Great app to find hotels 5/5
By Güero McChingon
Found this app randomly, but saved me some $ when booking a really nice hotel. I’m normally a Motel 6 type of guy, but this allowed me to splurge a bit :)
how do u stop thisCrap Activities emails. 1/5
Have not refunded me 1/5
Worst service ever. Spent countless hours on the phone and still nothing!
Cool app 5/5
Trip.com refuses to pay the hotel reservation. 4/5
UPDATE: Management did contact with a full refund plus a small credit for inconvenience.
I made a reservation through Trip.com. They collected the funds from me. But have not paid for the hotel room I booked. So now the hotel is charging me as well since they were never paid by Trip.com. I keep getting the run around from Trip.com. They tell me they can’t reach the hotel to clear up the matter. However, I have no problem talking to the hotel about the situation and even did a three-way call to clear it up between the hotel in Trip.com. tripp.com has assured me they will call and pay for the room. It has been several days now and they still have not paid for the room.
Good Navigation app 4/5
I want to like more but I do not have good experience using the service.
Nice & easy 5/5
Site works nice and easy. Highly recommend for traveling outside USA.
Cancelled Reservation 1/5
I bought tickets for $2200. The airline rescheduled a flight to 25 minutes earlier. Trip.com canceled my outbound reservations and did not notify me.
I suspected that something was amiss when I checked my itinerary with the airline and it only showed a return trip.
I had to buy new tickets from the airline and applied to Trip.com for an online refund. They offered about 40 per cent.
One problem with Trip.com is that they don’t have a call line to call to deal with problems like mine.
Bad service 1/5
Before is good but now is very bad and no support customer for any reason by mistake happened, care about deduct money only 👎🏼👎🏼👎🏼
Beware of the fine print 1/5
I will never use a third party travel booking service again. There’s no assurance that your flight will be recognized by your airline’s website or app. I was unable to print my boarding passes and missed a connection as a result, spend an unwanted night in Las Vegas and had to get up at 4am the next day to get on the rebooked flight. The terms and conditions you must agree to say they are not responsible for such issues.
Queen Jensen 5/5
Pretty easy so far! Got flight booked motel booked now need to get transportation to hotel!👌
DO NOT BOOK WITH THEM 1/5
This website is terrible. They wouldn't even give me a refund or literally anything for my to let all they wanted was my money when I had gotten COVID. Like do you want me to still go on my trip and spread it??? Geeze, give me a refund at least because if i'm not getting money out back then I have to go. I'm not financially stable to be just dropping hundreds of dollars like that. So ridiculous. Then, they tell me to contact the flight directly but yet when I go to the website it directs me back to them??? This is a joke and they just want to steal your money
Happy to use 5/5
By Ome Maple
A good app and always have a good price than others. Like it much.
Don’t buy flight ticket with them. 1/5
They’re good for hotel reservations.
I did booking for flight couple time and they have worse solution for flights reservations. I book the wrong flight , I realise in a minute and call them back for make a-cancellation. They told me to call with airline directly and no refund any thing.
I have to call to credit card company directly for stop them to charge me and they sent me E-mail to sue me for doing it.
Rate app 5/5
The best app for booking hotels
Recent stay at Portland airport 5/5
We were extremely happy with our stay at the Country Inn & Suites by Radisson that we booked through Trip.com.
The hotel was very nice, staff friendly and they made our check in experience very pleasant. The room was very roomy, beds comfortable and the restaurant in house was a great place to eat before my flight in the am. The price was right for us and we would book again without hesitating.
Some fake flights 1/5
By K Bo Bo San
The App has uploaded some fake flight routes from Budget airlines which are not taking resposibility or slow in refund. Please check properly if u want to buy Air Tickets from Budget Air lines.
When going back from Cancun to Cleveland flights prices were 3x higher, instead they made us go from Cancun to Mexico City, then to Orlando and only then to Cleveland . What is it the point going through Mexico City when flight from Cancun to Cleveland takes 3 hours.
Registration terrible 1/5
It was way too complicated to register and I failed over and over entering the “letter” portal
Be careful of overcharging 1/5
The website/app will show a cheap hotel price but it actually overcharged which almost doubled the price. They claimed the tax is included in the booking however the hotel will charge you again. And the agents will keep responding with useless information like bots.
By no name 999
I hD not use Tripit before, but to the plunge, and booked flight, teo days before departure , I find my Middle name not on my booking. . I have now spent 40 minutes trying to log in and navigate the site. Not easy
Trip.com ***** 4/5
A very straightforward and informative travel site.
DO NOT DOWNLOAD! 1/5
I booked a hotel through the app as a first time user and after I got a notification from my bank that the payment went through (I was charged), my booking got canceled at the same minute. Went on the app to chat with a customer service representative and just told me to keep waiting after almost two hour chat. No compensation, no nothing. Truly the worst experience online to book a hotel. 100% WILL NEVER USE AGAIN. Download Booking.com or Agoda instead!
Great travel experience with no issues. 5/5
Trip.com was great for our Mexico reservations. Mexico airlines were very friendly and we enjoyed the experience.
Bookings experience 5/5
By Tung Tung 04
Fast and easy booking plus discounts
Easy to use and great customer service 5/5
Great resource, especially when traveling in China. Easy to use, great customer service when things go wrong.
I love using trip
Doesn’t show my trip but took my money 1/5
Where’s my trip ?
Don’t use 1/5
Just booked it yourself
DONT BOOK WITH THESE PEOPLE 1/5
THE WORST APP EVER. YOU CAN HAVE A RESERVATION PAY AND EVERYTHING AND THEY WILL CANCEL IT. WITHOUT YOU EVEN KNOWING, TELL YOU THAT YOU HAVE TO REDO ANOTHER RESERVATION AFTER YOU ALREADY PAID.
You are going to regret if you book anything through Trip.com 1/5
Please delete this app if you have installed it already. Thank me later.
The worst experience ever in my life.
Only liars are hired in customer support, nobody cares.
O Stars 1/5
You can’t cancel or at least modify your itinerary after you paid. If you need to change anything you have to reach out to the airline you are going to board. What’s the point of using the 3rd party if I’m going to have to go through them to answer all my questions 😑. You have to do better.
Fácil, ágil y contundente👏🏽 5/5
Uso esta aplicación hace más de 4 años, realmente tiene muchos beneficios al momento de gestionar tus reservas. Siempre cumplen con ellas.
Texts emails 1/5
I don’t want 50 emails/ texts a day
I love them! 5/5
Trip.com helped me with cancelling my flight and receiving a full refund. Their costumer support was so helpful, they answered all of my concerns and I could tell they really did their best to make sure my refund request was submitted. I was also updated on the request with various emails telling me when it was sent, who was reviewing it, and about what time I should expect an answer from the airline. I wasn’t expecting such a responsive service and trip.com won me over during my time of stress about a flight i absolutely could not have gone on due to visa issues. I am forever grateful.
I bought some Tickets for February 28-29 and they booked it for March 28-29. Go away from this SCAM COMPANY
Flight ticket 2/5
A “16$ discount” offer once booking flight for app users was fake. I uploaded the app then the bonus switched hotel discount.
I can’t live with out Trip 5/5
I am only going to write one review , I’ve been one of the lucky ones that can appreciate the era of Ctrip to now trip. I lived in the time as an expat I couldn’t get tickets if it want directly from a carrier in 2014. It was frustrating to say the least , when trip developed the English version it’s become a travel changer. It might not be perfect for some , but I can appreciate the work that has been done. Now all , the new features and upload of people’s travel pics is amazing. As a travel enthusiast and vlogger I love sharing my pics and thoughts. Over all thank u for this amazing app , that really makes traveling easier for us expats.
Does not work! 1/5
Do not book Legoland California tickets! I purchased 2 adult and 1 child pass, paid for it, got confirmation in email. Arrived at park, opened the App to show the tickets and mysteriously shows it was cancelled. I quickly booked a second time, paid for it got confirmation email this time I kept the app open and refreshed and within a couple minutes it says “cancelling”, just like the previous one did. Paid the regular price at the park entrance, and hoped I would get these passes by the time the confirmation email guarantees but nope. We’re an hour passed their guaranteed time and there’s nothing that can be done. Try calling their customer service, they’re in Singapore time zone. How’s that going to help? Tried emailing customer service. I’ll be calling my credit card company to file fraudulent claim. Can’t believe this is even an app on the apple App Store.
Customer service 5/5
By DD Yosemite-National-Park
Super helpful and patience! Solving my problems perfectly, thanks trip!
The hotel price in trip app is great !
Me vendieron un tíquete de vuelo que nunca existía 1/5
Mala esta aplicación y falta de seriedad, compre un tiquete de vuelo y a la semana me dijeron que yo no había confirmado el vuelo, y que por eso no me habían asignado tiquete pero si me descontaron el dinero de mi tarjeta y ahora tras de eso no me devolvieron todo el dinero completo
LADRONES Y POCO SERIOS!!!!!
App freezes up constantly 2/5
It is a bummer there are good deals but cannot get to them because the app 99 out of 100 freezes up…..ARGH
The best 5/5
This been has been my most reliable way of booking flights without breaking the bank. ^_^
Sad and emotionally drained 1/5
By Was sad and desperate
Will not use again. App did not allow me to review or print boarding pass. Called customer service and she didn’t address my concerns. She kept asking for the death certificate of one of the people cancelled- he was not dead, but had another death in the family- he also fell and injured his toe and neck. The second cancelled was for dx newly Covid - 1/19/23 by physician.
When I was finally able to convince her that my problem needed addressed immediately, she kept replying “it is okay, it is ok. You have a ticket .” The app instructed me to report to the airport 3 hours before flight to be taken care of. Then I had to pay $5 for them to print my boarding pass.
This was financially draining and emotionally exhausting.
Cannot write any city 5/5
It”s working not correct.
I booked a hotel overseas using Trip. I called the hotel to arrange transportation, and they cannot find my reservation. I contacted Trip, and they contacted the hotel only to tell me the hotel can not find the reservation, and they suggest I cancel my reservation. How can they offer the hotel and take my money, yet have no meaningful relationship with the hotel? Had I wouldn’t have called the hotel I would be overseas with no hotel in the middle of the night after an almost 24hr journey. Trip cannot service you. They can take your money though. They are a joke and a fraud.
Very very bad 1/5
By Muhebullah Muheb
It is the worse app ever seen
Trip coins 1/5
They give trip coins to use towards bookings and you can’t use it ever, and then act like it’s your bank when it’s not my bank. Worst app and sit booking
Horrible service 1/5
By Mike Wloszczykowski
I booked flight and I don’t have any confirmation. Hard to login and the app doesn’t work. I can’t find my flight information