Keeps saying error every time open it or put in my shipment number in and i always refresh the app and still fails
Worse app ever!
changes needed 1/5
3-9-18. Need a 2nd field in the tracking section separate from the tracking number. Name title and numbers should be 2 fields. Please add this week. Thanks!
Been a long while since this9 has been updated and still no changes for scanner or numeric keyboard??? Not complicated folks. Andddd, the APP SUPPORT button still doesn't go to App Support. You did notice that right? Fix this week please.
7/6/17. I updated the app and now the SCANNER DOESNT WORK! I sent this recco 6-7 months ago. Thought it would be fixed by now. Also some of my completed deliveries have the tracking info dropped off. ??? Still no numeric keypad to manually enter long tracking numbers. How long should it take to fix that?
BY now I thought you would have added a large numeric keyboard IF YOU HAVE TO ENTER THE TRACKING NUMBER MANUALLY!!! Easy change. Also need a separate field or space for ADDING THE NAME OF THE PACKAGE AND NOT INCLUDE IT WITH THE ACTUAL TRACKING NUMBER. Add this to next update this week! Thanks!
Where is my Held Mail? 2/5
The app doesn't allow for a way to find out where my held mail is--and calling isn't any better--over an hour wait on hold. My mail was held for 6 days and upon the day it was to resume And the next two days I've received no mail.
There's no way to ask on the app or by phone (without an extremely long wait--that would drain my battery)
Informed Delivery 1/5
The informed delivery is a pretty cool idea, but this part of the app is clunky and does not work very well. Every time it starts up the informed delivery it will ask if you want to extend time and then gives an error. It makes you go through multiple login screen. It lets me delete a delivered package, but not the letters.
this app is a mess... or is the post office a mess? 1/5
according to this app, ive seen many of my pkgs get to my local post office, only to leave back to the "regional distribution center" far away. happens very frequently. according to this app, the post office is a mess. i've seen my pkgs go backwards in the process, get delayed, arrive at the local post office 3 times in 1 week and not get delivered. wish i could do a screenshot to show the lunacy with the postal system. i'm sure there is much to the process that i don't know or understand currently. not sure what the problem is exactly, but the usps has been in business for a real long time, to be demonstrating such unorganized business practices on such a regular basis. almost not worth it to track your pkgs, unless you enjoy stress and seeing one of the most unorganized systems at work. usps, get it together, you've been hanging on by a thread for years now and it's clearly about to break. usps is being left behind as the rest of us move forward with technology, process and procedures. please get it together. other options are looking more and more enticing with each of my pkgs i watch wander my state aimlessly.
It’s not good anymore as it used to be. 1/5
Don’t download. It’s a waste of time and space.
Web wrap 2/5
Just a web wrapper. Need to sign in every time I open it. Uninstalling.
If you close App it will only show the one thing you are tracking 1/5
Something is wrong with the app that needs to be fixed. I used to love this app. I had multiple things I was tracking but once I close the app, I can only see one thing. I’ve tried uninstalling & reinstalling the app to no avail.
What a waste of time 1/5
This is hands down the worst app I have ever tried to use. I was hoping to scan a receipt to confirm delivery. That wasn’t possible without being redirected at least twice and forced to fill out a survey.
By Ryan Fredrickson
for such a large company you would think they would update this app. i was gonna use the mail preview but it just opens up a browser wow
Tracking 👎🏼 2/5
Horrible tracking service just like usps services.
Update needed 3/5
By Teriable app
This app literally crash non stop can barely track my packages click on one track I g number or even try to check shipping g prices and it freezes then says unexpected error just crashes to much
Tracking is useless 1/5
Tracking simply takes you to a website with a long survey then asks me to sign up for a service. What’s the point of the app???
Lots of crashing and slow 2/5
OMG sooo slow to load the tracking history.
Good enough. Could be better. 3/5
Don’t get me wrong: I favor the USPS above all other shippers and we’ve never had anything but the best of service from the USPS.
I wish the app had *sophisticated* parcel tracking.
I wish the app would let me login with the credentials I already have at the browser website. That way, I could manage my PO Box account.
This is just a rather generic app. The website is more appropriate for most things.
Does not work! 1/5
Will not show tracking history and will not allow me to enter new tracking numbers. App is worthless.
Bad app 2/5
By Heli 3
The UI is horrible. When I try to name something it cuts off most of the name. Deleting something sends you all the way back to the top. Could use a lot of work
I am trying to email about a lost package and when filling out the information the form keeps freezing up and deleting the information.
Can't track 1/5
Can't even paste the tracking number in the app. Useless.
Can’t deliver a package. You don’t need an app. 1/5
4 days so far to take a box that was 78 miles from me day 1 to a post office 135 miles away day 3 where they realized it was the wrong zip code (USPS’ fault not mine or the shipper/I checked - we got it right) and now day 4 maybe it will deliver tomorrow day 5. A box they had at my local post office today, but decided let’s really piss him off and deliver it yet ONE more day late for a total of 5 days.
Why is it UPS and fedex figured it out and you guys can’t? Billions and billions we have pumped into this agency and you still can’t deliver a box?! You don’t need an app. You aren’t ready for prime time yet. Apps are for companies that know what they’re doing.
Close the USPS and privatize it. Contract it out to UPS or Fedex. Save the taxpayer money. Better yet stop delivering mail. 99% of what I get I throw out. It’s junk.
Why if global warming is real are we driving around stuff most people throw away??? Filling up the landfill.
We have email and email is electronic mail. It’s no different. Pull up the mailbox posts, park the vehicles because the USPS after over 200 years of delivering mail - an agency for over 46 years; can’t deliver a BOX in less than 5 days that’s 135 miles away from its destination. If I had know this I would have drove out there and got it myself!
Not a real app 2/5
This is no so much an app as it is just a collection of internet shortcuts. There are no settings in the app for standard options such as “signing in with one touch”. It’s annoying to need to sign in every time I click on a tile in the app. May as well just go to usps.com and sign in without the app taking up unnecessary space on my iPhone since it appears to just take you to the website anyway. I will leave the app on my phone in hopes that the signing in issue can be resolved, but I don’t really see that happening anytime soon.
If it's not broke don't fix it 2/5
I don't know why they updated but is a fail. It was a reliable app with fast updates on packages. I was tracking a package yesterday that it said was to be delivered. It was but, it still said it had not been delivered 8 hours after I had received it. Reliability has become an issue now. I will be removing this app from my phone and hopefully restoring the older version from my laptop.
Ugh.... hasn't gotten any better from my last review. Now the majority of packages are just telling me "on there way to destination" and not telling me where it is located. I use to be able to judge when they would be delivered by what hub the package had passed through but now I can't tell if it's getting closer or going around in circles.
Terrible system 1/5
By Random User 0001
Post Office had a QR code on receipt. Scanned it and it made me do a survey which I could not skip and then asked directed me to Safari to sign up with account to track the shipment. Had to manually type long number in app but at least that worked. No one who designed this has ever actually used the product.
Typical USPS 1/5
Exactly what you expect from our postal service.
USPS Tracking 5/5
By Tiny and Tootsie @671
I have used this for so many years, bugs have been fixed over time. Works well with my IPhone X IOS 11.2.5. I’ve saved tracking number since last year 2017 for my record. I can even edit the name instead of the numbers especially when I order more than two items so I can track which item has arrived.
Beta Testers 1/5
By Wild Spirit
We must be the beta testers for this app because it’s completely worthless. Do yourself a favor and delete it now.
This might be unfair 1/5
But the app is okay, the tracking on the app is horrible. Idk if it’s the service with USPS and not this app but whatever it is. USPS is not ever reliable with me and I absolutely wish places I ordered from would NEVER EVER EVER USE USPS
Removed from my smartphone as useless. 1/5
The scanning device in this tracking app scans receipt codes but then links you only to a survey, no information, no other link to any useful information. You are no better off than just going to the website where you must tediously enter in an endless number. 👎🏼!!
Label will not print!! 1/5
So I can pay for a label with no problems, but there is not a way to print the shipping label over Mobile phone. I’ve had to request a refund numerous times.
Constant bug 2/5
I've had this app for about a year and a half and it is constantly filled with bugs usually the same bugs and it's crazy an app that is vital for the costumer to have constant bugs.
How is USPS still open for business? 1/5
By Yankee Pudding
Either Silicon Valley needs to step and help or let’s just kill this thing because every aspect of the USPS is old, broken and slow...
Works well, but... 3/5
I’ve used this app over many years and it has come a long way. It’s very convenient now and I can paste in my tracking numbers effortlessly. But the problem is, when there are too many tracking numbers, newly added ones won’t appear until one manually deletes some old and expired ones near the bottom. It would really help if there was an Edit -> Select -> Delete function where one can delete multiple old tracking numbers at the same time. As of now, one has to tap on each old tracking number’s “x” which works but it reloads the entire page every time and one has to scroll down from the top all the way again to delete the next tracking number, and so on. I get that there are better apps for tracking but I like using this app and I just wish there was a way to get rid of old tracking numbers in a more efficient manner to be able to add new tracking numbers. I’d even be ok with having the oldest number auto-deleted once a new number is added. But this is really annoying as it currently works. Fix, please?! Thanks!
35 numbers - SO sllloooww to delete tracking 1/5
By 'sippi Fireman
I’ve dropped my review another star. The tracking section automatically adds any number I track to my list of packages. Once I hit 35 packages, I cannot add another number, nor can I track another number until I start to delete old packages from the list. It is unbelievably slow to delete packages. It will take me a solid five minutes to delete 35 packages so I can track a single package. It should be made so that I can swipe left and delete without causing the entire list to refresh. This is what takes so much time.
Bad update 1/5
App Will no longer load tracking info. Avoid this update
IMB Barcode 🧐🤨 1/5
I work at a Mail House and I wonder why does the USPS app does not have a IMB Barcode reader
Wont scan always an error message 1/5
Tried to scan the code on my receipt- takes me to a survey instead. Every time I put in the tracking number I get an error I try it with the dashes like it is on the receipt without dashes without spaces with spaces nothing works it keeps saying it's invalid
So many apps integrate with email and other apps. This one doesn’t. It’d make sense if this app would open in tracking mode when selecting ‘track’ in an email. Instead it opens in safari, then you have to highlight the tracking number, copy, and paste into the app.
Another suggested improvement is this little-known feature called notifications. Now, I know that app notifications is totally new and all but that would be a nice feature instead of having to open the app throughout the day to check the status of a shipment.
Then again, this is the government we’re talking about and USPS is one of the least efficient agencies.
Erased my package tracking numbers 1/5
I’ve been using this app to track return packages. I would just scan in the return label and make a note about the company I was returning to and the item in the package. Easy way to make sure I keep track on returned items and refunds. All was good until 2 days ago I opened the app and all my tracking numbers (10+) were gone! Horrible app.
Not great 2/5
First off I have no clue why you guys didn’t enable the ability to paste tracking numbers into the tracking box. Who wants to write down 13 numbers to then type them back in??? Also when I signed in, I’ve had a usps log in for a long time, it showed my old address (apartment) and showed me the updates of whoever lives there now package delivery status. I’ve never had a problem getting mail at my current residence. I changed my address when I moved into it almost 2 years ago so I changed it again on the app and of coarse it cost me a dollar. Wish I never downloaded the app honestly, Easier to just click the link from the shipper. Not even close to Fedex or Ups apps, step up your game USPS.
Update the pp 1/5
By rubin bethke
Please update the having a lot of problems I can’t track my shipment at all
Ok, but... 1/5
This app is ok, but the tracking info is seriously outdated. I get alerts from the app about four hours after the item actually moves.
The My USPS should be made to be able to open within the app instead of opening a webpage were you need to sign in. If Fedex and UPS can do it so can you. Also if banks are satisfied with fingerprint authority to open their apps, so should the USPS app, instead of having to login on the website it takes you to.
Thanks for putting access to Informed Delivery within the app. Now all that needs to be done is to allow fingerprint authentication to open Informed Delivery, instead of having to enter your username and password every time.
Tracking packages inaccurate 1/5
The app says delivered sometimes and the package wasn’t delivered at all. Like today says arrived then delivered to PO BOX at 7:05am. Umm I don’t have a P.O. box. & they don’t deliver until around 4pm normally. Then I’m left with when will the package arrive now.…??? Often when it says delivered it doesn’t come that day but the next day. So how informed is that when it’s incorrect. Especially when you’re eagerly waiting for the package…it’s a gift too, so disappointed!!!!
Late response 1/5
By Daddy Vanessa
My package has been delayed and I have not recieved a new date for it to come. I went to the post office to see if its there and they said they are currently shipping it to my apt and told me to wait for a day. It’s been 4 days and I havent gotten my package or a new due date.😡🤬
Poor performance 1/5
By g force 111
App works very poorly with IOS 11. Tracking multiple named packages is nearly impossible. Sometimes all logged packages will appear and other times only one will show up. Names are also lost after appearing correctly on several occasions. Nearly useless.
Scan code sends you to a survey 1/5
By Post Al.
One job. USPS ... you had one job. To scan the code on the receipt. Instead I'm sent to a customer satisfaction survey. FAIL.
Scan Feature does not work 1/5
I attempted to scan the QR code.
Every time I center the code with my iPhone, I am prompted with
“are you sure you want to leave this app”
Needs to be optimized for IPhone X. 3/5
The tracking screen is difficult to use on the iPhone X as the ear tabs are colored red but the save button is partially covered by the colored area and difficult to hit Save. Otherwise, the app works fairly well but small things like on main menu when you are given the option to track you type in the number then it doesn’t carry forward to the next screen and you need to re-enter the tracking number.
Just like USPS totally useless 1/5
By A A Appleseed
Sadly the post office has never left the technology of about 1948 which shows horribly when you go to the post office but for them to even try to create an app is not only impossible but laughable. This app is virtually impossible to load and once you do and try to create an account you have to go over and over and over all of the fields filling out your name address phone number creating a username and password security questions etc. And then when it's all over and you push continued it goes back to sat there's an error and to "try again". No matter how many times you try this or how many times you a delete the app and reload it, it just does not want to create any kind of account for you. I doubt if this thing even works. I have a feeling that some old man just put up a logo with the United States postal Service on it without any actual app. I doubt if there really is anything here that works. It's just as bad as going online and trying to track a package. If you know the nightmare of that this is even worse. Just don't bother. Sadly the United States postal service has no desire or interest to upgrade itself or do anything in the 20th century let alone the 21st-century. This is a joke. A useless Joke at that.