This app is crap 1/5
If you are a company head trying to force this on your employees there is a special place in hell for you!! This app is nothing but problems! I’ve never been locked out of an app for following its own requirements but this one it’s a constant! I spend more time talking with our hr trying to get back into this worthless app then it’s worth!!
Terrible App 1/5
For an app that has such a high rating it’s super frustrating, disappointing, and flat out useless. You can’t really do anything with it besides change your personal information. You can look at your hours but you can’t look at your next paycheck until the day before you get paid. You can’t contact the company directly on the app. You’d think if you’re gonna spend money for an app you’d want it to do more for your workers/users then just take up space on my phone.
Annoyed 6666 1/5
By annoyed 6666
This app is really annoying to use
Waste of time and space on phone. 1/5
The app used to work fine and I could access my account. I went through the mandatory password resets it asked for.
Now I can’t login.
I have had HR reset because it keeps locking me out.
I have had to reset the password for every login attempt. I get the security tokens, it says to log in again, and I am back to square one on a perpetual loop of inaccessibility of doing every step it prompts only to remain unable to use app from my phone. It sent me to the web page and then back to the phone.
Still CANT LOG IN.
USELESS CRAPTASTIC APP.
Won’t let me login 1/5
By alissa schmoele
Every time I use the app it says invalid username and password. I hit forgot password and successfully change it, but it keeps saying the password is wrong 1,000 times. This is extremely inconvenient because I have no idea how much I’ll be paid or can’t see my time, etc. at this point I’m 100% sure IT IS NOT AN ACCOUNT ISSUE. Like I said I have reset the password several times and to reset the password you have to know the username so I know that is correct as well. Irritating!
Still not giving me the option to punch in it out
Great App 5/5
Touch ID 1/5
By Sunrise pirates
The last few updates have required a password each time to log in every single time even though updates are far between my usage. I am constantly having to use my password to log in. Touch ID has been enabled from the start. I disabled and re-enabled it just to see if that would allow it to work again but unfortunately that did nothing. Please back this feature, or allow it to work once more as having to constantly use username and password logging in to the app is quite annoying. I give this 1 star because the feature was there and worked 3 updates ago and now it has not since.
Easy and intuitive 5/5
By Tony - ex Pandora Lover
Love the pay insights so I know what’s changed on my check. Org chart is incredibly helpful to find the right resources in my company. Learning on the go is amazingly simple. Love the addition of retirement benefits and detail behind it. Slick app that’s super intuitive
Don’t waste your time 1/5
This app is virtually useless. All it shows it my past payroll and tax information. I need to know punch times, hours worked.
I have to keep deleting and installing every time.
App is junk 1/5
The app hasn’t worked for weeks why don’t you guys fix it
Easy to use 5/5
Easy to use and so convenient.
App does not work whatsoever 1/5
By f u c k you apple company
No form of contacting Ultipro for customer service or questions. Login information is wiped clean and the app denies access because it forgets what my password is. I have had to have my HR department reset my account twice in the past 2 weeks and have gone through 4 different passwords because it seems a password and all the process of forming account is for one sign in. Terrible app run by careless people who don’t have the common decency to leave a contact us page because they know their app is a dud and are hiding from their problems.
Bad U.I and barely functions 1/5
By Austin H H
You could tell me this app was made by middle schoolers for a project in a computers course and I still wouldn’t believe you because this app would single-handedly have caused them to fail the class.
Login is barely functional, U.I is just plain ugly and there’s a very obvious amount of lag when moving between pages and notifications are non-existent despite the app telling you otherwise.
This app does work, but does not work well.
You can triple check that you’ve clocked out, and then when you get to work the next day, it still has you as clocked in because the app glitches.
Never loads 1/5
This app is a hit or miss but most of the time it won’t get past the first screen. Nothing but problems so far not impressed.
Mine only show pay and setting. That’s it
Waste of time 1/5
This app doesn’t even work half of the time. I open it, and it sits on the “UltiPro” screen and I’m not able to check anything. Says they fix all the bugs but obviously not. Someone fix this because it’s irritating to not be able to check my pay.
Mobile version is very basic
App doesn’t work 1/5
Loaded this app from the Apple story and it never loads. Useless!!!!
This new update 1/5
Doesn’t allowed me to approve my hours through the phone ? Please fix
My UltiPro app is stuck on the loading screen 1/5
By 5star shorty
The app won’t get past the loading screen and let me log in I have a new iPhone 11 and everything is updated
Stuck on start screen 1/5
This app used to work on my phone but for the past week it has been stuck on the start screen and doesn’t load. Cannot use it at all, even after updating. Useless.
Downloaded it 10 minutes ago. Won’t open. Not helpful for my job that I NEED it for
Continuing to crash never works !! 1/5
Always crashes, or never works !! Takes long to load & delays. forces u to turn location on in order to use .
Can’t punch from cell phone 3/5
The message that shows up when trying to punch in while sitting at my desk, and my gps location is on, says that I’m not within range. I have an iphone8. And I am connected to the company wifi.
However, I am able to get in to everything else. Just won’t let me Punch in or out. Please advise.i
Freezes more and more 1/5
This app was good, but now freezes every single time! How are we as employees supposed to manage our accounts??? Needs an update ASAP!
Easy access 5/5
By Musa Malik
It’s very easy handy access on your finger tips and user friendly.
Never opens!!! 1/5
I need this app for work and while other employees are able to use it, mine will never go past the first screen. And I don’t have an old phone!
Doesn’t work anymore 2/5
So this app worked on my ipod touch now starting two weeks ago i can’t get it to work just get errors. This program is useless to me know on this device. They said they would look into the error i took a screenshot of but almost two week later nothing.
Loading Issues 1/5
By Southern Bama Chick
This app used to work great but after the recent updates, I can’t get past the main green screen. It won’t load enough to get a support ticket like you've mentioned in response to other posts with the same issue. Please fix it!!
Won’t load 3/5
I love the app and have to use it for work but I am like a lot of other people saying it will not load. It stays on the green screen. I have uninstalled and it will work for a day or so and gets stuck again. I have seen the developer asking to put in a support code after opening but it will not load at all
Why does the app get stuck on the logo screen. I haven’t been able to use it in weeks. I’ve tried uninstalling it and reinstalling it but it still won’t work! It was great when it did work but this is ridiculous!!!
Fix it please ❤️ 4/5
I’m having the same problem as the last 2 recent comments I saw. It rarely loads up for me but when it does it works fine. When I use the website it just tells me my password is incorrect all the time even tho I changed it and put the new one in which makes no sense what’s so ever 🙃.
Mobile app 1/5
By Kora love
Worked the first week.... hasn’t since. I travel within the US and abroad terrible.
Works when it wants to 1/5
By feelin frustrated
So the app is great when it actually works!!!! Numerous times I’ve tried to login and it’s just the green UltiPro screen... no place for login info to be entered. Then I try using the online version and it tells me my username and password is inaccurate! FRUSTRATING!!!
It’s a good app 4/5
The only issue is I can’t see my sick time
Loading the app 2/5
By Royalty Nae
The app never loads on my phone. I May get lucky some days but others it wont load. I deleted the app And reinstalled it and have tried everything with no luck
App not working 2/5
The app opens but stays on the opening screen. I cannot get past that to log in and view my paystubs, which is critical. When it works, it is great.
Application does not load off start screen uninstalled and reinstalled multiple times 2/5
Will happily change my rating to 5 stars if you can tell me how to get the app to work consistently on my iPhone XS Max thank you.
This app is horrible! My company (harbor freight) just switch to ulti pro and I got a new bank so I updated my card information but it won’t allow me to delete my old card info which means it won’t let me select 100 percent amount deposited into my new account because it still Shows my old account! AND a really big issue is that I cannot login to the desktop version for some reason. I log into the app fine but the desktop version it’s says there is a problem with the account! Anybody had that happen before?
Great app 5/5
This app is very useful
for my personal convenience
By dreaded user
App is absolute trash hardly ever opens. Wish the company never left adp
Clock in problems 1/5
This app doesn’t work most of the time. I always get an error message saying I can’t clock in. Sometimes I am unable to clock out as well. I also end up with a blank screen when I click on the app. Something so widely used should work ALL of the time. I don’t like this app at all but it’s the only way I can clock in and out at my job.
Won’t work 1/5
By Miss Melly84
What is wrong with this app? It won’t load or anything. Stays stuck on the UltiPro green screen. Even when I try to go to it from the website it tells me my password is wrong
What have you done?? 1/5
By Irritated and inconvenienced
I never had a problem with this app until recently. Whatever update you did broke the app for me. It won’t open. I can’t see anything other than a green screen with your name and logo.
NEVER LOADS 1/5
I have had this app for well over a year and it worked perfectly fine until a couple months ago. There was an update and since then I can’t get past the initial loading screen. I’ve checked for updates, deleted and redownloaded it. Nothing works, you also can only log in through an actual desktop. So I can’t even go through my phones internet browser to log in.
Turbo tax issue 3/5
I received an email from TurboTax claiming ultipro has an issue with our w-2 ‘s ability to be uploaded. Didn’t specify what was the problem.