Pick it up fellas 1/5
By Big D 8 19
The new look is horrible. Slow. Buggy. Been loyal for many years but I have to say bye bye.
6 stars for new version 5/5
The completely revised version is awesome. I’ve been using the app for a few years and this new version is incredible. It’s so different it did take a little getting used to after using the old version, but it’s so much better once you get used to it. The navigation improvements are huge as well as the display changes. It’s also much faster in response time. I’m a long time developer of business apps and appreciate a vastly improved user experience (UX). Well done, architects and developers. Give that team a huge bonus.
Update ruined the app 1/5
Update is terrible. Interface is harder to navigate, track/speed bias info. is gone, and the speed and pace pages are harder to read. I used to use this all the time, but with the update it’s of little use to me.
Yikes. The new speed/class/pace tabs are terrible compared to the old speed tab. I always thought that's what set you guys apart from the other racing apps but now it's just like them. It actually keeps getting worse. What happened to the horse info? Past races, jockey, trainer, sire, etc?
I still can't get over how much I hate this update. I've never seen something so great go to complete crap so fast. Its taken the joy away of betting and watching races when not at the track. Please put it back the way it was. Why try to fix something that wasn't broken!??
Update is terrible 1/5
Absolutely terrible app now. Video is atrocious freezes constantly. jockey and trainer stats combo stats are now non existent except for a few meaningless ones they removed anything useful. Definitely would not recommend new app
Bad update 1/5
Why change, the app is a loss for me now. Even watching races is glitchy. Very clunky feeling and difficult to see workouts, past race videos, speed rating are a mess. Please reverse update!
Terrible Update 1/5
The new redesign is absolutely horrendous. I’ve been a user for over four years and have logged in at least three times a week even if just to watch horse racing with no money invested. However, I’ve also spent and won thousands over that time period as well. The old experience was user friendly, intuitive, fun and NEVER had any issues.
This new design is obviously the brainchild of some over zealous “experience designer” who prioritizes flash over function. As someone who works in digital development, I can wholeheartedly say this one of the crappiest updates I’ve ever seen to a previously seamless experience.
My usage has dropped off the map and I find it visually revolting enough that I can’t even bring myself to work through the neon barf that is this new experience.
Shame on you TwinSpires for innovating yourself out of a working and highly enjoyable solution.
Change it back and fire whatever idiot convinced you this would improve your engagement and revenue generation.
Love the new app!! 5/5
Application stands head and shoulders above competition. Sleek design and very user friendly.
Bring back the old app! 1/5
By Horse Racing 101
Have been using this app forever as my one and only go to.... The new update now has me downloading a replacement. We have went from a Justify app to a two legged dog hooked to a harness going for the triple crown kinda app.
New app 5/5
This app is absolutely horrible and not user-friendly at all!!… The former TwinSpires app was great… Whoever made this new one obviously has never bet a horse race in their life!
I LOVE the update!! 5/5
Thank you for finally updating this app!
The last version wasn’t too bad, but it really stunk that you didn’t have face recognition for the longest time. (I don’t have the home button in my iPhone anymore) it was always frustrating when I wanted to make a quick bet, but couldn’t because I had to put my password in manually and I would miss the opportunity to bet because the race was closed.
I also love how much easier it is to make a bet now.
New Update is Horrible 1/5
I loved this app, everything was easy to use and not complicated. However the new update today is awful. They took out the % the favorite wins tab under angles, you can look at angles from previous races that finished that day, you can’t see what a horses speed rating is they give a bunch of numbers instead of an E E/P etc. clicking on a horse to get info is a mess. What were you thinking??
Crashed !!!! 2/5
Crashed on me a little over a week ago and I had to go to tvg.
I prefer the desktop layout better
Bets disappeared 1/5
Twice I have placed bets and twice my bets have disappeared. Contacted the support and they denied I ever placed the bet the first time. Second time I took a snapshot waiting for their reply. The first time had my bet not disappeared I would have won over $200 on a $3 bet
Awful ! 2/5
Your internet site is junk ! I have complained before but every thing I sent was to big of a file for your internet staff.
The Go To Horse Racing and Betting App 5/5
There is no better feeling than seeing your winning bet hit the board. This app is great because it lets that happen anywhere any time there is a live race. It allows you to watch almost any race in the country and multiple International races. Deposits and withdrawals are very simple. I have never had an issue with either the whole time I have been using the app (2+ years). Research for any part of any race is effortless. With just a few taps you can see and compare anything you could see on a daily racing form, but it’s in an easier to read format here. You also have the ability to watch replays of a horse’s previous races. And so many other great features. Very convenient and simple to use. Even when at the track or OTB facility I still use this app. Using this app I have been able to cut time in half while handicapping races. Highly recommend. 5/5 stars!
Beta testing 5/5
I love this app. It is easy and user friendly. Just made a bet from my account lost my 5.00 but quick and fun to use. I like it 😎
Last start 4/5
Could use last start comment
Bluegrass State of Mind 5/5
Great app !
Much easier than standing in line and awesome for off track wagering.
By Morgan cool boy
Easy to use, even for a beginner.
By get loud
I like the notifications and convenience of the app. Functionality is fairly easy to maneuver. HOWEVER, it is VERY UPSETTING when the app repeatedly said my new password didn’t match so I couldn’t place a bet. THANKS APPRECIATE that😍 AMAZING all the nicknames I choose are taken too. 😘
Good App good fun; 5/5
I love this App, 2 years ago I was watching the Ky Derby post position draw and my Sister called, I told her what I was doing and said
“ if I could place a bet, I liked a horse in the derby and I would bet on her” and she said you know you can bet on the derby on your phone and she said go to Twin Spires.com and I said it’s probably a lot to put on my phone, she said well it works on my phone so I tried it and I was amazed at how easy it was! I am still amazed with it!
This app lets me go into it a few days, a few hours even a few minutes before the race is going to start and place a bet. I am a small bettor, usually not more than 5 or 6 dollars on any horse, but sometimes on a special day like the Ky Derby or the Preakness or the Belmont I bet a little more, I just bet the Belmont this past Saturday and I won a little, but what I noticed was that Twin Spires pays instantly and it does everything instantly I can go in to this site and see what horse the experts think will win, look at the previous races for each horse and try to make an educated guess!
Like I said earlier I LOVE this app, I am handicapped and can’t go to the track so this gives me the chance to feel normal for a little while! This App has never crashed nor given me a reason to call! Good work Developers!
Fun site and easy to use.
Navigation issues 3/5
This version requires too much navigation and doesn’t have all of the features of the previous version such as will pays for exotic bets
Horrible “upgrade”. 1/5
Terrible design of Twin Spires web app & website. Old site hadn’t been updated in 20 years and is still better than new one. Talk to a few bettors before making changes like this.
TwinSpires is the best app in the world I have been a member for over ten years and they were alway there for me. Horse racing is history and a passion and I thank them for allowing me enjoy my passsion!
By like to watch whole race
Poor.to e army to tell but hopeful video works for whole race
Was excited with app 1/5
The process was really easy to sign up and deposit money through PayPal. However they charge you a five dollar service fee! A one or two dollar service fee would’ve been expected. And when you win they charge you $1 to move money back into your PayPal account.
I made my money back on Preakness but I’ll try another app who doesn’t gouge you! So stupid chances are you’ll lose your money anyway so they are making a fistful of money.
No more programs! 5/5
Love this app. No more programs or standing in line to bet. Can bet anywhere; anytime
Added fees to avoid 1/5
By The Silverfox
Did NOT use this app! You will find fees that you are not told about. When I signed up and charged my credit card for my account I was told of a five dollar fee to use a credit card. What was the not Mentioned at all was this app bills the credit card as a cash advance. You are then charged a cash advance fee in addition to the fee to charge your credit card. Granted the cash advance fee is from the bank. But I would never have used this app to bet on the Kentucky Derby knowing that I was paying two fees to sign up. After I get back the money still on the posit with a app I won’t be using it ever again.
Hidden fees 1/5
Beware of the fees they do NOT tell you about up front. They make it easy to sign up and add money so you don’t pay any attention to them. What a racket.
Love this app 5/5
By Sue head
Promo Scam (Bait and Switch) 1/5
I signed up excited to use this service as they were offering the BARSTOOL100 promo for Derby weekend. When I went in to create an account using the above code they said they needed additional info. I provided everything and my account got created. However, when I logged in the promo code wasn’t applying. Called CS and they said I needed to add $100 first. I followed her instructions and she came back and said I didn’t use the promo code originally (which I did) and that there was no way to get that offer. When asked to speak to a Supervisor for a refund they said someone would reach out to me within 1-2 hours. This is after I already spent 1 hour on the phone. Still no one has contacted me and will never recommend this service. Bait and switch!
Deceitful Trash 1/5
These idiots run an ad on TV 30 minutes before the Kentucky Derby starts saying you can bet on the Derby with them and it’s not until after they take your money that they tell you you have to be verified before you bet (would not happen in time to wager on the Derby). Totally dishonest and then they refused to refund my money. I had to go to my bank, file a report, surrender my card and order a new one in order to get my money back. What type of company “can’t” refund your money??? Deposit at your own risk...
Love this App for easy betting! Thanks TwinSpires
The old TwinSpires 5/5
This twinspires app is so much easier than the new one I really enjoy this app I really like the angles of this one and it’s much easier to review ur bets also the deposit is much easier
Kentucky Derby 1/5
Well, that just set you guys back 5 years 😬
I find app hard to figure out
Love TwinSpires app 5/5
This app is awesome
It’s got everything you need to handicap and bet on your phone
And I love watching the race too !!
Worst app 1/5
Always malfunctions when it’s close to an important race. Can’t login, loses bets, but still takes my money!!
Been using this app for years 5/5
Very easy to use. I bet one race a year. Love it!!!
Stay at the Track 4/5
I love the app and maybe I don’t know exactly how to use it, but have to constantly go back to Churchill to bet. I wish when you log in and are focused on a track, you’d stay at that track until you chose to go to another one.
Love this site!!! 5/5
I love this site. It is very user friendly. I would love to see a stakes race named after Jon Asher!!! Thanks.
Love it 5/5
By Big Bad 31
Love betting from your phone dont have to wait for long lines in the track from people that don’t know what they are doing
Too hard to deposit money.
No glitches 4/5
Not the best user interface. Very nice on race day to not have any glitches. This is very important and it works well with multiple users.
By wining with spirit
Easy to use App never have had any issues
Maybe it helps to know how to bet 3/5
Not an intuitive app for a novice looking to bet on The Derby. So perhaps I should have held off on writing a review, but they wanted me to submit one so badly.