Sammy was great!
Review for Clayton 5/5
By sweetheart 8
Clayborn was great. He knew where was going & had friendly conversation.
1st Uber 5/5
Very easy, quick pick up & fast service.
I time using Uber 3/5
Had trouble canceling trip. Driver pick me . I hope Uber is not continuing to charge my account.
Car smell 3/5
The car was smelling of cigarettes so bad, some of us have kids and have health issues please add an option for smoking and nonsmoking vehicle. Thank you
Done with uber 1/5
They keep double charging for me and will not give me my money back i continue to email them and no one is replying back not to mention the drivers are rude
It maybe worth it. 1/5
I’m going to list the pros and cons as this app has cracked doors for me. So here they are;
You meet great people who will offer you other jobs if it have another career.
You sometimes get great tips and can make $30 in one hour.
You have fun trips sometimes when you have a nice destination like to San Francisco or Yosemite.
It’s fun sometimes.
You meet a lot of arsholes, drunks, people with no class, racists, people who will think they are better and superior than you, creeps, prostitutes, homeless, and pick up people in really shady parts of town.
Other careless drivers almost hit you on the road.
Bad roads take a toll on your car.
It is tiring some nights.
People eat in your car and spill stuff in it, want to throw up in it. Dent your car, scratch it.
Sometimes you make $3 a ride, $1 of those dollars has to be spent on gas so you net $2 total. You can make $30 a day or $150 a day.
Weekends are the best, it’s not even worth it driving in the day as small towns are flooded with Ubers.
Only do rides with a surge and avoid picking up people who are 8 minutes away. Stick with 5 minutes or less to avoid wasting gas. You’ve been warned.
This will save you months of headaches.
Only do this until you find a real job. It gets you through hard times.
By Luddite all night
I selected a destination and the Uber app auto-populated the final airport destination. Uber then charges me almost $10 dollars more indicating I entered an incorrect address. The address they populated. Additionally the driver gave no indication the entered destination varied from the actual destination, or that there would be a different fare. Zero transparency. Zero accountability. Uber listed the destination as the “Main building”, they said I should have entered “Terminal B”. There’s a difference? Are they truly a $10 difference in distance? Never again, deleted and done.
User Friendy 5/5
For new comers!
Never been able to request a ride. Poor Cust. Service 1/5
For the life of my Uber account I have never been able to request a ride. It seems there was an issue with my phone number being associated with 2 different emails. When I my first email didn’t work I tried signing up with a new account. So I deleted the account associated with me outlook email and waited 30 days. I again tried to request a ride and my account was disable for security reasons. I have 10+ email responses and messages from the help tab in the Uber app saying the same thing (sometimes exactly the same to the character) that my account was disabled for security reasons but should be fixed. I’ve been stranded at locations after closing hours without a ride because I was told my account was fixed but it wasn’t. Customer service has been as helpful as they can be with their copy and paste responses. They told me to try to change my payment method. Account disabled. I’ve tried logging out of the app and logging back in. Locked out of my account. And cannot even log back into the app to get the the help message i submitted so I have to submit a new request to get in contact with customer service. If I could call and talk to a real person to get some information on why this is happening maybe I could be a paying customer. I’ve tried sending nasty informational messages with my problem and I’ve tried sending monotoned informational messages. Nothing has allowed be to participate in this technology. I tried giving up on Uber and switching to Lyft but there are not many or no drivers in my town when I needed a ride. So this app get 1 star. 0 stars if I could because I’ve never been able to use it for its purpose. To request a ride.
Extremely patient and helpful 5/5
Phenomenal driver, wish she drove my area more often, was very pleasant to talk with. Thanks so much
Can get left behind 3/5
By Serice 7468588
Pretty great in many areas but can be left behind in others. No access or no cars or really rude drivers (Cobham UK). Business model was good in the beginning now as it get bigger they don’t seem to care.
I was a victim of vomit-fraud 1/5
By Ben Jones 22
Three days after an ordinary Sunday morning ride (around 11am) from San Francisco to Redwood City, California, I received an $80 cleaning fee out of the blue. I used the help section of the app to ask what happened and received two close in pictures of what seemed to be a water marked seat cushion, presumably of the car I was in. I did not cause that stain, I had no drinks or anything on me (not even a backpack) that could have caused it, so I asked for further proof of the event. I received a generic reply stating Uber’s policy and had the support message closed.
I’m avoiding using this service again as long as they provide such terrible and one sided customer service. A multi billion dollar company has no excuse for this.
Fast courteous service 5/5
By Safe passage home
Fast safe ride home. I will be looking for Robert’s services again.
Love the ease of this app 5/5
I have yet to have a bad experience using Uber. I feel even more safe with the addition of letting family members know about your trip.
Very nice and has a clean car
Hard to preschedule 3/5
The instructions on the web on how to schedule a ride do not fit the app. My app does not show either the icon or the “Schedule a Ride” option.
A business that scams the same people that run their business. FRAUD!! 1/5
By Deeq Barre
They take 30% for each ride you provide. Considering you are paying gas, tons of tear and wear miles on your car, your time, making repairs and many other risks that comes with it like. It’s not worth it guys. I drove and I know exactly what scam of business it is. Just do basic cost/benefits analysis. Biggest American scam in the history of this great country. No doubt in my mind
Uber steals money 1/5
I am consistently charged money for Uber’s that never show. Usually it’s only a small $6.00 cancellation fee, which I then have to go through the process of getting a CREDIT on my uber account for that $6.00, although THEY cancelled, not I. But last night I was charged $150.00 for a trip I never took! Of course this uber was a no show as well, as apparently that’s commonplace in my city... so I took another uber home which involved me having to order and wait for a new one all over again. Then see I was charged $150.00 for the no show! And there’s no phone number to call... They make you send an in app message which I still haven’t received a response to. Uber, please don’t hire thieves!!!
By Saenz Ernesto Endorsed
I am with uber and their hacked attempt to solve our traffic problems in our greater USA when Uber’s competitors fear me . SaenzErnestoEndorsed
Awful service 1/5
It’s always the same there’s never cars available and I even reserved a ride a day before for 6 AM the next day and it was 7:30 and nobody showed up. I had to change my entire schedule because of it and almost lost my flight.
Great service 5/5
On time. Great rate. Pleasant people. What more could you want?
First ride nightmare 1/5
We are at Disney resort and needed 2 Uber’s. ( our very first time to use Uber).
So the Uber for our first group got here on time but the second one was suppose to be 2 minutes behind. My wife called him and could not understand a word he spoke. After 10 minutes we canceled it and got another ride.
He showed up very quick.
I’m writing this as we ride right now. This driver seems very polite and so far the ride is going smoothly. We are headed to Universal Studios from The Art of Animation Resort.
The best 5/5
By S. Almadoba
Pick up from TD Garden area 5/5
By Braintree native
Timothy picked us up after the Eagles concert at the Garden. He arrived in about 5 minutes and was friendly, efficient, and brought us to Dorchester quickly. Great job Timothy!
Great experience! 5/5
By Lisbon trip
Excellent service and extremely helpful with knowledge about the city!
Couldn’t Even Use 1/5
I downloaded this when I needed a ride yesterday, but could never get it to work. I kept getting an error message that said “Oops! Something went wrong.” I made sure I had verified my phone and email and contacted Uber. Uber only responded in short answers telling me it was an issue with my card and my card wasn’t compatible with them, neither of which was true. I had used both cards I tried on the app elsewhere that night (successfully), I don’t believe that my Visa and Amex card are “incompatible with Uber,” and I even used Apple Pay on a different app after this ordeal. Every payment method had worked successfully outside of the Uber app. Uber didn’t care to fix my issue, try to accurately pinpoint the problem, or make sure I got a ride. I deleted the app and my account, from now on I’ll just use Lyft.
Rider’s location 4/5
Uber needs to improve its GPS systems. As yesterday, when I requested an Uber and enter the exact address, driver went to a near location but far to see him or walk to him. Why he didn’t come to my exact location?
Awesome service. 5/5
So happy. Prompt service. Polite and car very clean
By retro granny
Awesome lady. Extremely sweet and personable!
Man this guy was awesome. If you are ever in the Tacoma area. He picks you up. And makes sure you get home same.
Customer Service 1/5
I’ve used Uber since they started. Today I deleted the app. Whenever I’ve had problems with my trips they just send automatic responses. Horrible customer service. I’ll be giving my 3 rides a week to Lyft now.
Help section is useless 1/5
Never had a good experience. Scheduling out rides is near impossible.
Плохо работает система снятия с банковской карты 1/5
By Илья Буча
С меня взяли на 16,79 PLN (злотых) больше!!!
Убер украл мои деньги!!!
Заказывал Убер 4 раза в Кракове. 1 раз Геолокация показала что я в другом месте и такси приехало не туда, я не мог понять где Такси, а он искал меня. Таксист отменил поездку и моя оплата осталась у Убера. Деньги мне не вернули, а в квитанции Убера написано что снято 10 PLN за отмену такси. Я указал проблему, но деньги мне не вернули!!!
Теперь буду избегать контакта с этим приложением, или платить Только наличными.
Best ride 5/5
Best uber driver ever.
Your drivers are always friendly and professional whether Houston or anywhere else:
Great ride! 5/5
By Dirty white it
Goes out of his way to help someone!
First timer 5/5
Experience was great. Two drivers who were very nice.
Very good service! 5/5
Thank you ! Very kind and nice service. Gentleman man.
App is crap 1/5
Cannot scan my card and doesn’t save my card when I input it manually. I cannot even add a destination to the trip without it totally switching the destination. This app is clearly trash. It needs much improvement and whoever is in charge of updates needs to get on it ASAP.
Locked out of my account. 1/5
By Stuck on foot
Terrible experience. Cannot open up my account for over a month now. Went to the help center. Of no use.
Love it 5/5
Great guy love him go marines
Very hot 5/5
He was cool
Uma Bosta 1/5
Nunca autoriza as viagens e ainda te obriga a colocar o cartão pra conseguir chamar😪
Thank you 5/5
By Alysha Black Wimberly
Alfredo our driver 5/5
He was awesome & very friendly!
Christian was a great driver! Very clean car and very personable!
Great ride in NYC 5/5
Very responsive, professional, and friendly. Car in great shape...clean and well maintained. Thanks
Charged for a ride I never took. 1/5
I was charged $132.00 for a ride I never took with a driver I never met. I will be pressing charges against the driver for theft and fraud. I want to be contacted immediately.
I wish 3/5
I wish they had dog walking Service