Room for improvement 2/5
99% of the time there are only two routes I care about. Getting to work and coming back. Yet to see the times of those two routes requires 3 slow taps, even though I’ve already favorited it. It wouldn’t be hard to learn (or for me to set) which route I care about in the morning vs afternoon and make getting to the schedule 1 click.
There is a “My Trips” section, but it is blank and there is no guidance on how to record my trip.
I wish there was a Watch app so I could see how far away my bus was, but that would require the app to actually know which bus I care about, which it doesn’t.
There is a lot of room for the app to improve.
Will not load my pass 1/5
This app is absolute trash. I have had issues loading my pass literally every day I’ve used the app. I’ve almost not been able to make it home because the app will not load my pass. Requiring Bluetooth AND an internet connection to find the correct bus and load a pass is absurd. I have a monthly pass and should be able to access it any time anywhere regardless of Bluetooth or internet connection.
Update makes the experience worse 2/5
This app used to provide good utility. It opened to the Trip Planner screen with my defaults populated. Now it’s an additional tap away. Even worse, the cold start time is noticeably slower as a result of showing the map first. Extra tap and longer wait before I’m able to tap. Objectively worse.
The app still works, so 2 stars, but if I had any other option, I’d switch.
Too hard to get to the favorite stops screen 2/5
By Lisa Brewster
My company has an internal app I can use on my work phone, and I like having this one on my personal phone. Unfortunately, updates have made this app much harder to use.
I take the same route every day, and it used to be quick and easy to see the upcoming shuttles at my stop. Now I have to tap around to try to get back to the favorites under the trip planner screen. I don’t even understand the logic of where it’s buried in the UI now.
Where is the real time status? 1/5
I found my route and all it shows is the schedule. it should show a map with the bus location.
I have accidentally stumbled upon the real-time status feature once or twice but I honestly cant find it now. It seems like a no brainer to show it on the same page as the route.
Also, there needs to be a favorites section. I don't want to run a search every time I want to see the status of my shuttle.
Love this couldn’t live without it 5/5
My commute has never been easier!!!!
Terrible app 1/5
Can not get it to load even though it repeatedly tells me my corporate account is set up. 45 min and still nothing.
Simple & easy to use 5/5
Not amazing, not horrible. Just does what it needs to do.
Don’t trust the delay alerts 1/5
I keep getting alerts that my bus is delayed, only to later get a “catching up” note that my bus will be on time. It’s a good thing I’ve learned not to listen to the delays and leave my house later - otherwise, I’d be constantly missing my bus.
Got wrong information 2/5
I use The Grid and the app pointed the use bus on Route B and when I got to the bus the driver pointed out that I should be on a Route A bus. Kinda pointless to have the app if I need to get the correct information from the drivers.
Worst UI update 2/5
By Brahmesh Jain
Buttons at the bottom are gone. It is very frustrating to use this app. There is a very small windows of time where the bus arrives at a stop and we board the bus. There is no time for switching to the new pay panel and then search for near by busses. Now I have to tap thrice to do anything in this app.
Do you want to see where the bus is on the maps— press three or four times to get into the screen. When you are in hurry, it becomes frustrating to do so many number of user interactions.
Please have a goal of making it even easier to get into different panels.
To open app and choose from a limited set of instances with no usability features killed it. Is this a functioning app or only for Bay Area?
I work at Tesla and only use it to see when the shuttle will arrive, but what it needs is a way to contact the drivers directly, in case something is left on the bus, or to see if anything went wrong so I can call my supervisor and tell him why I’ll be late.... if I could get help with this, 5 star.
Far from polished 2/5
For what little it does, it’s remarkable how confusing the interface is and how little it seems to care about you.
Would be great if it works as it should 2/5
Helpful but only goes so far. Notifications are not particularly reliable. It'll notify once if the shuttle is running late but does not notify during any subsequent/further delays. So, unless, you're actively tracking the shuttle/bus on the map, you may have to wait for an excess of 20 minutes at the stop.
My new go-to app 5/5
I have been looking for an app that solves my navigation problems for awhile with no luck. Tripshot is easy to navigate and provides the info that I need... I still end up late to work but I guess that’s my fault haha
Great App! 5/5
Makes taking public transportation easy!
Been wanting something like this! 5/5
Super convenient and easy to use! Before this app, I would have to check emails to get status on our work shuttles...
Super useful 5/5
Utilize the app for work, super useful and convenient!
Easy to use and accurate ETA 5/5
The app is a life saver. It sends me notification 5 minutes before my shuttle arrives. The ETAs are always accurate and the interface is very intuitive.
Easy to use, reliable! 5/5
Great app, especially since I’m not familiar with the area but visit often. Highly recommend!
Tripshot app 5/5
Cool app! Easy to use.
Used to be my go to 2/5
Used to use this over the app my company provides, but the recent update that moved how you change the date pushed me away. Before, it was a couple tolerable but annoying steps to check schedules on Sunday for Monday. Now it’s a few more steps and not worth it.
Please fix!!!!!!! 1/5
Doesn’t open at all please fix.. login failure...
Doesn't open 1/5
Love tripshot usually but the newest update doesn't allow me to open the app - please fix!!!!!
Great when it works 1/5
Would be a great app if the schedules actually showed. Not sure if it's the app or if my company doesn't load the times. Some days it works, most days it doesn't. It's pretty nice when it's working though.
Great App! 5/5
This is the best commute app! The map tracking is up to date and accurate. The alerts on normal arrivals and late notices are very handy. Takes a big part of the frustration (dealing with unknown delays and uncertainty) out of it!
Asks For company name to start 1/5
Can't even start the app. It asks me for a company name and doesn't accept Stanford as an instance.