Bad app 1/5
This app is not great keeps saying that not in the system even tho is is use PARCELTRACK app much better.
Sometimes good... sometimes not so good 2/5
It’s limited for sure... and I’m not sure why. Example... if you create a label on this app, and aren’t next to a printer... in order to print the label, you have to sign in on a computer rather than just being able to get it from your phone’s app. Needs to be rethought again.
CANCEL mail hold💩💩💩 2/5
Can’t cancel a mail hold from within the app‼️
App is down 2/5
I have to mail a lot today and the app is not working.
I tried tracking, scheduling a pick up- all blank pages.
Doesn’t work on mobile 1/5
Clicking manage my move on mobile or in the app itself loads a white screen. In chrome and safari. Even requesting full site doesn’t work. Clicking app support takes you back to main USPS page. Useless.
By total dumb app
The worst site I have ever tried to use! Must be idiots developing this app! Seems retards developed it! Unable to make sense out of it and actually use it!
So much for the tracking scan. Completely useless. Every time you scan it takes you to a survey. Frustrating as hell. Ended up deleting the app.
Needs bug fix 4/5
By Big MPH
Needs bug fix right away
Needs an update 2/5
It constantly crashes and never loads or updates.
App sometimes not working properly 3/5
By Applestar tech
I noticed that packages I already picked up would show they were delivered, but then later the app would have a weird notification like, “label not yet created” even though it was showing that it was delivered previously. I think the app might have bugs or something. Or the app doesn’t match the status of the package with the status on the USPS website or even the status on the online store that I purchased the item. There seems to be a problem with syncing or communication between the app and USPS. Perhaps the app developer needs to update or upgrade or fix the app.
When it works, it’s great! 2/5
Sadly, when I really need it...it doesn’t work. When I enter the information in the To: section, hit continue it just stays there...stuck.
Please fix it, I want to be able to use!
Biggest feature not implemented 3/5
Informed Delivery is a great feature I’ve come to check almost daily but it’s not embedded in the app. It’s a link that takes you to safari if it was in the app it would be fantastic
Won’t save password 1/5
Chrome doesn’t save passwords on usps’s site so I tried this app. It’s useless. The app and website do exactly the same thing—not saving passwords—so there is no reason to ever use the app to improve upon just using your browser.
Stupid app 1/5
Created a username and password, then went back to log in. It did not recognize it. Try to recover the password, it said can not do it and creat a new username. I chose the same username and it said it was not available.
Completely worthless 1/5
I am trying to tell USPS that a package that they claim to have lift on my cluster box wasn’t there. I only have my smartphone, and the regular USPS website doesn’t work with it.
I did not find anywhere that allowed contact. I attempted to track the package without success. I entered the tracking number into the tracking module, but nothing happened. It gave me the choice of looking at label formats, for all the good that did me.
I will remove this waste of memory immediately, wait until tomorrow, and try VERY HARD not to use any profanity. I have been trying to contact USPS online for almost an hour.
Makes you log in each time via it’s built in browser. Needs to be updated.. it’s 2018 not 2009.
Daily delivery 1/5
Ever since the update it doesn’t work good. Won’t show daily delivery. Wish they would have never messed with it.
Tracking # is Cutoff 2/5
The Tracking # in the tracking section is Cutoff and doesn't let you see the whole #.
Amazon packages tracker 5/5
USPS APP 1/5
By Pop looks hoop
The app is fine, it’s USPS that has issues. Never again will use them.. horrible horrible service...
Not the same display 3/5
My app don’t have the MY USPS section, can’t even sign in to access my account.
Awe inspiring failure 1/5
This is the first time I’ve felt compelled to leave a poor review. This is a trash app. If I wanted to be redirected to a web page I’d have used the usps web page instead of downloading this app and wasting my time and data. I’m appalled and amazed at the USPS’ ineptitude.
I sent gifts out on the 19th of December 2018 and I paid over $70 for PRIORITY Mail. They sat in post offices for days and barely arrived for Christmas. I will NEVER send it through the post office ever again. I will use UPS instead. I have been told by local post office that I can’t have a refund so I am out of money. This is probably never gonna be read by anyone and probably will be deleted.
Only 2 stars 2/5
This app don’t do anything anything, just bring you to web browser
Also I need deleted a tracking number and app need let me do , got fix that bug guys
I have never written a review for a an app before but I am beyond frustrated. After losing a package I attempted to scan the tracking code on this app and every single time it just brought me to a survey, that I filled out 10 times and yet they never told me where my package was. Typing in te number did nothing either. Thanks USPS, won’t be using anything of yours again
No customer support/cs options!! 1/5
Garbage app for a garbage service. USPS has lost 4 of 5 packages this week. No help from the app as to what happened, no customer service/contact help from the app (because the PO does everything possible to not talk to you)
Using app 2 years! Never had any problems!
Not useful for informed delivery 1/5
I wanted to be able to easily access informed delivery (since USPS still hasn’t fixed our building’s broken mailbox and mail thieves persist) and this app is useless for that. It prompts you to the mobile site to login again. Total waste of a download. Don’t bother.
It’s useless. 1/5
I have one package that I’m waiting for and the app nor the web picks it up. It’s unrecognizable. So I went to the people in person and THEY can’t find it. So, I go check the app and it says that it’s returning to sender before the due date on the paper says. The app is as broken as this god forsaken company is.
Scan feature doesn’t work. Takes you to a broken survey that you can’t close or get out of, rendering the entire app useless. Total fail from USPS. Don’t even know what the point is.
Not Convenient on iPod 3/5
By Mr. Kittles
I have trouble selecting a date range on held mail and it would be mice if I could actually change the date. I’ve tried several different methods being a tech guy but it is not working. Ive lost patience and would rather open my laptop. Please improve this app because USPS could use a descent platform in the modern age. I just hope to receive my packages after the app malfunction.
Delivery & Updates 1/5
My mail or package arrive even before it’s updated
Need to integrate informed delivery 1/5
This app would be so much better if informed delivery was integrated so you don’t have to manually log in every time! At this point it’s easier to use the website... no point in using the app.
Worst app I’ve ever used 1/5
Trying to scan a bar code and it keeps bringing me to a survey that completed twice. Totally useless.
Keeps getting worse 1/5
I like this app when it first came out but now with the latest updates is getting worse. Crashes, not user friendly. You can’t do anything else.
Worst app ever 1/5
This is the first review I’ve ever written just say how bad this app is. You scan the barcode to track the item and it takes you to a survey. When you complete the survey it does nothing. I hate this app more than I hate the aftermath of eating sugar free gummy bears. I would give it no stars if I could
I cannot delete an old tracked package number from the history! 1/5
I cannot delete an old tracked package number from the history! It’s been in my history since 2/24/2017. And every time I try your web support, it fails and loses all I did and will not allow me to submit it via my iPhone. It’s like the last step to submit is broken so I cannot tell you that it’s broken except for here. I hope you fix orphaned records that seem to only show up in the app. This is ridiculous.
I’m just that guy that everyone hates... 5/5
...because I never have any issues or problems with any service from USPS, and I ship, mail, track, receive a dozen or more packages, envelopes, and correspondence a day, every day. I’ve never ever had a minute’s problem with this mobile app no matter which device I download it on. It always works perfectly for me.
Needs an update and bug fix 1/5
By Loves Brutus
UPDATE: DEC 12, 2017: totally useless app now. I cannot access previous tracking history. When I open the tracking section, only one tracked item appears—a different one every time I open it. When I enter a new tracking number, it disappears. I am unable to track any packages. Please fix this.
For a while now I get a “you are already tracking this number” alert EVERY TIME I open the tracking part of the app. Today, it only opens the tracking to the number I just entered. Not the others that I am still tracking. Easier just to go to the web site. Very frustrating. I have used this app for a long time. It used to be better than it is now. Come on, where’s the fix??
Some days it works... most it doesn’t 1/5
Thought it would be great especially around the holidays. Most days it doesn’t work, don’t waste your time!
By ADT is terrible
It acknowledges a new tracking number but never keeps up with package progress or current location. Then the package arrives where the app still shows it hasn’t even been shipped from original location. No value or reliability in this app. Don’t waste your time!
App resets every time I enter my info for pickup 1/5
Every time I enter my info for a pickup at my house it lets me get to where you pick the location of your package then it goes back to the home screen. Fix this ASAP it takes about 5-8 times before it works.
It's okay .. but I might as well go online 2/5
The point of using an app is to have the main functions of the website cleaned up, catered and customizable to a mobile device along with its user. This app redirects you to safari -to then login & shuffle through the website ... annnnnnnoyyying.
I should be able to login into the app and stay logged in to my online account.
I should be able to click on "track a package" and all my outgoing and incoming shipments auto populate the dashboard through the app. Half the time I have to manually add tracking numbers ...
I should be able to see more info on the sender; I have too many packages to keep up with I need to be able to access them quickly and know who what when where all in one spot. BAM!
I should be able to receive accurate notifications for shipment status .
It's such a hassle going through the website on my mobile device it tends to run extremely slow and it is not always mobile friendly . I've resorted to using a 3rd party package tracker fore it is more reliable and alerts are instant and up to date; where is USPS text notifications come in when ever ... grrrr. I like my 3rd party tracking app even more because they have a little map as to where my package is . Similar to amazon.
App was apparently not built for iPad 3/5
The app works well enough on my iPhone but it apparently was never intended to work on iPads. For one thing there is no landscape mode capability, which makes it difficult if not impossible to use on a iPad.
I think the USPS would get a lot more customers for this app if they made it iPad-compatible.
Nice app, needs way to save login 3/5
App is nice but would like to have a way for it to either save my login info or be able to sign in with my Touch ID. Pain to log in every time with user name and password.
Works OK, but not very useful 2/5
The functionality seems fine, but (like the USPS website), the utility is not very customer-centric. You can’t track packages you’ve sent without a tracking number (which you can’t access through the app...even if you used the app or website to send the package). You can’t track your account activity or purchases. Just not helpful.
this app is just as mediocre as their service. got a delivery attempted notification snd then was told that per my request my package was ready for pickup. i never spoke to anyone at usps about my package. horrible service
Option to Hold packages please 3/5
Please update iPhone app so I can request a hold on my packages. I work long hours and I worry about my packages getting stolen, especially during the Holliday season.
If USPS app would implement options for a specific day within that week, that would be even better. UPS, allows its customers to request a hold for free, but the package must be picked up before the deadline given. Please consider following in their footsteps.
Aplicación Inútil 1/5
Las funciones en muchos casos no cumplen su objetivo, además de errores para verificar datos personales...Sin contar que los propios códigos de seguimiento emitidos por dicho organismo no son reconocidos. Sin duda alguna esta App no debería de existir