For several day now I have not been able to log in. I know for an absolute fact my password is correct, but the app keeps telling me the username or password is incorrect.
Prank app? 1/5
Worse app I’ve ever used. I’d rather watch dog food ads all day than to use this “app.” It’s impossible to find a worse app. It won’t even let me log in at all.
ZERO stars!!!!!!!! 1/5
Worst excuse for an app EVER! Having to use Kronos fills me with hate. The developers are obviously clueless as it NEVER worked. This app should be removed from the App Store until they can fix it
Needs biometric login 2/5
A biometric login would help tremendously.
4 days now I cannot view my schedule for work. Why isn’t this fixed?? Awful
Not yet ready 1/5
This must be an Alpha version. I have difficulty every time I open it with server unavailable or stalling. I have a new iPhone 12 with iOS 15. I have a 5G signal or a WiFi.
This must have been rushed out. For some reason. I constantly have to request adjustments to my times when I get distracted and don’t punch on time.
Enable Face ID 1/5
This is kind of a given, but app security should have biometrics included.
Worse than Abacus 1/5
I have used it twice and already am looking for needles to stick in my eyes. 1) There’s no quick way to punch in - forced to enter password each punch, NO fingerprint NO face ID login. 2) NO daily hours worked total (yes YOU have to calculate how many hours you worked each day) 3) Only PAY PERIOD (2-week) cumulative hours, NO shift, NO day, NO week subtotals 4) The Geo Fence was showing me in the parking lot not in the building where I was and took me 5 minutes to punch in - had to shut down app & turn off location services then relaunch both just to punch in - lost work time, lost wages. 5) The most important task PUNCHING is a teeny tiny word in small font IN THE BOTTOM RIGHT CORNER IN THE FOOTER 6) SLOW SLOW SLOW. I suspect this app’s requirements writers & testers were getting a lot of laundry & yard work done and the developers are cheap offshore labor who never used smartphones nor a timecard app before for their $100/week paycheck. The system McDonalds used 35 years ago is better than this.
Fix this App 1/5
This app is terrible please fix this trash
Error Message, Can't Log In 1/5
Every time I try to log in I get an error message that says “Error. Access denied. License required.” I contacted my company’s IT services and they said it would be fixed but I am still unable to log on. I would really appreciate if this could be resolved so that I can view my schedule and give this app an actual review. Thank you.
what is this 2/5
By Shrieks fhdkebrgskwb
i’m sorry but what is this ? this app is pretty good to keep track of your work schedule and such, but me having to keep signing back in is annoying and the more i do it, the more annoyed i get
I can’t do one simple task with this app. The only thing it allows me to do is log in, and log out.
Please fix. Thank you.
RUN AWAY!! 1/5
Don’t bother getting. It doesn’t work. It’s by far the worse
A let down 1/5
I did like this app in the beginning. No issues, fast. Now no matter what I do I can’t log in. It’s always giving different reasons. It really needs to get fixed.
Unnecessarily long name 1/5
By Kevin F. M.
The app needs to be shortened down. The name is so long that it gets cutoff on my Home Screen. Just call it UKG, no need for “workplace central”. Those who need this app know exactly what it is, no one is going to mistakenly download this, trust me.
Please don’t have your employees use this app!! 1/5
Our company literally only uses this app to clock in and out and to approve time cards. When we try to clock in or out the app tells us that we are not in the geolocation, even though we are standing inside our workplace! This issue causes us to have to wait to clock in via computer which makes us late. When we are forced to clock out via computer because the app won’t work, we end up having to finish setting alarms and stuff off the clock! Please don’t force employees to use this app!
Takes forever just to login, if you are able to at all! Usually it will just freeze before you have the chance.
Need Face ID 3/5
It works and does what I need it for. Works better than using the website itself. What I think it needs is the Face ID so I don’t have to keep typing in my credentials. Trying to find the server wasn’t easy, had to do a lot of research to find it. That’s why I said 3 stars because I’m 50/50 about the app
Sessions timeout 2/5
Sessions timeout error way too often… I sometimes have to login three or four times just to punch out.
Unable to correctly keep time and schedules 1/5
Why does it take 3-4 minutes to clock in every day? Why do I have to answer a 4 question quiz every time I want to clock out? Why is it 50% of the time to clock in I have to answer 4-5 questions about working off the clock, when I’m here at my scheduled time? This is a bad application. I can’t imagine the amount of money companies are losing by using this app. I’m looking forward to the class-action where we get to be paid for all the wasted work time dealing with his horrible application.
3-4 minutes per punch, at least 2 punches a day, 5 days a week… 30 minutes a week wasted. 56 weeks in a year, over 1500 minutes wasted per year waiting for a slow app to load. I’ve used this app for 6+ years. I think you owe me around 9000 minutes of paid work. Going up daily….
Please hire actual app designers. good god
Garbage App 1/5
This app looks like it was designed by someone who didn’t graduate first grade. The usability is absolutely terrible! You can’t log into the app with Face ID or Touch ID. You are unable to export your shifts to a calendar, the app signs you out way too often and taking time off is super complicated. It is also very difficult to change any of your availability.
The app is slow to load and is just awful. I would never use this app if I didn’t have to.
By g was de g Fr fc
I wish my work didn’t use this app. It rarely works, it is incredibly buggy and hard ton navigate through. I literally am considering changing jobs just so I don’t have to use this app
By UKG Workforce Review
Layout of the system in simple, but it’s outdated.
Not user friendly and constantly can't connect to server! Not simple for enough for younger users. Consent errors and can't login
Dumb app on a smart phone 1/5
I have never in my life dealt with so much stupidity out of my smart phone. This app is constantly making you change your password. It never lets you use the same password twice. Clocking in and out should be an easy simple task and it finds a way to make it a difficult and stressful process every morning
It’s not THAT bad 2/5
It’s still bad but at least it works 50% of the time. I’d still rather punch physical time cards though. I’ve only lost probably a hundred bucks in wages so far cause sometimes when I punch in it doesn’t register. Whatever.
This App needs to be wiped off the face of this earth 1/5
By non exsistence
Worst app I’ve used in my life. Giving me more issues than life itself. Good god
Needs a fix 1/5
I have the latest version installed and it does not work currently. When I go to log in, it tells me a license is required and it can’t connect to the employer portal at all anymore. Never saw the supposed time card feature it claims to have installed either months back. 👎🏻
Worst app ever! 1/5
Whatever the company chooses to use this app, they are just trash as this app is. Good luck
Really bad 1/5
Good luck having a session open for more than two mins. Horrible
No support 1/5
The problem I had was the app always wanting me to change my password. Changed it so many times that I ended up forgetting it. This is a problem as there is no way to find it or reset it. No support or ability to find and retrieve password or reset manually. No link anywhere to contact anyone for help. Even my employer has no idea who to contact.
Bad app 1/5
By Hells Critic
Then just did a update and mine looks nothing like their updated version. Only use this cause my job depends on it.
Horrible app 1/5
By Azreael Fox
App never works even if you input the right info. And the customer support for this app is awful as well. I just need to log in to get a paystub yet they won’t send me a email to reset my password I’ve tried multiple times.
This app is designed so terrible it would have been scraped from existence if I had the chance by the time I load the app I have clock back in and I don’t even know what time I clock in bc it takes so long this app was designed by managers, I can tell bc no one maintenance the app and they don’t even bother to look at it just like how managers treat their employees! I have never wrote a review for a app before but this one right here made me go their who ever downloads this app and your employer makes you use this app quit the job it’s not the one for you just leave and dip
Verification code 1/5
By many users dissapointment
I use this app daily because our schedule changes a lot and it is very very disappointing to have to get a verification code every single time we have to log in. We have passwords and you can add the face password as well but every single time is very time consuming.
Reset password every time I use 2/5
By Moo Moo-chan
I have to reset my password every time I use it now. I don’t know why. It was working great before. Now, it locks me out for having to put in my password too many times.
Punch option 1/5
The option for punching in is no longer there, I’ve deleted and re-downloaded it and still nothing. There’s not an update for the app currently, so no bug fixes can be done.
Request for time off 1/5
The request for time off option doesn’t work at all. There are no options when you click the drop down. Completely ridiculous.
App problem 2/5
I’m able to login and can’t get my schedule because the screen turns white … please fix
The app keeps crashing, having to delete and reinstall all the time.
all i want to do is look at my schedule because i have no idea when i work and i’m unable to login. once i click login nothing happens. i haven’t been able to access anything for the last week.
Won’t even connect to the server 1/5
This app is a complete waste of time! Why bother making a time card app if it doesn’t connect to my employer!
My pay 1/5
My paystubs are not showing, it only does it for android users! Fix it.
Just bad. Simple as that. Connecting to the server…..only successful about 5% of the time. Always have to use the desktop.
Isn’t letting me log in
Why can’t I ever just get on this app?
My hat is off to the developers. (Sarcasm) 1/5
The guts, the b lls that you have to put out this so called "app". Did you guys even tested this before you submitted it to the App Store? And if you did, how did it feel when you realized it's a piece of garbage?
I'm actually considering quitting my job so I'm not forced to ever have to try to use it. One day clocking out it shows my "in punch", my "meal start", "meal end" and my "out punch", I take a screenshot and sure enough, the next day "you have a missing punch" appears. Maybe you should have stuck with Pokémon, Pac-Man or something else, but this should be redrawn and redone from scratch.