Doesn’t submit ticket to store 1/5
Didn’t submit my order to the store but sure enough took my money out my bank
Can’t customize 3/5
I’d like to be able to easily add blueberries or chocolate to a smoothie and can’t figure out how, the options are limited
Friendly faces all the time 5/5
This place is the place to grab your smoothies and sandwiches and more ! Always friendly, always fresh and for a fair price ! Love ortonville TROP !
By overdone list
By honey option
Need to give option to add honey instead of other sweeteners
Good app. Just wish there were a few more rewards and that it worked a tad bit faster
Best and Only place to get a smoothie 5/5
By EmmaLouWhodomo shooo
I love this place. They have great food too not just smoothies. Great app with rewards too!
Gift cards 4/5
By Wow people?
Please allow gift card option for payment on mobile app pre-payment pickup orders.
Always have great experiences when I order or just stop in. Orders are correct and filled by polite staff.
Need more info 4/5
Would like nutritional info available
Love the smoothies and food! App update for iPhone X? 5/5
Love the smoothies and food, however this app hasn’t been updated in almost a year. Please update to fit the new iPhone screens. Would be a great experience!
Great app 4/5
Easy to use. I love preordering. It saves me a lot of time.
Needs to be an option to add notes 4/5
There needs to be an option to add notes for
Special orders or if you are requesting something
Love the Service 5/5
By Role Model Agency
Their service and food is great! I’m always satisfied with them for breakfast, lunch, and dinner.
Need to have a way to customize orders 4/5
App is great works great but I don’t like you can’t customize fully your orders like if you don’t want a certain ingredient due to allergies or something you should have the option on whether you want to substitute it for something else. Instead of just omitting the ingredient and that’s it.
Best smoothies and food 5/5
Delicious Food and Smoothies around MONROE!
Suggested change to app 4/5
By Addictive gamer543
My son always gets the bigger khuana with a turkey and cheese flatbread. But on the kids menu you cannot customize the bread. So I only can go into the store in order and cannot use the app. Could you please add a customization for the bread on the kids menu.
Watery Bahamas mama 1/5
By csx complaint
I ordered on the app,and came in 20 min later and it still wasn’t ready. Then it was watery when I got it. Going to work, I tried calling and they had me on hold for 10 minutes and then the phone line kept being busy.!NOT GOOD!!
By Mr Criticer
We love Tropical Smoothie! App is awesome! Great food, great service!
Hit or miss 1/5
By DJ P-KNoW
A healthy option that is so convenient and affordable, the app works fine I guess but I HATE when I order ahead and my food isn’t ready, which unfortunately has been a common occurrence... But I Do LOVE the food and smoothies, my time is just too valuable to be wasted by bratty employees not concerned with job performance...
Need more options 4/5
Need more customizable options....for example extra sugar, add mayo instead of spicy sauce...need more customizable options would rate five stars then. Other than that the app is perfect!!!
dope af 5/5
North Decatur ga Blackmon drive 5/5
By 751 Royalty
The manager is always so sweet excellent customer service fast and the employees know the customers by name . I love this location wish tropical smoothie gave customers more rewards but other than that they are a 10
There could definitely be more beneficial rewards, and an increase in the amount of discount offers. Too pricey to not be rewarded! I can make these smoothies with my nutri-bullet!
Log in button?? 1/5
This app doesn’t allow you to log into your account only register!
My morning addiction! 5/5
This has become my morning routine. Everyone here is so friendly and my Smoothie tastes the same every morning. Consistency is key!
Love Tropical Smoothie 5/5
I love this app. I can get food that is good for me without the wait. I would say that is a win-win
Still Hungry........but they got my $$ 1/5
Food at tsc is yummy, though kinda slow and often short on ingredients.
I’m hungry but don’t wanna make anything. Tsc is down the road so I check if they have an app..They do! I download the app order food and pay. Jump in the Jeep with a growling stomach, park in front of tsc.....but the door won’t open...nor the next door. I try calling them from outside...no bueno.
The only way I got a response was to slam them on facebook. They offered a limited time only refund. Not worth my time to mess around with a business like theirs. Deleted the app...will simply just pass them by when I get the urge for fast food.
App reset 1/5
Spent so much money on the app and got my rewards to the highest point. Then out of no where, my reward status reset. I contacted the support team and my ticket was ‘closed out’ with no explanation.
Excellent food and great staff!! 5/5
Excellent food and great staff!! Love it!
Good with 1 issue 4/5
Wish cleaning procedure would change to use less toxic cleaners in store. Food is healthier to eat but that aspect is tainted with that awful “BLEACH SMELL” the floors are always cleaned with that makes a “poor breathing environment” for employees and customers!
Happy customer 😁 5/5
By mikey avocolado
I love everything about Tropical Smoothies from the place to the ppl. They are alway on point fresh and fast at everything. I been a happy customer for over 2 yrs almost every morning. Thank you Waterman Location and providence RI for the best smoothie ever.
A Great Service 5/5
By Jesus's World
I was recommended this place and since day one, everything has been excellent. Love their smoothies and their flat bread.
Craig Location 1/5
Waiting for 5 minutes now to give my order. Not leaving. Want my smoothie!!
The best beach bum and the best service!! 5/5
By Latoya CF
The Mirosol TS in Palm Beach Gardens is always a great experience..my beach bum dark chocolate is simply delicious every time..I’m greeted and thanked each visit..great job!!
Need a way to scan my receipt so I can get my rewards after I make a purchase.
Substitutions option 5/5
By Ian B20
Easy to use.
However, wish there was an option I could sub pea protein in for whey if the smoothie is already priced to contain a protein powder
Update needed to reduce my time wasted 1/5
By laffy tabby
I was unaware Tropical Smoothie had different winter hours and neither was the app. I ordered delicious smoothies to be disappointed with a hand-written sign with new hours informing me the restaurant was already closed. My order was never made, gas was wasted, and I am not sure I will even get a refund from the app.
Need to add veggie chicken option to wraps. 4/5
By happy with convenience
Otherwise slick and easy to use app
By Keeping it Healthy
I love my Tropical Smoothie in Richmond. Always friendly service and my order is always delicious.
Best Smoothie Place Ever 5/5
By i love smoothies
I love the great customer service, delicious healthy smoothie flavors, cup size, and price. One of the best smoothie places I’ve ever been to! It’s my absolute favorite!
They are great 5/5
Love Love Love!
Ordering from the app makes my life easy!
Service is excellent and quality of food and smoothies is top notch.
Ebony was the best in the midland office!!! 1st time there, will be back!
Camp Hill, PA 5/5
By Liz and Vicky
Incredible service! Friendly staff, delicious food!!
Smoothies wraps love! 5/5
Love love my experience at tropical smoothie! Love the wraps and so dig the smoothies!