Horrible app 1/5
By Foxykun
We are trying to check in and the app keeps rejecting our documents, even though we ensured all the information is accurate.
We’ve sent our documents several times.
It’s useless and now we can’t check in to our flight until the last minute and have to go to the airport hours earlier than expected.
COVID 1/5
By jdag821
No entiendo el porque la verificación debe ser dos horas antes de el vuelo en que afecta que tenga el mismo plazo de horas de un check in, es absurdo una aplicación totalmente inservible
Dumb app 1/5
By AdrianoChemin
Why the app don’t keep previous informed data so we don’t have to do over and over again? Dumb app
Impossible to manage 1/5
By Disappointed_Unhappy
I’ve entered all my information and reached a “complete” status, by then an “action required” tag appears and does not let me enter any information! What to do now?
Nothing but frustration!! 1/5
By SoundRoo
COVID test document submission and approval process is nothing but frustration. I spent 5 plus hour to get the documents approved after dealing with yeah support with multiple emails back and forth. Need this app to improve to make it a smoother process for the user.
Never use 1/5
By twins 4 Nana
Tried for weeks, weeks to get my info added as instructed by cruise line. COULD D NOT do it as I was already overseas.
Took three attempts to have COVID results accepted.
Absolutely horrible app,
Waste of time 1/5
By Pjap82
What is the point of this app?
Not easy process 2/5
By Lady calm yoga
It took us several times (6/7) to get the document reviewed successfully. The website did not explain what information was required, just kept on rejecting uploaded document. We had to try many times …
Horrible 1/5
By Gary Oderda
Horrible system. Can’t go back. Can’t figure out how to make system to work.
we don’t have a QR 1/5
By Willy2531
It’s very difficult to get the Covid-19 test certification in the system
Unreliable 1/5
By harde to use
I have submitted my vaccination documents 4 times and each time i get an approval then whin i go to check in it says incomplete
Absolute garbage 1/5
By Fix it please ...
You should be ashamed of yourself, it’s 2023 and your app is still as awful as it was in 2020. What are your developers doing? Also, your ratings are obviously rigged, reviews are clearly all detractors.
Worst process ever 1/5
By Arnachronox
The process to check into my American Airlines flight was the most tedious and time consuming this I have ever done for a flight. I was unable to check in on the airlines website so they made me download their app. The app then made me download this app to verify my Covid card. Then you have to wait for verification or pay money to expedite it. Absolutely worthless.
Makes you pay to verify you vaccine card 1/5
By jill735
An incredible waste of time. I cannot believe that American Airlines is actually using this solution
Aruba 1/5
By Best meal??
Never has an app sucked more. It blocked me from checking in
Not quick or easy 1/5
By Cimmellll12
Does not accept vaccine QR codes, does not verify manual cards quickly (without paying a fee) and doesn’t communicate with airline apps. My husband and I are good to go on this app but only one of us shows up on our airline app as good to go.
VeriFLY 1/5
By Eileen Rea
Horrible App. Flying out tomorrow and it still stops my check in. I hate this app!
Clumsy 1/5
By jdaeh
Entering Covid vaccine information is a nightmare. I FINALLY succeeded after numerous attempts by putting in the first booster date rather than the most recent. The help file is no help. I am using this ONLY because Viking requires it and I plan to let them know what I think of it.
Downloading yet another app 3/5
By Magnet1000
I hate that I had to download this app in order to check into my flight. Would have preferred the option to do this online.
Another unnecessary data stealing app 1/5
By TimPark000001
Yet another app forced on consumers for no reason other than stealing more data for sale to third parties. Inconvenient, idiotic, and a waste of time. I plan on deleting this app as soon as I land at my final destination.
Terrible 1/5
By jsjjsnnfn
Terrible app and confusing
VeriFLY 4/5
By Dwight#1
Quick and easy!
The process does not work so it is a complete waste. 1/5
By Dead animals
Had to fill this in to use the app for checkin after 5 wasted hours of trying everything and talking to American Airlines I was told this is not working and would have to check in at the airport and hope it all worked out. Just of note the flight boarded at 0600.
Worst App 1/5
By RS01010101
It feels like this is a scam
Pointless 1/5
By Uggh/awful
Difficult and time consuming to set up and then none of my information transferred when I checked luggage. Attendant had to enter all of my information again.
NA 2/5
By honest evaluation
Not user friendly! Not enough privacy options!!!
Navigation 1/5
By CHIPSTER0614
This app is very difficult to navigate
Review 1/5
By JCalnan
This is an obnoxious process and it is useless and pointless. You firm should be embarrassed and I would like to it go bankrupt. This medical information is none of your business.
Frustrated 1/5
By 4854873288
Your site is so frustrating. Have spent so much time re entering information over and over never completed
The worst 1/5
By Jklingsb
This app is the worst
No point - Trash waste of time 1/5
By J-bone24
No point for this app. It’s a waste of time COVID is over and this doesn’t help with airport security or anything at the ticket counter. Stupid trash
Not friendly 1/5
By hastaestoesdificil
It’s to difficult to use, and after words, doesn’t work and you have to do everything over the check in
Awful, Very Bad, Cruel Joke 1/5
By Joseph Howell
As failures go, this one is a classic. It caused me hours of waiting on hold with American Airlines and no satisfactory resolution. Shame on American Airlines for sprinting this awful application on an unsuspecting public.
Vaccine exemption 1/5
By 19-Exempt
There is no option to enter a vaccine exemption I received from the country I’m visiting… very frustrating.
This app never works 1/5
By Paula favre
This app is trash never works, I am sorry but it always stress me out when it comes to traveling because this app doesn’t work and I don’t understand why we have to do it anytime we travel.
USELESS 1/5
This is the worst app I have ever seen. Poor design and features don’t work ✅👎👎👎
Horrible 1/5
By Lab-mom
The definition of user unfriendly
Avoid this app 1/5
By Totalslacker
I would still like to give this company less than a zero it’s now been three hours and they are claiming that my name is different on the app that it is on my reservation they are side-by-side the same do not use this app
Required for Check-in 2/5
By Cherieux
Was not informed upfront that this App was required to complete mobile app airline check-in. It appears to be optional, but it is not. Also, it is not clear what VeriFLY does. Initially, it appears to be a security screening app similar to Clear. Need to better define “safe”.
Not Easy 2/5
By Moma D's Phone
Not easy to check in. Much easier on other flights.
Not well designed if you make any errors 2/5
By KenZen68
Very frustrating. Got an error message after uploading the immigration forms. Error was “flight info does not match” I had enter the flight number of my arriving flight into Colombia and apparently it wanted the flight number for the initial departure. When tried to go back to fix it had to start over and reenter lots of detailed info only to get another error saying that I had already submitted a form and can’t resubmit another. The app is not intuitive to try to figure out how to fix any errors on immigration forms. Also it would not show me how to upload Covid vax info for minor child until I completed the immigration form. So got stuck. I’m a professional who follows detailed instructions for a living and still could not figure it out.
Worst app ever 1/5
By Unhappy fox fan 9889
Very inconvenient and does not work efficiently. Have entered same info multiple times and it does not show completed status when checking in for flight yet all is completed in this app.
Error message 1/5
By Geriatricians
Spent over 2 hours trying to enter vaccination information and kept getting error messages!
Vaccination records are official and they kept rejected them. too much trouble 1/5
By van watt
You can’t even write a review without problems
Cumbersome 1/5
By Fraud attempts
Validation of Covid 19 vaccination takes FOREVER- not the 60 minutes they claim.
They try to have you pay for an expedited validation
Terrible 1/5
By Jon Rodgers
Terrible web site. Just goes in circles
Uploading info is a pain even with great internet 1/5
By Holland Cruiser
We have great internet. But I frequently wait a long time for information to upload to VeriFLY watching a black circle spin round and round. It has been the worst part of my cruise experience.
It’s changed! 1/5
By Lagorunner
I’ve used VeriFLY a few times since we all had to cope with Covid restrictions and it worked OK, most recently October 2022. Now I cannot get the app to recognize neither my destination nor transiting country, namely Ireland and UK. After adding my flight booking reference, the only countries that are available are USA and Barbados?
Useless 1/5
By Bfishrules
Dumbest app ever created makes you spend hours resubmitting information
