Love the app!! 5/5
By jlynnc22
The app is super easy to use. I use to hate it but they finally added extra fruit adds for smoothies so I use it all the time now.
So Delicious 5/5
By Noname345649087
My family loves this place. Great staff. Speedy!
Terrible app- forgets payment cards 1/5
By Fitdoc99
Forgets payment so you have to add multiple times
My fav 5/5
By johnLizz
Love the food and smoothies. Great service. Hassle free ordering
Apple Pay 5/5
By Denverswim
Let me pay with Apple Pay please.
Love the app, thanks
Fantastic!!! 5/5
By Smcjbddkl
I love tropical smoothie they always have a smile on their faces and are so kind plus the smoothies are to die for!
Detox green 3/5
By PKM Mom
I absolutely love Tropical Smoothie. For the most part though each one I go to is understaffed, aren’t able to take credit card, can’t order in app, wait time is 20 min +. The last one I went to could take cash only, exact change and I couldn’t get credit for rewards either. They only offered the smoothies, something was wrong and they were unable to make any foods. I’d like to say this is a unique issue but sadly this is not. I go out of my way while traveling to seek out Tropical Smoothie, love them that much. Please fix the issues. Employees are really nice though, just need to hire more.
Fantastic healthy food and smoothies!!!! 5/5
By love TheOcean!
Absolutely love this place!!! Such healthy food and wonderful smoothies without a lot of sugar!!
Almost nonexistent customer service 2/5
By ansmith12
I’ve had a few different problems with the app and can never get anyone from customer service to respond. Most recently, the app won’t let me apply my rewards. I get an error message every time. I have reached out multiple times.
LOVE TROPICAL SMOOTHIE 5/5
By Ilikeseahorses
Love Tropical Smoothie! They use real fruit and it’s always so refreshing!! Staff is great.
Bad payment interface 2/5
By AGT-smooth
I love TSC! I eat here weekly and use the app ever time I order. And each and every time I am reminded how bad the payment system is. Each store you need to enter your card again. It’s just a pain. Get a better payment system to compliment you delicious smoothies.
Beer me 5/5
By Angry666Beaver
I love to dump smoothies on my pet monkey and chase him with a stick and clobber him. He is a bad monkey.
Weekend 5/5
By Tash/Sloan
I have my 15 year old granddaughter every other weekend and we make sure we end our day with one of our favorite smoothies. (Bahama Mama) I think. And this past weekend we had a sandwich and they were Delicious!!❤️❤️ We weee visiting Lubbock last year and had to find a Cafe so we could get our smoothie! And we found one! Do you know how big Lubbock is?!?! This Cafe was like a little hole in the wall!! What we won’t do for a Tropical cafe smoothie ❤️❤️
Love tropical rewards!! 5/5
By JensenIsDaddy
This app is a game changer. It so much easier to place my favorite orders vs waiting to get in store to order and having to wait. They save all your favorite items so you can just tap one button and it’s ready to go! Super easy to use, love racking up my points and getting free smoothies and food items as well. If you frequent tropical smoothie, or even if you’re like me and just like having a healthy option to grab real quick on your way to work or the gym, this app is a lifesaver! ❤️❤️
Easy too use 5/5
By designerfein
5 stars
Delicious! 5/5
By rwk2of3
We love the smoothies! They are very tasty and delicious. The lime straws are what hooked us!! The quesadilla is delicious and I love that I can customize it.
So easy and great rewards 5/5
By Textron1
I order with this app all the time and it’s so convenient! Plus the rewards stack up so quick so I get free food or smoothies every couple weeks
Won’t accept payment 1/5
By Why??!!??
App developers please look at recent reviews…the app DOESN’T ACCEPT PAYMENTS!! Update it please!!
Convenient 5/5
By notabotpinkypromise
Easy to use, and neatly designed app. Very user friendly 👍🏻.
Love it! 5/5
By Jess Winston Miller
So easy to use and makes it super simple to customize your order. Love the pictures of the products and ingredients too.
UI 5/5
By Mr.Cherys World
The user experience is really good on this app
Awesome 5/5
By yawishyaknew
I love tropical smoothie! At first I thought it was going to be just a regular smoothie place just like any other, but it’s actually good. The food is amazing too, and fast!
Breakfast and smoothie combo 5/5
By lynn amanda
always a delicious treat
For All Meals! 5/5
By ThirdDaughter
Tropical Cafe Smoothie—what’s not to love! Breakfast. Lunch. Dinner. These folks have you covered with healthy options ranging from Kids Meals and wonderful sides (eg, maple kissed sweet potatoes) to a million smoothly options. Plus the rewards add up!
Perfection 5/5
By cool app 👍🏼
Everyone’s always nice, smoothies are the best I’ve ever had, and will always come back here.
Great place 5/5
By Pnjncnk
Great place with healthy options 💜
Special Orders 5/5
By @bleevn
I love how easy it is to add or subtract ingredients to both my smoothies and wraps. Real customer service every time!
Love 5/5
By dvine mc
This place is awesome
Amazing 5/5
By houvcg
I love this place it’s a couple doors down from my job. The owner/ manager always takes care of me.
Love it 5/5
By Yhannnn08
Easy to use much better than the app & the points are beneficial
Money hungry 1/5
By mandamarie53185
Expensive
Favorite Place 5/5
By QueB17
I love this company everything they made is awesome !!!
I love it 5/5
By tcjc1879738
I love this app I hope it stay around bc it help me save time
Love the App but one issue 4/5
By Ovalord516
I think this app is great. It shows all the great options that this café has to offer. The one downside is that the DoorDash link that comes in the text message does not work. If they resolve this issue, I would’ve gave it a five star rating.
Missing Apple Pay, but still solid 5/5
By Nicki Ventura
One of the best food ordering experiences across than hundreds of food apps I’ve downloaded on my phone over the years. Very smooth and easy to use. I just wish it had Apple Pay for easier payments. It’s a bit tedious entering new card info
NEED XTRA TURBINADO BUTTON! 4/5
By Mr.Gervai
I love the POM PLUNGE SMOOTHIE but I have to call in just to add xtra turbinado (xtra sugar)
would be really helpful if yall could add that feature.
Love Love Love this place 5/5
By RRsmith718
I have Crohn’s Colitis so I drink smoothies a lot. This is my go to when I just want something refreshing and when food is difficult to eat. I’ve had a few food item. Food for a cook fresh and is delicious. Just wish I could eat more food. Thank you for catering to those of us that drink a lot of smoothies
Love the app but… 5/5
By Tickleme_Sexi007
For the supplements/add ins, I would like to TS to add additional options. I love ginger. Therefore I would like to see options like “light/normal/heavy”
Great food 5/5
By Dawn Iiames
I absolutely love it all!
Payment option not stored 2/5
By Jersontin
I have saved my credit card information in the app. How come I still have to input it every time when I tried to order through the app? It’s very inconvenient because I’m always on the go and I just want to order something really quickly.
Great Smoothies, but not the App 1/5
By HayRideDriver
I love their smoothies. The app used to work just great. I like the ability to switch out ingredients and the ease of ordering off the rest of the menu, until….you get to payment. The app constantly dumps the saved credit card. Lately, you can’t add payment, so you can’t complete the online order; sooooooo, there’s really no point in having the app anymore. 🤷♀️
Tropical Smoothie 5/5
By smoothiequeennnn
The best smoothies in town! I love the Bahama Mama!! Get it with white chocolate!!
Can't add payment method 1/5
By SomeKindOfGinger
Tried multiple cards. Get an error every time. App is pretty useless and a waste of time because it doesn't work.
Great 5/5
By Thefoodking
Amazing smoothies.
Apple Pay 4/5
By megshues
I wish I could use Apple Pay on the app! But it’s easy to create an order and to customize food and smoothie options.
No free drink for birthday 1/5
By AceN844
No free drink for birthday
Hasn’t worked in months 1/5
By sjones1028
Literally every time I try to put my card info in it doesn’t work. Can’t accept payment at this time check your card info. IVE TRIED MULTIPLE CARDS!! Same error message for MONTHS. Different locations. I have a reward I EARNED AND NOW CANT USE!!! Guess I’ll just delete this stupid app and go elsewhere. Thanks for nothing.
Smoothie Good~ Bad in-store Service though 1/5
By HuntaLee
First time inside- the manager did not even look up from his cell phone while we were trying to navigate the menu. My friend states I’ve never been here/ I don’t even know how to order. He STILL did not even look up from his phone.
As I was paying I had to click 3 buttons to avoid leaving a tip on my credit card-I planned on leaving a cash tip. We were the only people inside.
Someone dropped our food off- said nothing when he sat the tray down. My friend received 1/2 a tiny soufflé cup of salad dressing with her salad, my soufflé cup was full. No one ever came back to check on us.
Then my friend who hated onions had a bluish slippery thing in her mouth that she spit out in her plate said what is that? I looked and said it like an onion- she said do onions come on a Caesar? no, they don’t.
I took it and walked to the cash register and said hey, I’m curious - what is this and the young girl said oh no, was that in your smoothie? I said no, in her salad- a guy from the drive-thru stepped over and said it was a fire-roasted onion and took it & threw it in the trash & walked off.
I said does that normally come in a Caesar salad and the girl said no & walked off from the counter.
So my friend said let’s go. We tried to stuff the rest of our food & trash in the silver trashcan on our way out but our food containers would not even fit into the top hole of the trash can. I felt like someone in the company should know…
Love the rewards 5/5
By laylay supreme
Free smoothies are the best
