New app is garbage 1/5
Cant check tracked items. Must submit tracking for items over and over again everytime i need to track item. Nothing stored from previously shipped items. Disaster. If negative stars could be posted it would happen. What college educated nimwit decided to screw up a perfectly fine app? Promotion in store? Most likely. Keep up the good work! After all they deserve it right?
Not good 2/5
It's almost as if USPS created an app for the sake of having an app. This seems nothing more than a condensed version of the web.
Poor functioning, slow, hard to get detailed information. Tracking information is spotty at best.
Informed Delivery sort of works... Often times it shows one or no pieces of mail when there are five to six envelopes in the mailbox. But seems to have no problem capturing the targeted ad mail.
For some reason there is no push notification. Only text and email.
Honestly this "app" is not worth the time it takes to download.
Can’t change my address 1/5
Can’t change my address. It says my phone number is an invalid format, but it formatted my phone number for me...
A cumbersome version of the website 2/5
By CDR Jack
Does many of the things the website does, only worse. Even though it retains the hold mail history as links, the app did not find it by touching the link. The app did not retain my name and address for new mail holds and did not allow auto fill, which you can do on the website.
Nice app 5/5
Use it all the time to track packages, works great.
A disgrace... 1/5
For several months now, both the USPS app and website have been declining all our forms of payment, even though they are are in good standing and are being approved by the credit card company. Our attempts at contacting USPS Customer Service have resulted in generic responses and no actual results. A Google search showed that we are no alone in this plight. I am now paying a monthly membership for a site that acts as an intermediary to the USPS without offering any value added, except that their payment system works. It's unfortunate, particularly considering how well, in my experience, the USPS works on the ground.
Decent, basic app; needs improvements 3/5
By Raptor Hawk
It’s nice having this app but it could do so much more. I mainly use it for tracking deliveries. I do sometimes have trouble getting it to initially accept and process tracking numbers. They eventually take but this shouldn’t be an issue. They should take a lesson from some of their competitors apps and provide similar features (i.e. automatically recognizing a tracking number in your clipboard, ala UPS). The app seems very basic and antiquated. My biggest complaint is that there is no iPad version. Companies who only put out an iPhone version show they lack a commitment to their customers. There are hundreds of millions of iPads out there. Put a little more effort into it, USPS!
I like the USPS app but I just wished there’s a Apple Watch app 5/5
I like the USPS app but I just wished there’s a Apple Watch app also because I own a Apple Watch it would be cool if there was a Apple Watch app for USPS
By Jo Jellz🤘🏾🍇
No address book? 1/5
Why don't you let us use the addresses kept in the history? Please consider.
Signature confirmation 3/5
Wish you guys could add signature confirmation option in the app i have to go thru the desktop version to be able to do it.
Useless piece of junk 1/5
By Unhappy FB addict
This app is as useless as USPS’s services. Requested a redelivery of a package because the mailman was too lazy to walk 5 steps to knock on the door. The redelivery never happened. Waited for a good 1.5hr to speak to someone and I’m still waiting. They don’t deserve any stars!
By bb22 from gb
I just wanted this app for one thing… Tracking my package. It looks like it can’t get the job done. Instead it forwards you every time to a questionnaire about how you like the USPS. What?
The camera turns on to scan the barcode. And then it redirects you to a different place on the Internet. And the bummer is it can’t do it either.
Deleting this one.
Junk app only collects survey 1/5
I downloaded this app just so I could use my scanner to scan the QR code on my receipt and track the package. Instead of tracking a package I was redirected to a survey popup that I could not exit. After completing the long survey about my last visit and being nagged to enter text details I tried to go back to the app, and still as soon as I scanned the QR code I was bounced out to to the survey again. I am so angry. I well find any alternative to the post office When I can.
What a stupid app?!?!? 1/5
When you try to scan it always asks to take a dumb survey!!
Tedious to track packages. 2/5
The responding time on this app seems like forever. Pasting tracking numbers is a pain, especially when you have to manually delete previous numbers, to make room for it.
Address change does not work 2/5
You can’t change your address using an iPhone, the app just flickers and does not advance. Tried also using the website same problem, must be a safari issue with the iPhone.
Great app for tracking!
Gets the same rating as mail delivery 1/5
By Stone Lake
I’ve had this App for about a year now and it hasn’t been right one day of notifications on mail being delivered, or it notifies me after the mail has already been delivered.
Absolutely garbage 1/5
This app is a joke. If you forget your password there is no recovery option other than to create a new account....but because you already entered key data such as a mobile number in your previous account you can’t use it in the new account! Absolutely ridiculous. I’m absolutely frustrated by this app!
USPS delivery 1/5
By usps delivery
Won’t show images on Apple app or google app.
Good but needs some work 4/5
The app could use a login feature. Also, there should be a option for push notifications about your shipments.
Defaults to satisfaction survey 1/5
When I scan a USPS bar code, the App transfers to the internet site and requires me to complete a lengthy customer satisfaction survey before telling me it can’t find my Priority Mail shipment. This is a sure fired way to make sure the Post Office gets bad feedback scores. Not smart!
Awesome app 5/5
Never works! 1/5
By The Guy Who Plays Video Games
I got this app for informed delivery, every time I sign in now it says I have mail but it hardly ever shows my mail.
Horrible App! 1/5
This is a horrible app just like the horrible people at my local post office at 140 N. Main St. Where is the help or contact link on your app?
Images missing 1/5
Images of mail no longer appearing under informed delivery.
Full of bugs 1/5
Can’t even get past creating a login. First it crapped out half way thru creating an acct then said my ID didn’t exist. Tried creating again but said my ID was taken, which was the one I couldn’t log on with. Tried a new ID and couldn’t get past the final screen even though no errors. I give up. Very frustrating
Informed delivery 1/5
This app is useless
Pics of mail pieces do NOT display 1/5
Pics of mail pieces do not display. Been doing this for a few weeks. Makes Informed Delivery service and app completely useless.
Absolutely Useless App 1/5
Just can’t track mail from tracking numbers. Shows letters and packages as not yet received yet by USPS when, in fact they have already been delivered. Just another example as to why UPS and FedEx have been so successful.
Usps cancelled or blocked me from using the program 1/5
They have a 55 minute wait time to even speak to a human. I was cut off from the use of their mobile application and informed delivery without any reason and cannot seem to download it again. I only used it to see if I had any mail. I am far from my mailbox I have walking difficulties and I’m tired of going all the way to the box to find nothing. Tell me why, USPS. Why did you just drop me?
Needs a complete overhaul.
Too slow, remove the 35 max, remove the search bar on the main screen since it’s useless since you have to click track for it to actually be entered, it’s just a terrible app.
last update seems to have killed it 1/5
By Jonny Real
i used to rely on this app, but now i can no longer use it to track packages. fix it.
Of no use as it won’t accept new current tracking #s. 1/5
Of no use as it won’t accept new current tracking #s. It used to update each and every tracking number as I entered it. Sometimes it even excepted it before I hit enter because it knew what I was trying to do. Then at some point a few months ago, (I guess with an earlier update date?), it stopped working! Now if you enter a tracking number it pulls up an old one from months ago that in no way matches. Now the app is useless even after the update from a month ago.
Informed delivery 3/5
It showed me my greyscale picture of my mail the first day and never worked after I never see what the mail is it just shows how many are coming that’s it please fix this it’s been weeks like this
Please fix the bug 2/5
Can’t track any shipping for the last few weeks. It used to be good. Please fix.
Can’t even log on without a fight. Have to do things 3 or 4 times and still not sure they work. Have to see if I get confirmation emails. This is bad even for Usps.
Not really a mobile app 1/5
This is not really a mobile app. Whenever you click a button or do anything it actually just opens the browser and redirects you to the USPS website. So this is more of an interface than an app. You can literally just go to the USPS website directly and it is the same convenience. There is no point to this app, might as well just make a bookmark to the website. They put zero effort so this deserves zero stars.
Apparently it don’t track standard USPS shipping 2/5
By Scott L 62
Downloaded app to track a standard USPS shipment, entered tracking number and nothing happens. Not sure why it’s not supported when I can go to the USPS tracking site, enter my tracking number, and get the info. Was hoping the app would save me some typing.
Just want to track my package 1/5
By ZL1 FrEaK
I just want to track my package. It just keeps redirecting me to a survey. Not smart to make me take a survey after denying me countless times.
Not even good 1/5
Installed this in order to track all my priority shipping by just scanning the code. The scanner works. But it takes you to a survey. So I did the survey thinking that if I completed it I can do some tracking. NO! Every time I scan it takes me to the same USPS survey.
No Touch ID or Face ID 3/5
I can easily track mail and stop delivery. The one feature that needs to be added is being able to login using Touch ID and Face ID. That would make using the app much easier.
Why do they spend taxpayers money to create a garbage? 1/5
Every time when I tried to reschedule delivery by this app, it transferred me to a browser. It absolutely useless. Looks like all what they want, just my phone number and iPhone dates.
Great, but... 3/5
I enjoy using this app it’s in my phone with the other major shippers. Two things would personally help me. One enable Touch ID to be used with informed delivery and the app in general. Second, I live in an apartment complex. Someone gets more mail to my address then I do. I always write RTS on it to send it back. It would be great if I could mark that mail in the preview RTS or just sent it so it’s not even delivered.
Randomly Deletes Tracking #’s 1/5
App just suddenly deleted 5 tracking numbers for no apparent reason. Forget this useless piece of crap and pay for a real app with developers who know what they’re doing.
Now the dates ARE ALL 1 DAY OFF! FIX!!! 1/5
By Bonito apps
Look, guys you’re going to have to fix this ridiculous app! As it stands now it’s 8:20 PM on Thursday, August 2, 2018, and going into the app shows “today “having zero mail. The “yesterday“ tab when you click it shows TODAY’S MAIL! Subsequently, every date down the line is one day off! Fix this! I am in Eastern standard time! This list of mail/dates wouldn’t be true anywhere in the United States the way you have it! In what time zone in what part of the world is the clock you are using for the operation of this app??? Ridiculous!
Easy to track. I know where my packages are and when they get delivered or picked up
USPS Mobile Widget Issue... 5/5
By Squishy Squibbles
The widget tells me that it’s unable to load and never does anything. The widget needs fixed or removed! Thanks!
Pura porqueria así como su servicio no se puede imprimir una etiqueta le dado miles y miles de dólares me regresan un paquete por 2oz me pierden paquetes y no responden le recomiendo usar cualquier otra