Typical bait and switch service 1/5
Free free free and then you get a text saying verizon will start billing you in 30 days even though you never agreed to pay.
App would be good if it didn’t crash constantly 1/5
I have found it backs up photos and contacts fine but crashes constantly with any large video files when updating from my phone. The app literally just shuts off in the middle or end of a large video file upload. Have reinstalled the app several times with no luck. Phone is an iphoneX and is up to date.
Issues with Verizon cloud app 1/5
I keep trying to delete and re download the app because it’s supposed to restore my text messages but it hasn’t why is the app not doing what it says ?
Cancel my subscription 2/5
Can’t make it work. Don’t know how
Won’t even load 1/5
Literally 5 seconds after updating the app I tried to open it & it keeps shutting down. It will not load at all. I pay for this app & expect it to work. FIX THIS!
Complete crap. 1/5
They deleted all my stored pictures from 12 years. Then tell me I can’t get them back because they removed them in June when I just looked through them at Christmas. And they keep switching people on the customer support so I have to keep explaining myself. Stupidest app for storage ever. Do not download.
The worst 1/5
By t aigisvufhsgscsocsoyc
This app will not delete off my phone.
It doesn’t back ASAP it takes hours! It also uses your data to back up . That is fair. When I want attach a photo from my iCloud too many steps to do so!😏
Doesn’t work for me. 1/5
I cannot access the cloud. Nothing seems to save to iCloud. I don’t like it at all!!
No backup 1/5
My contacts and pictures are not backing up to the cloud!!!!
Mi nube 5/5
Excelente para archivar
I’m very disappointed in the Cloud as all of my pictures are not uploaded and I can’t get them uploaded.
I will forever hate this app 1/5
I loved this app at first but then it deleted all of my pictures and videos of my niece and nephew when they were babies. Those are memories and moments I can’t get back, and when they were erased there was a time period where you can go back to save them from being gone forever which I was unaware of. So by time I found out it was too late. Because of this I will continue to hate this app.
There’s always a first time 5/5
I finally got curious enough about these notifications to see what it’s all about, really glad I did, it’s interesting to see a snapshot of your week. Thanks!
The ads are annoying
EASY TO USE 5/5
By Ghastin Family
It’s comforting to see the back up on a regular basis vs relying on my memory or an app working from behind view!
Not Backing Up 3/5
Just before Christmas my app stopped backing up; every time I open the app and tap to back up, app states everything is backed up. I’ve used only 1% of my space so I know that’s not the problem. I have lots of pictures from Christmas I’d like to back up but app won’t do it. Why am I paying for an app that won’t work?????
Backup somewhere else 1/5
Had all my photos backed up now the app keeps crashing every time it’s opened, so I can’t retrieve any of my saved photos.
Pretty much useless 1/5
Need to be able to select what you want on the cloud. Not default to entire field (ie photos, music, contacts)
Ok app for backing up stuff
Not happy 2/5
By kor 58
Keeps shutting off before completely backing up. It is plugged in and everything
Trouble in paradise 1/5
All was well until recently I decided to back up my pictures. Much to my dismay the app keeps closing out on me. Pretty awful paying for a service and not being able to use it.
Robotic responses 1/5
If anyone looks, all the responses from the developer were identical, a robot response is not what I call customer service or a concern on the part of the developer, guess I’ll be staying with Apple iCloud
By bull it is taken
I do not want to pay an additional $5 a month for back up but can’t find where to cancel. Why are you going to add this to an already expensive bill for a senior citizen?
Great support! 5/5
Terrific service at Brick location! Ethan!!
Doesn’t work 1/5
Won’t backup. Useless
Cloud scam 2/5
By Joe 325678
We have no choice what a scam.
Continues to stop backing up. 1/5
I, more often than not, have issues backing up data even though I keep my phone unlocked and don’t use it during the process.
TEN TIMES better than any other service provider’s Cloud storage application!
Not working 1/5
Not working. Does not ever complete a back up
Verizon Cloud App 1/5
I pay for this service and I have had it for years and to this day I still can’t get my IPhone 8+ to back up with this app, it used to sit there and act like it was backing up my phone and you would have to keep the app open and not let your screen go black and I tried this so many times for hours and hours I even let it try and back up for a whole day, during this process you can’t use your phone at all or it will have to start the process all over again but after letting it back up for a whole day it never finished and when I gave up and checked on how much it was able to actually back up I was completely blown away that after 12 hours of me dedicating my phone to nothing but backing up my phone it accomplished absolutely nothing!!! Not a single file was ever added to my cloud all the stuff that I have in my cloud was from 3 or 4 phones ago so I have basically been pay for this service for years thinking that it was working this whole time when it never worked at all or at least not in years. Now all it does is crash every time you try and open it so it can’t even pretend to back up your phone now. I really hope that Verizon can fix this issue I know I can’t be the only one with this problem. Until this issue is fix I wouldn’t recommend using or purchasing any storage from this app!!!
Love it! 5/5
Security is important for all of us. However, security is so tight even I cannot get in without calling in to Verizon EVERYTIME I want to access my account!
Keeps on kicking me out! Says it’s backing up! Spoke with Verizon tech support and all they tell me to do is re install the app. This needs to be fixed!!!!!
A wonderful experience 5/5
By Mr R.C.
It’s wonderful I wish I had more of it. Ok
Not Working 1/5
By Strawberry Elephant
Today I went to back-up my media, and it won’t do it... keeps on reverting back to the red cloud icon and saying that I have media that needs to be backed up. Cheaper to get more cloud space through Apple iPhone anyway!
Love the cloud 5/5
I'm very happy with my cloud, it's very easy to find all my pics!
Verizon cloud 5/5
By Marx p
It’s a great way to keep all your photos and documents and music and other file organized and safe there always there, easy to access and do what ever you need with them.
Takes a long time to save photos 1/5
Takes much longer to backup photos than any other upload service I’ve used.
Down loading photos to verizon cloud 1/5
By hattie J W
Pretty poor it crashed in final steps of backing up photos
Back up 2/5
To back up it takes hours to have it only back up 3-4 photos. Yuck.
My Verizon cloud is backings up ever since I got it, and now it tells me I’m almost full. What a joke and every nickname is taken, this is my sixth try. With a name from Europe.
Thee Worst app ever! 1/5
By mr daniel loomis
Useless! Keeps saying Opps, something went wrong and to sign into other account. What other account. Even Verizon can’t seem to fix this!
Not Working 2/5
I have spent hours editing my contacts, submitting the edits to be backed up, and being told that is being done only to go to my contacts and find everything has reverted back to the original pre-edited condition. Extremely frustrating, to say the least. Am NOT happy with this app!
If I could give no stars I would. 1/5
Doesn’t matter how many times I try, this app refuses to connect my devices or recognize that I’m connected to WiFi, and has also crashed on my old phone (iPhone 7+) multiple times as well. Which is unfortunate as I’ve used it successfully in the past, though that was a few years ago. Shouldn’t have messed with a system that worked I guess.
It has always been complicated and every single time I use it for the last years there is always valuable pictures missing and I cry because they are important and when I ask it’s always nothing can be done it’s already from the last day or whatever !!
Backup = no 1/5
I cannot backup my videos and photos. I have the orange arrow and a message saying that it will take awhile for the backup to perform and then it goes back to the arrow. My storage is at 2% so I’m not sure if it’s from the iPhone updates or the app updated. But it’s frustrating. If it keeps it up, I’ll stick with google photos.
By Unk do it