I appreciate the convenience of the app but being a novice traveler, I wasn't aware that I would have the worst seats on my flights! Note to self next time I book flights!
Travelocity customer service 5/5
Best customer service in the industry
Lambertesca Apt. in Florence, Italy by Home Sharing 2/5
The pictures shown are very nice but they do not tell you that you have to climb 4 flights of stairs to reach the apartment, and this is very difficult when you have to carry up your luggage. There is no elevator or lift. Floors do not appear to be clean and show mildew in the grout, so we made sure we wore our slippers or shoes at all times. They have a full shower but it is very small and tight. The area of the apartment is in an excellent area of Florence; very close to restaurants, shops, and famous sites to see, so this made it better for us. If the season is cold, there is a lock on the dial to raise the temperature in the apartment, so that can be uncomfortable. There is a refrigerator and a microwave oven. They leave you 2 towels total and nothing for the kitchen. We were told if we needed more towels, we would have to pay for them. We loved the area, but we would never stay in this apartment again.
Horrible Customer Service 1/5
I will never use Travelocity again and would discourage anyone from purchasing through them. When calling to speak with customer service, she was not helpful at all and did not know the answers to my questions. I had significant issues accessing my reservation/trip information and did not receive information regarding the booking until after it was complete and they charged my account.
Best app so far 5/5
I really recommend it , easy to buy tickets online
No working good with iPhone 3/5
There is a problem to view information on trips booked
Book and pay later 1/5
We did a book and pay later today at 11:00am in Charlotte, NC and we got into Miami at 1:15am and didn’t have a room so instead of paying $134 a night we had to pay $188 for tonight. I hope by paying now we will have a room at the same la Quinta inn tomorrow that we are now in.
Rate from ME 5/5
By The Island Man
First of all it’s easy to use, the prices are excellent and confirmations always match your arrangements.
I love the notifications that are texted to me throughout my trips!!!!
#1 Go-To site! 5/5
When traveling, we ALWAYS go to our #1 travel site...Travelocity!
The site is easy to navigate, choose activities and rental cars. All with discounts and great ideas to add to our vacations/business travel.
Terrible job of displaying no-refund hotel reservations. 1/5
App does a terrible job of alerting you that you are booking a room that has a no-cancellation policy. It is buried in the fine print, 4 clicks off the main pages.
Jody N. 1/5
Stayed at bikini beach resort, Panama City beach Florida. Travelocity falsely represented this resort and what it offered. I pick this resort based on what was offered and it having close access to the beach. The room was dirty. We had no running water. It was outdated. No internet access. No balcony. No pots/pans in the kitchen that was supposed to be fully stocked of utensils etc. there were a few forks. 2 plastic bowls and plates. The shower rained all over the bathroom. Construction on the hotel all over. No gripes on stairs my daughter fell down them and injured her hand. The showers by pool didn’t work. The room dafr had a broken off key in it. Parking was at your own risk if you could find it. My kid was offered drugs by another patron of the hotel. Do not stay here. 783. For 4 days was a waste of money. AND you have to rent your beach chair.
Loved it before but update does not work anymore 1/5
I really enjoyed using it but this last update made it unusable.
Details last after update. 2/5
By Shashinka Ichiban
After the last update, under the TRIPS tab, my airline reservation details no longer show. I can no longer show to chheckin for flight.
The app says “ save 25 dollars when you book a hotel with the app “ that is not the case it gave me NO discount
Latest update broke trips 3/5
After installing latest update I can no longer view trip itinerary in “trips” as it has a global map that covers everything else. The Android version still works, so is only an issue with iOS. Thanks app team for not testing before releasing this worthless version.
Cannot turn on Data 1/5
This app only-every time I go in it says I have to go to settings to turn on data. I do that and it won’t save the setting.
Excellent Application 5/5
Always working properly and very helpful to keep me where I need to go! Thank you!
Prices are the best and a great assortment of airlines as well!
How do I see the details of my trip? 3/5
Come on. Why is it when I click my trip, it shows me a map? I just want to see my flight info.
Can not handle multiple destination trips 4/5
As long as you don’t need to book a multiple destination trip, the app is great. For multiple destination trips your stuck using the website.
App doesn’t give you any information 1/5
I logged into the app to view my itinerary. Yes it knows which cities I’m flying to but that’s it. The map is blown up so I can see the Atlantic, but my flight is off the edge. No actual information about the flight.
Waste of time.
My Trips are no longer showing 2/5
I loved this app, however I can not find the details of my upcoming trips any longer. It also does not booking allow multi city destinations for flights.
This app is featureless. I downloaded it to view my flight itinerary and it shows no level of detail I was expecting. What a waste of resources.
Love the new reservation process- so easy.
Terrible experience with Travelocity 1/5
Terrible terrible terrible experience with Travelocity!!!!! Losing a few hundred dollars because customer service is NO HELP AT ALL!!!!!! No refunds, no exchanges, f*** they won’t even change my itinerary so I can salvage my returning flight!!!!!! I’ll never purchase through Travelocity or Delta ever again. Travelocity doesn’t give a f*** about customer service!!!!! just making as much money as possible and refusing to return it. BE WARNED
Bait and switch 1/5
I looked up a set of flights, when I picked the flight to purchase, the app said price change and displayed the airline price. I backed out and closed the app and it showed me the low price again. When I chose the flight it did it again. This was done in a matter of seconds. This is poor business. I am deleting this app.
Love the app! 5/5
I travel to Lima and Mexico a lot and always use the app and never had a problem whatsoever!! Thanks Travelocity!!! Perfect,easy done!!
Travelocity app 2/5
When u book through Travelocity a lot of things do not carry over that u need to fly. The information this app gives me could have just been seen on the actual airline page or app. Therefore the App is pointless, useless, and I do not suggest it.
Not current 2/5
I need this app to let me book a multi trip. Meaning you fly into one city but fly home from a different one. It doesn’t allow you to do that. Absolutely useless to me when I plan foreign country trips.
About file a class action suit a against Travelocity 1/5
This service should put out business. It has made its
money stealing from consumers. It’s going to
be my mission close this company. This a fraudulent
Great app 5/5
I use Travelocity for 14 years and it always has been a good experience. Now with the new app I got more options. On the long road trips I don't have to book hotels ahead of time, as I can look up for a local hotel deals any moment when we are done driving for the day.
COMPLETE RIPOFF!!! 1/5
By Proper Dave MN
Five times in the last month I used the app to book a hotel room. I was charged full price by Travelocity AND the hotels four times. (I can only assume they dropped the ball in Virginia.) The few dollars I may save from this app are not worth the time I’ll have to spend on the phone with my credit card company, trying to explain to someone on another continent that I was double-charged.
Review from feb2-3 at roadway inn Knoxville TN 5/5
This was a very nice room. Could have been dusted behind center nightstand as I had to move out of way to access the plug for my computer. The staff lady was very pleasant. I happen to like walking out the door to my car so outside corridors are fine with me. It was close to my destination. I am planning on staying there again. Free breakfast with all carbs no fruit. That was disappointing. All in all for the cost and convenience I would give it a 5.
Awful experience 1/5
I wish I couldn't even give a star. The app is nice but travelocity is awful. Never again will I use them!
All other sites wants you to pay for your room and in advance Travelocity gives you a chance to pay when you arrive at the hotel awesome!!!
Great App 5/5
This app was super easy and user friendly. I like that I was able to email my friends the confirmation.
Poor search engine 1/5
By greats azxs
Only gives the major airlines in their search. I took a flight with a smaller carrier and might I say far superior and a fraction of the price. Today I was messing with this app and the airline didn’t even show up. Travelocity states it searches over 400 airlines.... FALSE
Vacation trip 5/5
By Salah basha
I love travel city easy to use just one comment when booking a vacation it does not give a choice to choose Business Flight it automatically chooses economy. So i had to book the flight then the hotel separately but used the discount code i got from travel city which was great. If you are going economic flight then you have no problems. By the way this was using the iphone Apps not PC. Travelcity is truly a travel mate that fixes all plans in one shot. Great Job. Keep it up. Regards.
By Gimme Time John
I go on line to check on booked with confirmation numbers for up coming Trip and it says I don’t have any scheduled. Obviously the right hand doesn’t know what the left hands found. So I go back, pull down the email and it asked do you want to down load the info to my cell, da !
Had to update & change password as it couldn’t find me. Go back in again and it still does find my scheduled trip😎
Great app, even better company 5/5
This app is very user friendly and never crashes. The search functions make it a lot easier to find what you're looking for. I love using the map to find hotels because it's really easy to filter and manipulate. Travelocity itself is such a great service. It makes it so easy to plan your entire trip and there's always discounts, especially when you book things together. Their customer service is also incredibly helpful and generous. I had an emergency while abroad and with one phone call they helped me work everything out and get as much of a refund for my flights as I could. I only had to pay a cancellation fee to the airline.
Bait and switch 1/5
I tried twice to book a flight and car rental. They gave me one price and when I was ready to check out they said sorry, the rate changes sometimes and your flight is now this much!! Almost $200.00 higher than first quoted. I went to Delta and then to Hertz and got a cheaper rate. Beware of their prices, they say one thing and then do another. I deleted their app and won’t use their services again!!!
never fails me 5/5
i use travelocity constantly because i like it and the customer service is exceptional every time i need it.
This app was a lifesaver on my trip to India!! 5/5
I used the app to book hotels originally - but to to plans changing, I had to rebook hotels, several times, during my stay. Travelocity and this app was a Lifesaver!! I didn’t bring all of my credit cards with me so it was super easy to just use the app and pay in US dollars without overseas transaction fees. 🌟🌟🌟🌟🌟
Totally lied in ad 1/5
Has ad that says you get $25 off for first time app booking. But when you put in code it acts like it doesn’t know what you are talking about.
THANK YOU!!! 5/5
By Diamond Brave
Thanks So Much, Travelocity!!! I appreciate these great deals!!!
By Sgt Runalot
Finding what we wanted was easy, and they even sent me a coupon to use, so we saved a good chunk of $, f***g awesome!!!
Need to be able to add trips to your wallet 1/5
You should be able to add trips to your wallet
Great site! 5/5
While researching trip to DC, I explored Booking.com, hotels.com, and TRAVELOCITY.COM. This site by far easiest to navigate and search. Very easy to check out! Thanks.
SO easy!! 5/5
By Coach 20/20
Easy to search and change your flights and cars. If you’ve saved your info as a member, checkout is a snap! Well done!
App doesn’t work right 1/5
I tried to book and it wouldn’t let me complete my transaction. Now I have to start over on a site (probably a different site)