Works pretty good 4/5
I use this to do some quick checks on my paycheck and time off. It would be sooo helpful if we could do time management and time punches from the app. We have to do daily time punches and add some line items in management. It is very cumbersome to have to use the desktop version for this. Everyone uses their phones and it’s easy to select the wrong thing with the micro text. So if it’s possible to utilize the app, I know a whole bunch of folks that would greatly appreciate it!
Was only allowed to log in ONCE ! Chganed my password multiple times and still cannot access my account. Reached out for help from the app and all they told me was to talk to my HR department of my job because there was nothing they could do even my HR department can’t help me access my account so now I’m stuck using the bank I don’t want to use because I cannot login to change my direct deposit information. Horrible app, horrible system, horrible employees
Fails to Allow Login 1/5
I have no issue logging in to my program on the desktop. Its only the app. The username, password, and security question answers are all correct. But for some reason or another, I can’t login to the app.
Won’t let you log in 2/5
Some times I work early mornings and it won’t let you log in. It says no companies available. Does this a lot
Company Access Code Retention 1/5
When I first discovered this application, I asked at my work & was given the related Company Access Code & thereby enjoyed the functionality of this app.
Unfortunately, kept no record of that code, mistakenly presuming that my personal account data would be maintained through app updates.
This is obviously not the case & I’ll again request this information from my employer.
This time, I’ll record that information separately so that I can maintain my account access despite application updates.
Not working 1/5
Not user friendly 2/5
On the App and on the website it makes you login and then click on Time Clock to open before you can even clock in. A LOT of days we have issues with the Time Clock page opening and we can’t even clock in or out. I’m not on this site 3-4 times a day for pleasure I’m on it to clock in and out. Access to the time clock should be first thing you see. It drives me crazy that you have to open an additional page to clock in or out. At lunch today it took 3 minutes to open the Time Clock page to be able to go to lunch. It’s frustrating and just a waste of time.
Direct deposit 4/5
My only complain about the app is I can’t set up direct deposit
Constantly down 2/5
Horrible time keeping app it is down a lot Also you waste 3 to 4 minutes trying to punch in and out.
This is response to developer
I’m sorry but you go back months in the reviews and you see the exact complaint.so this should of been fixed months ago also why do we have to retype our email each and every time to log in? It is time consuming.
It’s 50/50 if the app will work properly. I hate that my company uses this. I know I’m not alone.
Crap servers 1/5
Servers are down FREQUENTLY. Can’t even check my schedule half the time...
Update to review: not so shockingly after updating, it’s still crap, and servers are still down half the time or more. I’ve seen multiplayer games created by just ONE PERSON run better than this app that has an entire team behind it.
Update again: Servers still down, can’t check schedule when I need to. Embarrassing.
By absolutely never
I had so many problems with this app when my company switched to this. Not user friendly
Can’t sign in when I need to 1/5
Sick of the error messages telling me to try again. This app used to work but they updated it and now it’s garbage that has no use. Thanks devs you guys are killing it.
I am unable to view time it says loading.......it’s terrible
Works when it wants to 2/5
I used this for my job to help me know what hours I did on my time sheets. Then one day it didn’t want to work & it kept saying “loss connection”, “go to your company’s hr” etc. My boss is getting tired of me telling them to change my time & im tired too. So please fix or update the app!
New update won’t let me see my schedule 1/5
This app worked great when I first started using it but now with the new update, it won’t let me see my schedule! Please fix ASAP!!!
I can’t see my schedule 3/5
Ever since the newest update I haven’t been able to see my schedule for the week it just says not scheduled for the whole week even tho I am working throughout the week. This need a fix.
App won’t open 5/5
App stopped working, won’t open on my iPhone Xmax . It works on my iPad don’t know why it won’t work on my phone. I found the problem it was my VPN that was blocking the Appfrom opening. The App works fine.
Recent update has left me unable to see my schedule. Please fix!
Why do I use an app that makes me then use a web browser? Just seems pointless to me. Why do I need to sign into the app, and then go to punch in, and be redirected to a web browser to then again sign in. Oooh and why do I have to verify my phone as a trusted device EVERY SINGLE TIME? Oh and then why can’t my username be saved? Why do I have to entered that every single time. If I was in charge of this process as upper management of my job, I’d of trashed this HR tool in less than 10 days. Absolutely the worst app I’ve ever used!
Who is in charge? 1/5
By I might be wrong but prob not
Great now i cant see what time i clocked in! Awesome update NOT
Unable to Connect 1/5
The app is useless and you should anticipate experiencing connectivity issues. Every time the app is launched, an error appears that states there was an error connecting to the server and to try again later. It is frustrating that this app never works. This needs to be fixed.
It’s okay 3/5
What is the website to this app? I’d like to access the desktop version.
Can’t do crap on it! 1/5
Use my phone for just about everything. You have to use desktop version to request time off. All you can do on app is look at check stub.
Now it doesn’t even give the option to sign in to desk top version.
Not happy with the app at all
Works only on or employee platform. Will not work for multiple jobs 3/5
By between rocks
I use this for my position at one of my several on call jobs at hotels and parks in the Orlando area.
These places all use Kronos for payroll timekeeping and you keep track with this app.
My issue is it will not allow to interchange these 4 different places to track time, pay or sign documents or check schedules.
I constantly have to stay on top with managers, as I cannot run more than 1 employer. Cannot load multiple apps for other jobs and have tried to erase one address to put another to see if that works…and it does not….this was when it was Kronos.
Is there any possibility to list other employers and scroll to one you want to use. I know others with several on call positions in same dilemma.
App is garbage 1/5
By walt flanagan's dog
Gives you ZERO warning that password needs reset and when you go to reset there is no option to see what current password is, after 3 tries you’re locked out.
If you can’t remember how you spelled your hint answers after 3 locked out.
Awful User Experience 1/5
As a department manager I cannot begin to describe how terrible this app is and the pain it creates. I manage a team of 31 people who use this app. I have multiple users, multiple times per week, who all report the inability to correctly use the time clock. They get screens that never load or error messages saying that our company doesn’t exist. I have confirmed with our IT department that everything is set up correctly, made sure all of my users have the most up-to-date version of the app, and even made everybody reset their passwords in an attempt to get this thing to work. It’s now at the point that my employees have to send me notes to correct their time cards almost every day. If it was up to me I would take our company of more than 400 users to a different solution.
Cant log in 1/5
Log in fine on the site. App worked a few times and stopped working afterwards. Keeps saying I require a profile to log in
Doesn’t work 1/5
By ukg pro
I can’t even log in
I logged in once then it log me out
And was never able to log on again
So bad that I miss using paper time cards 1/5
If you love missing punches, punching late and pissing off your supervisor every time the pay period ends, then look no further! This app is for you!
I’ve used about 6 different payroll systems in my lifetime and this is by far the worst app of them all. Like I mentioned above, it freezes all the time when trying to punch out. The worst part is when you punch and you get a “successful punch in” notification to later find out it never registered.
It’s gotten so bad that I’ve had to start taking screenshots of the punches instead to prove my attendance.
Like it but will it let me edit my address or update my address 5/5
It’s not bad
Pay update 3/5
I like the app because I can go in and see how much I am getting paid but the problem that I don’t like is how long it takes for them to update what we are getting paid. My brother had a pending transaction before we even knew what we are getting paid. Please make this faster
Failing your associates! 1/5
Banks and insurance company have a really friendly app., even though their functions are much more important then YOURS!
You seem lake any interest in making thus app friendly for your works!
Fix the connection issues 1/5
By The iTroll69
Every time I try to sign in after clocking in for the day just so I can clock out the app either crashes consistently or just never loads. Ios is on the latest version and app is up to date. If I have to email Hr again just to clock out again why even use this app
fix the app please , yall need a update asap!
fake 5 star reviews 1/5
their 5 star reviews have truly gotta be fake. this thing never works consistently. could barely punch my time for many months. worked fine the last week or two. and now al of a sudden it’s having server issues. i can’t anymore
App needs fixing 1/5
There is so many issues with the app that need to be fixed people need this for work but cannot use it because it never lets u log in, it always say that profile not found or user needs a profile to log in. Please fix the app there has not been a update out in 5 months it’s needs to be fixed. I do not like giving bad reviews and saying bad things about apps but for something I need in my everyday life it is absolutely terrible.
Time keeping isn’t accurate. 1/5
Its always off by like 0.03. Over the course of a year, I end up working almost an entire 8 hour shift for free because of this crApp. Cool.
Hate this app 1/5
I use this app for work it always never works I have to turn off my phone and then turn on my phone again or I have to get rid of the app and redownload it again super irritating
Connection Issue 1/5
The app never works when it comes to checking what has been submitted or updated. Most tabs don’t load accordingly.
Became a useless app 1/5
Only thing I can do in the app is look at my pay. Can not clock in or out. Can not look at time sheets. Redirects you to website and doesn’t recognize your login info. Been two weeks of this so far. Worked really well up to two weeks ago with the most recent update. Now just taking up space on my phone hoping one day it will work again.
Never Works 1/5
Can’t put my time in, ever, because it always says “calc engine is busy”. This is absolutely the worst app.
this app is terrible 1/5
By Ace Ruiz
Takes 10 mins to just clock in issuing this app
No good 1/5
By Chrissy . A
Can’t see schedule for job , app is like a stuck demo
This app is really useless. We were giving the illusion that this app did all. Clock in/out, check your timesheet, request pto etc etc. yet you can’t do any of that. It is trash like hot garbage. I used to be able to check my paystub but 10pm on a Thursday night with fusion, now I can’t see it until midnight with this useless app.
Doesn’t work right… 1/5
Have been waiting for an update and no change from the previous version. The app does not work as advertised here. Apps are supposed to be a replacement for using a website for getting things done for your account. This app only displays basic information and doesn’t allow me to Clock On or Clock Off or submit requests for TimeOff. Have been a part time employee for 9 months and have a bigger background in security than anyone who I work with. I know what apps are supposed to be and this one is not working for me. I still have to log in via the website and cannot use this app as advertised.
Minor problems 3/5
By Papi Ling Ling
Is there a way to login with FaceID, I’m currently on iPhone 11 but I used to be able to login using my fingerprint. Is this possible with FaceID?
Doesn’t work at all 1/5
I use ultipro at work on the computer, it works fine, the app however does NOT work, says my credentials are invalid, I’ve tried MULTIPLE times and with HR present to get this app to work and I never has. This affects my job. Thanks
Worst app I have ever used 1/5
By ridiculous program
This is the most ridiculous program I have ever encountered. I hate that I have to use it for my job. Excessive security and number of times you have to change your password for an app that is nearly useless. You can’t actually do anything on it.