I put what I believe was my password and that’s not it so I request to get a new one. Once the link is sent to my email and I click on reset password it takes me to the ulta app but not showing anywhere on the screen where to RESET password. Please fix this
False advertising 1/5
The POREfessional face primer is advertised as 50% exclusively online but at checkout it is still full price. Ended up pay $32 instead of the $16 as advertised.
I’m so in love with this app!! I love Ulta!
Love the Ulta App! 5/5
By Claudia L.
Its user-friendly design makes for a pleasant and easy online shopping experience. I can find what I need and the products arrive soon after. Friendly app!
I love everything in the store and online 3/5
I hate that the log in is always making me change the password because they say it incorrect when it not !
Love the app!! 5/5
Beat reward system!!
Always has the products I need:))
Site works great!!
Love ulta 5/5
Yup I’m addicted!!! Fast free shipping on all my orders(I spend over 100 each time)
Regardless of the location, your staff is always friendly and helpful. The selection alone is amazing and over the years you have added brands that I love. Now that you have Kiehl’s, I will be visiting even more frequently. I’m hoping you will be able to expand your Kiehl’s hair care selection in the near future, but as it stands, I love this store!
I love Ulta Beauty 5/5
Ulta is the best store to buy makeup ❤️❤️
Best Beauty Store! 5/5
By 57 coffee lover
Find all your favorite cosmetics in one stop! Love the convince!!!!
NO SABEN LO QUE SE PIERDENNNN 5/5
Lo mejor de el mundo para comprar maquillajes en especial para productos faciales
My points are not in there!! 1/5
I’m good costumer and I’m always trying to keep my points by purchasing products at the store and I got an email where it says that I have 165 points. Well, when I sign in on the official page it’s says that I haven’t buy anything and I have 0 points. Very bad from you guys. I even keep the receipts. :(
Love finding everything I need here! 5/5
I love Ulta!! Great discounts and specials always, hot buys, and coupons! Not to mention rewards!! Quick shipping and don’t forget the best event.....21 Days of Beauty!!!!
Add Pick-Up in Store options 3/5
Update the app so customers can buy online and pickup in store.
By Brit bratt1292
Love this app! Helps me with all my makeup needs ❤️❤️
Overall the whole app 5/5
Super easy to find what I’m looking for also easy to browse through the app and look for things to get in the future
Really astonishing 5/5
By cool makeup gal
Awesome. Amazing. The best thing ever for shopping especially for skincare and make up.
Having to change my login multiple times 1/5
The app and website have made me re login multiple times and say that I have the wrong password multiple times. I’ve changed my password 5 times so far and every time I go to login it says that the NEW password I just made doesn’t match with my username. I don’t know what is wrong and I would like so help with this problem.
I hate ulta 1/5
My account has been frozen for over a year & no one has been able to help me understand why. I’ve called dozens of times & I’m always told the same thing - that I will hear back from someone by email. This issue has yet to be resolved.
I’ve missed out on deals & online exclusives. I will be deactivating my account
Best store ever 5/5
Love love love this store
Great shopping experience!
Ok but 3/5
By Alexis Ann L
I get logged out every single day, constantly telling me my password is incorrect every single day!!!!!!! I have a $75.00 GC uploaded that I now cannot get to because I haven’t been able to log in without taking 15 minutes to change my password. Please fix this. I’ve been dealing with it for about a year.
I want to love this app 2/5
I like shopping at Ulta, but... this app; not so much. The password requirements are crazy (my banking apps are less strict) and even when you choose the “stay signed in” option, you have to enter your password any time you open the app. I’m so tired of resetting my password and not being able to remember it because it’s so complicated and can’t match any of the last 3... I’d rather just drive to a Sephora.
By kat F, Crownsville
Ulta is my favorite store for absolutely everything beauty. As a woman who fits into the 45 and up age range, I find that my needs have DRASTICALLY changed in the last 5 years or so. I want to try everything anti-Aging I can get my hands on and Ulta has it all. I try to keep up with the latest trends in makeup, hair care and skin care and that’s not easy considering your going to pay more for the (most of the time) things that help the most with aging. I love my Staple Redken hair products and I try to compare it with other high end hair products to see if something else works better for me. I wait for the sales for my hair care which happens about twice a year and I scoop up enough big bottles to last until the next sale. The prices for Redken cannot be beat anywhere so far! I am a rewards card member and I try to buy the most products during my birth month because you get DOUBLE the points during the entire month. You can turn your points into a credit towards a future order (see chart on ULTA website for converting your points to cash. Your points are good for a year or if you move up into platinum or diamond status they never expire. I think you have to spend $450 to move up to platinum status which comes with more perks and then there’s diamond status with more. I also love the fact that a lot of ULTA brand products are 5 star products for a fraction of the price. Some of these products are known “dupes” for the higher end products people rave about and are best sellers. You can order online and if you want to return/exchange something, you don’t have to go through the hassle of shipping it back, finding a box etc. just take it to your nearest ULTA store and they will take care of it. Another great thing if you lose your receipt, as long as you use your rewards information with every purchase they can look up your receipt and you can do business that way. I love shopping at ULTA! Thank you
Why I love Ulta Beauty! 5/5
By Versace bag
Ulta has such a great environment, all the employees are always so kind and willing to help. All the products there are fairly priced and they have such a wide variety of everything. You can always find what you’re looking for at Ulta Beauty!
Customer service 5/5
Anytime I go to Ulta in the Eatontown location everyone is always so pleasant and willing to answer any questions I may have. I highly recommend this store for all my beauty needs. Keep up the Excellent Service! I will refer friends an family.
Love the updated app. Love the store. App keeps me informed. Love Brandi as my stylist. Thank you.
What is going on ULTA?! 1/5
By Safetysuit Lover
App keeps crashing. Won’t let me use my reward points and takes forever to refresh. WTH! 😡
I liked it 4/5
By Must have makeup
Ok so I think that this app is not bad, its ok.I like how you can easily navigate locations and narrow down prices. One thing I would appreciate is a little symbol saying if the product is tested on animals or not. The foundation shads are kinda confusing, but everything else about the app is fine.
Ultra Beauty 5/5
By Yannie 49
You guys are the best!
I love it 4/5
By No email🌺🌸
I love this app, it makes shopping for makeup and other things so easy and you don’t have to go through the trouble of driving to the store to see they don’t have the item. I only have one suggestion, you should be able to sort by best rated but you can’t.
Love this app 5/5
It’s very convenient for me
Worst check-out experience ever 1/5
Can’t check out anything despite trying multiple methods of payment. I keep getting “We’re unable to process your order” or “Please enter a valid security code” even when my security code has been entered and is correct. What a terrible app.
By Malori Broussard
It’s very convenient to check and see if a product is in stock at an ulta near you. It also shows sweet new deals, and sales.
I love makeup so much and this helps me see what products I want to get without going to the store, I live, and live Ulta ❤️❤️❤️❤️❤️❤️❤️❤️❤️
Super Great!! 5/5
i love the app and all its features! i order several products off of here and i am always happy with the service. wide range of brands and products, and reasonable prices! i recommend to everyone!
Not so good anymore 2/5
It used to be great. Just sign in and viola it had all my membership info to see points gained, specials available just for me and the ability to use my points. Now I can’t log into it at all. Keeps saying my account and password are not valid. But if I go straight to the website to log in, it’s all good. So not as good as this app used to be.
first time shopping online 5/5
still got the same great service i receive in the real store ~never disappointed.
No Landscape Viewing Option 1/5
The app will not let you view in landscape on IPad.
Error 305 2/5
App is esthetically pleasing but trying to order earlier and all that kept popping up is error 305!!! Did not deter me from completing my order however was very annoying!!! So for the 25 emails I sent out, hope they help to troubleshoot the issue and fix it !!!
Site continues to freeze up and and empties my cart when I am trying to check out
Crashes on my iphone xs 1/5
Current version continues to crash as I am attempting to shop prior to going into my local store. Error 503 saying the app is taking a “beauty rest”
Also wondering why the “find product in store” feature was removed?!? That was a vital aspect in using the app. 👎🏻
Buggy and meh 1/5
Very buggy and messes up my cart a lot.
It keeps having an error 3/5
Every time I try to search for a product or look at new arrivals I get a pop up that say there’s is something that went wrong. It’s so annoying. Can you please fix
Like using except it keeps timing out and not letting me move on.
Downloaded the app because the mobile website wasn’t updating my cart. Would have 10 items, go to a different page of the site to look at other items, and my cart would drop to 2. Hoped the app would be better, but it’s just as disappointing. App continuously has issues while adding items to cart. Worst experience online/mobile shopping experience by far.