Universal Orlando Resort™

Universal Orlando Resort™

  • Category: Travel
  • Release Date:
  • Current Version: 1.24.0
  • Adult Rating: 4+
  • Developer: NBCUniversal Media, LLC
  • Compatibility: Android
95,939 Ratings
$ 0

Universal Orlando Resort™ App

Whether you're still planning your trip or already here, the Official Universal Orlando Resort™ App is the ultimate must-have. It's free to download. Before and During Your Trip, It's Easy To: FIND EVERYTHING YOU NEED • Get detailed, interactive maps of the theme parks, Universal CityWalk™ and the on-site resort hotels. • Check ride wait times and show times. • Find dining venue menus. • Use filters to find and sort by park, ride type, shows, dining and shopping. • Locate all restrooms, including family restrooms. • Set a parking reminder to find your car by section, level and row. GET READY TO RIDE • NEW – Get a place in the Virtual Line™ and get your return time for Race Through New York Starring Jimmy Fallon™ and Fast & Furious – Supercharged™. • NEW – Universal Play™ lets you enjoy interactive experiences, games and trivia about the rides. Check it out via the Supercharged Network in Fast & Furious – Supercharged™. MAKE IT YOUR VIRTUAL WALLET • Purchase park tickets, Universal Express™ Passes and Universal Dining Plans. • Create an account to easily access your purchases and redeem with a scan. • Set up your TapuTapu™ wearable as a payment method while in Universal's Volcano Bay™. CREATE A FAVORITES LIST • Mark your top rides, attractions and more. • Use it as your own personal "to-do" list. • Get accurate wait times for all your favorite rides and attractions in one place. • Set alerts for low wait times and show start times. • Get a customized map view to find your way. ALWAYS BE IN THE KNOW. • Stay up-to-date with in-park notifications on attractions and schedule changes. • Get location-based announcements related to the park that you're in. • Find out about special offers and special events. Plus, it's easy to stay connected when you're at the resort with free WiFi throughout the parks and Universal CityWalk™. NOTE: Continued use of GPS running in the background can dramatically decrease battery life.

Universal Orlando Resort™ app screenshots

Universal Orlando Resort™ app reviews

  • Absolutely Amazing!!!! 5/5

    By Frenchy the flower
    Super helpful in and out of the parks.
  • APP fails to open in 1.23.1 version for iPhone 3/5

    By plaaindxh
    Updated to 1.23.1 and the APP is failing to open. Unable to access elven after reload of the app.
  • When it works, it’s fine 3/5

    By Tam Phan
    When the app works, it’s good. But I just tried purchasing tickets via the app, and it gave the most ambiguous error messages, and failed on me twice. When I finally got the confirmation page, it didn’t even fit on the screen. Please do more QA to make sure your app works. If I’m having this much trouble trying to give you my money, you’re probably leaving tons of money on the table to people who are less persistent than I am.
  • Useless for maps 1/5

    By Gdjjsmsjdgfgrhdhhdurjdj
    Tried to use this to get a map of Harry Potter World. There’s no way to zoom in close enough on the park for details. You can’t filter by just individual park—only by Island of Adventure/Volcano Bay/Studio. Does have menus and showtimes which is good.
  • Scary 5/5

    By USARhinoHero
  • H h hi 5/5

    By Scottja
    I l l loved it!!!!!
  • Best Park ever 🤗🤗❤️ 5/5

    By dj font
    So awesome
  • Accessibility 1/5

    By momma bee17
    My husband and I really used to like this park. I no longer do. I looked at the ride guide online and saw that many of the rides showed a wheelchair and did not picture a wheelchair going to walking. (Meaning you have to get out of the wheelchair) My son has Duchenne Muscular Dystrophy and fell and broke his leg in May. He did this by standing and attempting to go to the bathroom. That leg is 50% healed. Also after getting off the train to go to Islands of adventure when we got to the elevator the employee motioned for us to keep walking. We did only to come to a STAIR case. How was my son suppose to get DOWN? We go back to the elevator line to be told there are 2 people ahead of us. When we had just been there a couple of minutes ago. I told the lady you sent us down to the end. I was upset! She said I wish there were signs. Then a couple of minutes later she came up to us to say if you go to guest services you could tell them we need signs. REALLY. I was beyond angry. I couldn’t even talk to her because it would not have ended well. We will not be coming back and I would not recommend this app ark to anyone in a motorized wheelchair. The labeling on the rides is misleading.
  • It’s great! 5/5

    By baseball powerhouse
    I love this app because it gives information about halloween horror nights and more! It also gives information about rides and if they’re closed for maintenance or not. Can’t wait to go in January! Hopefully none of the rides or closed! Or no bad weather!
  • Endless fun and great service , it was like living in a horror movie . 5/5

    By jmike1
    Endless fun and great service , it was like living in a horror movie .
  • Convenient 4/5

    By ErwinG
    Love the app. Only thing I don’t like is that you cannot remove past linked park tickets and room keys. If it’s possible, it’s definitely not intuitive enough. Please fix this.
  • Mobile order 2/5

    By kenny.ermann
    You’ll need 3 weeks of training to mobile order. The process of adding your credit card is very unintuitive.
  • Kids Menu 1/5

    By Rodney J 59
    Dining places should show a kid’s menu if it has one. Also, where can you get a grilled cheese sandwich? It’s one of my grandson’s food groups. Overall, provide a clearer information block on type of food and general cost.
  • Disappointing 2/5

    By Dr.RS21
    The map is difficult to view and slow to update. Wait times are questionably measured. Info about early admission is not adequate to inform those waiting to enter “early”
  • Doesn’t link my annual pass 1/5

    By annualoassme
    Doesn’t work
  • Don’t buy express pass 4/5

    By WordBrainer7219
    Mega money to get in and then even more mega money for express pass. Still waiting more than an hour per haunted house.
  • =^( App just crashes 1/5

    By mr glip glop oct 9 2019
    Completely unable to use the app for more than ten seconds. Wait times works better. Disney was a battery hog but at least it can function. 0️⃣0️⃣0️⃣0️⃣0️⃣0️⃣ out of 10 🙋🏽‍♀️💆🏾‍♀️💁🏿‍♀️🙅🏻‍♀️💇🏾‍♀️🤦🏼‍♀️
  • Failure multiple time 1/5

    By Protoman321
    This application hasn’t worked correctly since the beginning
  • Incorrect Wait Times 1/5

    By Poopfart diarreah
    Save your time and money and go to another park. The wait times on the app would say 45 minutes on one ride we waited 62 minutes for it. People with the express pass would come and get on first and you end up spending your whole day in line. We went to Disney and the wait times were either right on or shorter then what the app report. Also to do the parent swap you have to wait in the 60 minutes line instead of getting the card at Disney. His park is not for families with little kids. But Harry Potter world was amazing.
  • Add member section 3/5

    By @calliecaron
    Can you please add an annual member section to the app
  • Doesn’t give search choices 3/5

    By Noramg88
    No search choices by name?
  • 😁 5/5

    By Carride89
    I love this app.
  • Small bug 3/5

    By JoeCool5674324687
    Sign in page is buggy
  • This app is not as good as Disney app 3/5

    By fantesjame
    In this app you have to choose the park and you can’t see other parks near by to have idea where what is. Also there aren’t signs where what is located for everything there. Disney app is way more informative.
  • Un sueño 5/5

    By teofons
    Lo mejor del mundo
  • Show times 3/5

    By chatmich
    Cannot view the show times easily or maybe at all ...
  • Ok for rides or shows 3/5

    By bfyhfdbjkk
    App is fine for rides or shows. Restaurants and shopping are not useful. Wish you could make reservations or fine where a certain shirt is sold. Maybe it’s just me.
  • Helps with everything imaginable 5/5

    By kiara456
    Always the best. Can help with anything you can probably think of. From where you parked, where to eat, from the wait time. You can also purchase food now I believe. This app just keeps getting better and better
  • BATTERY 2/5

    By jlz09
    The app itself is fine. However after recently looking at my battery life on my iPhone for the last 7 Days, 87 HOURS had been used in background activity. Hoping this is a glitch, however all my Settings have been changed because of this much background usage. Hoping it can be fixed as I’m sure others are experiencing it as well.
  • Doesn’t include packages 2/5

    By Lalalawhatwve
    Doesn’t help you save money or show you all the tricks between different tickets for parks and horror lights
  • Be ready to wait in long lines 1/5

    By mcfurlong
    Long lines in attractions are normal but waiting for 2 hours to buy food is unacceptable! Very disorganized you won’t see this in Disney park or seaworld
  • This app kills your battery!!! 1/5

    By Captdah
    I’ve had this app for a few days because I’m going to universal next week. The app used all my battery and my phone didn’t even last the whole day. Do not download this app until you get to the resort!
  • App auto dims 2/5

    By Matt2581
    When at Halloween Horror Nights, I was trying to use my Express Pass in my app wallet. Even with my brightness turned up all the way, it would auto-dim when I tried to have the ticket scanned. I’d disabled any iPhone features that could have caused the issue. It must be a bug in the app. Incredibly frustrating. The app works well outside of that.
  • Easy simple 5/5

    By funsizedjenna
    So much easier than using the website.
  • Fabulous 5/5

    By JenniferJemnyjen
  • easy to use 5/5

    By Merhvffth
    quick and easy to download, setup and navigate!
  • beg 5/5

    By AbbaZabba__
    fantasy bbsvev bevev
  • Halloween horror nights 2019 5/5

    By Captain Austin Keaton
    This is our 3rd year in a row coming to HHN and it’s amazing. Highly recommended.
  • Totally embarrassed 1/5

    By mben7629
    My tickets were voided so I was sent to guest services I have never had this experience and am so upset that this happened.
  • Yes!!! 100% 5/5

    By It's me!!!!!!!!!!!!!!🤩
    This app is amazing! It allows you to monitor the rides times, while not getting lost. It allows you to be quick before the other people. 100% recommendation!!!
  • This app is lacking in every way. 2/5

    By westc.
    Please take the time to see what Disney is doing on their app. There is SO much more that could be done on the app.
  • Adult Review 5/5

    By Pano Z
    Extremely impressed with the development of Universal Orlando! I went as a teenager every few years and loved it. My wife and I (28 years old) decided to make a trip to Orlando for a couple of days and stayed at one of the on-site hotels. It was amazing, having both the relaxed, hang by the pool & drink resort style vacation with the adventure & entertainment style vacation. City walk had all the great restaurants and bars we enjoy. The entire experience only gets better every time we go, and they continue to add attractions in entertainment.
  • Awesome! 5/5

    By dylan haselum
    It’s an amazing guide sooooo helpful like u can see the whole area and choose thrill kids dine shop and much more!love it ⭐️⭐️⭐️⭐️⭐️ stars!🤩
  • Poor time consuming application to begin with. 1/5

    By AshishConsultant
    Poor performance.
  • Linked tickets not working 1/5

    By Redhat Spike
    Once you scan your ticket, it does not show up in your wallet. App says to go to guest services. After waiting in line, guest services, they tell you they can not help with the app. I have used it in the past. Uninstalling and reinstalling does not help.
  • Scanned ticket 5/5

    By Alex2654
    Not working g
  • Spiderman 5/5

    By IronSpiderman00705
    You need more Spider-Man stuff
  • Profiteering 1/5

    By J. Weasley
    I understand capitalism. But everything about these parks blatantly flaunts Universal’s greed.
  • Universal excitement! 5/5

    By whitezebra21
    This park rocks!!! ❤️👍🏻❤️. Looking forward to Velosicoaster coming to Islands!

Universal Orlando Resort™ app comments

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