Customer service 1/5
Just Work On The Shipping & The Payment, Y’all Put The Money Back On My Card I Never Knew Where It Came From Soo I Spent It On Some Bill , But Now Y’all Want The Money Back After I Already Ordered Them & Paid For Them On March 3rd 2019 , The Orders Backed Up I wasn’t gone receive Them Till April 9th But Now They Cancelled My order Because The Money Not or there no more after they already took it
So annoying that you have to have an order number to search latest orders... you have to go back into your email and then back to the app. Post design, do better!
Just love this app 5/5
When I’m in your shop in your shop it’s addicting especially on the urban outfitters app got everything you need even more stuff to shop on online hands-down the best shop in at sales price updates daily even rewards👍👍👍
Best Online Shopping App! 5/5
By Five stars for temple run
Only store that I love to shop on their app
Great app 5/5
The app makes shopping very easy!
Urban Outfitters is a great store and has a great online selection!
Love it 5/5
Well how do I begin... I really love this app. I have shopped at UO with out this app before and I was not getting the full experience. This app helps me earn rewards for shopping and keeps me informed of the new deals and specials that are online only.
Could use a ton of improvements! 2/5
By Jibin Jacob
The app is mediocre at best! Anthropologie and Free People’s apps are so much more sophisticated and useful than UO app!
A feature that should be on this app is AR for furniture! Why does the other apps have this feature but not UO?
Also filters needs much more improvements such as “Fit” “Product Type” etc. in each of the subcategories of their products. It’s hard to browse for items that’s on sale bc it’s just thrown on the page for you!
Urban outfitters 4/5
I wish they put the model’s whole outfit so I can find it easily instead of searching for the time.
Great App 5/5
Love this app
love the apps new lay out! 5/5
By kel wes
great clean look and simple to use!
Nice app i like it
I love the app! It’s so helpful
Very convenient and aesthetically appealing 4/5
By Chana Winona
I really like how it really resembles the layout of the website. I like everything about the app but there’s a small feature that would be added. I made an online order on the website and then after that purchase, I had decided to make an UO account. I just wish that there’s a feature where I can add order id and keep track of my package status on my account without having to remembering the id and the info is just on my account in a tap.
This app is so useful in so many ways. It’s convenient and fun. I love it!
Urban is a store where you don’t think you’ll spend much time on it but you end up finding $5,000 worth of things you like a realize you can’t get it all. I’m so in love
App is easy to use, keep it up UO!!
Love this store! 5/5
I absolutely love all there trendy clothes that’s in with today’s current styles & they are very affordable! If u can’t afford to pay for your total purchase upfront then they offer “Afterpay” which is a real awesome company & u have to get there app and sign up! They paid for my order & I only have to pay them 4 installments! I love both of these places & will continue to shop there every chance I can get!
Love the rewards system, the app is great
Thank you 5/5
By Ms HLP
Love the quality of clothing and easy shopping
very aesthetically pleasing app and easy to navigate and use. found out so many new things about UO through using the app
Easy almost better then website
i love u but... 5/5
I LOVE U URBAN BUT FOR THE LOVE OF GOD THE BUTTONS ALWAYS FALL OFF MY PANTS IN THE MIDDLE OF THE DAY
I love the in-store purchases as much as the app purchases and always have had my items delivered sooner than expected! Love love love!!!
The only downside is sometime the app lags but being on your phone it makes it easier than the site.
App was great up until recently 4/5
I've had no problems with the app up until recently, it was actually a pretty good app- easy to use, etc. I love UO and have bought a handful of things from them but recently my app won't launch it just keeps telling me I need to update the app but when it redirects me to the App Store it doesn't have an update option it just says open and when I try opening the app again it just sits on the UO loading screen. Please fix this bug!
I Love UO 5/5
By Mr. UO
I am the Fresh Prince Of Urban Outfitters 🤣😂
Best Store Ever 5/5
The best decision I’ve ever made was to start online shopping, and once I stumbled across this site it was pure bliss.
By Vie A
Access to Order history would be nice along with more detailed account info-
Urban Is the sickest place ever!
Easy to use 5/5
Navigating the app is a breeze. Works fast and with no complications
The Urban app is great! Just wish the UO exclusive Wildflower cases would also sell to X and XR iPhone models ):
best shopping app 5/5
easy to use and can always find more things than in store
I love this app! It’s so efficient and makes it way easier to shop for cute outfits ❤️
Less flower patterns, more colors, make reviews easier 3/5
By One Broken Shoelace
I love you guys but:
1) I bought a UO dress years ago & I’ll be buried in it. It’s long, flowy,has an underskirt & a very understated pattern in brown of the planets & various asteroids. I repeat- THE PLANET & VARIOUS ASTEROIDS. The dress doesn’t even flatter me that much. It’s the design but most importantly- THE PATTERN.
Can y’all cool it with the big & lil 🌺🌸💐s,(flowers.I have a great big beautiful garden myself. I just don’t want to wear it or my grandma’s sofa either),the gingham & the white. Look through a (really good) telescope to get your inspiration. I’ll send you a jpg of my dress.
The last thing I want is big patterns (which I hate- I’m a 5’2” fidget)of the Milky Way & Saturn,etc. I want small and maybe even subtle. But you all have done it subtly one. I know u can do it again.
2)Also, I don’t consider “more colors” a choice between white & shocking red. If you don’t have more than three colors, indicate by writing (“available also in red”)or whatever. “Available in other colors mean “mossy green, pearl pink, happy blue, bi polar orange,etc”)
3) Make writing a review easier. I live your reviews. They are a big factor in deciding what I’ll buy, although if I love something I’ll buy it anyway. (And the reviewers are usually right!)
I emailed Zara last night to share that if they can’t show reviews as UO does,I’m not shopping at Zara!(I bet they were crushed).But yr word limit is a little stingy in the review box. I know you need to control people (like me) who could go on and on but give us 2 lines more. Please. And please stop dumb things like:
UO: I’m sorry but there is someone already registered with that name.
Me: Really? I thought I was the only “Juju” in the world!I’ll change my nickname of 30 plus years to “Hello Kitty”. My mom won’t be too happy and my kids & husband will be confused but UO has decreed - someone else in the UO universe has my nickname so I no longer can.
I have a friend we call Peanut. I bet no one else in your database has a nickname of Peanut, right?
But I love you, Urban Outfitters! Never leave us!
Judy “Juju” Woodruff
7254 N Grand Avenue
Indy, IN 46250
By 1530 Itunes
Lit app we love it
Try harder ! 2/5
Terrible customer service on the phone and shipping of items is hit or miss . Also - who are the buyers these days? So many trends missed , prices are getting too high , and overall just a downhill slide for this co. I am a customer for over 10 years - now I barely order ..... fix this!
shipping issues 1/5
i ordered my item the 22nd of February and it said 5-7 business days it’s been 14 days and still nothing. so i checker and it said it got back ordered and will arrive on April 5th. i bought this item for a trip i was planning on going on, on the 25th of March. i am very upset and probably never buying from here again!
Great quality clothing that never disappoints 5/5
Love UO 5/5
Love this app!! So convenient 5/5
Love this app
UP App 3/5
Good app wish they had more special sales for members only but, has a lot of great features to it.
See all colors 4/5
I love this app and urban outfitters as a company.
I would love it more if I could see all the color options under the main pictures that I’m scrolling though.
Best service 5/5
By Sam Olivier
I like how fast the items are shipped.
Urban Outfitters 5/5
This place is amazing! I go here all the time! This place has everything! Thank you for being an amazing company!
Súper Awesome Store 5/5
I love buying online by using the app. Is so much easier plus you can see all the deals available and earn rewards. Love their retro mid century modern style.
Really love the shop, find everything what i need! Much love!
Love UO 5/5
By Channing t.
Great app, easy to use. Updated often to keep us interested!
By Auddie S
I live close to an Urban Outfitters and a lot of times they don’t have what I’m looking for at that exact store so when I go onto the app I feel like there is soooo much that I love!!!! Of course the prices are annoying and expensive but when I order something it’s always nice quality. Also I can get really good deals and I absolutely LOVE THAT!!!