Venmo is great 5/5
By CanCan Mama
So easy to set up. Very user friendly! I’ve never run into any issues with payments sent out or coming in. Such an easy way to transfer funds with whoever you choose!!
Customer Service 5/5
Are attentive and will look into issues w you. Thank you for caring about your clients .
No “reject” or cancel payment feature 1/5
It’s crazy to me that there’s no way to reject or cancel a payment that you receive from someone accidentally. A workaround exists today, but it feels weird to have to pay someone back in this scenario. This seems like a fundamental feature..probably gong to close my account because there are so many other peer to peer options now.
Worst app 1/5
By mario S ven
Can’t even cancel
Do not used Venmo!!! 1/5
A family member send me some money and it wasn’t send in the expected delivery date... they keep giving me the run around and still haven’t give me any money or any answer to why and when I will be getting my money... Dont use this app for anything... they do not care about your concerns and do not care if you get ur money or if u dont!
Why can’t it report? 1/5
By another wreeder
Why can’t Venmo include the description when it shows up on your account? We have no way to know what the payment was for. Very disappointing.
Super easy and quick way to send money 5/5
Love the app
Animal lover 5/5
So easy and convenient to use
Loving Venmo!!! 5/5
This app makes it so easy to request & receive money for anything!!!! I receive my money immediate in venmo and can choose how to transfer to my regular account.
Thank you for getting rid of of the bugs 5/5
By cathleen cat
Thank you for helping me with the bugs in my account. They were nasty bugs
Regaining Access To account 1/5
Miserable experience for
This app needs fixing. 1/5
The app won’t let you link your bank account or card sometimes. Then you have to call customer service and completely erase your account and start a new one. Sometimes it will be working perfectly, and randomly will sign you out and freeze your account.
By Marley Magic
Easy to use!
Venmo - I wish I could deposit money directly into my venmo balance. 4/5
By J o'neal
I wish I could deposit money directly into my venmo balance.
I LOVE Venmo 5/5
By I Love Family History
Love Venmo!! So great, quick, safe and easy for me to get $$ to my grandchildren!! ❤️
Angry customer 1/5
By Lil mama2012
Venmo is not good place to send money their rules and regulations are unfair they don’t notify their customers when they freeze your account and if you have money in your account when they freeze they can hold your money for up to 180 days until they feel like releasing the money unfair
Venmo is great 5/5
It is a great way to pay your friends and family!
Frozen account 1/5
Account was frozen after first 4 transactions. Customer service could not help to unfreeze the account. Very inconvenient when counting on for form of payment of vacation. Never again will I use this app.
If my account is negative 25 cents that freeze it. Even after they see money has been added. I have to call or chat with them to unfreeze it. It’s annoying. And even when money is in the account I get these annoying notifications asking to I want to add money. Everyday multiple times a day and I can’t turn them off.
A convenient way of paying your friends !!
So easy 5/5
Just push a button. No checks. No cards. No machines. Awesome
Many of my credit cards aren’t allowed to be used on Venmo it states error this card cannot be used when I try to set up payment method which limits the use of Venmo all together and I use alternate payment methods in its place
I have to change from public to private every time and have to enter a reason such as lunch or something
Instant Transfer not working 1/5
New user and first transaction and instant transfer was good. However, second time I tried to use instant transfer i received an inconvenient “Sorry, this instant transfer can’t be completed” message
Big inconvenience waited 10 days for them to release my funds
Love the app 5/5
By Quiggles 1000
Use it constantly, always a pleasure & convenience.
Venmo doesn’t tell you when your account is negative until you get more money sent to you and they take it. My account said Venmo balance 0.00. I had an emergency and my mom sent me money and next thing I know it’s all gone. Venmo took it and then right after I get an email saying why. Well why didn’t I get this email when my account went negative?? Like what? And your not even going to return it????? I needed that money and now I have to deal with a whole lot of stress because Venmo wants to be a b****!!!!!!!!!!!!! That’s so messed up that they do that. Not happy very upset. This is not okay. I’m deleting my account. CASH APP ALWAYS!!!!! Don’t use Venmo.
By Jillian 3234
Always works and is convenient
Best purchasing/selling app 5/5
Easiest and most streamline way I’ve sent or received money on the internet. Period.
Can't sign in 5/5
Appeared network might've been temporarily down. Issue is resolved. great peer to peer money exchange platform
Doesn’t work with a joint checking account 1/5
By Geeky ballerina
My spouse signed up for Venmo before me, so I can’t link my Venmo account to our shared checking account. It feels very 1950s to constantly be asking my husband to please transfer money for me. This is why I use ApplePay instead whenever possible.
Like all this tech BS they think they can read your mind but provide absolutely no explanation solution or direction for their limp and lame service. Utterly pathetic. Just stops working for no reason. Now I’m spending my time messing with this nonsense. This isn’t a “free” service unless your time has no value. They should be held accountable.
Business owner 5/5
By Janaby 74
Excellent love it business owner
Terrible company 1/5
By "Hollywood Killer"
Their customer service is worse than PayPal and I didn’t think that was possible. Their service team is rote and not too intelligent to resolve the simplest of problems. I am deleting you Venmo and do not text or call me! Bye bye.
First time using Venmo 5/5
By Nickerson Lane
It went well.
Not reliable 1/5
By Earl from Toledo
Have used in past and now will not go thru. Only solution was to manually set up account again but takes 3 business days. I signed up for this service so do not have to wait 3 days, and cannot guarantee will not happen again.
It can be good and it can be bad. 5/5
By Dixie Lover
I sent $50 to my daughter less than an hour ago and she doesn't have Venmo so therefore this money is floating in outer space. Please help me.
Are of no assistance when an issue arises and never did correct the issue. Out the money I won’t use again
By Juggalette Tiffany
I am not joking I have been using this app for years and it has never disappointed me... I got paid for services rendered... bought local honey.... pay my mom the phone bill.... sold a painting.... it’s so versatile!!!
1st Hr review 2/5
I need more time with it
Excellent App 5/5
This is a great app. Love it! So easy to use.
Gets stuck on search screen 2/5
I’m not sure why but I have to close the app and start over. Sucky
Other People can see transactions 3/5
By VRBO is a Waste of Time
Works good, but I really hate how people can see my transactions.
Horrible customer service. They can apparently deactivate you and not tell you why. Then your left with a balance but no way to get it. I’d give 0 stars if I could. Very poor customer service and just general human decency
I can’t transfer my money to my account 1/5
By jessica punto 1
I can’t believe that I cannot have my money , if we have the money on the app we suppose to transfer our money to our bank account but this app don’t let me , so disappoint.
Won’t let me send payments 1/5
One day none of my payments would go through. I’ve contacted Venmo many times and they have no reason why it isn’t working. I have plenty of money in my account and even transactions that are covered by my Venmo balance won’t work. I need Venmo to pay for rent and utilities so this is a big problem for me.
Can’t use Instant Transfer 1/5
Can’t get a explanation why from customer service. I have my debit card and bank linked. If I wanted to wait days for my $ I would have used PayPal. Zelle seems to be the way to go maybe this is just a issue because I’m new otherwise I won’t be using this service very long.