted the app cause I cannot afford your subscription prices.
I need my money back doesnt work properly and charged me twice.
BEFORE and AFTER 3/5
Updated review 6/5/18
The review below was posted many months ago: oddly today I got a response from the developer that was the same response from many month ago.
In any event, what I experienced below (original review) is what I experienced.
The spam calls have tapered off, however. The app has some use. I’ve grown to trust it a bit more. Got it for my spouse also.
It is interesting that the developer says they can't delete reviews and yet nonetheless my previous review went missing. Oddly, the developer even says they responded to my previous review, and so they do acknowledge that it did exist and they reviewed it -- and yet it mysteriously disappeared. Hmm. Perhaps they "had it deleted" for them, though they deleted it not themselves.
Moreover, I am not the only one having such issues, as is implied by the developer, as the clause "fueling both sides of the war" was actually borrowed from another reviewer who complained of the same kinds of things I'm experiencing.
They actually deleted my previous review: I guess it hit too close to home.
BEFORE installing this app I had a few spam calls a week. Thought the app would be useful, so I bought it.
AFTER installing the app I now have DOZENS of spam calls a week.
Coincidence? I think not.
But now I am indeed "Trapped": because if I now delete the app, all these spam callers (who "mysteriously" obtained my number AFTER I signed up for this app and service) would get through.
The Trap is actually sprung on the purchasers of this app and the service -- after they buy.
The app and service seems to be fueling both sides of the war: seems to be (metaphorically) like a service that gives out your address to arsonists ... so that they can then act like the hero fireman.
VERY SUSPICIOUS APP
With the amount of scams and phony calls I get once in awhile this tool has been fantastic.
ABSOLUTELY WORTHLESS 1/5
This app did nothing to unmask unknown callers. USELESS!
Its not free they charging once you download!
In the description it doesn't state that there is "In App Purchases" when you load the App you are greeted with 3 different pricings. 👍🏼
caller id 2/5
By name caller id
name not showing
Never find listed names 2/5
Resets all the tim 3/5
Every time I go into app it’s not working. I have to resign in and go in my phone settings. Please fix and keep app on.
Too MUCH 1/5
It blocked my medical provider even though they are in my contacts and would not let the call go thru or leave a voicemail, BIG problem. Too much block too much money. Additionally after canceling and deactivating my phone a whole 3 weeks prior to the next payment they took another payment, why cause after hitting 3 buttons of yes I want to cancel there was one more that ask did I deactivate oh but yes I did you sent me a text saying I see you ha e deactivated are you sure wth!
Canceled app 1/5
By Yoda 7 24
I canceled this app. Still got charged $14.90, sent an email and still have not received an answer or refund.
I need this to be refunded A.S.A.P
ZERO STARS..., ❗️Get the YOUMAIL app! It’s Free❗️ 1/5
YOUMAIL even gives you ABSOLUTELY the best greetings for individual callers, contacts, and you an personalize them differently for each contact, etc. and main greetings for all, or per phone (one for your landline and a different for your mobile phone. Funny ones, personal ones that you can record yourself, ones for spammers, etc. I got rid of Hiya & Mr. Number because they got greedy and are no longer free. And YOUMAIL was recommended to me by one of my Carrier’s reps.!
Everything is free unless you want a phone number they’ll give you. $6/mo. And their support is EXCELLENT not Fraudulent like TrapCall. Check it out—you won’t be sorry!!!
TRAPCALL: I have tried everything possible including contacting your support — I even clicked on the header “Pricing,” but you refuse to tell me what your prices are unless I sign up! That tells me right there that I want nothing to do with you and will delete the app immediately. I have a better app and it’s free and I’m gonna refer all your customers to it it is called YOUMAIL.
Ms G 1/5
By louisahere email
This doesn’t work at all. It worked only for the test call then never again. Don’t waste your time or money. I tried getting help. They did not even try to fix it.
Test Call 1/5
By Angry Customer22
DOES NOT WORK! & I have T-Mobile. Also there’s no customer service to call & speak with someone. They don’t answer emails! I WANT MY $$$ BACK!
crap call No longer works with iPhone 1/5
Use to work fine now when installing can not get past the permission screen. Try to get in touch with customer service you can forget it over 2 weeks with no reply but they quickly charged me for a app that can not be installed wow what happened to trap call?😠🤔
Beware of spending your hard earned cash on the crap call and don’t expect to get your money back because customer service don’t exists just computerized auto replies
Call home? No. 2/5
By CTG Miami
I was very happy with trap call until today, when my husband tried calling me from home, and even though my name was on the caller ID, it kept intercepting the call. Makes me wonder what other calls I might have miased.
Does not work as intended 1/5
Spent an hour on initial setup and wasted my time with their clueless support staff. This app does not unmask blocked calls and it’s definitely not worth a subscription fee. I was also unable to use the week free trial.
Do not pay to use this app!
Still charging me months later 1/5
I had the app no longer needed it uninstalled it.. but it has been charging me months later
I want my money back 1/5
This app works intermittently! Like when I need to know who’s calling me private or doesn’t work at all!!! Definitely defeats the purpose of purchasing and I WANT A REFUND!
Deceptive Selling 1/5
They make no mention this app has a mandatory subscription. I would not have downloaded it had I known. Very deceptive (and too expensive). Give me all my privacy back that you stole from me when you deceived me into thinking your app was free!
Finally sone peace from telemarketers! Thank you TrapCall!
Can’t get it to remove 1/5
I added this and pay for it and it gives me no choice to REMOVE it. Very irritating now that I don’t need this app. Very dissatisfied!!
Advice to new subscribers 3/5
Be aware that there is no live customer support - no phone #, no email, and if you try to access their "live chat," you'll be directed back to the FAQ page. Also, there are numbers that TrapCall will be unable to identify.
setup fee 1/5
Was going to sign up and even lay for the servics but your one time setup fee is unfair. Will not use this app and deleted grom my phone 4.95 really?
App stoped working after : weeks 2/5
I turned my iPhone X off and on 4 times so I know it’s not this brand new expensive phone.. the apps screen completely stopped working and it’s been doing this a lot .. For an app I have to pay for it should never stop working
This app is crap. I paid 10$ for a subscription but the app will not keep me logged in so every time I get a harassing phone call I have to re-enter all of my info and then it’s too late!
Forced to purchase premium 1/5
This app forces you to purchase the premium service by making it impossible to view and select the basic service. I’d love to try out the app, but am unwilling to pay $10 a month for additional services that come with the premium fee, none of which I need.
Problems . . . Again 2/5
Lately the app has been logging me out. Every time I click the app I have to sign in?!? Really aggravating!
CRAP FAKE RESPONSES 1/5
By NO NONSENSE5836
HAVE YOU NOTICED THE MAKERS ONLY LEAVE RESPONSES ON 1 & 2 STAR RATINGS AND THEY ALL SAY THE SAME THING WE ARE SORRY TO HEAR THAT OR WE ARE VERY SORRY IM ON TO YOU CREATORS
Seemed like it could work but didn’t 1/5
I was receiving calls multiple times a day from a unknown caller with no visible number and got this application as per suggestion of the FCC. It seemed like it worked the first time, as I got my usual 8:30 AM call from unknown, declined & then received the unmasked number from TrapCall which I blocked. Didn’t get any calls for 2 days but the next day got it again. Declined yet never got the unmasked call from TrapCall. Talked to their customer service online who explained that the code I used to configure the phone wasn’t “local” and he made me redo the process with a new code and said I shouldn’t have any more problems. But again I got the 8:30 call a day later and after not getting unmasked by TrapCall I reconfigured AGAIN. Then got a call at 11:30 which was not unmasked.
DO NOT USE
DOES NOT WORK!!!!
It logs you off 1/5
It keeps logging me off the app and it’s not use if it’s not logged in. Waste of money
Trap car 1/5
By trap car
You shouldn’t have to pay for the service should be free please fix the problem
Terrible app 1/5
By tiffany rates
This is by far the WORST app ever! It was taking my husband and trapping his call!!! I had all my contacts imported and still it was trapping all my known clients and friends as spam. Way too much work to call them back too. Look for another app. This one is horrific!!!
Si me dio el número del que me marcaban y pude saber quien me molestaba, solo que la información que da de muchos no está actualizada
NOT FREE!! Deceptive App Store listing 1/5
Does not show a price or note in app purchases on the App Store list. Requires a monthly subscription. Uninstalled.
By Brannon Spillars
This app is a SCAM. You cannot delete it. You cannot stop them from billing you. DO NOT DOWNLOAD THIS APP. Once you realize it’s a scam, you’ll be locked in to monthly billing $15 with no recourse. Apple is involved. They don’t help. From New Jersey, figures.
Hey all, I was eager to subscribe and purchase your top subscription package, but am unable to continue. When I click continue after entering the requested information, the iOS shows a dialogue box with a header of “Unable to continue” reading: The request received an unknown response ‘resource:///platform/reply/error’
Thanks for your help
By Stone geek
This app is a total joke. Does not work at all
Why do you have to pay for this. Other call blockers you don’t have to pay. But I want to use this one because it tells you the no caller is person. There should be a option of one that is free. I thought the basic was free and it charged me right away! If there is a free option, I would give this a 5 star rating. Bye
No more a customer 2/5
Ive been a long time customer for over 2 years . The idea is great , but app is really faulty and customer service is crap ! They have went up on price and should be cheaper for what they offer the most basic subscription. Oh well there is other companies doing the same for MUCH cheaper !
Does not work - wont unmask numbers 1/5
I am getting harrassed by an unknown caller so I had great hope for this app. However, after setting everything up and following the instructions it only managed to unmask two calls with "No Caller ID" and zero of my hundreds of "Unknown Caller" calls. It was completely worthless for me and has not helped slow down the spam in any way.