U-Haul

U-Haul

  • Category: Travel
  • Release Date:
  • Current Version: 2.5.6
  • Adult Rating: 4+
  • Developer: U-Haul International, Inc.
  • Compatibility: Android
  • Links: Google Play Store
4.51651
4.51651
215,443 Ratings
$ 0

U-Haul App

Get Moving Made Easier® with the official U-Haul® Moving & Storage app. Rent and Return a truck or trailer right from your phone. Manage every aspect of your move from the reservation to the return. Track all of your orders, manage your account, rent self-storage and move right in. Hire Moving Helpers®, order boxes and moving supplies for delivery or pickup in-store, and so much more.

U-Haul app screenshots

U-Haul app reviews

  • Broken 1/5

    By AB#0005
    Broken instantly and won’t work after that
  • Buggy 1/5

    By GliterGirlPixie
    App is buggy, and it's one of the worst companies I've had to deal with.
  • Horrible 1/5

    By valeriya malaeva
    Everything could have been x5 easier and simpler. And I had to log in 6 times so I would finally won’t be getting any errors
  • Don’t use app 1/5

    By Greg8622
    Even their tech support says to use uhaul.com instead
  • Beyond shady 1/5

    By BearLunch
    If you want to rent broken equipment, a truck that has a check engine light on and gets stuck with its gears, have them shut down their computers at 5 PM even though you’re in the store trying to return an item and being told I’m sorry we’re closed, BYE!If you need to call them you’re going to be on hold for a minimum of 20 to 30 minutes at anytime of day or night… Their system is designed to screw over the customer as badly as possible you can also send complaints to the department of transportation the federal trade commission like I have.
  • Don’t use truck share 24/7 2/5

    By Bobandej
    I really like the idea of being able to pick up and drop off a rental truck after or before store hours. However, trying to use the truck share 24/7 feature was a disaster. Despite being up-to-date, the app kept crashing, leaving me in a dark parking lot messing around with my phone for an hour and a half before I could get access to the truck. It took three phone calls to the UHAUL representative to finally start my rental.
  • awful 1/5

    By allan medrano
    the app is a mess it never works
  • Account creation 1/5

    By malfuck
    Creating an account is simply a joke! Never get the verification code.
  • App works great except for express check-in 4/5

    By Gold fly
    The app works great for making reservations and editing any info. Only complaint is I reopened my reservation to do the express checkin as I did not have my wallet on me for my ID when I made the reservation. It consistently says “the page you are trying to access does not exist”.
  • Can’t see moving help info 2/5

    By cats4marla
    It keeps giving me the error, “there was an error processing your request,” so it’s not really useful for my entire reservation.
  • Hmm 2/5

    By Enter anothed name
    The app won’t let me log in nor it doesn’t let me create an account.
  • App literally didn’t work. At all. 1/5

    By TrustworthyIndividual
    Trying to pick up the Uhall truck I reserved. Trying to check in. The app just takes me to a blank white screen and my ONLY option is to “go back to the dashboard”. What a nightmare.
  • The quick reservation option on the app doesn’t work! 1/5

    By Yankees00303
    Developers make clunky apps that they are not responsible for actually making them work. Theory and practice are two different things. Don’t expect your rental to be waiting for you with this unreliable technology. Don’t cry later you’ve been warned.
  • 24/7 Truck Share 1/5

    By hi th if fddghjj
    I advise you to use standard pickup. I just stood around for an hour in an unlit parking lot at 12am trying to to pick my truck reservation. The chat support was terrible and the app is a confusing, clunky waste of time.
  • Don’t use to check out a truck 1/5

    By CppCoder
    Cool app but doesn’t work when picking up a truck. Screens don’t load at 7am when everyone is trying to do the same.
  • EXCELLENT CUSTOMER SERVICE 5/5

    By cjsmathers
    I ran into huge problem with my check in experience due and the U-Haul representatives were so kind and helpful with resolving the problem. The even upgraded my truck size without ask. Highly recommend using this company and their services if you’re looking to move while keeping cost low.
  • Can’t check in! 2/5

    By Brickilee
    I’m trying to check in on the app and it redirects me to a page that says: “The page you are trying to access does not exist.” So I guess I will be deleting this app because that is a pretty major feature that doesn’t work…..
  • Almost unusable 1/5

    By limechin
    Gets hung up on “refreshing your orders” not just the first time you open the app, but every single time you navigate back to the app’s dashboard which is essentially the main screen. It eventually loads your order(s), but is an abysmally long wait
  • Don’t bother.. 1/5

    By Ari543
    App won’t let me log in and says my email isn’t set up which it is. Don’t waste your time, just do it on the web browser. Much easier.
  • App is not good 1/5

    By Saikrishna P
    Whenever I launch the app, it gets stuck with message “restoring user session”
  • App doesn’t work 1/5

    By Grif0915
    Every time I try to rent anything the app says “no network connection”. I’ve tried everything from disconnect and reconnecting my wifi to restarting my phone.
  • Why would I want a push notification every time I’m near a UHaul 1/5

    By applemademeuseanickname
    This feature makes no sense and pushes me to uninstall the app every time I install it during a moment of weakness. Who in their right mind happens upon a U-Haul and just says “hey, right nows a great time to get a 10’ moving truck. Thanks UHaul app”
  • stupid app 1/5

    By What nickname do you expect?
    stupid app can't stay logged in
  • I will never use U-Haul or their awful app ever again 1/5

    By Alectryon
    Never in my life has an app caused me so much stress especially when moving is already extremely stressful. Uhaul made it so much worse with their lazy “service” which we are at the mercy of because they have cornered this market. When I got to the office, no one was there, despite the open signs during normal hours. So I was forced to start the process with this app. Uploading the pictures for this process was EXTREMELY SLOW! It ate through my first hour of my truck rental! When I was done, it took another hour of my time to finish the awful, tedious process. All of that time and money wasted because I needed a bigger car which also stunk of horse manure!! Uhaul made something already terrible that is moving, even worse. Do anything else but this! Don’t support these scummy capitalists who will continue to take advantage of you without recourse because they taken over the moving market!
  • Frustrating 1/5

    By txmitch
    I find it irritating that every time I go to use the app I’ve been signed it and have to sign in manually; Face ID doesn’t work. Then after signing in I went to rent a trailer and it asked me to sign in again to use a saved vehicle. That’s two sign ins in less than a minute. Annoying. Then when I get to select a trailer I get nothing but a network error even though my internet connection is fine. No amount of tapping reload fixes the problem so I have to exit the app and start all over again.
  • Never wrote a review before but this is necessary 1/5

    By Sharquisha
    Every time I try to do a remote check in I run into the same issues…. For one I’m sitting on my car waiting for a call back from A representative because of how buggy the app is. I’m trying to do a mobile check in and I keep receiving the same error message “ the page you are trying to access does not exists. perhaps you followed an old link? “ no, I did not follow an old link… I literally just placed the order. What should normally take 6 minutes takes me 25 because things do not function as they should.
  • This is worst app ever. 1/5

    By ChadPortHuronfan
    Every time I use your app it continually loses network connection. It is almost impossible to complete a transaction with this app. It does not matter if I have my phone connected to Wifi or if it is on the network, I am in perpetual state of restarting the process. I have never experienced anything like this with any other app. Absolute garbage.
  • Can’t log in wish I could give no stars 1/5

    By Kmcglott
    Cannot log in as the screen for that is not displayed in a way to type in your credentials. What’s interesting is I see this as a consistent for the last 2 - 3 weeks and this huge company has not corrected it. Can we really trust them?
  • Can’t log in 1/5

    By Kwhutch
    The app does not show the ID & PW windows. It appears to be covered by another frame. I see the logo and the top half of a line of text. Using an iPhone 7 w/ iOS 15 Can I get an earlier build? This one is useless
  • Doesn’t work - no sign in block 1/5

    By cjh12311
    Downloaded app and went to sign in to my account and there are no boxes to enter email and password…
  • Can not login in iPhone se 1/5

    By RichG1F
    Worst app ever
  • not any more 1/5

    By Pianomanharry
    The app and service used to be great. This last update has MAJOR problems. Can’t even see my reservation on the app now and most likely won’t be able to get my rental as advertised. FIX YOUR APP!!!
  • Can’t sign in 5/5

    By 4dsa
    I like using this app. However there’s a glitch on the sign in page from the dashboard. There’s no spot to put username and password that is accessible. Only create account or forgot password. Hope you update soon.
  • Just like the company itself… 1/5

    By J.Hake
    The app is exactly like the company - it LOOKS like it should work well, but as soon as you try to use it, you find how terrible it is. Downloaded the app, only to find there is a bug that makes the sign in screen unusable, so there is no way to connect to your account. I deleted the app, cancelled my reservation, and went to Budget.
  • The login does not work 1/5

    By DeeDee3195
    I have tried multiple times to login on the app but it does not work you cannot even type in the login. Can someone fix this?
  • Unable to log in 1/5

    By yashachan
    I can’t log in because the fields for username and password don’t show. The login button is barely visible.
  • Logs you out daily 1/5

    By Lambdas Forever
    This app lets you do quite a few things so it's useful, but it logs you out multiple times a day. Typing my password again and again gets old. Please figure this out.
  • Login dialog isn’t visible on iPhone 8 1/5

    By Mickey2700
    The application pages look normal with the exception of the login page. The username and password dialog are missing and the signin button mostly obscured by a graphic. I wanted to use mobile checkin to pick up my vehicle using the app but it’s impossible without being able to login.
  • The login doesn’t work 1/5

    By This is kind of ridiculous
    It says “please enter username and password” but those fields are nowhere to be found. Also the sign in button is only half visible. Back to the browser
  • Left me stranded 1/5

    By CerseiisQueen
    Tried for over 3 hours to talk with their customer service as their app didn't work. This is not a rental company; stick to Hertz or whatever you use. They left me stranded in the middle of Texas and burned all my battery from waiting on the line for an agent, including after selecting the call back option they just called back to put me on hold for over one hour each time. The call then just dropped after 1 hour and 10 minutes. This happened on June 15th 2022.
  • I can’t even log in to my account…. 1/5

    By Burger Depot
    Im using an iPhone and the portion the let’s you input your log in name and password is cut off…..
  • Doesn’t work 1/5

    By JohnnyStrife
    You create a profile, then it tells you to sign into your profile, but when you enter the password that you just used to create the profile, it says there is no password for this profile. I tried this once a few months ago and again today and the same thing happened. Guess they don’t want my business. Deleted.
  • Can’t even sign into app 1/5

    By Blake the bomb Bodiford
    Downloaded the app because I needed to rent a trailer and can’t even sign in
  • Beware location tracking 2/5

    By bismark24
    This app tracked my location even when I was not using the app, contrary to the settings I had made on my phone. I cannot not trust this app or U-Haul.
  • Buggy 2/5

    By Jroodystein
    I’ve had nothing but buggy challenges with the app, whether on wifi or data, including currently having a sign-in page that doesn’t load properly and has no place to actually enter sign-in info.
  • Can’t log in 1/5

    By All things app'n
    The app would be more useful if it would let me login. When I click the sign in link, it goes to a blank page. I assume that’s because my phone is a smaller device. They should test their app on all iPhones currently supported by Apple.
  • Do not use 1/5

    By emm1237
    This app screwed me two weekends in a row. Both times it told me I had completed my reservation. Then I go to get the truck and one place didn’t have it and one place couldn’t give me any keys because their manager was not at work. I would HIGHLY recommend finding a different company. U-Haul has really fell off.
  • Cart is not working 3/5

    By cankinav
    There is no way to see and pay shopping cart in the app. When you add something to the shopping cart is shows up completely gone.
  • The app doesn’t let you sign in 1/5

    By Zach Shumaker
    There’s a current glitch in the app where (at least in my iPhone SE) there are no fields to type in your username or password when trying to sign in. You simply can’t sign into your account. It’s impossible.