Waste of time 1/5
By real american believer
They let you create an account and deposit money. Then you try and place a bet they tell you your state doesn’t allow betting on their platform. Then have to sit around and wait for a check to be sent to you through the mail. You’d think they’d let you know that up front.
Caution: They will steal your money 1/5
I haven’t used this app in a while. Today I wanted to place a few bets, I recalled having about $60 in my account. When I logged in my balance was less than $10. Thinking I was hacked, I did some research. They charge you an inactivity fee of $2 per month. Don’t trust this company with your money. Imagine punishing someone for trusting your company with their funds. Gotta be some dirtbags running this racket.
First rate 5/5
Generous money back specials ran through all triple crown race day...made it much more enjoyable for the horse racing hobbyist
Lost a bunch of money on a race only to find out the winner was cheating. I’ll never use this app or bet on horses ever again.
Crashes all the time! 1/5
App crashes constantly. Blue screen after blue screen. Very frustrating.
Fix the problem! Unacceptable!! 1/5
Blue screen! Blue screen! Blue screen! Blue screen! Make it stop please
Absolute FAIL!!! 1/5
This new version of the app, although it has good news features, is so buggy that every other time I try to switch screens in the app, the whole screen goes blur green and NOTHING will work but deleting it and reinstalling it (only to have it fail again in short order!)
By mr carman
I cannot stream from my iPad to my Sony tv. Other apps and videos work via Airplay except TVG. I would like to show races on my tv for everyone to see. Please help.
A lot better apps 1/5
I’ve used TVG on and off for a few years now and it has not changed much. Once you start doing multiple bets it will crash. Double bets that I never did, and delays when it comes to betting on a track that you know cheat.
Decent app but needs chromecast and AirPlay 3/5
This app is solid and has everything you need for handicapping. It’s easy to use and has decent promos. What’s bothering me is that in this day of cord-cutting that they don’t have chromecast or AirPlay for the app even though we are choosing to play here.
Good App, but could improve in some areas 4/5
Overall, it’s a good app.
One thing I don’t care for is the new format of “My Bets”. The old version was very simple and easy to read. The new version is hard to read…it just has too much going on, too many graphics and is cluttered. I like the idea of trying to improve it. But the old format was very simple and easy to read. The new format is hard to read and is frustrating.
Please fix the app!!! 2/5
I have been using this app for years and love it EXCEPT the times when I try and open it to check my bets during the day and get the BLANK BLUE SCREEN!!!!!
Then I either have to reboot my phone or delete and reinstall the app- ugh.
Thought it was a phone issue but I just upgraded to the latest iPhone and the problem is still here.
Garbage App 1/5
By Extra Spiffy
Wouldn’t take my bet after taking my deposit. Customer service was useless. I set up two account to trade options without any problems, but trying to bet horses is harder to do I guess. I went with their competitor.
Lacking basic features 2/5
How does this app not have a basic bet to win calculator for bet tickets. Embarrassing execution for a top name brand like TVG and FanDuel
Don’t Bother 1/5
I downloaded this app to that on the Kentucky derby when I entered in all of my information it said I needed to submit an ID and it would take 24 to 48 hours to process if I would’ve known this I would’ve download the app sooner because today the day of me downloading the app is when I have to place my bets. Tried contacting their “customer service“ sat on a chat for hours waiting for someone to join no one ever did so I just said screw it.
Horrible customer service 1/5
No one should ever have to wait over 15 minutes to get some kind of human support. Especially when it’s their own system error recognizing a deposit.
DO NOT USE!!!! 1/5
I signed up for app and deposited $100. App kicked me out and won’t let me back in and now I’ve been waiting on messenger for one hour to only get a virtual assistant then an apology for a delay then kicked off then sent back to virtual. WORST customer service I’ve ever experienced give me my hundred dollars back
TVG Betting 1/5
By j schultz4
I downloaded the app made a couple bets lost placed a bet and believe I won the bet but the app is not loading so I can check
Blue Screen 1/5
Every time I leave and come back I get a blank blue screen. Then have to delete and install the app again. Can someone please make an app that isn’t complete crap?
Improvements noted 5/5
By Next time for sure
I’ve been using this app for several years. Really like the sortable Account Summary feature, which allows players to keep track of total wagers made, winnings, deposits etc, and customizable for a daily, weekly or monthly time-frame. Great addition!
One big problem 2/5
By Bill Cer
I live this app as everything you would need an a horse racing app is there. But there is not a single day that goes by they I open the app, it turns blue, and will not open up. Every single day I have to delete the app and download it again. Some days it is two or three times I have to do it. I have the Twin Spires app also, and have NEVER had to do it with that app. It does lead me do just use that app, but I like to see the picks of the TVG analysts.
Law suit! 1/5
By joe blllllo
I uploaded 50$ bet 40$ my race glitches and ends in 5 secs I lost 40$ contact support they don't respond I have lost without proof over 400$ that I think I actually won they just spook everything!!! Careful
Worst app 1/5
Never comes up.
Great product. One persistent glitch 5/5
On the iPad version, you cannot select the last leg of a Pick 3, 4, or 5. Been waiting for a fix the last few updates to no avail. We need to switch to iPhone whenever I do a Pick 3 etc.
Blue screens and not even Windows 2/5
I have to delete and download this app at least once a week , you try to load app and all you get is a frame and blue screen . When you get this no matter how long you wait it does not load and you cannot close and reload it stays on blue on screen not loading all the way . So I am constantly deleting, redownload and logging back in . If I want to make a quick bet or want to , I better plan it since it is also a gamble that the app is going to load
Update please fix this thing
Watch out. 1/5
On international races. The ODDS suddenly drastically change and turns out the horse you thought was the favorite is a long shot. They hide the favor until the gate is open and the horses are off. Beware.
At the beginning everything was fine then it started happening the Kentucky Derby i hit an exacta same bet one I put in the week before and one on the day of the race I got paid for one then all of sudden there app started going coco they paid me for race that didn’t even win which I believe was my 2 exacta it was very confusing I bet a race it would be completely different on what bet got in touch with support what the told we are working on the problem for the next couple of mouths everything was fine then this will past weekend 10/31 to 11/2 that Saturday between 5 & 7pm out the clear blue TVG starts updating there app no warning nothing saying it be long with the updating TVG completed now I have location problem so started using my tablet which runs slower Monday still can get on the app meanwhile taking TVG advice on trying to fix the issue still nothing cause of location I go to put a bet in Monday on the tablet couldn’t get it in the way tvg have full sight set up completely different than mobile device i had enough time kept trying tapping on the 2horses
Couldn’t get the race in and I would of won and finely TVG calls me theyApologizedThey said that is TVG we apologize for the inconvenience and they started to tell me to do this do that do this with the appThey can’t figure out why I am having a location problemThe sad thing about it how do you spend a lot of money on this and it has nothing to do with winning and losing this is the last time I’m using your this is the last time I’m doing business with you and forgot to mention app would freeze I would have to reboot ape at lest once a day or more work so good bye TVG
Why why why 1/5
You guys will not except me, can’t figure out why please help help help help
Not always working!! 3/5
In the last few weeks, my app has been locking up on a blue screen.
I keep uninstalling/ reinstalling to get it working again.
What is up?
Deceptive and Illegal 1/5
This app deliberately makes it near impossible to withdraw money once it is won/deposited.
On top of that, I have been hit with duplicate bet charges that I did not place myself.
I would give this app 0 stars if possible.
Technical support is abysmal.
Shame on TVG
Best of the bunch 5/5
By Dick Dietz
Far better than the alternatives. Although crashes need to improve, bets are completed quickly and withdrawals are timely (I’m looking at you, xpressbet). The best combination of information, picks and wagerpad available.
TVG CUSTOMER SERVICE IS HORRID 1/5
By The Shaffman
CUSTOMER SERVICE IS HORRID.
Just trying to fix a $10 refund for their "SPECIAL" was a never ending nightmare. I was on with a guy Dylan who kept giving me bogus explanations (never ending loopholes and "gotcha" tricks) of why my bet refund or credit was ineligible. After he told me I never even made the bet I had to email him the screenshot. At this point I've been PAINFULLY going through their prequalification customer service process in and he tells me he's going to take a break and put me on hold for another 15 minutes.
I'm not making this stuff up, I have the screenshots to prove it.
In my humble opinion you should RUN FROM THIS COMPANY IF YOU CAN. VALUE YOUR PIECE OF MIND. I DO NOT TRUST THEM AN INCH AND THEIR CUSTOMER SERVICE IS DOWNRIGHT INSULTING.
Horrible customer service...!!!! 1/5
Called for customer support to make sure I received their promotion and I received zero responses... I also emailed them twice each stating they would get back to me .... and they never did.
Don’t bother!!! Seriously!! Stay away from it!! 1/5
The app will start crashing before a race you’re looking to bet and will unsuccessfully place a bet or do anything for that matter. Trying to cancel or place bets is a waste of time and caused me to lose one of the biggest races of the year. Do not download this app!!
Results show but bets do not show correctly 1/5
Not sure what has changed in the last month or so, but after race results show, but the bets do not show correctly. It displays other races.
They also at times stop showing your bets. I am thinking they do this to make more money, you can’t be sure you bet it or not and do it again. This happens often and right now during the derby it’s BAD!
Can’t Deposit 1/5
All sorts of errors trying to deposit. Not going to trust an app where they have this many issues.
Do not use this app 1/5
By Eric J. G
Took my money instantly but stated that I never made a bet. Called my bank and they stated that the PABets app did accept the money. I’ve contacted the support line but they are all “currently working from home” No phone numbers work and they won’t reply to my messages. Do not use this app!!!
This app is a joke 5/5
Constantly have to delete and reload this thing. Very unstable.
Bad service 1/5
This possibly the worst app I’ve ever used , one it doesn’t know what state I’m in and I cannot seem to remove it.
Scam ! 1/5
By Moon Machin
Every time i used this app and i win a race you return my money or you take it so the fact that i win and you don’t give me the race money is a total Fraud.
App Freezes all the time 3/5
I have been using TVG app for few years and I like a lot of features this app provides but few changes I would like to see are as follows. The most frustrating part is the app freezes on me all the time. I have to switch off my phone and switch back on which is frustrating. If I want to know how much money I have uploaded to gamble there is no easy way on the app to tell me how much I deposited. Does not tell me how much I withdraw easily.
Slow customer support. Lots of hidden fees 1/5
They expect you to jump through hoops to use this app and charge you for it. There are other sites.
Use Another App! 1/5
Be aware that this app closes bets before all of the horses are loaded into the gate, which is not fair play. There are plenty of other apps and sites to use. Try those before you use TVG.
False advertising 1/5
Horrible app and customer service. Do not download and save your money. They have all kinds of promotions but fail to disclose rules. I deposited 3 times under the impression I would my deposit fee refunded. They charged 5$ and my bank charged me 15$ per transaction. They didn’t even refund me the 5$ lol total scam.
Keeps glitching 3/5
I loved it before but now it won’t show my bets and it keeps kicking me out. Please fix!
Problem with location services. 1/5
I was in Virginia for the weekend, but I live in NC. Because I was in Virginia, it would not even let me sign up and register, so I could not bet. I am disappointed. Would not recommend using this app to bet.
Horrible New Version 2/5
How could they release an update that has no odds , is way to busy, hard to read,even on large cell phone Half of main page with handicapping numbers with no explanation Everything jumbled one line on top of another Time to try another app I've been an everyday Customer Loved the former app. Bye
Timing out 1/5
For two weeks this app worked flawlessly... Now for the past two weeks, it will not connect. I tried to call customer service, but hey took my information and would have someone contact me for more info... nothing.
Dont work 1/5
By Blasphemy Tatter tots
Can’t connect to a server it says.. will try again on Wifi and see if that changes anything if so I will fix my rating.