Where’s my points? 4/5
I love everything about this app and it’s very convenient to make orders. But I would really like to have the option of using my points towards the purchase when buying on the app. Please add this feature!!
Only one complaint 4/5
I wish you could see what is available at specific stores
Enjoying Shopping 5/5
By Micaiah Joanna
Love it 🥰
The app is great but their shipping is so slow
Great app, but... 4/5
So I love Ulta’s app but when you go to look up a product and type it in in the search bar, the keyboard won’t show up. Please fix this, it’s not just me who has this, many of my friends have it like this too!!
Needs iPad compatibility 4/5
I love the app on my phone but would like to be able to use it more easily on my iPad. I can’t turn the iPad horizontally to use which is annoying. Otherwise, the app is very user friendly.
Singled me out 1/5
I entered in all my correct credentials and it said error. I can’t get back into my account.
Easy navigation, hard selection 2/5
The app format itself is easy enough to navigate and find what you want. However, once you find what you want, add it to your bag, and try to pay for it, THAT’S when it decides to tell you that the item is not available. It’s extremely frustrating. If the item is not available then it should not allow me to add it to my cart and go through the check out process. I was using a $15 off of $50 coupon and had to spend an exhausting amount of time finding different items to reach the $50 mark again
I JUST LOVE ULTA
Great app 4/5
Love the app, especially the ability to book appointments. Wish there was a way to see booked appointments though.
Amazing staff! 5/5
Looking forward to returning to the store
I LOVE ULTA 5/5
best app on the market
What happened??? 3/5
Loved the app, but it keeps crashing now.
easy to find what.. 4/5
easy to find what i need and have even more online than whats in store but a lot of things are out of stock.
My review 5/5
I absolutely love this brand of makeup and all the other essentials it offers. This place has stuff that isn’t bad for ur face and hasn’t been tested on animals. It’s awesome and beautiful. Thanks brandy
Something went wrong with update 3/5
I love this app, and use it often for orders. But ever since the latest update, it won’t open. Get a message that something went wrong. ☹️
By IMPORTANT MAJOR
I love the app and use it when I can, but recently it won’t allow me to open the app since the new update. I hope the company gets it fixed soon because I do not live near an Ulta so I have to order my stuff and I’d like to be able to do it on the app.
I love Ulta always has what I need !
Always satisfied 5/5
Fast shipping and service and they give you return shipping label.
By Bay City Mom
The colors are not even close to true. Selection and display are slow and moving between features is confusing. I have removed the app for now. This has the potential to be a useful app if it can be made useful.
Muy buen producto muy lindo me encanta
Best Store~APP for all your Body & Beauty needs! 5/5
By Sandee Fun
I only wish I had found ULTA sooner. You carry all the best brands of Make up, Hot tools, Shampoo & Conditioners and so much more. Your prices and freebies are unbeatable! You put together a store that has everything you need. I am in Love! My most favorite thing about ULTA is being able to get high end products, like Clinique foundation and Moisturizer at the same price or lower. I will never have to stand in line at a cosmetic counter, ever again. Your small trial size bottle’s are perfect. They last long enough for you to know whether, it works for you or not. So when buying a large bottle you are confident, in buying a large bottle. I shop at ULTA for my whole family and have never been disappointed. You give great information on your products so you know exactly what your getting. At Cosmetic counters your stuck to pick and choose quickly. You hope the 50$ eye cream you bought, gives you the result you wanted! With ULTA you are not rushed, giving you time to read about the products you want. The details are so important and you deliver in that regard! Lastly the product deals you notify me of, are wonderful. Thank you ULTA, I could not ask for more. You have covered every base! The Frazier Family
Love this user friendly affordable app 5/5
By L Jameson
That has EVERYTHING from the top of the line to the “I love makeup, but I’m too broke to afford it” (like me) type of person. Great sales and deals. If you watch the sales, you can get the more expensive items for sooooooo cheap!!! Thanks to my BFF always shopping for me on/at ULTA, I am completely hooked and still spend my drug store price, or usually less than I would at a drug store. Thanks ULTA.
By Jackiecat review writer
This place is amazing. There are so many amazing skin care and makeup items here. I love this so much highly recommend!!
By kitty bugs
I live in the city of Orange in Orange County, California I’ve never been to an Ulta beauty store before I needed some help finding the right foundation.Customer service person came over to help me and I told her what I wanted and she said I need a clinic which was great but she couldn’t help me pick out a shade. Grant you yes it is COVID-19 time but at least point me towards the right shade. A little help would have been appreciated.
Ulta APP 5/5
Honestly I really love using the app because it’s super helpful & also if I just wanted to do store pick up instead of walking in and looking for my makeup it’s literally fast when they have ur order ready just everything about this app I loveeee💕 definitely recommend downloading it !!
Doesn’t load everything 1/5
It will stop loading as I’m scrolling through, please fix this!
Need Better Coupons! 5/5
By Pony boy 37
Great store and products, but need to offer better coupons for loyal customers.
Logs you out constantly 3/5
This is a really great app and I do enjoy it my only problem is it logs me out all the time and when I try to login my password won't work so I keep having to change it because it remembers my old and current passwords but can't remember it when I try to login
Make up try on doesn’t work! 1/5
Every lipstick I try on my photo looks purple. Also using the app on my I pad and it won’t adjust to full screen
Love Ulta 5/5
They always have what I’m looking for and it arrives at my door in only a couple days!
Virtual make up does not work 1/5
Virtual makeup feature is a joke. Every color I choose turns blue or purple. Selected all red tones , still gives blue lips. Same goes for all the other types of makeup. Everything turns blue frosted grey and the eyeshadows do not match the selections. I was hoping this would be helpful since we are in a pandemic . Super disappointed .
App consistently logs me out & doesn’t recognize password 2/5
Every time I try to use the app I have to resign in and change my password. Very frustrating
I HAVE NEVER SEEN AN MAKEUP APP LIKE THIS ITS LITERALLY THE BEST YOU CAB TAKE MAKEUP QUIZEZ AND LOOK THROUGH MAKEUP WITHOUT EVEN GETTING UP :O
That shipping was Speedy 🛍💨
Shopping on app 3/5
App is little slow. Hard to shop for my concealer online none look like one was using. Had to guess about color
Online order 1/5
I went online to make an order today, I purchased the buy 2 get 1 free neutropena products with the free donut cooler bag with purchase. My session timed out and had to start over therefore when my order finally went through the free gift was not checked so when I picked up my order I did not get it! This is ridiculous that the website froze. Then when I inquired in the store the sales lady was rude about the whole situation man. When you advertise a free gift with purchase it should be given to you with no problems. Like it is I store, it is automatically given to you.
Easy to use 5/5
So easy to order and ship or curbside !
Constant Login issues. 2/5
I am constantly getting logged out of this app, but especially after going through an update. It never recalls my info- even though I’ve selected “remember me”. It takes multiple attempts to log back in, after receiving repeated incorrect username/password messages. I swear I have reset my password every. single. time.
When you don’t have access to brick and mortar stores, it’s exceedingly frustrating to not be able to shop online without these issues.
Love it 5/5
I love using this app
Ulta review 5/5
I love this store and everyone that works there is so friendly and easy to talk to. I don’t feel embarrassed to ask questions and I feel like the people that work there just really wanna help everyone get exactly what they’re looking for! ❤️❤️❤️
James Charles pallet 5/5
By best makup
It’s the best app for makeup
Things are running so smoothly now! Great job!
Crashes constantly 1/5
I do not live nearby any Ulta stores, so the app is the sole way I can shop. As of lately, I’ve given up and had to make the switch to Sephora. The app crashes on me within 5 seconds of browsing, clicking an item, or just opening the app. Not worth the trouble.
Love this app but every time I try to order something it says I need to do something else and will not let me place my order
By harry dog 123456
What good is it to have credit card saved in my account information if I have to go get credit card to enter security code?
Horrible Company 1/5
Everything about my whole recent experience sucked, my order went to the wrong address and i caught that almost immediately and they weren’t able to change it/cancel my order. So i contacted the shipping company they were working with, it wasnt my local post office, and instead of telling me they wouldn’t be able to change it they led me to believe it was changed and still shipped it to the wrong address. Now i don’t have my makeup, will not be a returning customer
App won’t let me log in 1/5
For whatever reason I have been unable to login to the app for a couple months or more, it tells me my password is incorrect but I KNOW it’s correct because I can login to the website with it just not the app. Please fix!!
**Update: thanks to another users review I now see what is the problem. You ask for email to log in but what you really want is username!!! Please change your app to ask for the correct login data!!!