Worst app 1/5
By nemo fishđ
I donât even know where to begin. This app is horrible⌠The desktop is even worse, always says my password is incorrect when i know i'm typing in the correct password. And when i go to try and chnage it it letâs me type in one box and not the next? This app is poor made and hope for a better version in the future.
Mindless password and username games 1/5
By Dusty muffy
Use this app if you like wrapping yourself up in usernames and passwords. Can set your face biometric to open the app but makes you re enter the information every 30 days for personal info and every 180 days for the app it self. Just curious who out there is stealing peoples faces biometrics to get into there stuff??? Only other thought is that the app itself is not secure.
Fix the login issues & Direct deposit account splits 2/5
By 333339992874773
Like the other review there are still issues at login, WiFi or data mode. This needs to be resolved and focused on. Once finally in the app itâs easy to navigate and intuitive interface. The other issue to resolve would be related the splitting paychecks between accounts at direct deposit. If you set an amount to deposit into the first account that exceeds the amount of pay it automatically defaults to pay into the second account set up as remaining balance. It should always default to the first account up to the set amount. Should be fairly easy to adjust the code to do so.
Horrible 1/5
By Nicolehh0704
This review is honestly more for the desktop version than the app. I canât log in. It simply wonât allow me to type anything in. I have tried on different devices and had the same result. I tried to call tech support but for some asinine reason you have to have a âcompany solution codeâ for them to even bother to help you.
So now I have to run around in circles chasing HR down to get a stupid code just so I can get this company to make their website work properly. Absolutely ridiculous. RIDICULOUS.
Over time tracking 4/5
By 0dannyboy
My main complaint âand maybe itâs the way my employer has it set up?â Is that I have a bi weekly time card. Wish it would it keep track of ones hours weekly. So if you have overtime the first week of the cycle and donât want or not suppose to do OT the second week you knew how many hours you had for that week at a glance instead of having to add up each day and subtract âŚ. Also why canât it show you your time in minutes instead of hundreds of an hour? An alarm function would be nice for that to. So you could have x minute warning to give one time to lock up or whatever before punching out
Not user friendly 1/5
By nnick m s
When I needed to punch out, it asks me to enable the cookies. So I logged out but it is not logging out and so I have to shut down my phone. This happened twice already and I have been using it for two business days.
Nick.s
Nowhere close to ADP 1/5
By JordanKaex
This is a low budget of ADP. You donât get to see any of your stub before the date of pay. It barely works to punch in and out. According to the person that does payroll, it doesnât record accurately of requested time off. Itâs a complete bummer!
Awful 1/5
By UltiProgarbage
Can never login, only see this message âhaving trouble communicating with serversâ. The app only works when it wants to. Tried deleting/reinstalling it and nothingđ. If I could, this review would get negative stars. If the creators would actually READ the comments, they would see this is a HUGE issue and resolve it, instead of just commenting about it.
Get your app together already, would ya?
Never works 1/5
By Drockiz
Every time I try to sign in it doesnt work.
Trash 1/5
By Iâm over it iPhone user
App is trash along with ready every single month I have to call administration to help log in donât use administrator if you want phone calls every single month from employees to reset passwords
Glitches constantly 1/5
By worst updates known to apps
Itâd be nice if youâd ever be able to log in. Constant glitching and having errors.
Worse app ever.. 5/5
By Mekhi 11/15
Worse app ever. how can I use this app if It doesnât even load!!!!!!!
WSC 1/5
By KMC7181995
Company has a combination of salaried and hourly. For salaried no problem. For hourly, this app is a major loss in production. Takes most people 15-20 minutes to sign in. Most just send a text to manager to manually log/punch out because they were unable to gain access. I have been asked by tech support to delete and download app so many times. Employees do not want to spend hours a week dealing with timekeeping issues. Serious mistake by our company in using UKG.
Bad 1/5
By SleazyDBE
If I could leave 0 stars I would. App never works and is always âhaving trouble communicating with serversâ
Needs work 1/5
By Awgloco
This app recently started to give me alot of issues logging in it needs a lot of work
Make it simple 1/5
By Edible Eddie
Real pain to navigate threw. You really need to make a user-friendly. I really donât know why my company switched yours đđ˝
Having trouble connecting⌠1/5
By clin0048
Iâve tried 2 different WiFi networks as well as cellular, and a few forced closing and a reboot. It still canât connect. Good thing I was just checking something and it wasnât anything urgent. For a silly social network app, this is acceptable. For an app like this? 100% unacceptable.
I phone and android 2/5
By Deb Mitchell
When I open this app on my IPhone I donât get the same as on my android, I donât have the drop down or the myself tab on the IPhone like on android, so when my job tells me I have to do something or when itâs open enrollment time I canât do it on the iPhone or Apple tablet , I have to use my android tablet, and I was about to get rid of, glad I didnât, this is the only problem that I have, Help
Horrible! 1/5
By Nunyerbiznas
The app and website is crap!!!
Itâs no wonder why GENERAC dumped you!
Rarely works 1/5
By ccoorep
I can count on one hand how many times in the last 6 months I have been able to open this app successfully. I receive an error message about either poor connection or Iâm logged out almost every time. An app that should make life for mobile workers easier doesnât work at all.
Canât login 1/5
By Jazzywillo10
Iâve been employed with a company using UKG for 6 months. Every month I try to redownload this app and login but it doesnât work. I can log in at work on their computer and but not on ANY of my personal devices, while the entire team can clock-in, taxes, everything from their phone. IT support said it was the apostrophe in my last name (OâDell). But I can login just fine at work? Doesnât make sense. Would really like this app to work so I can do taxes without being physically present at work to login, and so I donât have to wast 5 minutes and be late everyday trying to clock in to work through a chrome browser on a windows tablet(bleh) Please someone look into this thanks.
Missed punches 2/5
By Ghju34789
I just started to use this application and am having problems getting paid because the app says that I am successfully punched in and that it will take a few minutes to update. The next think I know is that I missed a couple of days of pay. I learned to refresh the page, but, now, I have little to no confidence in the program. I know they will pay me, but I have to wait until the next payday for compensation. It is totally frustrating. I havenât gotten paid correctly since Iâve started. Thanks!
So many issues. 1/5
By BrownUnderground
Constantly forcing to change password and once changed it locks you out and you have to go through HR to fix it? Garbage.
Hate this app 1/5
By ssnrussell
Your password constantly âexpiresâ⌠good luck resetting it⌠itâs impossible to get into your important information in a timely manner. Do not recommend.
Garbage 1/5
By Horrible717
This app will still crash, or wonât allow me to submit time more than once on any day
Trash 1/5
By Scooterpootercatooter
Itâd be nice to actually be able to log in whenever I would like to. Seems like every pay day the app suddenly stops working until it decides it wants to.
Clunky UX 2/5
By Pattykakez
Direct deposit flow doesnât make sense. You can add a bank account, but you canât remove or edit accounts.
The app is slow and doesnât follow modern usability paradigms such as swipe to go back.
Not really all that useful
Always crashes 1/5
By TapOut2487
This app always freezes and crashes!
Last update 2/5
By Charpetlover
It will not let me log in since this last update. With my long in information Iâve kept secretively for myself, written down. No update needed to be done before the last one. It worked fine. Plz fix the problem
Not working still 1/5
By madara87
Did an update and after that it has stopped working for the past two weeks
Login 2/5
By Fit mother
The login to this app is absolutely terrible. It resets password each month doesnât let your phone remember it once inside the app the app is pretty good, but the login is just absolute trash.
The app 1/5
By williefos
It want lett me download it keep trying to charge my card.what do I do it use to work pretty good before
Crashes with any shift that includes 12:00AM 4/5
By neblotr
Any attempt to either start or end a shift entry with 12:00AM causes app to freeze & need to be reloaded. Hasnât been an issue for 3 years but my employer arbitrarily decided rather than put in 8p-8a or other such stretch they need to end/start on corresponding days. Regardless of fact that app automatically calculates differentials etc.
If this issue could be addressed Iâd be greatly appreciative to the developers.
jesus christ this app is literal cancer 2/5
By 563 von
only works when it feels like it, very inconsistent
Trash 1/5
By AndreBielejesk
This app makes things that should be easy so difficult to the nth degree that itâs almost impressive. Donât use if you can help it.
The worst 1/5
By WordOfTheDia
No notifications about schedules being posted. No notifications about open/released shifts. No notifications when a shift is directly offered to you. NO WAY TO COMMUNICATE WITH ANOTHER EMPLOYEE. Never loads completely when first opened. CANT LOOK AT YOUR SCHEDULE FROM DESKTOP VERSION, when you are forced to go to the desktop version to do something because the app doesnât handle all your needs. The amount of things THIS APP DOES NOT DO, absolutely outweighs the fact that I can see if they clocked me out at the right timeâŚ.which you WILL NOT get a notification about.
Bad App ever !!!! 1/5
By samy'k
This app is bad , really really bad , you don't have a right to reset your password, you have to call or to send a message, i think is so easy to redo your password why you complicated.
Location services 1/5
By unhappyamber
I have repeatedly tried to allow this app to tell my location so that I am able to clock in and out and it does not work. I have tried to get help through the website and cannot find an answer.
Needs work 1/5
By FewSimple9
This is a great app⌠For 2005. This app is so dated, hire a UI designer to refresh it and make it more modern. No FaceID or Touch support, seriously??? Need to ability to subscribe to the calendar so on iOS it automatically adds shifts to the default iOS calendar.
Tech support nightmare 1/5
By AnotherPerson6274
Iâm able to bond with my coworkers over how much we hate that this app is a part of our lives. It has you constantly sign in, redirects you to other apps or webpages that make you sign in again or just give you a page of error information that makes sense to no one.
The amount of time I spend explaining all the quirks to get this app created with load bearing duct tape to work is highly frustrating. But UKG sent some HR people cutting boards and ingredients to do a cooking webinar with their sales team so here we are.
It doesnât let you complete new user enrollment in the app and if a new user tries to log in using the app without enrolling on the web app first they get a generic error with no way at all to figure out they need to log in using a web browser.
If youâre considering UKG for anything in your business I would make sure youâve taken time to be aware of all the alternatives out there.
one of the worst apps iâve EVER used 1/5
By RadianceDash
not only is this a horrible program for scheduling but it's UI is so unintuitive and it makes you sign in every freaking time you open the app. it's clunky and hard to use and it doesn't make sense. also there's no ability to pick up shifts on this app because it only shows you days you are "already scheduled" as days you can pick up even though it's impossible to pick up a shift on a day you're ALREADY SCHEDULED. I cannot say enough horrible things about this godforsaken program and if my company continues to use it for a long time I'm gonna have to quit my job. UKG is ruining my life I just cannot continue to work with this awful app.
App down⌠3/5
By Rrties
Cannot sign in, server is down
Not able to pick up shifts 2/5
By broncohunter360
I believe that they should change the fact that we can only pick up shifts on the days we are listed as available. Better to have a flexible schedule..
Horrible 1/5
By Mandee88
I like that I can access my work information but half the things in the app donât even work. For instance I am trying to change my phone number and address and when I click submit, it loads and goes back to the previous page which it should but never actually updates anything. All my old information is still there. This isnât anything my job can help me with and the app makes it like impossible to contact any type of support. Like I donât even know what to do right now
Fails 1/5
By Sand Clan Man
Cannot even sign in because the app claims cookies in the browser are disabled. Nonsense that apps use Safari within, but the cookies in Safari are not even disabled anyway.
Used to work just fine. 2/5
By Zachg93
As of most recent update inputting time has became terrible. Clock constantly freezes up while turning it.
Not bad 3/5
By Average yoooooo
The app is okay, my biggest complaint is that ever since the most recent update you can no longer access a PDF file of your paystub.
Latest update 1/5
By Climacks850
The latest update has jacked up the ability to input time. Change it back. ITâs freezing up and the app just doesnât run properly.
Paycheck printing 1/5
By andomy11
Can you please clarify how can we print our paystubs like before there was a bottom to up left and getting as pdf format as recently got updated and the option of printing is disappearing
