No backup here 1/5
I can’t backup my photos to the Verizon Cloud. I contacted support staff who were less than helpful .
This Company is an absolute scam. I look forward to our day in court 1/5
I was forced to download this app to cancel a payment for their garbage tier “cloud” services. I’m sure I’m not the first, and I sure won’t be the last! If you need an attorney to sue Verizon, contact Bachuwa. I’m looking to get about $15k off of Verizon for promises broken, not allowing me to cancel my bills, etc. good luck!
Upload takes forever 1/5
The uploading process takes forever when there are more than a few photos.
App is worthless 1/5
Cannot mass delete old docs. Have to manually select. I have old docs from early 2000 want to delete to free up space. You must manually select one by one. Same problem if you go to website from your desktop. Called customer service said unreasonable for me to manually select over 20,000 documents. They could do nothing and said app only allows you to backup and limited deletion capabilities it’s meant to download. Worthless app and customer service not helpful. Their solution, buy more storage. Waste of time and money. Total ripoff. Would give zero stars if I could.
Ver cloud 1/5
Will not update backup of contacts
Switched to a new phone and was promised that all my photos would be safe. LIE! All my photos from the cloud are gone! I signed in to find a picture to find them all gone. I was told all my stuff would be there and some of the pictures were irreplaceable. Called Verizon and all they did was apologize. THEY WILL DO NOTHING TO RECTIFY THE SITUATION. Don’t use unless you’re ok with the risk of EVERYTHING disappearing.
SO SAD and MAD 1/5
I got the Verizon cloud a while ago to save some of the most important pictures to me and when I went to go back into the app nothing is there and it’s like I didn’t even have anything backed up in the first place. Every time I go to look at any of my photos is says I need to pay for it. I am so sad and unbelievably mad. I want my pictures and now they are gone somewhere I can’t get to. Super messed up!!!! Worst app!!
Not working 3/5
Not saving photos
If I could give it less than 1 star I would. I was unwillingly signed up for the premium package on this app that wasn’t even installed on my phone only because I had recently gotten a new device. They not only charged me for the free trial period but also never informed me of this charge at all until I discovered it myself on my bill. This isn’t the first time Verizon has tried to get one over on me by signing me up for things I never asked for.
Best Verizon store by far!!!! 5/5
I will only go to this Verizon store, even though it’s not the closest or most convenient location. The employees go out of there way to help. They are always knowledgeable, kind and give amazing customer service. Today, Chris helped me; he was AWESOME!!! Thanks Chris for your help and time!
Double dipping 1/5
I’m already paying for the cloud but cause of a screw up on my phone billing I am now being charged again and way more then I am already paying where is that fair or right...need to fix the system right as there is a huge difference from 99 cent to 5.00 a month
Top notch! 5/5
Without them. I wouldn’t have caught my ex husband and wife.
Spyware is a federal offense.
So is identity theft.
And electronics theft. Etc.
And animal abuse.
Jail or pay. My attorney has all the evidence.
Thank you VERIZON.
Can’t access account 1/5
By mild papa
Apparently you can’t access old accounts I used with android from an iPhone? Lol kinda defeats the purpose of cloud storage if it’s per-device
Great app 5/5
By Jaicarlo Bell
My V cloud 5/5
By Deny MaGoo
It works great. Reasonable price . Use for a while. Real good usable size. Easy to use. Back up where ever you want it to
By BlueBear games player
Verizon cloud app. Very trust worthy and i love to use it I’ve noticed a new issue though & that is I can’t see my contacts in the app anymore. I liked being able to see them in the app. Could we fix that?
I’m just getting started 5/5
Only backs up contact. Photo, Vids 2/5
Easy to use app but you can’t back up documents, notes, etc. it only allows contacts, and photos & videos.
By Nana JSE
Love Verizon iCloud! Don’t have to worry about losing my pictures or contacts!
No stars 1/5
How about no stars. This is the sleaziest app I’ve ever seen. Anything that makes a person have to research how to cancel it? OMG.
Cancel iCloud 1/5
There isn’t anywhere that I can cancel this. I don’t want my info stored in your iCloud.
Verizon cloud 5/5
Very organized and easy to find any pictures Thank you
By Sadly Retired
Trying to delete this but doesn’t work. They charge so much for nothing.
Easy access to my memories 5/5
Nice to have the back up my photos of locations and projects
It does what it wants to 3/5
I was told to use this by Verizon but when you want to download there is no category to do this on iPhone
I was upset after having to erase everything and start all over with iCloud. None of these apps are easy. I didn’t realize the Verizon amp uploaded everything overnight on its own. Contacts are now in a separate place away from messages. Photos are now found when signing on with the app. Not the most ideal transfer but I did get everything. Stressful to use when one doesn’t know if it is even working
I cloud 5/5
By Katheran Smith
Verizon cloud 1/5
Worse app. Every time it back up it takes hours. Not sure why it doesn’t just back up new content. Horrible. Nothing should ever take that long. Any suggestions for a better product would be great.
I have Ben running a backup on my phone for 24 hours and it still did not finish. Such a waste of money every month
Great to know my photo history is well documented
Do not download. It will sign you up automatically! 1/5
Do not download and open this app. Opening it automatically signs you up charging you monthly for the service. Deleting your Verizon cloud account from the app itself will not remove it from your bill. You have to contact Verizon to get it removed and request a refund. Use other options such as Google photos to backup your pictures/videos. Use iCloud to backup your contacts.
Backups are too slow 3/5
Slow to back up photos. I have great internet, but it’s taken forever to get all my photos backed up to the cloud.
Thumbs down 1/5
Will not upload all my photos, only uploaded a random 10 out of 300.
Can’t back up contacts 1/5
I got it to back up my contacts and it won’t.
How Do I cancel the service?
How Do I delete. 1/5
App just keeps saving pics that are not good. And trying to make videos of them.
By bj j
God help you if need to restore.... 2/5
Currently if you want to download / restore to your device from the cloud, there is no select all option.....I need to INDIVIDUALLY SELECT each of my 9,280 photos before I can download. I confirmed this was the case with an equally surprised VERIZON cloud tech support rep. How st range and awful is that?
I have had issues with this app for the past 2 years how slow it backed up. I have called tech support many times and they cannot get it working. I deserve my 2 years of money back. I am mainly on wi-fi and I work for tech support with another company so I am well aware of how to use my phone and features. My phone is still trying to back up from the Super Bowl pictures. I am on private wi-fi the majority of the day and my device is always up to date and this app doesn’t work to my expectations. Instead of tech support saying what it should do, no one has offered to credit my account for the poor performance of this app. I deleted it and using a cheaper storage and a free app that backup immediately with no issues. If I could give 0 stars I would have because that how many photos backed up since the beginning of February and still saying backing up. It give a message: last backup April. So where are the pictures since the beginning of February??? SMH
For some reason I am not able to sync iCloud with the Verizon cloud- isn’t that what the app is supposed to do?
Thank you Verizon’s for your excellent service❤️ 5/5
Thank You Verizon for your excellent service❤️
Not happy 1/5
The app keeps saying I need the app for the iPad.. it’s the same and it won’t backup the music or the videos. Pretty useless if it doesn’t keep resolved..
Doesn’t work on my new iPhone 1/5
I had a hardware issue on my new iPhone that required the Apple Store swapping it out for a new phone. I was able to back everything up to Verizon Cloud prior to the swap. Shortly thereafter, the backups stopped working. I finally called Verizon’s Tech Coach “service” and they tried to blame the problem on everything under the sun without looking to see if there might something with this app that needed tweaking. I can’t see any of my photos that I had previously backed up, so it’s more than an issue of available storage. (Doesn’t stop them from trying to suggest that what I really need to do is buy more storage.) They want to say it’s because iOS needs updating, not that they will say what known issues the update would address. Of course, it must be because of the wi-fi network or cell tower. Just ignore that this app continues to fail no matter where I try it.
The app is great when it works. Just don’t expect to get anything approaching intelligent support if it stops working.
Could down load faster and give better feed back on what has down loaded
NOT Free. 1/5
Lousy. I HATE lousy subscriptions.
Thank YOU 4/5
Compliance is Good. My only complaint. Wish you all would have hired me. Hey, mane next time. Until then, I remain.
Verizon Cloud 5/5
By Brain Injury Advocate
I am already enjoying my 8 iPhone so much more, since I understand better. I want to again thank the gentleman yesterday, who took his time in explaining things to me! I definitely rate Verizon Cloud 5 Stars!
Extortion at its finest. 1/5
I want to rant about how bad of an experience this was, but in the end it doesn’t really matter.
This app is not worth the 5 dollars a month that Verizon will add to your phone bill.
I found the search function in the app lacking and the design counter intuitive.
I deleted my account and removed this app from my phone as fast as I could.