I wish 1/5
I wish it would just give me options such as all inclusive and adults only. I don’t know where I want to go. Lol
Not what it used to be! 1/5
Long time customer and was always very satisfied with the service and price I received until this last trip
It has been 5 years since I have booked any trip but did not expect such a huge drop in customer service and communication! 1st sign of trouble was 2 days after I booked our trip ( which I had done a dozen times before) I received an email at 7 am telling me there was a problem with my booking
I called and they said my flight did not get confirmed and was now sold out and it was going to cost me more money?!? ( I had the initial confirmation email which I always had received so I was shocked at this news!)
After 30 minutes on the phone I was able to reach a supervisor who was able to book and confirm what I originally booked for the same price!! Crisis averted! About a month before our trip I started getting emails (from what looked like Travelocity) telling us about all the different things to do ( and book) while we were on our vacation
But as I called Travelocity to book our transportation to and from the airport I found out the emails were not from Travelocity, but a third party??? ( how did they get my info???)
Thankfully I saved my confirmation email on the transportation because they had no records of it when we landed ( which caused a 30 delay
Thankfully the staff at the airlines ( Delta)
Was super accommodating because our flight info was still a mess when we got there?!?!
All said and Done the flight and hotel stay was fantastic, the issues were all due to the poor service and communication from Travelocity ( which also owns other online booking sites as well)
It seems to me is that Travelocity is focused on the sale and up sell and ad ons and lost sight of the service after the sale!!!
While I will use Delta for my future in air travel, I believe that shopping flights and vacation trips directly will be how I book in the future!
By Maui Kid
Squashed a few bugs blah blah. You have said the same thing for over 20 updates.
Apple needs to crack down on what app developers say they fixed. Be specific.
BTW, this app looks exactly like CheapTickets app. Even the coupon code is the same. I’m deleting both. Just don’t trust them now.
Cant post restaurant reviews as of yesterday 1/5
I’ve been using the Travelocity app for over 15 years. I’ve been traveling all week and posting restaurant reviews and hotel reviews all week. As of yesterday, it seems as if the interface has changed. It all looks different, and you can no longer search for restaurant reviews. Also having issues. When trying to book a flight. When I tap into Parcher city, nothing happens. The keyboard doesn’t show up. If I tap like five times, then it finally will come up.
I’ve tried clicking on app support, I’ve gone to the website is on my iPhone, clicked on Feedback and still haven’t heard anything. What is going on with your website and app?
Great App!! 5/5
Love that I can compare hotel prices easily. For school vacations, I enjoy taking my daughter to a local hotel in our area for a fun day of swimming at the indoor hotel pool and also enjoying a free breakfast. With the Travelocity app, I am able to search hotels by filtering the results to search for hotels with a pool and a hotel that serves breakfast, which then gives a list of all hotels I requested for the area but instead of showing the Main hotel pictures of the buildings, it shows the main picture of the hotel pools as I’m scrolling through the lists comparing prices. Makes it 100% easier, so that I don’t have to enter each hotel profile and go searching for the pictures of the pools to make sure they’re decent. Love it!
Also, Travelocity has the BEST, and most affordable rates I have found on the internet. As I’m writing this, my daughter and I just checked into the Holiday Express Boston Bunker Hill Area in Somerville, Ma. Travelocity rate was $134 for a Friday night, king sized bedroom, including breakfast for 2. + taxes. So the total came to $149.68. However, If I reserved through Trip advisor, it would have cost me $169.00 + an additional $30 fee for the breakfast!! 😳 Other websites were selling this room for between $149.00 to $159.00. Safe to say I scored the most affordable rate thanks to this app! Thanks again, Travelocity!! 💖
Good use 5/5
By Yin fang ho
I really like Travelocity. Easy use . Easy cancel , automatic reminder.
Don’t leave home without it 5/5
Great app. Easy. Download with confidence
Waste of time 1/5
These people want your sign in to help you travel. Any search engine will give your all the options for nothing. How many travel sights are you going to sign in to. How much time doing want to devote to signing into any sight and every site you visit. How many extra random new email streams do you want to add to your daily inbox. If you have nothing else to do in your life travel isn’t going to help.
The best cheap flights! 5/5
Los mejores vuelos del mundo! Porfa compra aquí!!! Me salieron dos pasajes por 3.500
Good price, confusing process. 3/5
Can’t connect to servers 1/5
I was able to search and get a list of hotels but can’t get more information about them when I click on one. I get error messages saying that it cannot connect to servers. Reinstalling didn’t solve the problem. The app is junk.
Seems to be pretty simple to learn this I really love hosting I want to do it the rest of my life I love being around people making them feel good and welcome
Can’t just search for Disney vacation packages, pain in the butt!
Try again later?? 1/5
I leave to Croatia in 2 weeks and every time I try to view my itinerary it tells me to come back later. I also tried to book some separate activities and it says there’s an error and to try again later l ugh I’m so frustrated! I also tried calling them but they were no help. They said they would email me and all I’ve received is a “we’re working on your request” email. This was asking a week ago already
By pea dee oh
Great ease to get my room
Great app 5/5
New to app and shows zero results for any destination I search. I guess I try another site?🤷♂️
No partial hotel stay for a trip 4/5
Everything else is good.
Easy intuitive interface 5/5
Easy to use, pay upfront, get 20 bucks off on average with air BNB style hotels using this app rather than booking on local website.
Terrible service 1/5
Received email offer for special pricing - went to purchase two tickets at the offered price - service increased price by $40 each - could only get offered price for single ticket. Purchased one ticket, immediately went back to purchase second ticket - price jumped $80 - would not match price for first ticket - literally purchased 2 minutes apart - ridiculous!!!! No other airline or travel service does this!! This will be my last purchase from Travelocity
By some mad boi
THIS MUST BE A JOKE
Operators are clueless, one tried to tell me a joke (it wasn’t even funny). All they want is money, they keep wanting me to buy things. Not only that, Female worker whose helped me (not really) didn’t know what I was even saying. (I think she’s a robot)
TERRIBLE SERVICE-> use anything else but
I don’t know how you do it. You are amazing. 5/5
I don’t know how you do it. It’s less expensive to get premium accommodations for 6 nights and a round trip flight to Manila from Kuwait than it is for the price of the ticket alone or the accommodations alone.
You guys are AMAZING and AWESOME!
Awesome the best always on time at the right moment 5/5
Awesome the best always on time at the right moment
Bhanji Kundaria 5/5
Fast, efficient and very well designed website. I was very impressed with the quality and efficiency.
By Mitzi Blue
Love your app. I seriously don’t know what I would do without it. Its so easy to use and makes planning a trip worry free. Very satisfied and highly recommend it.
every vacation i’ve booked through this app has made everything so easy.. everything is in the app, my itinerary number my confirmation numbers. even in a place where i don’t know the language i’ve been able to just hand them my phone to check in.
Just do desktop 1/5
Save yourself the headache and time and go on your desktop or regular phone internet. U can’t filter as much with sorting.
By Lance Edris
This is the best way to do business travel! Like having my own travel agent. I use the app for personal too! Runs great!!!
Poor connections 1/5
By PA Joe nh
Will not connect properly tried 4 times
The app is a Joke 1/5
Maybe it’s a work in process, it has to be embarrassing to have pushed this app through the server.
This app rocks 5/5
I love Travelocity! I do all my vacation planning using the app! It’s amazing!
Siempre efectivo el servicio de esta página
Easy to use 5/5
Very simple to use and good information on travel destinations
Better prices than other apps 5/5
Best site to save money. 5/5
Use it every time!
Nice platform for escape 4/5
Lots of options to customize our trip and makes easy to complete needs in single platform.
Booking flights 5/5
Your app made it very easy to book a flight and rental car
DO NOT USE TRAVELOCITY 1/5
I called Travelocity to confirm my flight reservation and the representative indicated my flights DID NOT get booked, yet my credit card had been charged 3 times for the flight. The representative continued to say you should always call and make your reservation over the phone as our online service has glitches! What a waste of time.
Love it! 5/5
By love being a float
Easy to use and saves money too!
ERROR ERROR ERROR 1/5
By QJ Awsome
I’ve tried signing in on the app many times and it never works. There’s always various pop errors such as, “log in with website” to which it still shows an error message. I’ve booked many trips through Travelocity and was never able to use the convenience of the app.
Awesome website 5/5
By dmx wannabe
Clear and to the point. They show bigger pictures of hotels. You might have to scroll down more, but they’re the most easily usable website when combining travel& hotels combined. Made a trip using 3 airports. No problem.
My Go To 5/5
Best packages/prices ! PERIOD
Always dependable 5/5
I have used Travelocity for several years now. I have been always satisfied and confortable doing business with them. Good job
Reservation accepted. 30 minutes later hotel called to say Travelocity overbooked them 1/5
And I have to call Travelocity to get my refund. Hotel can’t do it. Argh
Promo coding 2/5
There was no section to get 15% off for the first time app booking. ☹️
Not what I expected 1/5
It’s not user-friendly and it’s hard to find a cruise that will fit the dates I need
Web site 1/5
By bkltn joe
Mediocre at best.
Always trying to sell
Not user friendly or easy access to booked flights.
MORE THAN PERFECT.! 5/5
By Dennise O
I always do my reservations here for Las Vegas or Disneyland and I always get the best prices and discounts.! I recomment It.!