Preferred the informed delivery app! 3/5
So this app is good because it has a wider variety of selections and things that you can do, but for simply tracking packages and your mail, you could not be the informed delivery app. Really, really sad to see it go. I live in downtown Seattle where there is a high rate of package and mail theft because USPS leaves packages in the stairwell of my apartment building, right in front of the mailboxes where everybody walking through the front door can see them and pick and choose which ones they want. With the informed delivery app I was better able to keep close tabs on what was coming and win. Now I have to struggle through this huge app with multiple selections to do the one simple thing informed delivery did so well
Sign in disaster over and over 2/5
Every time you use the app you have to sign it. What is the point in having an app?? Can’t just tap it and go to informed delivery. Please make it to where you stay signed in and also use Face ID. What a disaster of an app. 🤦🏻♀️
Love it! 5/5
Knowing what’s coming is everything.
Shows what won’t be delivered! 1/5
Since I signed up for informed delivery 21 months ago, I Informed Delivery app has shown me 83 pieces of Mail and 4 packages that has not been delivered! The pieces of Mail was mailed regular 1st class Mail with no tracking number. I have had Court documents that made it to Rosamond, Ca post office, but not to me. Try calling to find out what the letter was, they ask what department? No idea! Envelope just shows local court. Christmas packages that does have tracking numbers that show arriving at my local PO, but returned as Order Expired. WHAT ORDER?
Informed Delivery is another useless government app that wastes more tax dollars!!
Very annoying 2/5
The email system was much better for informed delivery. I use an iPad in the horizontal position and this app is limited to the vertical position. In addition, I keep getting messages that the system is unavailable and that I should try again later.
Just a browser 2/5
This app is just a browser for the USPS website.
Often, after I haven’t used the app for a while, I have to re-login.
I don’t see any point for this app, when I can just open usps website in safari and see exactly the same.
Miss the Informed Delivery App 1/5
In the Informed Delivery app I used to click once and get instant updates on my packages. Now that I have to access Informed Delivery through this app, I have to log in *every time* and it’s become such a time waster. I thought these changes were to make the app more intuitive and easier to use… not more time consuming.
Useless. Informed app will be missed! 1/5
I have to login every. Single. Time I open the app and click on “Informed Delivery”, it’s basically a link to the USPS site. If you’re going retire the Informed app, which was very useful btw, then please fix this app! What were you thinking?!
Requires login every time 1/5
The recently sunset Informed Delivery app would keep you signed in fir easy access. This new app is just links to the web, and requires a login/password each time you use it. Poor, poor, poor app and experience - why would USPS walk back the features to 1985? It’s not a DeLorean, and I’m not Marty McFly.
Not Especially Useful 2/5
The app would be useful if you could remain logged in or use the Face ID feature to pull up your informed delivery information or other sections under your account. Instead, what it does is when you click on an item it opens up the webpage within the app and you have to login anyways. It’s easier to just use the usps.com website at this point.
Fairly useless for informed delivery 1/5
USPS had good informed app which in their wisdom was retired. USPS mobile app requires daily log in to use informed delivery - real waste of time.
The reason why I give a star is the following in all the places that I have lived and received my packages in front of the apartment door I moved a few months ago to a new apartment and had problems receiving the packages and I lost 2 and nobody knows where they are
Counter intuitive 1/5
The old informed delivery app works good. The new app is horrible. It must have been designed by a government agency.
Give us the informed delivery app back or at least make it that we can stay signed in. Having to sign in every single time is a hassle. The informed delivery app let me stay signed in for days.
Tracking mail option not working 1/5
What’s up with the mail/package tracking, all the other features work.
Hate it 1/5
Why do I keep having to sing I’m !?!? Im tired of it KEEP ME signed in
Terrible nowadays.. 1/5
DeJoyless is doing a great job… in destroying the company from within. The app has gotten worse as well. It works when it wants to work.
Mail and delivery 5/5
Always on time and Perfect! I couldn’t ask for better!
New app 5/5
Love the convenience of the app. I like that it shows what to expect to be delivered and also like the ease to be able to put a hold on our mail when needed.
By ziggy. Stardu5t
Hold Mail Doesn’t Work 1/5
Hold mail function verifies address, then asks for phone number to verify and then loops back to verify address. “Works” same way on USPS website. Please fix. Still broken since last review. Typical government entity.
Easy to use! Really revolutionizes my use of USPS services!
App does not keep you logged in or doesn’t do Face ID to sign in. Have to log in every time you use app
Sign in issue 1/5
This new USPS mobile app doesn’t allow you to to check a box to “stay signed in” for Informed Delivery. I have to sign in every single time I exit the app. This is a a nuisance. The stand alone Informed Delivery app has this option. Hopefully they can fix this bug before they discontinue the old app.
Now that I have to use this app because the stand alone version of Informed Delivery is gone I am really frustrated. If you navigate away from the Informed Delivery portion it signs you out.
FIX THIS APP SO CAN CHECK A BOX TO STAY SIGNED IN LIKE THE OLD APP.
Zero stars - waste of space 1/5
Perhaps the dumbest app I’ve ever seen. Downloaded so that I wouldn’t have to log in every time I wanted to see my Informed Delivery dashboard. Turns out all this app does is take you a webpage to sign in. Closing the app requires a new sign in every time. I attempted to chat with an agent to see if I am missing the log in section. I filled in all the pre-chat required fields, hit “Chat” and was instantly told my chat was cancelled because there were no available agents. Could have told me that first? Fire Louie DeJoy instantly. He is wrecking the USPS
Good App That Could Be Better 3/5
I really like the Informed Delivery service. But now that USPS is forcing us to use this app instead of the Informed Delivery app, they need to make some improvements. First, once a user is signed in, it should allow the user to stay signed in. They also need to incorporate FaceID into the app. Those enhancements would make this app far more user friendly.
Standalone app was better 3/5
I wish the informed delivery portion of the USPS app would keep me logged in like the old standalone app did. As soon as I switch out of the app on my iPhone, it logs me out. I wish the standalone app was still in service.
Save sign in 3/5
Now that informed delivery is gone please make and option to save log in information on this app
New app 3/5
I don’t like the new app because I have to login every time I use it. The old app kept me logged in.
Great App! 5/5
Beats waiting in line.
They broke it 1/5
The original app used to open up with face ID and show me my mail for the day. Now to look at my mail requires that I do a complete login with password. They broke a perfectly good app and I have stopped using it.
Tired of signing in! 3/5
This app is great except for one thing: I hate having to sign in every time I want to use the Informed Delivery feature! The recently retired app that was just Informed Delivery didn’t make a user sign in every time, and was much more convenient. Please update this app and take away the sign-in requirement!
Informed Delivery 1/5
By The Lemonhead
Can’t stay signed on to informed delivery. You have to sign in every time you open the app after closing it.
Why do I have to sign in every time. Previous informed delivery app kept you logged in. Bring that back this one is useless
Informed Delivery just portal to web 1/5
The Informed Delivery part is just a link to the website and you have type.in.your.log.in.every.single.time. Who still does this in apps? Please - in this day and age you should not have to do that. Why isn’t there the capability to stay logged in or use face or touch ID? The old app did, why can’t the new one? Too cumbersome to use regularly. Get text notifications instead if you want to keep track of packages.
I keep signing up starting informed delivery. It works for about a week then no more notices until I rerequest it??? Is this my carrier or the sub station? Kk
It works, but it could be better… 3/5
My biggest gripe is not being able to stay signed in to informed delivery, I have to re-sign in every time I open the app.
Informed needs to stay logged in 1/5
An app was deprecated that kept me logged in and showed me what I needed to see simply by opening the app.
Now I have to log in each time which is annoying. Informed delivery as a stand-alone app had the correct user behavior.
Sign in 1/5
By sign on excessive
The purpose of the app should be that you do t I’ve to repeatedly sign in to see the informed delivery.
Great app! 5/5
This is a great app! I love knowing what mail and packages are coming for the day, especially when you are looking for important mail!
Not enough update 1/5
By the eddyandlarkin
What is the point of having an app when you see the same result if you just Google the tracking number and you can't get an update about a package that Post to be delivered by now
Please keep me logged in! 2/5
Whyyyyy is there not an option to keep you logged in? I track packages way too often, and having to log in each time is so annoying. Never had to do that with the informed delivery app but they took that away to solely use this app. Please add this feature!
Why log-in EVERY day? 5/5
By Saint Louie Blues
How about thumbprint log-in? And how about staying logged in for 30 days? Otherwise, works great!
Disappointing - informed delivery does not work 1/5
I miss the informed delivery app that was retired. The USPS app makes me login every time and send a verification code. Half of the time no code gets sent or it takes incredibly long to receive the code. This app needs some updates; does not work well.
I love this app 5/5
You can never go wrong with this app it tells u everything u need to know
Informed Delivery 1/5
By NancyD Ohio
Not happy that I have to login EVERY SINGLE TIME I want look at Informed Delivery.😡 With the app that was recently discontinued I did not have to login EVERY SINGLE TIME!!! NOT HAPPY!!! Such a waste of time.🕰
Informed Delivery 3/5
The new system requires too many steps to view informed delivery. The old system was direct with Touch ID.
Doesn’t save login info 1/5
How can you force everyone to get rid of informed delivery for an app that you have to log into every single time? Seems like a really bad move to me that needs to be fixed ASAP!
Love this app but wish we could stay logged in.