Don’t even download it waste of time 1/5
I don’t even think they did my taxes just gave me a random number of what I’m “getting” it’s been a whole month still didn’t get it yet shake my head😤
So Inconvenient, Makes Taxes Impossible 1/5
By Kile Joe Jarn
I thought I had finished my taxes about a week ago. Well, I woke up this morning to an email from Turbo Tax saying I didn’t, and that I had to E-File before completing my taxes. So I logged onto the website and looked all over the website for about an hour for any option to E-File. There was nothing. No option whatsoever. I need to do my taxes but Turbo Tax is literally making it impossible to do that.
And not only that, it’s literally stealing money from me. Now it’s saying I don’t get my state returns back, which was almost $400 dollars. Will I ever get that money back? Probably not, thanks to this awful tax filing system.
I implore you, DO NOT use Turbo Tax! I will most certainly not be using it again next year.
Turbo Tax is not free for every return, if you went to college and made over $32,000 they will charge to. They also charge you to take the charges out of your refund. I really wanted to like turbo tax, but I sing like being charged for unnecessary stuff. Turbo tax also uses SBTPG, which is terrible at releasing funds. I would recommend using another service.
Stop trying to make paying a thing. It’s never going to happen. 3/5
We shouldn’t have to pay.
It was my first time claiming and filling my tax refund , but it’s not difficult as I thought 5/5
Beware of TurboTax SCAM 1/5
I’ve been a loyal customer of TurboTax for 9 years. However since 2019 I realize they are running a scam in partnership with GreenDot Debit Card. They fool you in applying for RefundAdvance, then they reject you, however WITHOUT letting you know or giving you any other option they change the method of your refund from direct deposit to refund by their debit card.
This means you will get your refund MUCH later than usual (as I’ve confirmed by IRS) and you have to pay a ton of fees just to be able to use the debit card that they send you.
Very dishonest practice. BEWARE and AVOID TurboTax people.
If I could rate this 0 stars I would. 1/5
Trying to input my information on the app, I stated I was a full time student and yet the education expenses section is not to be found. I have tried online and on the app. When using the search bar it tells me exactly what I need to do but not where to find the education expenses section. I am beyond frustrated, and will ok long waste my time on this app.
The word “free” is a joke. 1/5
By iPlay PS4Bruh
The past three years I have used TurboTax it has been easy to do, however I have had to pay $120 in fees for having earned a return. I guess I have learned that nothing in this world is free even though it says it on here it’s free. I opted to DECLINE the plus method, the free method and what ever else you have to pay for but at the end of it when I was finishing everything up it said I have to pay to ensure my full return, then proceeded to charge me $40 for two of their services and then another $40 for having my return deposited directly to my account. The word Free is a total joke and lie
Just be upfront about the actual cost....
Waste of time 1/5
Spent all day and into the next day trying to get my taxes filed, still isn’t done! The accounts retrieval site has been down all day, and contains information I need to file the tax return. No response from TurboTax. Save yourself some time and aggravation, get your taxes done somewhere else!!
Good, but it charged me when I pressed no for everything 3/5
It was quick, but I was charged for Premier. I think I was charged for a 1099 but I shouldn’t have been charged for that at all. It worked when I filed for taxes last year as I had $0 to pay at all.
If you get this app, be sure to watch everything you click or where ever links you come from. I recommend, but you really should watch what you do.
So easy 5/5
The process was so easy an. convenient
Never again 1/5
I’ve used turbo tax for 3 years and there’s always an issue. This year it literally made me pay $40 for clicking to have my refund direct deposited and another $40 for the deposit.
First time doing taxes 5/5
They made it so easy great refund
It’s been great for me !
Couldn’t find the snapshot and had to do it by hand. 1/5
By nickname argonaut
$40 seems to be the magic number 1/5
Couldn’t use the Healthcare credit form unless I upgraded to Deluxe. $40 for Federal. $40 for state. Plus another $40 to deduct the cost from from your refund (?). Using TaxAct next year.
never again 😂😂 1/5
had the worst time navigating through the prompts entering everything right but would not let me past one part no matter what i did
Don’t get this app!!!! 1/5
Told me my taxes was accepted and I still haven’t got them and you can’t look it up!
First time doing taxes so I thought hey ive heard of this app before let me try them out, it takes you through a long path of idk what im doing and then everything is apparently done and I have $0 return with no explanation... not pleased will be using different service.
i will never file with turbo tax again they take toooo long
Can’t ever login without changing my password 1/5
I have been using turbo tax since 2006, they were doing amazing things back then, now, I keep using them just for habit, however, their app and UX has changed a lot and not for the best - It’s a lot buggier than it used to be, the fact that I have to get authenticated via email first, and then via text isn’t the problem. The problem is, I never get their texts so I can never get authenticated. I just wanna track my refund 🤷🏻♂️
Prices keep going up and too much lobbying 1/5
Move away from Turbo tax.
Zero stars 1/5
Never had an issue with the service until I couldn’t finish my tax return for a state I lived in.
I’m being asked to mail the return, without information as to where to, and without the ability to see or even interact with my return for the state I’m in or federal.
In addition, I’m being asked to PURCHASE A PACKAGE TO SPEAK TO AN AGENT ON THE PHONE.
That’s absolutely abhorrent, never using TurboTax ever again and will make it known how inconvenient the service can be.
Very disappointed and would rate a ZERO if I so could.
It’s free, but it will cost you big time!!! 1/5
I used the free version for my very simple taxes. I completed all forms including a 8962 from form 1095-A. All checks and rechecks looked great. Submitted my taxes and 21 day’s later I get a letter from the irs and my 8962 is not there. So 8 more weeks waiting on a return. Assuming I can figure out how to fill out these paper forms. No help from turbo tax unless I pay a fee!!!😡
Used this to file taxes.... which are now delayed 2 months .... 1/5
I’ve used TurboTax for years with no problems. This year it didn’t ask about the 1095a / 6982. Basically this delayed my return 6-8 weeks ... I won’t be using TurboTax ever again. Apparently this is an issue for a huge number of users...
Not the best 2/5
I calculated my tax return by plugging in my information and was supposedly going to get around $350 if i used this app to get my tax return back but i decided to do my taxes elsewhere last minute and got back $800+ .
Inspired until now 1/5
I’ve used this application process for 3 years, until now; it can not handle something as simple as “out of state wages earned” and is now importing documents wrong.
DO NOT USE TURBO TAX.
Get Human to help you file.
I’ve been filing with TurboTax every year since I started working and this year they up charged me $120 (with no option) for the same type of filing I’ve done every year. I always file for free, And can’t afford to pay this kind of fee for being upgraded with no choice.
Works when it wants to 1/5
Filed and mailed about 3 weeks ago. Decide to log in to see it, only to have turbotax act like it didnt show me both returns, and making me re-input my information. Then to get help you have to pay 50$...
It won’t let me type 1/5
It literally won’t let me type
Wow stick with h and r block 1/5
I don’t know if there is something on the apps end but my taxes have been super delayed compared to every other year I goto h and r block and they charge me 80$ every year but TurboTax charges 120$ to file with them. 120$!!!! NOT FREE
Last time using Turbo Tax 1/5
I’ve been a customer of Turbo Tax for the past seven years and I loved it. Filling my taxes with them was most importantly easy, free, fast and accurate. However this filling season I’ve had more problems than in the seven years combined. What was once a free service cost me $80! They didn’t mention until after that fact that certain fees would apply. They are constantly trying to charge for something, anything. They force you to delete everything that was entered and start from scratch if you decide to decline their upgrades. They try making you pay to access prior returns and documents. They don’t even mention this in their ads just the fine print when you are ready to submit your forms. I just feel like they’re being deceitful at this point and I won’t support this company any more.
Wants to change my filing payment to not be free 3/5
I select free filing and it keeps trying to change it for me to pay
DONT USE THIS APP 1/5
By Marlon Moreno 122
save yourself the time and time effort and use any other possible service in this world for your taxes
By Sass Diego
Not worth writing details.
I’m 18 and have no idea what I’m doing when it comes to taxes. I saw an ad for this app, so I downloaded it, and I’m so glad I did! I got my taxes done in 1 night. It walked me through every step, and it was completely free for me. I’ve never written a review for any app but I was so happy that I felt I had to! It’s a huge weight lifted off my shoulders knowing that I did it correctly. Thank you!
TurboTax is so easy! 5/5
By Chef Capo
This is so fast, convenient, and easy!
The best option in the nightmare dystopia where this service is required. 3/5
The app is good, and it should be based on how much money they’re able to extract from the American public by advocating that we all must individually file our returns instead of allowing the government, who has all the required documents on file, to automatically apply the return we should receive.
Turbo Tax 5/5
Says it’s free, I ended up having to pay 40 to have my TAX DONE ??? Why ?? On top of an extra 40?? All I did was claim what I am suppose to and now I owe 40? And have to automatically upgrade to the turbo tax that makes me pay ??? because the “free” version of turbo tax couldn’t do my taxes because of what I claimed ???? Wrong route to go with this.
It walks you through what need to be done, but charged twice for what I already paid. I paid the regular $40, and have a receipt. After that I upgraded by $50, and in the end it charged me an additional $90 for the upgraded fee($50) plus the normal fee($40) which I had already paid.
DON’T GET THE FREE ONE 1/5
they didn’t even check my taxes, I didn’t know I had to send the 1095-a
DO NOT USE 1/5
App is complete bs did my taxes then at the end they requested my 2018 tax information after I had waited almost 3 weeks to receive my refund when asked why couldn’t give me a answer when called customer help they wanted me to pay the premium just for help two other friends were going to download the app and file I assured them this app was trash and don’t even waste their time with these people 0 stars is what you need to be given. Pure utter bs will be going back to the professionals since CLEARLY your not it!!!!
Not free free free free free 3/5
Throughout the process they add on fees
They should just ask you from the start do you want free or not free
Bait and switch pricing 1/5
Don’t be fooled by the advertising you’ll pay a lot for this service
App is not free!!!!! 1/5
By Edward SF
TurboTax is not free at all they trick you until the end where they stack up charges for filling with them.
Fee for processing the fees from my refund 1/5
I’ve used apps for years to prepare my taxes and I usually have those fees taken from refund. However, if I had seen that Turbo
Tax was going to charge me $40 just for taking my preparation fees from my refund I would have gone elsewhere. Charging $40 each for preparing my federal and state taxes was bad enough but to turnaround charge an additional $40 just to take their fees from my refund is ridiculous! Is t $80 enough?!?!
I will not be using this one ever again!
Not free 1/5
Not free. Go through the whole thing, and just like last year at the end, when all I want to do is file, it says I need to pay $40 and upgrade
Switched To H&R Block, it’s actually FREE! 👏🏻 1/5
The fact that TurboTax has to put so much fine print in order to scheme you out of more money is nauseating. Either just let people choose to cancel the Deluxe/Pro/etc. instead of making them delete and restart completely... just so they don’t have to pay the ridiculous fees, that suddenly double at checkout.
I have the most basic taxes imaginable, just wanted to include my student loan taxes. In order to do this I needed to pay a $40 fee to upgrade to Deluxe. Ok, done. Now, after finishing all my filing.. I’m told it’s not only $40, but an extra $40 for state filing as well, you know.. the thing that was free an hour ago. So in order to get the less than $100 refund from my student loan taxes, I would have to pay $80 of it back to TurboTax. Absolute joke.
After switching to H&R Block (since I would have to completely redo my taxes with TT anyways), I got the exact same refund I would’ve gotten from TT, minus $80... literally scamming people and making it look like they’re giving you more money. Used to be a helpful site, now it’s garbage. USE H&R BLOCK, ITS ACTUALLY FREE 🤙🏻