It won’t even let me create a new account
Add a shopping feature 4/5
I got the app because I thought I could look at vans and make customs because the website wasn't working for me and although this app is a great way to earn points I just wish I could also shop while on this app
OMG WHAAAA 5/5
i love this app so much it’s super helpful and i get money for free. they also sent me a big thing full of friction and soft cookies they are sooooooooo good omg
I love you guys 5/5
By Crystal ooo
Hi I’m crystal okeke I just received a cookie box from you guys , I honestly love you guys , thank you for the reward , this app is a great way for me to keep up with style and it’s so organized! Keep up the good work❤️. #vansfamily
Top notch 5/5
This app is the best. It sent me cookies and I didn’t even buy anything on the app. I joined and then a package just showed up in my name
They should put shopping here, shirts, shoes and more, they will get more stars if they introduce this. It’s way more easier.
Cool Idea. Not the best execution 2/5
By Bill S. Preston Esquire
The idea is pretty cool. There are many company’s doing these rewards programs now. Some are much better than others. I have a couple issues with this program... First: Vans stores do gift with purchase giveaways (not anything connected to Vans Family). Usually it’s spend a 100$ in the store and you get a free gift. THOSE gifts are usually pretty cool. Bluetooth vans speakers/vans blanket/etc. All of the gift with purchase items I have received are better than what I get on the Vans fam app and some you have to spend much more than 100$ to get enough points to receive. Second: All of the reward items are geared toward people that spend very little in a Vans store or do their little surveys within the app. Having those rewards is fine, but there isn’t anything special for people who spend high amounts at the store/online. My points balance right now is like 25,000.. and I’ve spent points on everything I want on the app. I just have all of these points with nothing to spend them on. This app could be greatly improved if there were higher end items that people could cash in on. To me, if you want this program to grow, you have to push new content out on it multiple times a week, and offer higher end prizes for people to have an incentive to keep getting points. I could literally rant on this for hours, but I feel this achieves the frustration release I needed. All this frustration with this app, and I have to say that I love vans. I always have and will. Skater for life. Vans till death. I just wish this app was as rad as their shoes/history.
Good app but needs work 3/5
It’s a good app but I think it has to get a website type of feel with shopping. You should be able to place orders to ship to your house. Put your rewards card in Apple Wallet to scan at the store
Great app 5/5
I think it’s awesome and fun way to earn points cause they have cool, little surveys that are super short and you earn points from just giving your opinion. Also, every purchase adds to your points and you can do all that straight from this app so what more could you want
Need more online website features. 4/5
I like that app but I wish you could do what you can do online far as in creating custom bans or even ordering a pair of vans. When I first got the app that’s what I thought you could do but it’s really only for keeping up with your points and using your points.
Please add that to the app. The app should correlate to the online website.
Shop at Vans.com 5/5
This app is awesome. For all the haters and simpletons out there, you can shop and track orders on the Vans.com app. Duh!
Doesnt log on 1/5
Trying to log in, wont work. Iphone 8
Good app but needs new update 3/5
I love the vans Co.and have a lot of merchandise and I like to use the app to redeem points, but lately half of the app doesn’t even work when I try to tap on surveys the app crashes and not that this is the apps fault but the vans store I live buy never has anything that I try to redeem my points for and when I try to ship the it says not available to ship to where I live. please fix bugs and app will be better
Glitches a lot 4/5
I really love this app a lot but when I comes to wanting to earn points in haves you click on something and then automatically glitches out back to your home screen. Overall I love the app but please get it fixed ASAP! Earning points is a huge thing, but not when it keeps glitching you out of it!😔
Love but glitchy. 4/5
I love vans and all but the app glitches a lot when trying to earn points. Love this app though.
By pizza delivery boy
If you forget your password you will never be able to log in with that email again
I can’t login 1/5
Every single time I try to login to my account it always says there’s an error and that’s it’s not working right now.
Can’t login 1/5
The app won’t let me login even though I made an account. I put in the user ID and it’s still not working.
I love vans stores and there the only shoes I wear but I can’t get into the app it’s taken 7 hours to load but what I’ve seen it will be worth the wait
Poorly designed 1/5
This app is getting 1 star because it is poorly designed. I am trying to search up merchandise, but the whole app is revolves around a point system. And makes it impossible to search for stuff.
Love the concepts 5/5
This app is awesome for Vans lovers.... you can get free stuff for spending a little time answering questions about your vans experience! I would highly recommend it!
By ya lying
it’s a cool way to earn points but i don’t think there’s a point to the app if you can’t buy shoes on it. i thought the point of the app was to be able to find the shoes you want and be able to order them but i was wrong
no shopping section? 2/5
when i first got this app i figured there’d be an area to let you shop. since vans is a pretty big show company, there should be a shopping section. i immediately deleted the app once i figured this out, i find it to be nonsense to have an app like this. i’d only download it again if i could actually look and buy shoes.
I just whant to buy vans 2/5
I just whant to buy vans
I’m kinda mad but in love 5/5
By bhad bhabie bench
So I love the app but I jut earned all the points I can get I guess and there is no more I can do so I only have 800 which I mean is a lot but still I want more. Also I really don’t have time to go to the store and get the stickers so I really want to order it and have it come to my house in the mail because I can’t go to vans a lot
something to add 4/5
i love the app... great to get points but i wish there was a place to shop while in the app!!
Why can’t I shop? 3/5
I really like this app, responsive and put together. I especially enjoy the idea of providing individuals with incentives for creativity. (Submitting photos for earning additional points)
However I am disappointed that there’s no option for shopping or tracking orders. It would be incredible to put a pair of pants, some Sk8 Hi’s into an online shopping cart and be able to purchase with my thumbprint. That would change the game.
Can’t login and your points never get added 1/5
I had to call the store because when you scan the receipt it doesn’t calculate your points in the app and now I can’t even log in it’s ridiculous
Can you buy shoes on here???
I can’t buy shoes???
What is happening?? 1/5
As an eager consumer, I am extremely confused right now. There are so many brands out there that have apps for the sole purpose of shopping for their products, is Vans confused? What is the point of creating an entire app if it lacks even the most basic features that would allow consumers to quickly and efficiently order products, really upset that I even downloaded this app. Fix it.
I just want to buy vans 3/5
These wallpaper points are cool but I want to order vans on my phone without using the website
Missing the Final Piece. 3/5
By Follow me on ig @taryndavis
We need to be able to shop on this app, please! It would be really helpful&handy. I love Vans. I have 10+ pairs of them and am not planning on stopping my collection. I would love to be able to shop through an app. Hoping for it in an upcoming update. Fingers crossed.
By sydney is bored
I love Vans! I wear them almost everyday; although, I wish the app had an update where you could shop and track your orders. I downloaded this app as a quick and accessible way to track my purchases and add items to my favorites for future purchase, but I was disappointed to find out that this was not the intense use for the app, an update with those added features or maybe a new app would be great!
Can’t sign in 1/5
I already have an account and was excited for the app. However when I go to sign it it won’t let me enter my first or last name.
Can’t sign in 1/5
I already have an account but when I try to sign in it says “unable to sign in, try again later”
APP IDEA 4/5
if you could actually browse and purchase vans in app that would be a enormous improvement
It would be better if you could shop for shoes in the app
Can’t Enroll 1/5
Work at vans, trying to redeem points, can’t enroll because I can’t put in my first and last name
Would be better if you could actually shop on it like you can converse
Never get it 1/5
Keeps signing me in
Great app but 3/5
The app is great but I should be able to buy vans from here as well. That is all.
Just one thing to add 5/5
By Buttface 😏
Vans has an app where you can redeem points and gain points, yet you don’t have a place to shop for shoes in the vans app. You should totally make an update so the people who use this app also have the option to shop for vans shoes :)
Point Redemption 2/5
Point redemption is a huge pain in the behind. If I have to keep calling customer care EVERY SINGLE TIME I have to submit a receipt, I'd rather just not claim it.
Overall good 4/5
The only problem is I sent out my code to receive points for every new member signed up using my link, it stopped giving me points after 10 people signed up. It limits my points now so that I can only receive points by buying vans
Doesn’t work 1/5
The app keeps force closing as I try to sign in
I love Vans Family! 4/5
I’m super stoked about this app, it gives you an incentive for purchasing Vans products! (10 points per $1) Rewards are 100x easier to obtain v.s say, Zumiez Stash which is almost impossible to save up enough points to redeem something worth all your points. Keep in mind that some rewards have to be redeemed physically in a Vans store. I highly recommend this app, and of course Vans merchandise!
It’s awesome Vans has an interactive app and rewards program, coming from a photo contest winner! After seeing how organized they were in contacting me about my prize, they deserve a review and I never do these.
The app is cool cuz I can keep track of my points but as someone who buys Vans pretty frequently I wish I could look at shoes on the app too