I think it’s a rip off paying $5 bucks a month for verizon cloud for 500g when I won’t even use that in a month let me use it up till ya charge me for another month it’s like renting a cable box for 5 bucks a month to get that one channel that costs $14.85 , ugh... #2 you missed the whole point .... why can’t we roll over what g’s we haven’t used when that run out then purchase another $5 worth??? Hmmmm????
Free backup. 1/5
I keep getting a message regarding my free backup expires on 5/25. I’m not sure what this is about. Had service for 10+ years. Still getting hit with more charges. Plus every time I try to go into cloud it says I’m not connected to a data connection. I should be able to access with the Verizon wireless I would think.
Stole my pics 1/5
By Diva fly
I’ve been using it for a while then it stopped backing my pics up but saying it’s backed up then locked me out stole all my pics 😡
Absolutely trash. Worst “upgrade “ ever
This entire experience with pictures, videos is so aggravating. I can’t take any pictures, when I try to download iCloud, my address is invalid ... I am so DONE WITH THIS!!!!!!
I Love how organized 5/5
By Cases brain
Perfect for backing up my iPhone
What’s going on?! 1/5
I’ve had the app for a while, now I’m being told my cloud is getting deleted??!!?
Cloud unavailable 2/5
Keep trying to login and it just continues to say cloud is temporarily unavailable. I can login via the website but not the mobile application.
Won’t load 1/5
I just got a new phone, and am trying to pull my pictures off, but it won’t register the Verizon cloud, and keeps saying it can’t connect
Won’t let you log in 1/5
Sadly it just keeps popping up saying unable to connect. I’ve tried re downloading it multiple times.
BAD APP 1/5
HORRIBLE!!!Search but can’t find way to delete this never selected app. 😖☹️😡😡😡
Verizon Rip off 1/5
Verizon tells you to always back up, then I did. Now they want you to PAY for this app. So they deleted all my pics and music. So much for back up. They are holding your pics hostage. I will never use Verizon cloud. Well here is an update they send an email and explain why they have to charge you, but they never addressed my question, which was when are you going to give back my pics and my music. So I still have nothing good to say.
Where’s all my pictures? 1/5
By enraged mama
I had well over 2000 photos and videos of my family & vacations. I had pictures and videos from my sons birth and all his 1st and vacations my family and I have been on. All the pictures of my father that just passed away this past weekend are all gone. I thought they would be safely save for me Someone please tell me how to get them back. These are not replaceable.
PPoor communication between using it on computer to pay and on Phone 1/5
On my phone it keeps wanting me to update my billing information and pay even though I have gone on my computer and paid for it there. Very annoying also gave me a lot of trouble when trying to enter any kind of nickname
#1 Noles Fan 1/5
This is the worst! For a long time I used Verizon Cloud to back up my photos from my iPhone, and I depended on it to easily show them to others. Now they want me to PAY to access MY photos!!! Fortunately I was smart enough to back them up on my computer as well or I would have lost hundreds of precious memories! Stop holding my photos hostage and restore free access to something that already belongs to me!
5/15/18 Thanks for the response. I freed up memory on my iPhone by removing your app. I won't use it again.
Have to pay for backup they can keep it. 1/5
I pay enough for there service and they want me to pay for back up.! They can keep it. Wish I could give it 0 stars.
By itssiyzurzrZitzigzitzit itx
Supposed to be automatic backup but always fails. I don’t trust anything about this app to protect my pictures, contacts, or data. Waste of time, money and space.
Really zero stars. 1/5
By listens for a living
In the FAQ every time you click to expand an answer it just scrolls to the top of the page. I want to find out how much it costs but they make it impossible to get info. I’ll rather trust my pictures to iCloud, Verizon can’t seem to do anything right these days.
Great Features 5/5
By Diamond pickles
I like the back up because if I need a reset on phone I will always have my photos & videos. Thanks VZW
Verizon App with Promise 4/5
By LTE iOS user
I’m used to cloud apps such as Box, DropBox, OneDrive (Microsoft), Apple Drive (iCloud), Google Drive, and use All for various reasons.
There has only been 1 app that has come to meet my needs, personally and professionally -Microsoft OneDrive as it syncs no matter the device/Brand/OS - it’s secure, encrypted, fast.
Box has come close, but the enterprise features don’t match any personal accounts free, premium or otherwise.
Verizon has bugged me to use their cloud app for some time. I ignored it, and finally decided to give it a go. It’s a little clunky in terms of setup, however it’s smooth, fast. I can’t comment on security as I haven’t shared anything in terms of links, how links are used, if they are single use or can expire, are unique to the share, etc, or seen the data transfer (data packets during an update, backup, manual post, sync) when occurring live. I’m pretty sure it’s secure transfers as it would be pretty stupid not to use basic security (TLS), however something like DTLS, or IPSec, or something else that will transfer Data at the Layer 2 or Layer 3 (OSI Model) encrypted as it’s faster, with less overhead, battery consumption, and general power consumption (both ends).
If Verizon corrects those, as well as provides information for IT Departments whether it’s Verizon Enterprise, or Verizon Wireless, Verizon DATA Services LLC, etc - what IP Addresses & DNS Host names, and improves support pages/FAQ I may go to 5 Stars. It’s 4/5 as of 5/8/18
There are other ideas (Ancillary Revenue, Security, Cost Reduction v RPU, Speed) but I’m tired of giving totally free advice to companies, without any compensation - as my ideas are implemented (above 50% of the time) - some major - in terms of $10’s of millions per month.
Comcast is one thief.
VERIZON Cloud is synonymous with minus-1. It’s a pain in the _ _ _. Offers nothing that’s not available elsewhere, and is more user friendly.
Poor access 2/5
I am trying to get to my photos for the past week to beat the deadline but it’s been a no go
So now I figure I’ve lost it all
Premium free trial expiring. 1/5
By Malama Pono
I did not sign up for the 30 day Premium VZ ICloud free trial. Received text today that my photos/media will be deleted on April 8 unless I save files offline or upgrade to Premium. DO NOT DELETE ANYTHING. I want to make a complain
(April 3, 2018)***
May 2, 2018
I repeat, I never signed up for 30 day Premium CZ ICloud free trial (this is my 2nd response from a texts received received in April, 2018 & yesterday May 1, 2018) My photos/media better not be deleted May 4 as warned from your May 1 text message. (may 2, 2018) Malama Pono
When you open the app it crashes every time. Doesn’t stay open long enough to do what I need to do. This happened right after I updated the app.
By not a verizon fan
You guys updated the app without informing anyone and I lost all of my pictures. Now you are saying I have to pay every month to put my pictures in the app and if I ever did start paying that I might not get all of my old pictures back. Verizon is losing my trust more every year.
Will not backup 1/5
I cannot back up or restore my pictures. I’ve lost all the pictures I had backed up for years
Not all pics saved 2/5
When I upload pics it does not transfer all my pics. Out of 98 pics only about 10 pics transferred to the app
Never Ever Ever Buy This!!! 1/5
By Personal CCMC
I have had this for several years. It still has not backed up anything on my iPhone. Every time I try to get it to work, it tells me I still have 846 minutes of time left before it is backed up. I’ve left it running all day. And it still never backs up my data & pictures. IT’S THE WORST APP EVER!!!
Love the App 4/5
I like the way this App works. It saves your photos and videos in the background.
Got my pictures back 5/5
Somehow I lost all my pictures and was in a panic. But found them on Verizon cloud. It took a while to restore them to my phone but thank goodness I got all my memories back. So glad I had the cloud. Thanks Karen
Open, close 2/5
App will open, then black screen and closes. I have no idea if anything is backed up. Worked good before last update.
Bait and switch 1/5
You offered the free cloud to just take it away in the end. Classic bait and switch move. WHY DID YOU OFFER IT IN THE FIRST PLACE?!
Verizon Cloud 5/5
This has been working really well for me!
not bad . 4/5
By peruvian king
so far so good , no complaints here.
Fix this app PLEASE 1/5
What is going on with this app ?? It was working fine uploading my photos each time I opened it but now every time I open it the app shuts off and goes back to home screen . This is so annoying and unreliable !! Please FIX the problem . Looks like I’m not the only one with this issue . I pay WAY too much money for this phone service for it to be crap !!!!🤬🤬
I keep getting message account is going to deleted 1/5
What is going on I am getting message account is going to be deleted in May. What happened I am a Verizon customer so why is it going to get deleted. I only have contacts in the cloud. Why are they deleting my account. I tried to open the app and it just hangs there. Why is Verizon charging so much money for service that is horrible. My iPhone has given me trouble. Since update the battery is running out so fast. What is going with the developers they don’t make them like the used to. At least older developers used to write code and it worked and now the code they put out don’t even work and the actually have the nerve to implement it to the public. What happened to days of testing apps before implementing it. It is mind blowing. They just want people to keep updating the iPhones if I don’t need to I am not going to do that.
Please let me know why they are deleting my account when I set it up thought I am the one that makes the decision about deleting my account. Not the company.
I love Verizon Cloud! I have trouble with losing my phones, breaking them, and yes even had them stolen; however, Verizon Cloud continues to store my backups from multiple devices! If I could change one thing I wish the Iphone’s auto “cloud” backup would back up to the cloud of my choice, i.e., Verizon Cloud, instead of using Apple.
up date every two week 1/5
real slow to do the up grade take forever end we have to do every two weeks
Had a hard time upd to paid cloud 3/5
By La Gato13
Finally got it to work on the iPhone ( it took around an hour) on the iPad, it will not work at all says invalid address, only reason I did upd it: was always have at least 2 storage clouds, in case one cloud loses ur pictures and I keep getting: every.single.time. I sign on 2 Verizon it says: for iPhone + iPad: we do not recognize this device
lost all pictures 1/5
Went to log onto my app, to find years of pictures I have been keeping on here from previous phones have been deleted! Verizon always pushed me to use this app and now I lost years of pictures because of it!
By LKM Portland Oregon
This app is terrible! It doesn’t backup and keeps telling me I’m not connected to WiFi which I am and backup ALWAYS fails even when I’ve done everything they say to try. It’s been months of no backing up and now they want me to upgrade for more money. No thanks! Why would I spend more for something that has never worked? Believe all the terrible reviews...they’re absolutely true.
Backup notifications won’t leave 3/5
Hate that you can’t get rid of backup notifications
When I try to save my photos to cloud, it doesn’t let me. Any suggestions?
High Service charges 1/5
I think it’s sick , that they are making customers, pay for their cloud 🤢🤑🤮
Can’t wait for a company to have a good service connection in my area.
So disappointed 1/5
I’m glad I am coming up on my contract ending. How are they charging all this money for cloud services?
Lost Contacts - Disappointed 2/5
After activating the 30-day trial version it moved 520 contacts to the Verizon Cloud. After transferring my information to another phone I was updating contacts in my contacts. When I went to the cloud it removed the 520 contacts that were there and put the 71 contacts I was updating in their place. What is up with that? So anytime I add a contact and update the cloud will it delete my other contacts and only save the new one? Is there a way I can retrieve the ones that “floated” away? The lady at the Verizon store didn’t know much about the cloud. Thanks- Carl
I hate it 1/5
Unworthy of a review when it doesn’t live up to its name
Awful Cloud Service 1/5
Verizon cloud is the worst there is, it takes DAYS to back up the small amount of data they allow you to have for free (they’re deleting all of my files on the 8th if I don’t pay for the storage). Not worth it at all, Verizon needs to come up with an all new app because this one is just terrible.
This iOS Apple version totally blows!
Why is there no option to backup messages/call logs for the iOS version? Android has this feature, what the heck man not cool. I cannot get my messages from this Apple version from the Play Store version. This needs to be integrative ASAP.