Ulta Beauty: Makeup & Skincare

Ulta Beauty: Makeup & Skincare app screenshots

Ulta Beauty: Makeup & Skincare app reviews

• Love this app 5/5

  By Badsha.xo
  This app is like a beauty supply store in my phone, I will highly recommend it. There’s a lot of products on here that isn’t easy to find in stores!!!

• Nyla 4/5

  By @nylavirginia
  How do you go to camera and try on the makeup?

• 100% scam advertising offers. 1/5

  By Effyhisapp
  I’m reporting this company and the misleading ads to the FTC. I’m supposed to get a free product plus gift when ordering 40 o worth of hair products through the app. Well I just tried and it wouldn’t give me the discount. I called and y tried to speak to at least three foreign customer service sac who don’t even speak English. I’ve asked to be transferred to someone I could understand. I keep getting placed on hold

• Worse online shopping 1/5

  By P Flowers
  After 5 attempts to place order on my own and 4 phone calls to customer service was able to place my order. I do a lot of online shopping and this has been the worse experience, if it wasn’t cause i had a gift card i would have been done after the 2nd attempt. Felt like I was begging them to take my money. The 2 reps I spoke to just gave me a bunch of BS to get me off the phone, one of them sent me to there CC department, after I told him I was paying with Gift card and debit card. He then transferred me to the rep that was finally able to help me place the order. Also when I 1st started my order they were having a sale on some of there products, by time I was finally able to place my order I couldn’t get the discount.

• hi follow my tiktok 5/5

  By hailey ellman
  okok soooo follow my account pls ty 😃👍 @hailey_ellman

• I love Ulta it is an amazing place 5/5

  By Butterly 1000%
  I love Ulta

• Love it! 5/5

  By Helenmba
  Lots of selevtions of all brands.

• Best App Ever! 5/5

  By shereepants99🙃
  Mathis app is the best. It helps you keep up with your points and any deals they are having. And it’s so easy to pay my credit card bill. If your an Ylta shopper and a member you have to get this app!

• Won’t recognize PayPal info 2/5

  By Proto-gal
  Log in to my PayPal and at the last screen to purchase and the app tells me there is no payment info. So frustrated I ended up not buying from Ulta.

• Favorite store. 5/5

  By dragon'switch
  Ulta is a girls best friend. I love being able to shop at home.

• App Doesn’t Work 1/5

  By Molienet
  I tried multiple time using different modes (laptop, cell phone, another’s cell phone). Whether I used the app or tried using the website, I could not purchase the concealer at the discount. I tried customer service, after walking through, step by step, to order, it would not go thru. The Customer Service man kept saying in a very condescending manner, that I must be doing something wrong or my card was bad. My husband is very tech savy. He had tried the same things I did before we called. The agent told me to go to an Ulta store and they would help me. Well, the Store Associate was very nice but explained that there is no crossover between the stores and the app. She could sell me the product but not at a discount. After wasting over an hour of my Saturday. I then ordered the same product from Amazon. It will arrive Monday and I did not pay shipping. I tried to write a complaint but the app went blank and I could not retrieve the comment. This is my first and last use of this app.

• Password issues 1/5

  By Kingpin112233
  Every time I want to place an order I have to change my password.

• All of my beauty needs! 5/5

  By thtkoreanchick
  I love ulta this is where i go to get the best deals!!

• Keep logging out 2/5

  By Funnymama543
  I’ve had this app for years, and loved it. Now it keeps logging in and saying my password is incorrect, and asking for a new password every time.

• If you’re going to switch to an only on the app feature, please format it as such. 3/5

  By xFiera
  I am a pen and paper type of person. I love having the physical copy of the ad. With that being said, if you are going to force us to switch to a digital copy of the ad, please make it to where the ads are then designed to be single page view. It will make people use the ad more, and allow those of us that are visual people to be able to fully enjoy the app based ad experience. Having to flip back and forth is not pleasant. Because you don’t have to do both versions anymore, there should be someone who can fix this and maybe just see if it is actually pretty to look at in the app, instead of just continuing to use the same design. It’s not fair to your customers or the businesses you work with.

• Almost Really Great 4/5

  By RE

  I wish on the try on option you could filter by price, hydrating options and also by favorites.

• Need help but email only option? 3/5

  By formygirls
  I’m trying to chat but don’t see the option. I can send an email but don’t want to miss the free gift opportunity (assuming it takes a while to get a response!).

• My favorite App!! 5/5

  By Pocketfirecracka
  This has to be the easiest Beauty App I’ve used. (And I’ve used a lot) Thanks Ulta!!

• Chat live ? 3/5

  By dmewkeoxiddmenwwnw
  I would like to be able to chat live with a professional while browsing! I always have to leave an email and never get a response

• 404 Error 1/5

  By dbd12344
  I can’t access the app.

• Makeup 5/5

  By cwillitts
  Easy to look for what you need, and love the sales!

• Ulta is the best store !! 5/5

  By La lala87
  I find everything that I need for my and always get the best gifts. I love the rewards 🤩

• My review 5/5

  By 16493728speedy
  I have had nothing but good with Ulta beauty. I love all of their products and their employees are very helpful. Highly recommend trying Ulta beauty out!!

• Amazing 4/5

  By Dolphin and Turtle LOVE
  I love this app is it so easy to use, but I have an older iphone and I can’t do the try on makeup thing. So I would like that to be something for everyone. Other that, the only other thing I have to say is that you should definitely get this app!😁

• Return to last item 4/5

  By J1walk
  Your program goes all the way back to ‘start’. That wastes time if i want to continue to look in the same category that I am currently in. I don't need to begin from the top again!

• LOVEE!!! 5/5

  By Maria andres :)
  I love having this app ❤️

• Constantly Signing In-Never Recognizes PW 1/5

  By 111111Ris
  The title says it all! Within the same hour, you are kicked back out if you dare close the app & then it won’t recognize your password when you are forced to log back in.

• Smooth Running App 5/5

  By lillp101
  EverythingE

• I can’t split the order 1/5

  By RonnieP9
  I wanted to buy some things for me and some things for a friend and I couldn’t split the shipping order. This was so inconvenient!!!

• Sucker for free gifts 5/5

  By RSC0106
  I keep my eyes on free gifts. I’m a sucker for free stuff, and I don’t have to get out of my chair to order. Some of my favorite products were samples I received. I’m obsessed with Smith & Cult GREEN lip CBD lip balm. ONLY GET THE GREEN.

• Constant password resets 1/5

  By mizshofosho
  I am unable to use this app due to my needing to reset password. I can only login on the website after I update my password. When I attempt to login the app with the updated password, I get an pop up stating that the email/password combination is incorrect. This is the only app I have this type of issue with. So then I choose update password, and the whole process starts all over again. I removed app from my phone and reinstalled a few times without any luck. I am

• Fine if you don’t plan to buy anything 1/5

  By Peachywink
  Like their website the app is glitchy on checkout; it will not accept credit cards or PayPal. The app just keeps saying, just like their website, that ulta is having a temporary error. Sure that can happen but when I try to shop 2 months apart that’s not temporary. Buy your stuff somewhere else.

• App Will Not Let Me Log In At All 1/5

  By AR8299
  I was always signed into the app on my phone. Auto saved my log in. It logged me out one day and said that my password was invalid. I reset password and it still wouldn't log me in. After the 3rd reset and not letting me log in, I’m done. Making this purchase with Sephora now. Unreal.

• Loyalty unrecognized 1/5

  By Moxie2theMax
  Help me understand something... I’m in and buy from Ulta at LEAST3 times a month and you’re telling me I don’t have an account with you. Guess I’m spending the $350 at Sephora... they know who is a regular and who’s not!!! Done! Cori Rose 7207558269

• My account should be connected 4/5

  By Nani524
  My only complaint about shopping online is that my credit card should automatically be connected I shouldn’t have to log in and then go get my card info again. If I am on my ulta account it should be linked up.

• Love this app 5/5

  By #1BlondeBomb
  Keeps me up to date one everything

• Very Good Customer Service 5/5

  By Lladygina
  All very sanitary during these Covid19 times. My hairdresser Theresa is very nice and knowledgeable to color and or cut Gina

• Problem with Ulta app 1/5

  By Chahreelinn
  I have been having issues logging into the app for a month now. A pop-up shows and says “will take a second to fix this issue” or something like that. I have sent multiple emails about this issue and still have not received a reply. Has anyone been having this issue too?

• Love 5/5

  By Woolygirl328
  This app makes shopping easy and safe feeling. I pick out what I want and arrange pick up at my local store. Super simple and super convenient

• Good 2/5

  By Abbas&son
  It’s awesome place

• Items Not Working 3/5

  By lechelsis
  Overall, the app is very efficient and easy to use. Some items, however, seem to not load and I get an error that it is not available. When I look up the same item online though, it is very much available... makes me not feel confident in using the app to place actual orders. Especially if I cannot order an item because of this error.

• Amazing Service 5/5

  By Barbra Williams
  Very fast service and always have what I need available!

• Can’t get the free gifts from the app 3/5

  By Jeffrope
  Ulta ... please fix the glitch that doesn’t allow us to open the link for a free gift from the app. It’s super annoying and I often end up not ordering because I’m Mad that I can’t get there free gift!!

• Tech support/password issues 1/5

  By Disbeit
  No matter how many times I reset my passwords because Ulta does not recognize my password, it still does not work. I only have 3 passwords I use, and each password I alternate between the level of seriousness of a website. So of course ulta gets a simple password. However, No matter how many times I input my password it will never recognize it. I even have the update and save password feature on my phone for when I update my password. I am constantly battling with ulta log ins. This is so frustrating that I’m done shopping at ulta. Technical difficulties all the time and customer service representatives have no idea what is wrong with my account. Over it.

• Sophie abadi 1/5

  By chafica
  Impossible to make an order

• Watch Your Bank Account 1/5

  By Windermerewmn
  Be aware Ulta may charge you twice for the same purchase. Their “customer service” states (it’s their canned/standard response regardless of how you contact them) it will fall off your account in 3-5 business days. I almost used the card to make a purchase that would have overdrawn the account (it’s a Visa debut card). I have tried to explain the issue to them but they either have no idea how to fix it or don’t care. So decide for yourself if it’s worth the frustration 😬

• Ulta 3/5

  By Kindhearted721
  I love my Ulta app but when I open the store option it Closes down right away.

• Review of order placed 9/19/20 2/5

  By Nudgie13
  Conf#153169973 I updated billing and shipping info. I requested this order be sent to my local store. The review didn’t show me how I was to receive it. I went through the order process 3x to finally place the order. Couldn’t you be more clear in the review process?

• Don’t shop here 1/5

  By sophii4u
  Ulta has horrible customer services don’t buy here unless you want to spend money without receiving a package

Ulta Beauty: Makeup & Skincare app comments