Like it 3/5
By purple Gaviota
I used to love this app until my son got a bus change, same bus route but different bus number (old one broke down couldn’t fix it) New bus number shows on the app but it wont tracking it anymore it says that the bus isn’t active 🤷♀️ awkward because it is active picking up the kiddos I don’t know whose fault but sadly I don’t use this app anymore 😭
Stopped working after updates 1/5
Stopped working after updates six days ago . Hoped issue would resolve itself but it doesn’t . Hope it gets fixed soon
Couldnt recognize my right bus 1/5
The app would not pick up my bus
Needs work 1/5
It is not working. I have been using since August and it has not worked all day today. It is usually very inaccurate on a normal day. Could use a lot of improvement. It has said my daughters bus was 12 mins late but she arrived two minutes early. Bus left normal time and didn’t skip stops. It was just the app being unreliable like always
Not Accurate 1/5
Bus comes much earlier or much later than app indicates
It’s good when it works 3/5
It is helpful to have an idea when your kids will be at the bus stop. There is a delay. The map will show the bus in a neighborhood but it will pull up to the stop. Just make sure to arrive at least 5 min. prior to the estimated arrival time. I just tried to use it and it wouldn’t load properly. I kept refreshing the screen but after several tries, the bus pulled up.
Helpful, but could be better 4/5
By Issy's MomMom
For the parents rating the app 2 stars, call your school’s transportation department and let them know. My second kids info was put in wrong by the secretary at school and it was fixed immediately.
I do like the app, but having it less than a month, I can see other features that should be on the app.
Why no spilt screen? Parents with multiple kids don’t always take the same bus or school. I have two boys who attend two different schools and take two different busses. While the leave around the same time, their arrival times home are up to 30 minutes apart.
What about broken down busses are reroutes? Today my son was 25 min past his usual arrival time as someone failed to board the bus and the driver turned around to pick them up.
It’d be wonderful if the driver could call into the transpo dept and let them know. It doesn’t need to be specific. A general “relay” button flashing on my spilt screen would help. Or in the issue of mechanical problems, a parent could be notified.
It worked great until iPhone update 1/5
Now it hasn’t worked in over a month for me. And our bus is never on a consistent schedule.
So helpful! 5/5
While our school doesn’t seem to use all the features, like scanning on and off the bus, this app has been a big help. Especially one day when my son left his sports gear bag on the bus when coming home for a long weekend. After a few minutes of panic when he came in the door without it, I could pull up this app and see that his bus was now sitting at the neighborhood elementary school waiting for it’s next run. We drove over and met the bus (the driver was shocked that we’d found him!) and got the bag. This app saved the day!
Works great 5/5
The reviews for this app are so harsh I almost didn't download it. But I'm glad I did! It's been VERY accurate for us. It does not auto refresh and our school didn't enable notifications, but so what? It is super cool knowing where the bus is, and this app tells you that.
By Happy babies, happy mom
This app was once the best, but ever since last year I’ve not been able to see the new one my youngest child’s bus. I’ve deleted and re-loaded the app, but nothing; it’s still the same message: ...not active. The school transportation office can see it, but I can’t and it’s very disappointing. It has gone from being something very convenient to an inconvenience. I’m giving 2 stars because I can at least see one of my Children’s bus.
Not working iOS 11.2.1 1/5
This app worked great until after the last update. Now it is just showing my stop and no updates. Please fix
I will update review to 5 stars once the app is working properly again
No Longer Compatable-Update needed 4/5
I loved this app, and now on the coldest week of the year, it is no longer comparable with IOS 11. Please update!
Thank you for updating!! This app is great again!
Accurate time of arrival but no map 1/5
Map displays and disappears for good, with only the time of arrival text left on screen.
Stopped working 1/5
This app worked great for one week. Now it says I can’t connect to WiFi or something weird. I have tried it at home on WiFi and on my AT&T cellular network. Too bad it is broken now.
Great idea, almost never works. 1/5
By Tree in St.P
Whether I am in my house, connected to wi-if or at the stop, I am unable to connect to the app.
I love this app it helps me find my bus I love it I would recommend this app to anyone
Waste of space 1/5
By The Holles
In the six weeks I’ve been using this app it has not once been accurate.
No map 1/5
By J Wemple
No map displays. It makes me calibrate my compass every time the app opens. For a split second you can see a map trying to build and then it blips off, replaced with semi accurate text on whether the bus is on time or not. Disappointed
Doesn't work 1/5
By Bad app awful unhappy
Doesn't work. Period. At least I can log on. But it never shows the bus where it actually is. Don't rely on this app!
Works better now 4/5
It took a few weeks for the bus and school to get things working. But the past few weeks the app has been working well for both my children. They won't have to spend time standing in the the cold, but can run out right before it arrives.
There is some time delay that you have to adjust to and if they have to use a different bus it won't work. It's not perfect but is a definite improvement.
Doesn't update bus location 1/5
By Acura owner
Shows bus is minutes away as it drives by my house. Useless. I don't even try to use it anymore.
Rarely works. 1/5
Frequently gives me the unable to login/query/ connect error.
When it works it's very handy. But it only works every couple of days
Needs more real world testing
Does this app ever work? 1/5
Since installing two weeks ago, I've successfully used it once...not impressed...at all!!
I was REALLY excited for this app. It worked OK (not super accurate on times/location of bus but a decent ballpark) for two days then pooped out. On the third day it showed the bus 15 minutes away as it was passing out house...not sure if the issue is the gps units, this app, or the servers they use but it cannot be relied on until changes are made
It is so terrible app, it can't be logged in a second day anymore.
Not reliable 1/5
Started using since one week but worked only one day correctly . All the time it's creating confusion . Some times it's even saying no student found . Some times it says the bus will come at 3.10 but the bus comes at 3.30.
If this is the expectation , why do even need this app? We can wait at bus stop from 3-3.30 pm
NEEDS LOT OF IMPROVEMENT.
Only worked before school started 1/5
I set this up prior to my kid starting school. At the time, I was able to login, and it found my kid. Since school started, get "no students found", if I'm able to login at all. Most of the time I get an "unable to connect to database" error and then I get dumped to the login screen.
Only works 25% of the time 1/5
We are on week 2 of school and the app won't login in 3/4 attempts. Some days not at all
By Momma Song
Why have an app if it doesn't work, especially when kids are involved! I get this error message all the time "Unable to connect/apply query to database" Fix this issue Tyler Technologies!!! I can't believe a school district choose your app...this app is junk.
Buggy at best 1/5
Worst app of the year nominee. So so bad.
Doesn't work. Period. 1/5
Our school district launched My Stop this year. After downloading the app, it searches for nearest school district...nothing. I tapped the "All Districts" and still nothing. And yes, I enabled the app to use my location. Pretty sad when you can't even try to use the system. But based on the majority of reviews, it sounds like it's not worth using, anyway.
App doesn't load for use 1/5
At the end of the 2016-2017 school year the app stopped loading. It would start to load and flash close. Tried un-install and reinstalling without success. Fast forward to the first day of the 2017-2018 school year and NOTHING still! Please fix this horrible app or stop having schools promote and use.
Doesn't work! 1/5
By Boy Lake Mama
What the heck?! Just keeps crashing and won't open. Don't bother!
One star is a stretch 1/5
This app never works. Never.
It's Good 5/5
I Love It It's So Good
Worthless app 1/5
App refuses to login me into the service until after the bus has already picked up the kids. Which defeats the purpose of the app.
Useless for multiple children 1/5
This app needs to be updated to be useful for more than one child. As it is now, you have to log out and back in with another child's info. I have 5 children, on 3 different busses.....I should be able to toggle between children. Not log out, and back in with each child. MOST people have more than 1 child, this seems like an obvious use of this app. I'll continue to use my location app to actually see my children's where-abouts. This only seems to tell me the time the bus is scheduled to arrive, which I can see on their bus pass.
Doesn't work 1/5
By His name is Slag not Slug
App for work at all. It crashes the app every time when loading.
Won't even open 1/5
I wish I could give it less than 1 star. I downloaded the app and it has me calibrate and attempt to log in. And it just shuts down every time for unknown reasons. I have to go through the schools website to get any info. This app is worthless.
Changed from Samsung to iPhone...now the app doesn't work 1/5
By Unhappy iPhone user77
I recently switched phones. When I download the app it will not work after I choose my school district. Which makes it totally useless for me.
App keeps freezing 1/5
Absolutely TERRIBLE app #tryagain #fail
No longer updates while in app 1/5
It's now the beginning of our school year and not only has the app not been updated since last year, but it's still not working!! "No active routes found" is all I'm getting for each of my children!
This is the second year our school district has used this app. Last year it worked almost 100% of the time. This year, once you open the app, it will either not show the bus at all, or it will show where the bus is at that exact moment but won't update after that. I have tried closing the app, logging out, etc. but nothing changes. I hope our school system isn't paying for this because it's useless.
If I could leave 0 stars I would 1/5
This app is awful. Loaded it half a dozen times, and it has yet to work properly. Usually it just crashes immediately, but now it refuses to accept my username & password, even though they haven't changed. So now, not only can I not sign in, but there is absolutely no way at all to reset either the password or the username. Hope the school district didn't pay for this garbage.
At least the bus works, unlike this app. 1/5
Our school district announced parents could now use this app to track our kids busses. I was thinking what a great idea.
Sadly, this app has never worked, not once. I've downloaded it in three separate occasions. Each time it allows me to select the school district and then, nothing. Nothing but a white screen.
I certainly hope our school district has not paid money for an app that doesn't work.
In A World Full Of Ungrateful People 5/5
By Andrea Lowrey
In a world full of ungrateful people, I am so grateful for this. So, THANK YOU!
Doesn't work 1/5
App won't even open.
Not so great 2/5
By illustrator 9
We try to use this but it is inconsistent and inaccurate much of the time. I will see the bus at an intersection several miles from our house and the bus won't move, then suddenly it's here. Is a great concept but needs work.
Bus arrives sooner 3/5
The first day my son missed the bus, because this app said we still had 4 minutes. Today we didn't miss the bus, but it still arrived 2 minutes sooner than the app said it would. Other than the timing issue, it works fine.