Dave coleman 1/5
Sounds real great but signing on with out knowing cost is not for me. I will stick with miles iq
So far, so bad 1/5
My company implemented this app this week. I had high hopes. Two days in, and both days this app clocked me out on its own seconds after I clocked in. There’s also no way on the front end to add job types and descriptions. This is frustrating more than helpful so far.
Pretty good app 4/5
I use this app in my company and it’s pretty good. I had to go to 4stars because they removed the function where you could see who else was working.
I work with a large team of people at its very helpful to be able to see who else is working in case I need to get additional help from another crew.
Please bring this back.
Nice team interface, couple suggestions and quirks 4/5
Would like to see closer integration between schedules and checking in. Some iPhone inadequacy that I don’t have with Android but pretty turnkey. Will submit more details to support as I find time.
Payroll administrator 5/5
I can’t say enough good things about TSheets and their employees AND their vm that tells me what a great customer I am :)
I called today and was helped by Tracy W, who has been there quite some time because she has helped me a few times before. She is kind and knowledgeable and understands me when I’m not sure how to ask a question. Doesn’t get any better than that!
Melanie was very helpful! 5/5
I’m consistently impressed by tsheets customer service. Melanie was very knowledgeable and friendly in helping me with some tsheets integrations. I highly recommend this company for any time tracking needs.
Bad functionality 1/5
First off it randomly crashes, I can’t put holiday or sick time in on the app. Also when I try to put my time in on the app it automatically puts brakes and lunches in and screws up my time. Then my boss calls and asks why I’m over hours then I have to find a computer to fix it because there’s no way to stop it. For some reason if I wanna put my work period duration in it doesn’t show the day just a number. Then I have to switch back and forth to figure out what day it is. But if I do the time in/out it shows the date but then adds the brakes again. The way it lists your past entires is awful and doesn’t make sense I wish it just showed a sheet the way the computer program does. I deleted this app and steer everyone at my job away from it to save them the headache. On a computer it works fine, I don’t know why they didn’t make the app the same. Also all the reviews are about how “great” the customer service and how they helped with the issues. That’s a lot of people with issues. I don’t have time to call customer service everyday just to put my time in. I just want it to work.
TSheets not syncing 5/5
Ashley was more than helpful in assisting, easy instructions and got it fixed shortly
Awesome day 1 5/5
I had the pleasure of being assisted by both Candice and Daniel today.
Today is day one on TSheets for our company and like most first days, there’s always something that pops up.
It was great being assisted by two amazing customer service reps that can help me navigate the new product (new to us) with a ton of patience and understanding.
I look forward to what’s to come.
Was awesome I had a problem transferring my payroll hours from Tsheets to ADP run. She provided me with the guidance to get it done!!!!
Tracking over 200 employees 5/5
The company I work for tracks over 200 employees. The review process and submitting to Payroll is easy! We have hardly had any problems with it and whenever I have any questions, the live chat or text features are my favorite! And their customer service is on point! I happen to get another Jen Fisher when I messaged in today and she was very knowledgeable and helpful! Made me feel like I was her best friend and would do anything to help get my questions answered!! She was amazing!!!
Great customer service 5/5
Great customer service! Had a question and #Jen D was able answer within 2 minutes on the ‘chat’
Our company has been using TSheets for a few years, it’s a great tool for managing employee hours.
Phone app so easy to use and so convenient! 5/5
The online version isn’t that easy to navigate but the phone app is awesome! I can clock in on my phone and respond to emails all on my phone and it’s a breeze! So glad I downloaded on my phone. I also bill at 6 min increments and you can set the settings to log your time at whatever you need, so now I don’t have to do all these calculations for all the time I log. Highly recommend!
Should make an update in which you can send messages to those where it says “who’s working”. Because with my job there occasions where I work with new con workers but I have no way of contacting them. So I think it would be great to code a messaging platform for this app! Thank you
Not user friendly 1/5
Not user friendly
Why do I need my location services for this app to be set to always. Why is the app tracking me when I am clocked out? This is unsettling.
Don’t know what to say 1/5
I downloaded the app and when you open it it just asks for email or sign on name and password... How do I create a account to even use the app???
Super user friendly 5/5
Great way to track projects for job costing! Daniel was really helpful in getting us up and running #tsheetslove
Great App 5/5
We were looking for a substitute for paper timesheets. This is a perfect answer! The jobs tracking is incredibly helpful and their chat support is top notch! #TsheetsLove
Tracy W 5/5
By All because of Grace
TSheets is worth every penny. In fact it is saving me money as I able to have more accuracy on employees reporting time. What I value even more is the outstanding customer service and being able to speak to a person located in the United States of American. My stress level has gone way down as I don’t need to fret or wonder if my employees are or were at the job site. All in all this is by far one of the best business decision that I have made.
By S Behzad
I love this app. It's easy to use and has all the features I need for my business. Anytime I need assistance Tracy W is available and knows the app well. I highly recommend this app if you are a business owner and are tired of using time cards.
App has saved me a lot of time 5/5
The people at TSheets have been fantastic to work with, extremely helpful & patient. App is extremely easy to use - processing payroll takes a fraction of the time as we were using paper time sheets. There is a definite learning curve like with anything new but it seems like they are always trying to find ways to improve & they appreciate customer input. My only complaint is that they updated the site which changed the configuration of my printed time sheets & they cannot put it back. :(
I would dock them 1/2 a star for that if I could. Other than that, this App has been a lifesaver - thanks TSheets & thanks to your many wonderful customer agents you have working in Idaho.
We are new with tsheets 5/5
Tracy W #tsheetslove did an amazing job helping us learn while we all our transitioning from paper to tsheets and they very open to software suggestion changes and modifications
Excellent for any business! 5/5
We Have been using TSheets since April, 2018 and have been very satisfied. The integration with QuickBooks is so seamless and easy. And any issues that arise are always resolved by the joyful and happy customer service team. I recently had stellar interactions with both Sada K (on Tues 11/27/18) and Stephanie today. Thank you TSheets!
Great customer service 5/5
By Erico Electric
Every time I have called or chatted with customer service, they have always been able to help. Including today with Emma R!
Mandy is spectacular 5/5
By Heather P007
I love TSheets!!! Such great software for capturing time with all the details necessary to detailed reporting of jobs!!! Mandy was fantastic and after explaining what I was looking for she immediately directed me to the Project Report. What a gem that report is! Makes it effortless to view all the hours each employee has tracked under a specific project!!!
Tracking while not using 1/5
Since the recent update, I am no longer able to turn off “enable location while using”. The app makes me select always on. What a horrible function.
TSheets Made My Business More Efficient 5/5
I have been tracking time for many years as a PR agency professional. It has always been a hassle, but it is vital to the success of the agency.
TSheets made it so much simpler! We switched from another app, and this one has been so much easier to use and so much more efficient!
We recently had questions and Mandy was very helpful.
Great app and support! 5/5
Love being able to manage employees/time from anywhere and support staff is awesome!
Thank you Nathan for helping me with troubleshooting/onboarding!!
Very helpful customer service 5/5
Daniel at TSheets helped my company through a tedious error and made the process as painless as possible. Always great service and friendly staff!
What’s the point of tracking employees times when Tsheets malfunctions? I spend hours everyday fixing clock ins/outs for my employees because Tsheets doesn’t record their punches. Thanks for nothing
Great time saver 5/5
Fairly new to the use of this app, but it made my job tracking much simpler, and the integration with Quickbooks is as easy as it gets. Thanks! Now all I need to do is to figure out how to round off times to the nearest quarter hour.
Easy app for transparency 5/5
I’m currently working a position where I am being audited by the Federal government. No because I did anything wrong, but just randomly picked to ensure that what we are working on, where we are working, and the hours charged are matching projections. This application rocks!
My only request would be a “Category“ field that corresponds to each of the Jobs whereby allowing a free text field such as WBS codes to be entered. From there, it would be great to generate a report by the WBS code. To me, that would just about made this application/app perfect!
Punches you out randomly and hate having to be tracked
I also do not like that it always requires a location to run the app I don’t care they have my location known every movement of the day after before or during workIn drives a map of pinpointed places you’ve been
Thanks Andrea!! 5/5
Knowing what employee is where does a dream come true. GPS tracking is one of the most useful features. Also, being able to produce reports by date, customer, employee, and any combination of those makes me significantly more effective at performing my job well. The system also makes runny payroll a piece of cake. Add to that the ability to create custom fields for tracking mileage on vehicles and/or expenses and/or anything else I could ever think of!
Easy to use, great support 5/5
Staff is always ready with a solution. Thanks Jillian/Customer Support for your help!
Chance $$ 1/5
By chance $$
The app keeps clocking you in and clocking you out it’s not very good
Jillian got me set up with my employees to track their time. I am in the process of getting burned by a client for a lot of $$$ because I didn’t have this app to prove we were working. They think we were taking advantage of them yet we were grinding away fixing all the crap the other contractor did wrong. Super excited to have complete transparency with hours worked as it has been a problem for years! Thanks Jillian, you rule! You’re a funny pickle haha
Mandy is the BEST!! 5/5
By skill-it llc
I have had to call T sheets several times, and while everyone there is super helpful and kind, Mandy is the best customer service person I think I have ever run into you! She makes the DG it’s experience above and beyond what I would ever hope for. Thank you, Mandy, for making this actually fun!!!
By Global Vision Security
$6.25 per employee for time tracking and scheduling??? That’s good for a business with 10-20 employees. When you have close to 100 employees and growing, it is overpriced.
I Love this App! 5/5
Besides the great customer service I received from Cassidy today, I love the Add-Ons including the Advanced Tracking features.
I use this as an independent contractor and it’s way better than Hours Tracker which I had used previously. I can add fields to my jobs, which means I can include a number of tasks and then have detailed reports of my time with invoicing.
So excited to have found this! So great that there is both the mobile and desktop versions. Thank you TSheets for the free app! My one person business really appreciates the generous offering.
Clancy helped me so much! 5/5
By pat mtrlc
I am a new user to t sheet but so far even with my limited knowledge of the program it has helped me a lot.
And today I called customer support to ask questions and try to figure out how to use the app the way I needed to and not only was Clancy able to answer every question I had but she helped me explore the program and showed me helpful features that I had no idea were available.
Excellent customer support and a seemingly great product.
Service and support are great. 4/5
Any chance you guys are adding Siri shortcut support?
Extremely helpful and convenient! 5/5
Just started my business at the beginning of this year and have been using T-Sheets to help save time keeping track of hours in payroll. They are awesome, saves me so much time and worry! There’s never any question from my employees on whether or not their hours are accurate, and payroll only takes me five minutes. Anytime I have any trouble with the app or website I can hop on the ‘live chat’ function then it’s taken care of rapidly. Highly recommend!
Good in Theory but... 1/5
By sc security
Their idea is great.
But there are so many glitches and app malfunctions. The gps is super flakey for tracking.
The app will randomly clock employees out.
The app will also some times not clock employees out so the hours run for multiple days.
As a employee TSheets has cost me hours and pay. I don’t trust it and I am forced to still use a paper record to cover myself.
Their support is non responsive and basically useless.
They need a better app design to accomplish what would be a great resource for employees and employers.
This app is great so far, a couple weeks in and I like everything about it !
Great customer service 5/5
By Alr3adY Tak3n!
This is a much better time tracking app than others I have used. Works for complex gov’t compliance use case. Wonderful and fast help with any questions that come up. Thanks #JenD.