I have used this app for over a year, now all of the sudden I have $135 that they can’t tell me where it is or when i will get it ??? Used instant transfer and do not have it.
I am worried I will never get my money.
I used this app for years for my business with no problem now I am very anxious...
Customer service is also horrible and they just keep saying sorry but don’t answer any questions.
Great but select card when paying not an option 4/5
It would be great and a 5
Like the app! Sometimes it disconnects from my bank but is easy to reconnect.
easy to use. no issues so far
Can’t connect to bank acct 1/5
Five time I removed my acct and reconnected it. This app is crap now.
Best cash app 5/5
By Alex 7328
No fees, no hassle. You don’t have to wait for friends to give you cash or go to the bank they can just Venmo you. I love this app.
I love this 5/5
This is so convenient! Thank you.
Venmo is a steaming pile of crap 1/5
Their big report doesn’t work. The “chat with us” is a series of standard prewritten responses that they select for problems they know they have. They have my payment and I can’t get it for 1-3 business days because their instant transfer doesn’t work because I “raise a red flag” that they cannot see what that is but it must have been by signing up and entering a legitimate card I assume because that’s all I have done.
They no help 😑😑 1/5
By Dominican Uss
By jesse's girl 1224
This is honestly the best app for making sure those people that promise to pay you back do haha. The money transfers are effortless and took me 5 minutes to set up! It takes less than a minute to look up your friend via phone number and complete the transfer ! Awesome app!
Love this app 5/5
By j bidness
It’s so convenient
By Brute Truth
Easiest way to transfer money no matter the distance!
How easy is THIS? 5/5
Finally, a no-hassle way to send quick cash to my college kid without a trip to his bank!
Too long too transfer from bank 😡 2/5
The money was deducted from my account right away but the payee doesn’t have it.
The app doesn’t work at all.
It seems to take FOREVER for funds to show up in my account 😒😤 So my money is floating around in a cloud for 3 days. I hate that because I like getting paid on time.
Takes a long time to set up.
So easy so quick so efficient 5/5
One of the most convenient apps out there
By produce 1
So easy! My kids told me about this and it’s the easiest way to pay and GET PAID!
So easy 5/5
By Voice Purist
So easy to send money it’s almost painful. The app is super quick to use and I have had no reports of missing funds
Boo :( 1/5
By None of your business...
Worked great, till it didn’t. Can’t pay anyone- which is kinda the point of the app, right? Declines any payment, stating to “use a different payment account or try again later”. But, it doesn’t matter which method I use, even Venmo balance gets declined. Customer service was a joke, I couldn’t even believe it. Kept disconnecting me, saying “we haven’t heard from you in awhile so we closed this chat”, even though I was just on staring at the screen waiting for a representative. Then when I finally got a hold of somebody they could only tell me that they couldn’t help me because they didn’t know what was wrong and they were not authorized to find out. They said this is happening to a lot of people but they honestly didn’t seem very concerned. I won’t be very concerned about deleting the app.
In under a minute and easy to set up. 5/5
By Tammie Gualtieri Moore
This is by far the easiest way to send money no hassle , one armed Joe could benefit from this. I’m sure there’s a one armed Joe somewhere.
Great app 5/5
Very universal and easy to use. Most everyone has it
Frauds - Do not use this app 1/5
My sister told me about this app. We were trying to book a vacation to the Bahamas for my birthday and could not use multiple cards to pay. She advised me of this app because she used before to send the money to her so she could book the trips. I sent $700 to her account. Venmo transferred it just fine to her. Mind you I sent $20 first just to see if this bogus app worked. That went through just fine. The $700 on the other hand she could not do an instant transfer to her account. She received this error message. “venmo error - we couldnt transfer your money to your bank account vis debit debit card no fee deducted” I received this error message too, as she tried to send the money back to me and I couldn’t even put what was taking out of my bank account back to my card. So now I have to wait almost a week to receive my money back. IF I GET MY MONEY BACK... and no vacation!
Never had any issues... Easy way to pay people back when you don’t have cash
Venmo is creepy 1/5
Why on earth would you want to see your friends’ transactions? Super creepy.
Do NOT use this APP 1/5
Beware of there User Agreement they froze my account after my daughter sent me a few transactions over a weekend. Once frozen they won’t let you delete your account unless you send them photo ID & appeal the reason. They Also won’t tell you their decision other than you violated their User Agreement. Use CASH app instead it is so much easier. I am sure they are in violation of not following certain state laws in disclosing why your account was frozen.
Couldn’t get my $5.00 test back. It let me pay out of a debit card but refused to let me deposit the same $5.00 back. Wound up having to go with PayPal after all. Why even have Venmo when PayPal owns Venmo??
Most convenient finance app there is. 5/5
Venmo = convenient. It’s so easy. I LOVE IT!!
Horrible customer experience 1/5
I've always sworn by Venmo and used it quite frequently to split dinners, movies, etc.
I had lent a relative money for their wedding and they asked if it was okay to pay me back via Venmo and when they did my account got closed and Venmo would not return the money I had in my Venmo balance. They also did not reverse the charge on my relative's end so in the end Venmo stole from us. I have called customer service and while all the reps I spoke with were friendly they were unable to help me at all with my issue stating that I need to wait for an email from another department that apparently has no phone number.
It’s Lit 5/5
Love the app, saves me a lot of time at ATMs
Just out for money 1/5
Boy, would I give Venmo zero stars if I could. Let me start by saying, Is Venmo convenient? Yes But are they only out for themselves, YES. and are there plenty of other apps that can do the same thing?, YES.
I recently sent a friend money on Venmo. Unfortunately, I sent this money to the wrong person. I have no way of contacting this person or getting in touch with them to send back the money. I thought the process would be quite easy to receive my money back once I reached out to Venmo, but boy was I wrong. I tried contacting Venmo through chat multiple times and each time they told me they wouldn’t be able to help me. I was certainly not going to give up that money just because they “couldn’t do anything for me”. I reached out to my bank and they were able to get me my money back after a couple of days. I was very happy until I received a message from Venmo stating that my bank was not authorizing the payment and that Venmo was going to “have my back” and loan me the money, this had essentially put me in debt with Venmo. Now, any money that I receive will go straight to them. This is absurd! I reached out to Venmo once again to explain to them the situation and they again told me that they could not do anything for me. Venmo is only out to make money off of their users. They will absolutely not have any sympathy or help you if there is any kind of mix up. STAY AWAY!
Disgusting invasion of privacy 1/5
If you make the mistake of giving this app permission to connect to you contacts, it instantly copies your entire address book permanently to Venmo servers (including photos). There is no way to delete your contacts from Venmo’s servers. Even deleting your Venmo account entirely doesn’t remove your contacts from Venmo servers. Not just people you have translations with, literally YOUR ENTIRE ADDRESS BOOK.
Additionally, Venmo defaults to making all your transactions public. Why on earth would someone want that? You want people to see payments to medical providers? Because if you’re not careful, Venmo wants to broadcast who you paid, how much, and when to the whole world.
Sure there’s a tiny little “private” button. But they even try to discourage you from changing the default privacy setting from public to private.
Venmo is owned by PayPal and is just as insidious as FaceBook.
If you use this app, be very very careful to read each permission request carefully. Because like the Ferengi, once Venmo has your private data, they will never give it back.
Terrible Service & Not Sage For Transactions 1/5
For the past few months my girlfriend and I have been dealing with Venmo terrible service and policies. Don’t trust Venmo to keep your money safe and treat you fairly. People who receive money through Venmo can be liable to pay thousands of dollars in “damages”, even when you’re the victim.
What’s going on ? 2/5
By Valued Partner
I can’t even send 5$
Great Service 5/5
Super easy to navigate and use.
By Flash G2x
Have tried a few apps and while I don’t like any of them I do like and most importantly TRUST this one!! Thank you Venmo!!
This app is easy to use 5/5
By Rogan Cannon
Awesome app to pay with your friends
By Carolina Parada
I love this App, great idea to send money, super easy to use...
Too much information from others shown. 2/5
By Paranormal Pants
I dislike that I am constantly shown other people’s transaction whom I barely know (often random FB acquaintances). I am aware you can change your privacy setting, which I have done, however I would like the option to not be shown the transactions of others. I find it creepy and inappropriate. Venmo, please do something about this.
Hey convenient 5/5
Venmo is such a life saver! Thankful
Why charge 25 to transfer. Lame 1/5
This should be free.
Definitely needs a security tune-up!! 2/5
Only supports a 4-digit PIN when everyone else is going to 6-digits. Has a HORRIBLE default to allow the public (i.e. anyone with a Venmo account) to see what or whom you’re doing Venmo transactions with - not including the amounts. That’s just completely nuts because most casual users will not think to change the visibility to private. This public transaction data can presumably be collected and used by anyone with a Venmo account (Russian hackers?) to build out your financial and friend network. Isn’t that what got Facebook into so much trouble?
All they do is scam and steal money, instant transfer NEVER works while the money just sits in limbo. Screw venmo
Less than one star !! Freeze accounts for no valid reason 1/5
By NH Photog
Photo studio accepting deposits for clients and App decides to freeze my account without any viable way to unlock acct.
Great service 5/5
Great way to get money to fiends and service providers safely 😊
Allowed unauthorized phone to sign in 1/5
By breached account
Really bad. You contacted me about an unauthorized phone accessing my account. I wasn’t in the area if that phone. That is really bad.
It works 5/5
It works you get paid you pay people like a hooker