By Ty Hilton
A subscription service that is trying to screw you over from day one. Successful companies do not need to lock interested customers into wildly unfair contracts and then hide behind Google policies.
Don't bother with TuneIn Pro! Don’t waste your money! 1/5
By TDK in WA
I originally thought I'd try TuneIn Pro at the end of the regular baseball season. I wanted to listen to my Chicago Cubs on the hometown radio station. I got the TuneIn Radio app, which immediately wanted me to sign up for a "free trial" of TuneIn Pro before I could even try the app at all. Not a good way to begin. Instead, let me listen a bit, show me the content I'm missing out on because I don't have Pro, then let me sign up. Business 101. Don't try to upsell me until you've proven the value of the product.
Okay, so I went through the mandatory signup for Pro. I went to the Chicago Cubs radio station. I listened to the pregame show on the station. Suddenly, without any warning, I was listening to ESPN or CBS sports radio. I had to "leave" that station, and tune in to the "Chicago Cubs" playoff station to continue listening to the Cubs. Guys, I understand that you are restricting the Cubs broadcast to Pro subscribers. But you already know I am one, and if I am on that station, it is presumably because I want to listen to the game that would be on that station, were I in receiving distance of it. Since the app knows I am a Pro subscriber, it's okay to "switch" me over to the premium stream for the duration of the game. Really. After all, that's why I signed up for Pro.
But that's not the end of TuneIn Pro's woes. Occasionally, they lose the stream. This happens on the net. However, when you are streaming live sports, don't spend thirty or forty seconds buffering thirty or forty seconds ahead. Sure, the stream EVENTUALLY picks up right where it left off. But now, instead of being within a few seconds of real time, I am forty or more seconds behind. For a music broadcast, perhaps that is the right behavior, but for live sports, buffering is a giant mistake. I'd rather miss three to five seconds of audio, but stay current, than to eventually hear every word of the broadcast, but wind up being seriously behind real time. Basically every time it starts to buffer, I stop the stream, wait several seconds, then start it again, because TuneIn Pro doesn't get the importance of listening to sports as close to live as possible.
But most egregiously, during a crucial inning and a half during game five of the World Series, they lost the stream completely. It took over half an hour before anyone even appeared to notice. When they did, we got another half hour of "There is a problem with the stream, and we are working to fix it," over and over and over. Finally they gave us ESPN radio. NOT a substitute. If I'd wanted ESPN radio, I'd tune it in locally, rather than paying for TuneIn Pro. And again, during Derek Foster's leadoff homer during game seven of the World Series, the connection dropped. When I tried to reconnect, I got told, "That stream is not available right now, try again later." Seriously?
I was wondering whether I'd keep my TuneIn Pro subscription after the Cubs were done in the playoffs. Watching the continued inability to deliver what I was paying for, I just don't see why I should keep paying my money. Maybe if they get a clue, I'll reconsider, but I'm not hopeful.
I wish I could give them zero stars.
P.S. two years later, I’ve kept my subscription so far, but their service has gotten worse, not better. Run, don’t walk, away from this pile of garbage!
Buffering or not pulling up the game 1/5
I’ve updated the app and restarted my phone and still getting issues with buffering or not connecting. Never had an issue until the last week. So what is the problem. Fix this app trying to listen to my game.
Good music choice 5/5
By Biz an
Allows you to get a huge variety of music. The only problem is you use a lot of advertising to annoy listeners to the point of purchasing a monthly subscription or leave the app totally because it’s so annoying. I am almost to the point of leaving.
Automatically starts playing when not wanted 2/5
This was a great app and might be in the future, but recently it starts playing at random without any input after the app is closed. Not cool. Fix it please.
Wouldn’t work 1/5
Tried several times and never did get it to work on my XS Max
Premium Monthly Subscription Model Has Ruined This App 1/5
TuneIn Premium was a simple and elegant app; you paid a $9.99 yearly fee for unlimited ad-free access.
Early in 2019, TuneIn blew up this existing by model to make the premium service $9.99 *PER MONTH* for streams of terrestrial radio stations and the existing sports feeds which I can access elsewhere.
I am using the ad-ridden free version and am looking for an alternative terrestrial radio streaming app that will not rip me off for $120 per year to get the same level of service I was getting for only $10 per year.
Naked cash grabs are never a good look.
Quits Playing Every Time 1/5
Every time I load up a station the app quits working and won’t restart no matter what I try. It used to not do this. It’s oretty useless to me as it is.
Search function doesn’t work 3/5
Search function doesn’t work.
*Super exuberant with the radio app.
Savage Nation 5/5
I love listening the show Savage Nation, with Dr. Michael Savage.
Dishonest Customer Service 1/5
I was charged a year subscription and was told refunds are only valid up to 6 months. How would I know about the service (which I did not sign up for) until I got billed for it. Didn’t use the app once.
Doesn’t have World Cup coverage
Love WHLI 5/5
Listen every day!! Best music 24 hours every day.
Frequent listener 5/5
By David Miretsky
Tune In App is the only one I know, that lets to record internet stream sound. Which is fabulous for those who love listening to podcasts or those building their own music collections. David.
App generated favorites 1/5
Two days now I've returned to the app and my favorites are gone and repkaced replaced with crappy random stations. No respinse from support.
Don’t subscribe it’s not worth it 2/5
I m sure there are other better radio apps. I ve subscribed because I want to listen to music NOT commercials. The commercials haven’t stopped so I m cancelling! The advertisers should be paying US to listen to their crap. If I need something to but I ll look for it!
Don’t bother with tunein pro either. The banner ads go away but how much time do you spend looking at your screen? You’re listening correct? Well it doesn’t take away the crap advertising.
I tried this out for a baseball game to hear the game broadcast. The delay was so far off Buy up to three outs. Very very very very very very very very very difficult to cancel the trial. I will be watching my bank account like a hawk. I do not like this app.
Tunein Premium 1/5
Beware of rip off. They say free 7day trail, but immediately charge you for month.
Free Trial is a scam 1/5
I was extremely disappointed in this app. It did not work well for my needs. I tried to listen to baseball games when I was traveling, and it was constantly cutting in and out and was only working during the commercials. Then I completely deleted the app from my phone after only a few days during the free trial period, and they still charged my account for the app! Very frustrating and disappointing!!!
I never signed up for/downloaded this app but realize today I have been paying $7.99/mo since 2015. I thought it was just an iCloud payment. Pretty smarmy business!!!!
Very confusing to cancel 1/5
Very confusing when I downloaded app. Wanted free app but looks like I have premium and now it’s so confusing to cancel. Link given but further sign in needed...what do I do??? Very frustrating!
Misleading advertising 1/5
You advertised a live stream of the FIFA Women’s World Cup USA vs Sweden and coverage wasn’t available in the United States.
I am thrilled to have your service but when i tune Alabama public radio, I get repeated times when I get over and over repitition of the same sentence. Very frustrating. Thank you.
My review 5/5
By ziggy aladdin duke
Much better than Simple Radio.
Rip off!!!!!!!!!!!!! 1/5
Be extremely careful with this app, I unfortunately downloaded this junk by mistake in April of 2018 as soon as it was downloaded I deleted it from my phone. Literally wasn’t on my phone for more than five minutes! It was apparently free for a week after that you are charged $9.99 a month without agreeing to it until you cancel the subscription that you never agreed too!!!! Deleting a app will not cancel a subscription, which absolutely makes no sense at all. Seriously how ridiculous......yeah let’s delete this but start paying for it , sounds good!!!! So I’ve been charged $150 to date and luckily noticed it on my bank statement. Immediately cancelled the subscription that I never asked for or agreed too and never got notification of !!! I have no clue if this app is good or not even though I have had a subscription for almost two years without knowing but I certainly wouldn’t recommend this app to anyone.
By Rain Ostrander
I love that I can listen to my favorite pagan radio station all the time here and there are some great podcasts also!
Charged without prompting 1/5
Charged me before I subscribed and without prompting. Tried to contact for a refund, no response as of yet. Be careful before downloading the app!
Very hard to cancel. 1/5
Make sure you really want it because canceling it is almost impossible.
Constant buffering 2/5
This app constantly buffers no matter if I’m using strong WiFi or cellular. I’ve deleted and reinstalled multiple times hoping that would help and it doesn’t. Super frustrating!
Hate it!!! I downloaded the app and it charged me $9.99 . I never would have done it if I knew they would charge.
Needs to integrate play/pause with iOS 4/5
By Brian Kendig
A good app with an annoying flaw: While Tunein is playing or paused, my iPhone's "Music" widget (swipe up from the bottom of the screen) isn't aware of it. The only way to pause or resume Tunein is to go back into the app itself. This is a pain if my phone is locked and I need to stop the music - I have to unlock the phone and find the app. Other music apps work with that easy-to-reach widget.
Keeps screen active 3/5
The app keeps my xr’s screen active while its running which leads to excess battery drain if I don’t notice that the screen is still on
Charging without and account 1/5
Used this app one time. Somehow it was set up to charge and I have tried to stop it but they have continued to charge me even though I have asked them to STOP. When I questioned this I am told that they can stop until I have canceled but they don’t even have an account On file for me. If I don’t even have an account set up so why are they charging me??
WORST APP, CUSTOMER SERVICE EVER!! No one will help!
VERY DISAPPOINTED 1/5
By Tab's I4s
My husband, who is an android user, downloaded this app to listen to something. IT’S FREE ON ANDROID!!! I was being charge $10 plus a monthly auto renewal. Even after I deleted the app.😠nowhere does it give clear instructions on how to cancel this app.
Worst part, they used up all my Apple gift card my daughter gifted me a for me a book. I don’t even know how to request a refund... ugh😡
Your entertainment in one place 5/5
TuneIn is a great place to follow all your favorite radio stations here in US or international.
Love it! 5/5
By Caroline p
Play lost is super and relaxing! Listen all the time!
Don’t have this tune in 5/5
Please don’t go in my account and take out any money I deleted the tune in please put back my money u take out the 15th already deleted the tunein a long time
Excelente servicio ⭐️⭐️⭐️⭐️⭐️ 5/5
Wow es súper genial se pueden escuchar muchísimas estaciones de radio excelente servicio⭐️⭐️⭐️⭐️⭐️
Awesome App! 5/5
I have used Tunein for about 4 years. It is reliable and easy to use. I listen to different music genres daily. I highly recommend it.
Technical difficulties 1/5
By Maj. Payne
The past three baseball games that I have tried to listen to have experienced technical difficulties. After ten minutes of waiting for the problem to be fixed, I just gave up. Ridiculous!
Radio stations won’t play 2/5
By RAJ# 1947
ESPN radio station cuts off after playing for less than 10 seconds. Rebooting phone did not fix.
Tunein is the ears to the world! 5/5
By Wilka Umo
Tunein radio is the “shortwave radio” of this century. Love the capability of listening streaming radio stations from all over the world. Thank you!
Cuts in and out 2/5
How do I cancel this it keeps cutting in and out at work I can’t use this it’s not reliable
Best app 5/5
For me is the best app
Woul’d be better... 4/5
By Albert M
It doesn’t work in locked screen...
By George Gee-Cee
Love the music and sports and new here👍🏽