Slow service along with bugs & glitches 2/5
By STEVEN EL PRO 2003
USPS used to be an acceptable service for me but ever since the slowdown and app glitches it has become a terrible service. My package takes forever to arrive plus I receive delayed updates which can be risky considering that my package could be stolen from the place I live!. 😡
Warning pop ups annoying 2/5
Used this app often to track my packages. Over the last month or so, every time I go to track a package I get a pop up I’m leaving usps. Then when I navigate back to track the next package, same pop up. Obviously a bug that needs to be fixed.
Fix your app please 2/5
Normally decent and simple to use but lately an alert pops up every single time I open the app AND with every click through starting with “You are now leaving the USPS app” and continues for a whole paragraph that makes no sense because I’m in fact ON the USPS app. I know USPS is going through some things but it’s really annoying.
By Gregory Paul
You are now leaving the USPS app.
We always get the job done each day 5/5
By Les 67 GTO
Home Owner 5/5
Great service. I don’t have to guess what’s coming
This is not reliable. It tells me I have mail that I haven’t received and doesn’t inform me of items that have arrived. Not sure what the point is in it.
Super Informative App 5/5
By Glenn Lawless
I love this App, short of tells on your delivery person when you don’t get any mail like the App said you were supposed too…I sent in a few complaints. Man, I am hoping it is just a coincidence 😵💫. Anyway, the app is awesome and very useful
Cannot even get on this site!!!!
Mad mad 3/5
I had it set up and now I have to start all over again I had my mail or I can see it from both addresses now I can only see one address and can’t see my other mail it’s time consuming because when I can see my mail I don’t have to go to the PO Box it is no mail there but when is it when I can’t see it and I have to make a blank trip down there just to see ifMail in the box so they shouldn’t mess with the way he had it so you have to start all over again like you never existed I don’t like that
Have to log in every time 1/5
A message “Now leaving the app” pops up when trying to view mail promoting a sign in each and every time. Why have an app if it just goes to the website and you can’t save login information? Useless.
Please fix Informed Delivery 2/5
Even if it’s just the ability to stay logged in, that would be great.
It looks like the dev took the lazy way out and open up a browser session each time you tap on Informed Delivery…so there isn’t a way to save credentials with Apple’s rules. This isn’t difficult to change, you just have to want to do it.
No longer works 2/5
Even when connected to WiFi the application says it requires internet to work
Does NOT work!!!! Useless!!!! 1/5
I tried to add my cell phone number and email to get updates on a package I sent Express Mail. Doesn’t work at all. Totally useless!!! Welcome to the US Post Office! Apple should delete this app immediately!!
New Annoying Pop-up Alert 2/5
Usually a great, convenient app. However, lately a pop-up alert displays every time the tracking page is accessed. It states, “You are now leaving the USPS app.”, and is quite annoying. I tried to contact the developer instead of leaving this review, but it seemed impossible to do so. Back to 5 stars after this issue is fixed.
Missing mail 3/5
Often do not get the mail indicated for delivery that day.
Crap service 1/5
Buggier and buggier 2/5
By Uncle Crappy
In the last eight months, the app has become difficult, at best, to use. Text alerts no longer function. I get a warning message about leaving the app every time I enter a new tracking number or try to update a delivery status. And I have to go back and forth between the home and tracking pages repeatedly for a new tracking number to display. It’s still useful, but I don’t know how long I’ll be able to say that.
Informed Delivery login 3/5
By u cant be serious
Would be better if it took advantage of Touch ID or Face ID for login.
Mail came back twice 1/5
This is unbelievable service I will got to ups or FedEx next time terrible service terrible service
The details… 1/5
By sheen XS ifcherbsbwed
Every time you go to view the list of tracked items it’s pulling from usps BUT pops up a message saying you’re leaving the app. Of course you aren’t. It’s just bad programming.
Overall the app is passable but def feels hamstrung. And frequently crashes.
Problems since las update 3/5
By Javi zeraven
Since last update all the time in the app it keeps showing a popup saying “”you are now leaving the usps app…”, after every click into or out of a tracked package and any of the app sections. Please fix it!
Was good, but now there’s a glitch! 1/5
By DJ DiVincenzo
When I click the “Track” tan in the app to view all my tracked shipments, I get an Alert/pop-up saying “You are now leaving the usps app. Once you leave you will fall under the policies and procedures of the website you have chosen to visit. Thanks for using our app please come again soon” and it redirects me to a page on the USPS site that is irrelevant and doesn’t work. It never did this before and I was able to view everything in the app. Once this is fixed I will change my rating back to five stars
Gets worse by the day.. 1/5
App used to provide some great stuff, such as opting for text updates which no longer works at all, despite attempts to delete and reinstall.. Now any time I open the app, tap anything, or even hit back, I get a pop up saying “leaving usps app” and have to hit cancel.. No update released in 9 months.. Why?
Pop-up message in error 5/5
Whenever I tap an option in the app I now get a pop-up message warning me that I will be navigating away from the app. This is a new issue and has not been a problem before. In fact I am not navigating away from the app but merely navigating within the app. Please fix this.
Great app however 4/5
By Raika Y
While this app is super convenient and easy, there’s always issues with receiving the text updates. I fill everything out and nothing goes through no matter what.
Disgusting - unable to change settings for the app 1/5
Unable to change settings for this app. It is a horrible app without control of the account holder.
It works better than the website... 3/5
but doing anything on the app gives you a pop up that you are leaving the app and no longer tied to the terms of service of the app.
And I mean ever single tab you change, item you click, next page in a pickup request...everything.
No bug fixes 1/5
Recent issues like pop up box every time you navigate in the app, will not let you use the notification feature to put in your phone number and then you have to go to your browser just to access that now. Needs help bad!!!!
I love the app though it’s buggy 4/5
Hello, I do love the app because it does what I need but when I try to get text notifications it’ll load and then stop and won’t do it. Also, when I open the app it says, “Alert, you are now leaving usps app.” And so on
App error 1/5
Anytime I go to track my package keep getting a screen thats says I am leaving the usps app. App needs a bug fix.
Great app 5/5
I have come to depend on this app to determine how important it is to go pick up my mail. I love it!
Error message 1/5
Everytime I open the app, an error message pops up saying “you are now leaving the app”. It’s super annoying having to click the CANCEL button all the time.
Ap is messing up. 2/5
When I try to track a package. A pop up box comes up warning I’m leaving the site. Since I’m not leaving the site this shouldn’t be happening. When I try to sign up for text updates, after I add my number and agree to rules. When I touch the box to enter the box blinks but nothing else happens. Nothing saying I’m now signed up and I’m not getting updates. I did delete the app to see if it would fix things but it didn’t. I have an iPhone 11 using IOS 15.0.2. So my phone is up to date.
Stop working 1/5
Not able to receive alerts on packages.
Two factor never works 1/5
Frustrating when the two factor authentication code never sends or sends an hour later. Makes using the app or website useless.
Don’t get me wrong… 2/5
By Abby Redmon
Don’t get me wrong, this is a good app for tracking packages and easily having your mail held, but every single time I click on anything, a warning box pops ip telling me I am leaving the USPS App. Even though I am not. Every single click. It’s pretty annoying.
Need to update in order to support IOS 15 1/5
Keep getting alert on every click, very annoying!
Beat Standing In-line 5/5
By Edie 24
Stamps delivery at home
Bug report 1/5
You guys don’t provide a way to report bugs in the app (or on usps.com) so I figure this is the only way to get someone’s attention.
Every time the app switches between processes - ie between tapping Track on the main screen and the list of things being tracked; between tapping a tracked item and then the detail screen; tapping edit name, saving new name, and then going back to the tracked items list; basically every step one can go through in this app - every step of the way the app pops up a dialog box saying: “Alert
You are now leaving the USPS (r) app. Once you leave, you will fall under the policies and procedures of the web site you have chosen to visit. Thanks for using our app; please come again soon.”
First, props for good grammar, not always a given! Proper comma placement and correct semicolon usage, a modern rarity.
Second - and the meat of the issue - is why does this beautifully constructed dialog box keep popping up? I haven’t tried to launch something from a link within the app, or any of the other obvious explanations for this type of alert. I’m just trying to track a package fully within the ecosystem of the USPS app.
Hope someone sees this sometime this century, and to whomever does eventually get around to reading this: Hi! Sorry to have to add to the Sisyphean pile of app issues you must have to deal with on a daily basis, but other than this annoyance the app is still pretty good! If I could suggest one thing, I sure would love to be able to link it to my usps.com login info but hey, I don’t want to push my luck! Keep up the great work, love ya <3
As usual from USPS 1/5
We enjoy this app. 5/5
By Okie 70
I really do enjoy this application, it’s great to let me know what’s in my mail box, We live in the country and we may not get out to check our mail daily, I’ll know if someone has taken something out of the mail box, so I can follow up on it quickly.
Thank you very useful
Informed Mail 5/5
Use it for seeing my mail!
Doesn’t work 1/5
Used to use it extensively until their latest upgrade now on the iPhone it’s trash just gets error messages and can’t see anything. I’d give it no stars if I could.
For residents only 1/5
I was displaced amid all of the tragic disasters of 2020 such as covid and had to move in to a hotel for a year, Now that I have my own place again this app will not accept my address being that is was non residential.
Track a package pop up message 1/5
Every time I tap to track a package a pop up now comes up warning that I am leaving the app even though I do not leave the app. So annoying. Please fix. Worked great until this started up a week or so ago.
“Get updates “ doesn’t work 2/5
The “get text and email” updates no longer works. When you click the “get updates” button after entering the information, nothing happens.
Works sometimes, sometimes better than others. 2/5
By Atom bomb thirteen
Right now the tracking features advises you that you are leaving the USPS app and yadda yadda. But you aren’t. Then on occasion just says features aren’t working. I love the convenience when it does work, but they need better devs to make it work.