We love the Verizon Cloud! 5/5
It is simple to use - easy to store and quick to retrieve.
I’ll tell you what’s up 1/5
By Redhead from Venus
I got a text from Verizon, and they have given me a free 10 day trial for Verizon iCloud, unsolicited. Then they say that no action on my part is necessary, that they will bill me $4.99 a month. Really? And, to opt out to visit this link, HUH. Where is the opt out option? Well, there isn’t one anywhere at the link! Now what? This is so infuriating to me and deceptive. I’m thinking I should just switch to a new carrier and drop Verizon for their unscrupulous business tactics.
Okay....I received a response, and Verizonicloud people are still directing me to go to their website to OPT OUT. . THERE IS STILL NO OPTION THERE TO OPT OUT OF ANYTHING ON THIS SITE. I’m planning on going to the Verizon store on Monday... a pain in the a**, and now I have to take time out of my day to make this go away....and tell them opt out for me. After this I’m going to look for another carrier....I hear PURE TALK is a new service started by a military veteran, and has great reviews.
By wonder. woman
I’m really loveing this app it’s really good to have
App keeps closing on me 1/5
I had been using this app without issue before and all of a sudden in the past day, the app closes in the middle of looking at and sharing photos. I even uninstalled and reinstalled it. I’m very frustrated because in trying to pull photos together for my sons high school grad party and the online Verizon cloud site will not load for me either. I am paying monthly for extra storage and I cannot even access my photos!!!
Please fix this; thank you.
Update problem 3/5
Unable to update my cloud or delete data?
Stopped working on iPhone 6 and earlier 1/5
By Papa John 777
It has taken three hours to back up until the last update which doesn’t work at all
Verizon cloud saved my memories 5/5
Phones may come and go ... but the cloud has got you covered .
Not backing up 1/5
By Lady Ledbetter
Already uninstall and reinstall. Wasted my money.
Private space is neat 5/5
Anyways to create new folders inside private space?
Remove me! 1/5
By 71 Bill
Remove my phone
Nice app to have 3/5
I loved having this app, but now i cant get my photos to back up. It shows a picture thats not even on this phone. And it will never back up any of my new photos.
By phreddie phox
I am having problems deleting photos easily and quickly
I didn’t want this app... 1/5
By totslly annoyed at this point
... I don’t want to pay for it and you’ve made it difficult to deactivate.
Slow slow slow 1/5
Tried to upload and took about 8 hours to upload my photos
V Customer Service 4/5
Back up 2/5
Too slow to back up large files
Icloud Storage 1/5
Rating is due to the harassing text messages on all of
my devices. Verizon customer for over 25 years now force to pay additional $12.99 for storage per month No way! However, Verizon owes $640.00 for no service or data used for 16 months device, only worked when connected to WIFi. Problem SIM card linked to a damaged iPad sent to the insurance company. Take $12.99 f.rom $640.00 due to me their mistake. iPad was taken to Verizon’s authorized dealers numerous times with no results.
Private folder is a fantastic idea 5/5
Great to have this feature which helps me keep my stuff private. Easy to use.
Michelle Howell 1/5
By Michellle GSD
This is the SECOND (2nd)😡😡😡 time my Verizon cloud has stopped backing up either videos or photos, unknown to me!!! Last time it was for over 18mos!!!
Currently, I am struggling... spending H O U R S trying to catch up saving over >160 videos... and hoping to hear back from tech support to determine WHY videos have NOT been stored since AUGUST, 2019!! Today’s date is June 8, 2020!!!
Opt out 1/5
By carol drioli
I want to opt out do not know how to notify you. Sent a text got no response
Backup takes a century, overcharged
Delete pictures 1/5
It won’t allow me to do what I want done.
This app is amazing and very convenient for storage purposes really
Not backing up all my pictures and videos just one here and there
Review on Verizon iCloud 1/5
Doesn’t keep my photos updated and doesn’t look like it has picture for picture off my phone
Opt out 1/5
By noneof your
I have not used this at all and I opt out. I do not want this service. Do not charge my account for this. I will not pay for it. Thank you for taking me off the program.
Verizon cloud 1/5
By ive had it with Verizon.
CANCEL. Thank you.
What is happening? 3/5
I can’t for the life of me understand why this stuff is not updating. It says fully backed up and then starts again
VZ cloud 1/5
By Too old 2 b playing
How do I merge my VZ cloud with my Apple cloud accounts.
I need help to unsubscribe can someone help or either Verizon reps please and thank you
Hate the fact that you make us keep our memories in your app.Or have to delete one by one.Can not even leave a review! OMG
I have constantly had problems with the app not backing up. Shows it is but does not finish.
D Freville 1/5
By D Freville
I never opted in for this and receiving a message at 1239 am waking me up saying no action required but would be charging my acct monthly unless I opted out on a site. I never opted I . Don’t think this is legal.
These should to option to restore or download all images from web browser as well. Some images missing original details so restoring on today’s date and time
By Nurse Educator Sue
Had an account with Verizon for 22years. Best service ever at Harrisburg IL store. Kimberly is great.
Poor App 1/5
I have the exact same problem as another reviewer.... you must keep the app open either screen on for it to back up, which takes forever. Then it doesn’t back up most of your photos and docs. It is a poor design at best. I cannot believe the overall rating. It is slow and ridiculous that you’d have to keep it on your screen or it will stop loading anything. Um, this is a phone, which I do need to use more than every 12 hours while the app I pay tries to back my stuff up and then fails at that basic purpose for the app. Do not pay for this service. I’m sure there are better options out there.
Will not backup all items on phone. Appears to time out. This is not easy or fun
Verizon Cloud good but slow 5/5
By Robo Rob
Good program but down loading takes ‘forever’! Google much faster!
Verizon cloud app 1/5
Spent hours talking to customer support, hours on hold, hours explaining to one person then being transferred to another next level only to be cut off and have to start all over again. The cloud app that I’ve been paying for hasn’t backed up any photos for 4 months. So much more than I will bother to write that is negative with my experience with this app. I strongly suggest that you find a more secure and reliable place to store your info than this app. I read the reviews and the first one I read from a year ago was a carbon copy of the problems I was having. Verizon obviously hasn’t corrected the problem. Good riddance! Read the reviews! They will tell you everything you need to know about this app. Don’t pay for it!
I Cloud 5/5
I wish to “op-out”of adding this I Cloud thing to my Verizon Account. Please advise me when this request is completed. Thanks.
Love knowing my pictures are safe!
No good at all. 1/5
By belive itv
Can’t find 4/5
I can’t find some of my pictures of 2018😌😌I don’t know what to do?
Keep on crashing 1/5
It keep on crashing win i back up my thing I am not happy with it Ples fix it
I keep getting an error when trying to send a photo
First of all, I am not computer savvy!
A while back I got notice that my storage was full so I got extra from Apple $2.99 a month.
Most recently when I try to send a photo I get a dropdown saying ’can’t download it this time.
Error. Try later.
There are a couple of photos I did send but only a couple.
Recently I signed up for Cloud after Verizon was telling me $5 a month. I thought fine now should be ok and it’s not.
Sorry this is so long. Maybe you can suggest what my settings should be in photo. I'm in my 70’s and try to keep things simple.
Thank you for your earlier response.
By Linda Bartee
Not working 1/5
By Frustrated ¥€@$
Feels like it’s holding my data hostage. No easy way of downloading the information
Love the cloud⌚️⌚️⌚️⌚️ 5/5
Back up 1/5
The same here