Not very useful 2/5
App is handy to check balances but unable to do much else.
It’s all in the family 5/5
What a quintessential example of a mutual fund that has a very broad, and very well managed, family of funds. I have been a member for over 25 years and am thankful for Vanguard upon retirement. Time is of the essence. Start your future now!
Authentication issue 1/5
Like the other reviews say, after I login to the app using face recognition, I have to input my password into a modal that appears. Typing my password into that modal always results in an authentication error.
Can you make an app that works? 2/5
The new app is a disaster. The home screen simply swirls and swirls...
Login issue 1/5
Touch ID no longer works. When verification code is sent the app lots out when I open verification code and I cannot get into my account
Asks for password too often. 2/5
This could be a good app. Unfortunately, it asks for my password every time I switch to a different page within the app. Very annoying. There should be easy to fix this deficiency by Vanguard.
Just loading 1/5
After new update my app just loads and I never get to see my balances
Good App. 3/5
Only reason I gave it 3 stars is because I can’t log in with Face ID only with my password. Face ID is enabled still won’t load My Plans.
Generally good, a few tips 4/5
1. Please adopt rounded corners in your UI, buttons and other UIViews should get rounded corners to fit in with current iOS design styles
2. Please give an option for users to authenticate stock/investment transactions with Face ID, typing a password in 2019? Please no!!! It forces me to have a less secure password because i need to remember it myself.
3. Get in touch and i will actually send you the code to round the corners haha
Happy with Vanguard 5/5
Great people , Great products , Great rates
Vanguard App gets better and better! 5/5
I am so happy with Vanguard. I love the straightforward simplicity and low cost of its funds. Everything is quality. The app has gotten better to the point where I can do almost anything I want on my phone or iPad. For major analysis and transactions, I still prefer to log in with my computer. But the ability to see prices/values, portfolio analysis, and performance, or just to look up a quick number on the app is great.
Vanguard please get your act together when it comes to providing seamless access to retirement accounts. You cannot manage — or even view holdings— in a 403(b) account simultaneously with another retirement account. And there is very little consistency in the operations of the online systems among account types. I have an easier time monitoring my Vanguard accounts through my “other accounts” feature online at Schwab.
Password cut off 2/5
By Tim Donner
I can't input my password, it works online but on the app it limits the number of characters and won't let me type my full password, so essentially the app is useless and trying to look at the website on my phone is tough because your site isn't mobile friendly. Hope these items get fixed!
Bad Face ID implementation 2/5
I get locked out constantly because it tries FaceID but never lets me in. (Face ID works just fine in every other app so there is something going on with this interface in particular.) The lockout process is quite laborious because it’s a financial app. The app itself is good once you’re inside, if you can get there.
Password required after Touch ID 2/5
Is there a plan to address the issue of requiring a password to view history and transactions? If the customer has been verified with Touch ID, it would be helpful to proceed throughout the pages without having to enter a password.
Good App 3/5
By Justice Hammer!!!
Why does it feel more like a web widget than an app? Considering a switch to Fidelity if Vanguard is fine with keeping this “cheap” app.
By Bob b 14228
The new design is not user friendly at all.
Not sure if it was a users recommendation or someone at Vanguard.
It should have been left as is. You shouldn’t fix things that aren’t broken.
I would give you 5 stars, but you required a review, therefore knocking you down one star to four.
Easy to use 4/5
The site is easy to use but the update of prices is very poor.
This app keeps crashing. Just “upgraded” late Dec 2018 1/5
This app keeps crashing. Just “upgraded” late Dec 2018
Limited usefulness 3/5
I’ve used the app for some time to check on funds and balances when I don’t have immediate access to my computer.
Unfortunately it crashes now every time I swipe up on it on my I phone Xs.
I hope you can fix this.
App continues to crash every time I log in. 1/5
I recently set up a new vanguard account and proceeded to download the app for iOS. I have the most recent version of iOS and cleared my cache. I have now downloaded, deleted and reinstalled the app 5x. I restarted my phone (X) and continue to have the same issue. I log in and I get to a home screen for a brand new account (showing me what’s new and how to navigate) and then the app shuts down every single time without fail.
I’m sure it will eventually work but frustrating, unable to use the mobile app which I absolutely will need moving forward. I emailed customer service and hoping the issue can be resolved quickly.
App crashing 1/5
App has started crashing immediately after I open my account with faceID. Clear bug that needs squishing. Please fix! App worked fine up until a few days ago.
Crashes repeatedly 1/5
Scrolling on "My Feed" crashes the app 100% of the time! Other parts seem fine
The app had suddenly become unstable and won’t open or authenticate on iPhone Xs
Log onto app. Scroll down. CRASH!
The app 1/5
Crashes upon log on 1/5
Every time I open the app, it crashes immediately after I log in. Have tried re-downloading and will the issue will not go away.
Crashes a lot 2/5
Please fix all the crashes, and it ain’t my phone
Failing in main page during scroll down 1/5
Not sure what is happening in this version of the app but when I scroll down on the main page the app immediately crashes and closes.
Pretty, useless 1/5
Keeps crashing after authenticating, so pretty much useless. Shame, since it looks better than the web interface.
Great app but..... 3/5
The app was working perfectly earlier today but then all of a sudden every time I tried to login the app crashed. I tried reinstalling and the same problem persisted. I’m using an iPhone XS. What can be done to fix this issue?
Just downloaded and made an account and now it crashes everyone I log in.
Limited functionality 2/5
Only good for checking your app - too many features lead you to a browser screen to log in yet again
My 15th verification number for this piece of shyte app🤬 1/5
Isnt the purpose of an supposed to be to provide CONVENIENCE?! Everytime i havent used this app in awhile, it always resorts to being the piece of garbage app that it is
App is terrible slow! 1/5
Not sure if it’s the app itself or Vanguards server authentication, but it’s horrible slow. Takes forever to authenticate and button presses are delayed causing the app to become almost completely useless.
Garbage app 1/5
By Tom who gave it a fair shot
This app is completely useless the majority of the time. The main point of using apps over web browser is fingerprint login in my opinion. It flat out doesn’t work had the time. It’ll prompt you to enter your credentials. Who remembers that, we have too many other logins to remember.
That main issue, couple with the fact you can do much on the app other than look at balance. Need to change anything? Got to sign in for it. App crashing is not uncommon. Better to just open safari and access vanguard from there.
Can't deposit into my kids' 529 accounts 2/5
By Johnny Drugs
Was hoping to be able to make deposits into my kids' 529 accounts by taking a picture of the check but it doesn't allow it. So I'll still have to mail the checks like it's 1950.
Going down hill 5/5
By tj is taken
I used to think that vanguard’s app was vastly superior to Fidelity’s. Recently I have had all kind of problems with it. It won’t let me log on much of the time, and it does not accurately track my investments held with other brokerage services. I hope they get it corrected. I will be retiring soon and planned to roll over my retirement accounts into vandguard’s, now I am having 2nd thoughts.
Password Manager and FaceID broken 1/5
I have to manually paste in my password every time to use the app. I should be able to use the keyboard plugin integration with my password manager 1Password and use native FaceID auth. These iPhone features work fine with my other bank accounts.
Pretty awful 2/5
Touch ID never works, does not allow you to look at more features past your normal account without putting your PW in again. Expected much more from Vanguard
Fix Face ID 3/5
Face ID had never worked on my phone .... always requiring me to enter my password and then locking me out of my account . Please fix Face ID
Authentication does not work 1/5
By jijibiji lots of fun
If the company cannot properly test a basic feature like the ability to log in, how can I trust them to test other security issues? Even the worst, if I cannot trust them to test something as basic as the ability to log in how can I trust the team to build good investment strategies and manage my money properly?
Great company that needs to invest in their app 3/5
By J. Duaine
Switched over from Schwab to Vanguard recently from all the great things I’ve heard about them as a brokerage, and while much of that is true, their app is really lacking. It asks for you to input password multiple times once you’ve already logged in (not very efficient), and the layout itself isn’t very appealing, at least in comparison to its competitors. If you are going to trade, I recommend doing so on the computer if you can, and just using the app to check your data occasionally. At least, until they give this thing a modern makeover.
Very buggy 1/5
Logging in and it keeps asking me for a phone number and to re-login again. Just a loop that never ends 😡
GREAT APP/COMPANY 5/5
One of the worst app without TouchID supprt 1/5
1-This app crashes almost every time when you login. No support for Face ID.
2- UI is super clumsy and of no use. You cant see performance of individual stocks.
Extremely bad app for investors!!
Please learn from nextGen apps like Chase, BofA.
Crashes alot 2/5
Crashes every time when searching for index to buy
New update huge improvement 5/5
The app was already pretty slick and easy to use but has improved greatly. I am sure there will be small bugs to work out but great job to the developers.