Unable to cancel reservation via app 1/5
By Andrew Mos
Unable to cancel reservation via app, keep saying “Turo message is required” even though I already typed message for Turo
First Timer 5/5
By Lady Driver 1973
It was an all great experience! Better than all traditional rental places!
Great Rental Option 5/5
Turo was easy and we were skeptical but got so lucky all went well and easy process.
Can’t wait to book other trips using Turo
By Black Rock Citizen
Depends on who you are getting your car from, a lot of variation in how check out / check in works. But overall way better than renting a car
Increíblemente grandioso 5/5
Greatest peer sharing app 5/5
Great way to find rentals at a reasonable price and an amazing way of making an additional income stream
Great app 5/5
Better than other rentals cars
0/10 STRANDED WITH 5 KIDS FOR 9 HOURS!!! 1/5
My family & i (5 kids ages 1-15) caught a flat 2 hours into a 4 hour trip! There was no spare of course and roadside wasn’t dispatched for 2 hours after my initial call. The host tried to be helpful but Turo gave me a hard time. It took 4 hours for a tow to come, they refused to escalate & have a replacement vehicle until the car was back in possession of the owner, who was 3 hours away! Once the tow driver reported delivering the vehicle I was told no vehicles were available in the area. I was offered a $25 Uber voucher for a $250 ride either back home or to my original destination! They advised i cover a 3rd party rental or the remainder of the ride share service and they MIGHT reimburse me after an investigation is conducted! I was hung up on numerous times after asking for detailed information & etas! I asked if they’d assist in providing a hotel in the area & was told they couldn’t do this! This was a nightmare, I lost $500 for my resort! I would have never gone through this with a traditional rental service & honestly saving $150-$200 isn’t worth the hassle! I WOULD NEVER USE OR RECOMMEND THIS SERVICE AGAIN!!!!
Great Exlerience 5/5
Easy, efficient and affordable!
Privacy concern 1/5
By Moonpie Q
I will skip the part where I clicked on a $48/day listing and end up with $86/day everything included.
Booked my first trip with Turo today and the host ask me to share my drivers license and a photo of me holding my drivers license via test message(to the host, not to Turo). A quick search shows this is common procedure as host need to verify my identity before remote had off. This is a huge privacy for me. I’d be ok with sharing my info with Turo but sharing my DL that contains my name, DOB and Address to a total stranger? No sir.
Turo this is your responsibility to verify the driver, get your x together.
First time user 5/5
I loved the fact that we were able to cancel the first vehicle the use the money we paid towards the one we actually got
We use Turo again and will recommend to our family and friends
By JC Prado80
An excellent partner highly recommended.
NO GIMMICK’S 5/5
By JOSEPH BETTENCOURT
I CAN CONTEST TURO IS A LEGIT SITE. RENTED TWICE NOW WITH TURO, ONCE IN HAWAII & ONCE IN VEGAS. BOTH TIMES WERE HASSLE FREE & VEHICLES WERE AS DESCRIBED. THANK YOU TURO ⭐️⭐️⭐️⭐️⭐️
Next level 5/5
Stepping into the next thing w TURO app. Really a breeze to find cars and connect. First time using and based on this experience TURO will 100% be the first place I look next time I need a car.
Great host! 5/5
Jeffrey was great! He was so accommodating when we had to modify our trip a couple times while we were trying to find a car to purchase. He responded so quickly to all of my messages which was amazing! The car was great for our family of 5 made our first week living on island more enjoyable.
Illegal fees 1/5
So many additional taxes
First timers 5/5
By 1023 stevo
We are new to the Turo community and at first we were skeptical about renting or car to complete strangers. However after doing more research and becoming more knowledgeable about how Turo vets all renters driving backgrounds, and authenticity; gave us peace and mind about who will be responsible for our car.
Being informed about their different coverage options to best fit our needs also a huge plus. The app is very easy to navigate through and with step-by-step instructions, makes it easy check in and out of each trip. We’ve only had two trips booked with our car and at the rate we’re going, i know it’ll definitely be worth the while.
Why not make money off your car if you don’t need it at the moment. Before apps like lyft, Uber and now TURO came out; the number one depreciating asset was a car. But now its an investment with being able to create income to pay for your car and make profits compared to constantly putting money into it.
This rating is 100% real and honest, im not being paid or influenced by incentives; apps like this are created to help create a business and earn income from nothing into something and because of that, I want to make sure this review helps other people like me who want/need the extra income to support their family.
Better than a rental 5/5
Turo was a lifesaver!! Cheaper than a major car rental company. You pick your car and price if there’s multiple of the same vehicle. For now on, TURO EVERYWHERE I GO 😁
Great Way To Rent! 5/5
Turo is so much better than your normal car rental company! Very convenient and multiple options to make your car selection personalized. I would definitely recommend this to anyone looking to rent.
Love it 5/5
They make it easy on you, good and efficient. I only wish most insurance companies would accept them.
Much better than car rental 5/5
Easier, cheaper, way more convenient!
Turo is so easy 5/5
Using Turo is the only way to rent a car. You get what you want and for the most part curb to curb service.
By kelin sori
TERRIBLE RENTAL APP EVER OVER PRISED CARS WAYYYYYY TOO MANY FEES AND ID rather. Go to enterprise
Great service, excellent and easy to use app! 5/5
Loved every bit of the Turo experience. Everything went smooth and our first host, Nasir, was very hospitable and easy to coordinate with and communication was great! I couldn’t have asked for a better time and experience.
Wonderful App! 5/5
Super easy to use!
Love the app 5/5
By The Hoffys
Super easy to use. I’ve used it regularly with lots of success.
Never use this app 1/5
By Hamid 147
I can’t give below one star. It’s the first time I see the web service that has limited time for leave a review(10 days). Then the hosts make trouble after that timeframe.
It should be open to avoid the customers to rent a car from a wrong person.
Great App! 5/5
Very easy to use and intuitive. Was skeptical in the beginning about using Turo but it was an easy and affordable solution to getting a car.
Love this car app 5/5
Absolutely the best car app ever promise and had amazing rates
Superior Value. 5/5
TURO: Simple, Convenient, providing superior value to conventional car rental companies.
Excellent car 5/5
By Big VikingKing
It's a professional company that has good cars, I liked the experience
Positive experiences. Better than typical car rental 5/5
Positive experiences. Better than typical car rental
By Brayan art
Best app for renting cars
Best way to get around! 5/5
New but Releived 5/5
By Loving Turo from 1st day!
I was so new to Turo and my first trip was with a TESLA! I was terrified but it was such smooth communication. It was easy to join. I was able to rent immediately after joining and I had a great experience. Glad I pushed pass my fear of driving the new EV’s and I know Turo helped me expand my vehicle horizons. Not to mention the pick up was 3 mins from my house 😁😁
Easy and affordable! 5/5
Great Experience with Turo, especially local vehicles available!
Great experience 5/5
I rent a classic car on Turo and have loved getting to meet the diversity of other people that share a passion for older vehicles. The customers have been polite, courteous and a pleasure to get to know.
Turo is a great car rental application 5/5
By lavish mvrio
Turo is a great and reliable application to use when you need to find a quick rental. They have a lot of great prices that are convenient for your needs. They also have a large variety of cars you can choose from from all sorts of different areas.
Loved the experience 5/5
By JS OMA
I used Turo because there wear no rental cars available on a visit to Austin. The experience was so great I will use Turo going forward. No more waiting in line or riding the rental car bus.
Helpful, convenient, great customer service! 5/5
By Car convenience
Not only does this give me the control to select the exact car I’d like to rent, but it also allows me to adjust my rental agreement easily. Hosts are accommodating and great at communicating. Honestly can’t say enough good things about my experiences with the app and the services.
ThanQ Turo 5/5
I’ve had the chance to host on Turo 3 times now & I think this is a great tool for everyone to use! ThanQ
I’ve app 5/5
Good backup 4/5
A little pricey but have had good results so far.
Great Servicce 5/5
I received great service. Darrien was professional, polite and patient. On pick up the airlines didn’t deliver my luggage. He came inside the luggage office and waiting while I dealt with filling of reports etc. I will certainly book with him again!!
First time user 5/5
By NBO TRUCK
I was very nerve to use Turo due to all of the scams that are going around. I looked for over a week before actually booking with Turo. I honestly prayed and God lead me to a specific person to rent from and instantly I booked with her and my expectations were exceeded. Thank you Turo for providing this service. One thing that I will say that I am a business owner who has corporate accounts with some of the major rental car companies and your fees are extremely high. With that said after this wonderful experience I would love to continue to use this service but I do recommend that you offer business accounts and lower the fees to use the service. I spent $1700.00 to rent a car for 10 days, was forced to take your insurance and I have full coverage personal insurance through liberty mutual with an umbrella policy that allows me to drive anything and I have commercial insurance. This should be optional and have the driver upload policy.
Great experience 5/5
Love this app. So easy to navigate and use. Great selection. Have had terrific experience thus far. Highly recommend!!!
First time TURO user! 5/5
Our host Kendall in AZ was so kind, helpful and accommodating. Messaging in the app and communication is a breeze. Everything worked in efficient fashion. We will use again!
Thanks Turo 5/5
Really Legit I had a great host and awesome car thanks Turo