By Just got a new song
So happy they are in town! Clean .. friendly staff... top notch service !!
Worst Smoothie Ever 1/5
Just ordered an orange ginger smoothie and almost vomited. Emptied it in the parking lot before hitting the road.
It’s okay 2/5
I only wish your app would allow coupons
Clutch App for busy schedules 5/5
I’ve had this app since it first came out and , aside from a few minor glitches, it has been so helpful on busy days when I can order from my office or between meetings and run and pick it up with no waiting.
It’s also great for customizing meals since it’s in writing and not something you are vocalizing to a cashier. Less room for error.
This app is great! I get to preorder my smoothie before work everyday and I also get rewards.
Best smoothies 5/5
Best smoothies I’ve ever had. We frequent this establishment often.
Try it, you will not be disappointed!!
By Dazy 14
I love the store of the people are so nice and so very helpful but your app needs some work I placed an order this morning and wanted to change the time and day and I could not do it I had to call the store and get help from the manager
Not as good as other popular restaurant apps 3/5
You always have to be really careful when using this app. The closest location isn’t always the first one listed as it does not account for the distance involved in the actual route. Meaning, it may list the location as being 3mi away but it takes 8mi to get there. The 2nd location may be listed as 4mi but it’s also 4mi route. The previous order section is a disaster because, it adds it to the shopping cart when you touch it, as opposed to being able to view it and manually adding it to the cart if you wish. There isn’t a save to my favorites for food like the Dunkin’ Donuts & Chik-fil-a app. But, if you are paying close attention the app does what it’s supposed to do; not necessarily what you want it to do.
I love this place! I started going a few months ago because it’s near my job (John Knox) and I fell in love. The wraps are great and the smoothies to die for. They’re always very nice, with quick and efficient service. I order ahead on the app, and it’s always ready for me when I arrive. Other locations are great as well.
Detox island green 5/5
It’s pretty good in morning after your workout I drink detox I like that
Bday error 4/5
Never received my birthday reward
Would really like to see the option of adding a transaction to the rewards after the purchase.
I can’t see menu on app😢
Love the convenience, but there’s glitches 3/5
By Aunty Nessa
I use the app a lot! It’s convenient for me to order & have it ready for pick up by the time I get there, due to my hectic schedule. >_< BUT! I ordered online on Mother’s day, got there & they closed early! :/ I was still charged! But went all the way back home (30 mins. away) with NO SMOOTHIES :( Would’ve been be nice if the app was linked directly to the store & stated that it was unable to complete my order before charging me. Luckily, I didn’t make a big stink about it, because I LOVE this place! I came the next day, ordered lunch & told them about the mix up. I ended up picking up that order on the way home later that day for dinner :) ....What would also be nice is that you could use your app in-store & pay with cash!
Good App - Need to fix a few cliches 4/5
Works well, and allows you to pay via the app in the store and track rewards. However, it does not allow you to order via the app to save time, so that your order is ready for pick up. This would save a lot of time. I’m only have experience trying to order via the App at the store off Cordova in Fort Lauderdale, FL.
Great customer service
Great service 5/5
This place is great and the app works pretty good as well very convenient
The rewards aren’t really worth it. 3/5
If you think about it, $5 for spending $55 isn’t that great of an reward. And as you increase in status levels the only thing that changes is how much you get in your birthday...that’s once a year!
Tropical Smoothie 5/5
Awesome place! Great service! Super fast service!
Great people!! 5/5
Have always had great customer service. Everyone is been friendly. Orders have always been right. And on time. Keep up the great job.
One of my favorites restaurant 5/5
I love this place!! The buffalo chicken wrap is the best , and don’t let me forget OMG!! that ranch dressing, ooooh lala!!!
Great Job 4/5
I love Trop so much! 5/5
By Amy Sergi
Tropical Smoothie is a special place for me. I go every single day and the staff knows my order when I walk in. They are all so friendly not to mention the smoothies tastes so good! It is something I look forward to everyday!
Unhappy camper 2/5
Poor customer service will not be going back there
Excellent smoothies 5/5
I love to drink the smoothies. Their app works perfect. I'm very happy ordering from them.
Favorite place! Best smoothies ever! 5/5
I get the Bahama Mama and it’s amazing!!!
Topical Smoothie 5/5
By Smart savvy cool dragonlover
Wonderful, delicious smoothies—healthy food choices and SUPER, FRIENDLY customer service!!!
On line orders always on time 👍 5/5
No complaints. Love the rewards and the app. Super easy to order.
Smoothies: Healthy4Body 5/5
A natural medicine for the busy FT-employee, esp. if you don’t have time to make your own.
Great except for one thing. 4/5
I love the app, but the one thing that would make it better is if you could scan your receipt to add to your rewards. Sometimes my husband visits the store without me, or maybe I don't have my phone available for some reason and we miss out on rewards. Thanks for making the best smoothies on Earth, TSC!
Small Wording Thing 5/5
The app is great, I’m just leaving a review to tell you about a small thing. When I was logging in for the first time, the app took me to a screen to ask for more info, like birthday and dietary restrictions. There was a check box asking if I wanted to be contacted by phone. Problem is, someone forgot to add a preposition in the sentence. Small thing, hopefully it’s a quick fix. Again great app, LevelUp does a wonderful job. Everything I need is right there when I open the app.
Best ever 5/5
By Red :):)
Just had stomach surgery and the Bahama Mama makes my stomach happy
App not great 3/5
Love the smoothies, so I was excited for this app. Don’t like that you cannot completely read the posts in the rewards section on an iPhone, so you cannot read the details. And specials / coupons have to be received in an email, and click on link before it appears in the app. Coupons should automatically load into the app! Poor design of app. Hopefully these get addressed soon!
7201 Midlothain Turnpike 1/5
By LaTonia T
I just visited this location I stood there for several minutes a worker sitting down eating they just opened she couldn’t have been on break. The other young man fixing food (Mayo) really working alone. Another worker comes inside from outside fixing his car. Now they open up at 7:00 am it’s now 8:15 am when all this is happening. The worst customer service ever. But Mayo helped me apologize for me waiting. But the other workers still stood there talking, eating and going back out to fix his car. Horrible.
Very slow at 2:30pm Saturday 1/5
Very bad, slow service at 2:30 on a Saturday. I had ordered ahead and my order was only half complete 20 minutes after I ordered (supposed to be ready after 10 minutes). I had to take my flatbread that the person working said was ready even though I stood there watching her make it) and I had to come back a couple of hours later for my smoothie because I couldn’t be late for an appointment. No apologies from staff, no making it right for the bad service. I’m very dissatisfied and disappointed.
Great place! 5/5
Great place, food and service!
Best App for true smoothie lovers 5/5
Download it now. You want regret it!
Happy hour 5/5
By Locrosse man
I don’t know why the happy hour prices cannot be included when ordering online. Would definitely buy more in the morning if the happy hour prices reflected the same as in store as well as online
Four stars, could be five... 4/5
I enjoy the convenience if the app, but, the UX could be better.
A review doesn’t need a title 4/5
Excellent app. Only complaint is not being able to order from the “retired menu.” The only thing stopping me from ordering on the app and picking it up is because I can’t order a Sunny Day on the app but I can in store.
Great food and service! Great place to go with friends.
Always great service! 5/5
Prompt and friendly service every time I visit
Great experience 5/5
Best smoothie spot in town Love the customer service
High quality service! 5/5
By All other user names are taken
The food here is fantastic and affordable. I love that I can take in my own protein and they will use it in my smoothie!
App order 1/5
By Blessed Dragonfly Lady
I ordered before 10a hoping when I got in my order would be in the mix! Nope! People came in & got their order and left as I’m still waiting. So what’s the purpose of the app if it isn’t efficient?
North Augusta location 5/5
By DCircle k
Love the staff very friendly !!!
Lack of rewards 3/5
Barley any rewards
Yulee Fl location 5/5
I love the local yulee location food and service is always great!