A ton of spam calls. 1/5
Before downloading the app, I averaged A call or two a week. Immediately after I got a call every two minutes for a half hour. Mostly from medical insurance. These people now call, leave voice and text messages. Something is wrong with this app. I received several calls, messages and texts again today.
Good idea, but ineffective. Verizon should do more! 1/5
I’ve had Verizon Call Filter for about one year. For me it’s not only in effective in reducing the number of bad calls I must see, but the reporting process is a waste of my time.
Smart scammers/fraudsters use special software to display phone numbers that their computer selects at random for their calls. That means that it will do no good to report or block the number for most of these calls.
Unless Verizon develops a capability to detect phony caller IDs, Call Filter will never work.
To inhibit the less sophisticated scammers who use a non-random number over and over again, I’d recommend allowing the user to select a total and permanent block so that that number never shows up on missed calls or voicemail unless the user decides to do so.
Call Filter is a noble idea, but it hasn’t reduced the burden of the calls for me. In fact, after going thru the reporting process for each call, I’ve spent more time than I spent with my old method:
If I don’t know/recognize who the call is from, I don’t answer. If there is a voicemail (which there usually is not), I may decide to listen just in case.
In my experience, legitimate callers usually leave a message.
Bottom line: Verizon’s Call Filter is a waste of my money. I’ve decided to cancel and wait for a better remedy.
Does not work 1/5
I am a Verizon customer and it says your not connected to the Verizon network.
Works but it has a small glitch 5/5
I have to share 2X to Call Filter every number because the app doesn’t do anything the first time.
Appears to do nothing 1/5
Still getting a ton of calls and had to open my contacts to Verizon for the privilege.
Call Filter Plus should be FREE 1/5
I get it, another way to make more money. With the amount of spam and trash out there, this should be given free to your premium paying customers. I will not pay extra for something that should be free. Also, current free users should be able to report numbers to Verizon in the app...
Hasn’t blocked a thing 1/5
I have the highest security screening settings on and international blocking. But it hasn’t blocked a thing. Still receiving spam calls left and right. Thinking to just delete as I’m apparently more able to identify spam than Verizon’s algorithms.
Allow access to contacts 1/5
By Corsair flyer
When I go to settings there is no option or toggle to switch on.
Can't activate 1/5
I don't have the call blocking option in my settings.
App Worthless 1/5
Welp after adding this app one hour later I received a targeted fraudulent message supposedly from apple/cloud telling me my financial information was compromised. So much for spam control. Worthless
Spam scam 1/5
Unless you get the paid features,thx Verizon glad my 70$ plan includes nothing, this is useless. Verizon continues to show its bloodsucking business model.
Doesn’t work 1/5
Install instructions for iOS are incorrect as well. Great idea no show of an app.
Not yet mature 1/5
I’ve been using this for a month and in that time, it has stopped 3 potential spam calls. In the last 24 hours alone, I’ve received 5 calls from an automated service, telling me my SSN is blocked (definitely spam calls).
Verizon would do well to allow feedback like “Report as spam” or some such thing.
Other than that, it has only blocked 3 of 30 incoming spam calls. Not a good rate so far
Useless app 1/5
By jason c 01
Doesn't block 90 percent of junk calls. When it does block the only option is to send to voicemail which results in a bunch of garbage voicemail messages. Completely useless.
Needs some work 1/5
It blocked calls that were in my contacts page, which is what is says it does not do. But it did. I turned it off but it still was blocking important #’s, so I called Verizon and had them uninstall it for me. Verizon needs to fine tune this app so it’s easier to use and so it recognizes valid #’s.
Backward result 1/5
Immediately blocked all the calls from my wife, who is also in my contacts, and sent her straight to voicemail each time. I got 3 SPAM calls the same day that rang and did not get sent to vmail. Absolute FAIL! I uninstalled it.
Doesn’t Work 1/5
Thanks, Verizon, for telling me to download this app that doesn’t work at all. I just keeps telling me that the server is unavailable but to definitely not delete it and check back in 15 mins. It’s been two days. So...delete.
Doesn’t seem to work 1/5
By DFC 11
Since downloading this app, I have received over 25 spam calls and this app has only identified 2. Of course if I want to improve the system and identify these numbers it will cost money. I feel this shows how little Verizon cares about its customers and the true services it provides and is only interested in how it can get more money from them.
Won’t work without paying 1/5
The free level of service that is offered will not even work. It keeps saying “unable to process” and then it prompts me to pay for the subscription level service, of course!
Should be free 1/5
Verizon allows spam, develops a spam filter, then charges $2.99 per month to filter those calls on top of their already expensive service? Inappropriate and angering.
Put Me in a Circular Mess 1/5
Tried to set the name displayed when I called someone. I ended up in a circular cycle of required verification that never resolved. When I tried to use the Verizon app to do it, it put me in a menu that had the free version of the call block app selected but would not let me go forward. When I selected the subscription version it enabled the “Next” button. Go figure
What is really bad about this is the ability to spoof the number calling you is due to a flaw in the code used to transfer that information. Something the phone companies could fix if they wanted. Then we would not need apps like this. But Verizon wants to charge for a premium version of this app to help with a flaw they could easily fix.
By coeur d' alene
Doesn’t work whatsoever. Won’t let me give zero stars.
Won’t Activate 1/5
By Thomas Vermeer
The app won’t activate for me
Don’t do it 1/5
This app messes with your phone. Don’t do it!!!!!$
Must subscribe to do anything 1/5
Better off just not answering calls you don’t know... and it’s free.
Scam in itself 1/5
By Old echofon
Somehow it started blocking my girlfriend, but I still get 2-3 spam calls a day that do not get blocked. Months ago this app worked great and provided massive notifications of the spam calls that got blocked. Recently it’s only provided massive headaches with all the spam calls that come through with no blocking or caller ID capability.
Doesn’t work 1/5
I installed it and set it up in settings and the robo calls came through as before. No screen showed that it may be a spam call and give me a chance to decline. Removed from my phone.
I don’t think it works 3/5
I installed this today and a couple hours later I got two calls from unrecognized numbers. They did not go to voicemail. I tried calling the numbers back but I got recordings that said, “Your call cannot be completed as dialed” and “The number you dialed is not a working number”.
I’ll keep it for a few more days and see what happens.
Works for a few days and then stops. 1/5
Works for a few days, then app insists that I’m not a Verizon customer, and redirects me to Verizon.com to sign up for service. Does this even while using cellular data on Verizon! Reinstalling app fixes problem for a few days until the app insists I’m not a Verizon customer. Does this despite having full bars on Verizon (not roaming) and being a customer for over two years.
Doesn’t block any spam calls even when set to 1/5
By Janos C
Unfortunately this app / service doesn’t seem to work at all. About the only thing it does is at least identify calls that may be spam calls (comes up as “potential spam”) but doesn’t block those call even though it’s set to block all spam calls, even the potential spam calls are set to be blocked in the app settings. There have also been several times when the same number has called multiple times (was clearly a robo caller) I marked it as a spam call in the app, and calls from the same number still got through. In addition... Calls from numbers that are clearly spoofed numbers also get through. It’s disappointing because when I was with T-Mobile, I had their anti-spam app / service and it was much better and was a lot more effective. It did a lot better at identifying (and blocking) most spam calls and spoofed numbers. I’m going to delete this app off my phone and unsubscribe from the call filter service. Even with the paid version of the app, I still get at least 5 calls a day that are identified as spam calls, in addition to other calls from spoofed numbers.
Doesn’t work. Period. 1/5
If I could give less than 1 star I would. Doesn’t work. Doesn’t block calls even with the service enabled and my iPhone settings in the call blocking section correctly set. Free is free and it’s about as good as what I paid for ... nothing.
Hasn't blocked anything 1/5
I've been using this app for a few months. I've set the spam filter to its most sensitive setting and I have yet to see it block anything. I still get 5+ spam calls a day, usually from spoofed numbers to make them look like they're local.
Blocks tons of non-spam numbers 2/5
I was trying to get a callback from Apple Support for like 45 minutes today, and turns out, Call Filter was blocking all of them.
Verizon + iPhone + esim = nope 1/5
Still broken for e-sim, clearly Verizon and other carriers are trying to C-block E-sims. They said this was addressed months ago but clearly that was a lie.
Ineffective. Was better. 1/5
12-2019 Update: A lot of spam calls are not showing any “potential spam” warning. I get spam calls all day long now that aren’t identified as such and so many are spoofs.
When I get return calls from my own company from holding my place in line, it comes up as Robo Caller. My company does not do Robo Calls or any soliciting but because it auto dialed me back, it shows as Robo and it doesn’t show the number so I can’t even tell it’s my company returning my call. Why can’t the number show?
Also, many calls now just say “Wireless Caller” and it doesn’t show the phone number either even though I’m paying for the plus version. I might recognize the number but without it showing I really have no idea if it’s legit or spam. Please fix this. The normal call ID would be better when that happens.
The effectiveness of this app has decreased so significantly that I don’t know it’s doing anything.
Also, even though an app update was available, it didn’t show in the App Store update section with the other apps that had updates available. I only saw that an update was available when I did a search for the app to write a review.
Verizon should make this a free app for those that have their service.
Very, very weak effort by Verizon 1/5
The app has never flagged a real spam call. However, it has flagged Delta and Apple customer service callbacks initiated by me.
Worse than ineffective — it has bad spam fighting data and flags legit calls.
Does not work 1/5
I have the paid Version of the app. I have it set to block all spam calls. It does not block anything—my phone still rings and the app identifies the call as “potential spam. The idea is that my phone is not to ring at all when the call is potential spam. Very disappointing.
3 times today a non caller ID wasn’t sent straight to voicemail this person has been harassing me 3 days in a row
Blocked Call List 3/5
Would like to see a blocked called list. There was a time when it started blocking all my incoming calls. Otherwise the app is ok, as well as the blocked calls.
Spam calls dropped dramatically 4/5
Using the free version. The number of spam calls getting through to ringing has dropped dramatically. I was getting a ton of calls everyday and now it’s down to one or two a week. I’m very pleased with this app.
Verizon is not doing enough to stop unwanted calls. Do not get your hopes up with this app or the premium service. I receive more unwanted calls than I ever have.
Doesn’t work on texts 1/5
I’ve been getting plagued with spam callers and even worse with texts. My iPhone will automatically block any number that isn’t saved to my contacts. I downloaded this app hoping it would block the texts I keep getting from +86 somewhere overseas. No way in hell am I going to pay for this when the free service can’t even offer text blocking.
Doesn’t recognize me as a Verizon customer. 1/5
Won’t recognize me as a Verizon customer, no options to verify any other way. Completely unusable.
I got scared it would block all my calls so... 1/5
I uninstalled. Besides, I thought the caller Id was on the free version. Guess it’s not? Lol oh well I don’t need it.
If I could rate a zero I would. I’m on call 24/7 and had hoped this app would reduce the robo calls I receive off-shift and weekends. Still awakened in the middle of the night and weekend-not work related-spam calls. This app is useless. Shame on you Verizon for this worthless product! Can you send a rep to my house to answer the after hour calls I receive so I can get some sleep?
I gave it this app second chance and again found nothing useful about it, complete trash. It appears that after 10 years of extreme nuisance calls, the folks who have the ability to stop or at least block them have more reasons to allow them to continue.
I went from getting 1 spam call a week to about 15-20 a day after downloading the app! Something is weird with this app
Doesn’t work 1/5
Installed for about a week and it hasn’t stopped the obnoxious calls.
Lost phone capacity 1/5
By Sally Coffeecup
It may have been purely a coincidence but ... as soon as I installed this app my cellular phone capacity failed. I can no longer make or receive phone calls. My phone now reads “no service”. It definitely has eliminated all spam phone calls but this isn’t quite what I had in mind when I downloaded this app.