Бікіні моєї дитини в моєму забутому автомобілі
He's amazing. Very sweet and conversational. Got me home no problem.
The best 5/5
By Miearra Payne
She a wonderful person ,God bless her😊😊😊😊🙏🏽🙏🏽🙏🏽🙏🏽🙏🏽
By crazy closets
Absolutely best of experience.
Terminal Abuse of Riders in NYC 1/5
Having been an Uber rider for several years, the rate of fraudulent cancellations and driver abuse has only increased exponentially in NYC over the years, to the point where I am apprehensive to use the service. Despite having a 4.95 rating, approximately 2/3 of drivers in NYC cancel trips or falsely claim no-shows to claim additional driver compensation. Uber has no dedicated rider support, only a pathetic Q&A web page. The only Uber support account ignores the supermajority of simple rider email support requests, leaving our only recourse for complaints to NY AG consumer protection and our credit card providers. Truly the worst support I have ever received for a publicly traded company, which readily enables consumer abuse. Frankly unacceptable, every ride raises anxiety.
No longer an Uber virgin 5/5
Today I had my first Uber ride!
I had a great driver and couldn’t navigate how to give him a $5 tip. Not sure it was me.
No Customer Service 1/5
They have no customer service line. They charged my credit card $2084 for a 10.42 ride. No way to get a hold of them to get it resolved immediately. Overdrafted my charge card so I couldn’t make any other purchases on vacation. This company is the absolute worst. Unbelievable nightmare.
By little ludi
Great driver! Timely! Friendly! Safe!
Best App 👌 5/5
Best car service app ever ✌️👌
Used Uber and was charged for Uber eats 1/5
By leah kocian
So wonderful to hear that I happily used Uber but then was charged for Uber eats, TWICE. Also funny story, I don’t even have Uber eats downloaded on my phone. 😂 I received horrible customer service over EMAIL because it is so difficult to contact them over the phone and dispute charges. I used my mother’s card information to book an Uber while I was visiting her in New York. Since this Uber eats charge was mistakenly added to her card, she called to inquire about it, and Uber told her to “talk to your daughter about the dispute”. Since Uber has disabled me from using their services, I will happily take my services to Lyft and so will everyone in my family. Happy Lyfting!!
Not racially diverse enough 1/5
Every time I get into an uber, it’s some indian or arabic dude driving me around. Every once in a while I’ll get an asian or a white guy, but there aren’t enough. Its 2019 for christs sake, and diversity is our strength. Get it together already.
Review jimmy lily Kate 5/5
No customer service! Was charged 2 times for nothing! 1/5
Horrible! Driver never showed up but I got charged twice!
The app was horrible for me today. 1/5
Too many problems from LAX I don’t have time to list them all. I can’t even leave tip or rate my driver. It would be nice if someone called me to help and hear me out.
Perfect 109 5/5
By perfrct oh yaaa
Uber from where? 2/5
I was using my google app when all of a sudden, Uber appears. I had not ordered it, immediately cancelled, and now I’m charged $5 for something I had not even requested. I’ve always been pleased with Uber, but I may think twice the next time.
Where is customer support 1/5
I have always like using Uber. Always smooth transactions and great experience overall, until today. The fare for my ride was $9.93. I received a receipt from Uber with that same amount. However, my bank account shows $993.00 has been charged by Uber. There is no where in the app or on the website I could find a customer support contact number. The help questions are limited and leads to nowhere. Only had me going in circles selecting any possible question that slightly matches my problem. I tried replying to the receipt email and it was bounced back saying the email address cannot be replied to. Now I still have this large amount of money taken out from my bank and nobody to get help from Uber. This is really horrible. I’m hoping they will fix the error. It’s just unbelievable how there can be non existence of any customer support service.
On time, super sweet and got me there in great shape. Would’ve given 5 stars but car smelled like smoke.
Dwight love! 5/5
So friendly and knew the city so well!
1st time Uber 5/5
Wanda was terrific
She was very kind and helpful
Easy to identify vehicle
A good first experience
Cleaning fee 1/5
Whatever guidelines Uber uses to rate how much you charge someone is ridiculous. A little vomit "outside" the car creates a $90 cleaning fee?! Haha what a money making scam this app is .
I left my purse in your car!!! Can you call me at 828-421-1401
Unfairly Charged 1/5
I would be very careful if you have this driver. I was assessed a wait fee unfairly and without my knowledge.
Terrible app 1/5
By joe dirt 5
This app is trash they will charge you multiple times for rides you didn’t even take use lyft please Uber doesn’t care about its riders and I’ve had the worst possible encounters with this app!!!
Horrible customer service 1/5
I downloaded the app a few years ago and signed up for an account. Never used it until just recently and when I tried to login, I didn’t remember my password. Long story short, the account locked, tried to get customer service to unlock it while having to provide the same screenshots and info multiple times via email because there is no customer support line (only canned email responses, it seems, and the people working it don’t share information), and then they tell me my number doesn’t match what they have on file. I’ve only ever had 1 phone number and it’s the same one I gave them. This should have taken 5-10 minutes tops to fix on the phone, but instead it’s taken almost a week to get to this point and I missed being able to schedule an early morning ride to the airport, like I needed. I do not recommend this app, due to the horrible customer service. The app’s getting deleted and I will not use Uber’s service because of this experience.
Not subtle enough 3/5
Uber is an excellent service but the app isn’t sophisticated enough. Sometimes there is more subtlety to a rating than the descriptions allow for. You don’t want to disqualify a guy for working because, for instance, his car was over perfumed, but under this system there is no complaint to make other than “the car smelled”. Also, I find it frustrating that one can’t cancel trips without fear of being charged if the driver is further away than one has time to wait.
Big daddy’s 5/5
It’s nice to know Uber hires personable and kind drivers. I often grocery shop once a month which means I have 25 to 30 bags of groceries to load and unload by the time I arrive home. I have never had a driver not help place my groceries at my steps.
I’m thankful for any type of assistance I can get. So another words I sure hope the drivers kindness and generosity continues and all remains as is.x
Charge for today$52+ 1/5
We were overcharged because the driver took the wrong exit and kept going until the Woodlands and finally turned back to the
George Bush airport. The trip is normally
20 minutes and it took
almost an hour from our house. When we got to the airport I told him that I expected to be charged $35 which was originally quoted and he agreed.
Please correct this error and let me know.
Love it. 4/5
Only wish you could select your driver.
Short & sweet 5/5
Debbie was very pleasant and delivered me promptly to destination
Much improved app 5/5
Really like the improvements you’ve made to the app for Uber. Easier to use very clear and helpful on guiding you through the order process. Also really great for people who leave stuff in Uber is like me. Lot easier to retrieve quicker with the changes.
Car was grossly dirty
No way to schedule future ride!1 1/5
I just spent 2 hours trying to schedule a ride for tomorrow. The clock/car icon is not where advertised on scheduling help.
This app fails to do what it promises and there is NO phone or other support from Uber. It’s just a modern taxi service. Ugh!1
Dumped in berlin 1/5
Nobody called couldn't find Uber forget UBER IN BERLIN
Great except... 5/5
By Nay, thee
It would be nice if while driving, the driver couldn’t switch apps. That is all :)
Never use it if you want to be get good customer service 1/5
Though I booked Uber driver never picked me up and started ride with out me. Which forced me to cancel. But customer service says they can’t refund my amount as apparently driver not picking us up is our fault. I have never seen such a worse customer service. Will never use Uber again.
This Uber app save me from running late to work and getting 3 busses.
I was informed that the ride would cost $65, but it ended up costing almost $103, over a 50% increase. None of the extras were made known to me before the trip, and there were no tolls added to the trip from the Upper East Side of Manhattan to JFK over the Brooklyn Bridge.
The car was small, and the driver had trouble putting all our luggage into the trunk, so one suitcase has to be put in the right front seat, meaning that the three of us were crammed into the back seats, a very tight uncomfortable fit for me, with long legs.
Next time, I will take a taxi.
Very time consuming and difficult to use 1/5
By Why play at all?
Lots of codes and logging in and switching between messagingand the App. Our address was not in the Uber database, so had to enter that numerous times. Overall —Clunky.
Example of how all drivers should be. 5/5
By Bill Henwood
Outstanding individual and a real tribute to the UBER fleet.
Very kind and pleasant
A real gentleman 5/5
May well be the most pleasant Uber driver I have ever ridden with.
Molly (driver) 5/5
First time using Uber. Great experience. Driver arrived quickly and on time. Very helpful. Will definitely use Uber again. Thank you
Outstanding service! 5/5
By uui de booi
Alfredo was outstanding, flexible, and safe.
Horrible service 1/5
Terrible prices and service won’t even refund your money if driver decides he don’t want to pick you up
By resident of hampton
Driver did not have air conditioning on the hottest day of the year. Ride was very uncomfortable. My hair was blowing everywhere.