I Live In Portage Park And Work In Skokie And Via Says Out Of Zone For Both Locations 😭😭😭
cheryl4w5 for $20 in credits! 4/5
Use promo code cheryl4w5 to get $20 in credits as a new user!
A 20 dollar promo code to get u started! 5/5
If u want free rides anywhere in the city use via and use the promo code liel6e3 for 20 bucks and each ride is like 5 dollars I’m so serious it’s so good u can use an empty credit or debit card if u don’t have a full one it’s such a good app
Price changes 1/5
How is this cheap the pricing changed a large amount. How do you go from 2.95 to 8.24 . GET IT TOGETHER.
Completely unreliable 1/5
App has terrible quality. Tip options for previous ride frequently appears after new ride has already started. Drivers often claim that they have picked and dropped me off (and charged me) after I am still waiting for them. I have used all ride- sharing apps and this is, without a doubt, the worst.
If you are riding with your kids, or live in the North or the East coast, don’t even think about using this.
Gotta love the prices
Terrible app and terrible service!
Great driver! 5/5
By Lauren Wichterman
Great driver, who really went the extra mile to help me and my daughter out 😄
Courteous driver comfortable ride prompt pick up
VIA APP 5/5
Excellent and incredibly user friendly APP
Love all things VIA
Highly Unreliable and Late 1/5
While this app is cheaper than the other options, the ride is frequently delayed and you have to walk a certain distance for pickup. I’ve been late to many events because of their faulty ETA
Thank you via 5/5
Most reliable car service with great deals from time to time. Great customer service from their corporate office. Fair and responsive. Thank you via for making my life a little simpler every night after working at “kinky boots” on broadway!!
Not favorable 1/5
I dont know how it works in other major cities but in Washington DC this app is the absolute worse!!!! Due to lack of drivers and I had a friend take a via and it was close to her destination but then the driver made a whole U turn and took her out the way because a new driver got added last second!!! Never heard of that happening in any uber or lyft!!! The app is buggy and constantly gives the drivers the wrong pickup location.... if those were fixed and there was more marketing out here to get more drivers, then maybe just maybe i could find this app useful!!!
P.S. I also had a driver cancel a via when i was stranded at a metro station and then via couldnt find another driver to pick me up and i had to catch a bigger name!!! Tried to deal with the app but major things need to be done ASAP in the DMV area
The worst ride app 1/5
Honestly I thought Via was fine at first because of the prices, but then I was constantly experiencing late drivers and high prices for short trips. Also it’s difficult to get a ride in certain parts of the city and the wait times are long. Stick to lyft don’t get this app.
Needs credit card to sign up 1/5
No way I’m giving you my payment info before I even know if it’s something I want to pay for
Need improvement 3/5
The app is fine overall but I wish it can show the exact price when I order the via. The price that it shows is never the same with the price that it charges. Also, I wish it can show how many people is in the car when I’m waiting for the via.
Great ride 5/5
By outlandish beauty
Had a great ride. Great conversation!
App takes a lot away from service. 1/5
It takes too long from when you order a car until a car is found. And when the app does find a car, if you don’t immediately accept it, you will lose the car. There should be a sound similar to Uber or lyft so that you don’t lose your spot.
App is also very slow to update cars’ location so the estimated times of pick up are frequently off.
One of the more frustrating aspects of the app is that pick ups can occur within 60 seconds or 15 minutes from ordering a car. The quick pick ups are sometimes so quick that you make folks wait in the car because you have just placed the order from your home, not the corner which you’re going to be picked up from.
Smooth ride 5/5
Clean car, friendly
Free $20 ride credit! 5/5
Use my code *christine3q3* !!
I love this app - it’s cheap, the drivers are great, and there’s lots of them! Usually not a huge wait at all. I hate paying full price for taxis and Uber and love that you can take via with a friend for usually under $10 around Manhattan/Brooklyn 🙂
Fantastic ride 5/5
Great driver, quick route—got home fast
Via is the bomb diggity 5/5
This is the only service that competes with the incompetent MTA. Great prices great service and the ppl you share with are usually nice.
Rude drivers 1/5
This app has so many rude drivers is ridiculous!! First of all they take forever to pick you up, then they rush you to come outside or they going to leave after being there for just 1 min! They don’t even say “you welcome” back either!!! Horrible experience overall!
Listen to the other reviewers 1/5
Pay for an Uber. There's a reason why it costs more.
Not impressed 3/5
By Miriam Paz
This app is pretty mediocre, it doesn’t let you rate/comment on the drivers that literally don’t wait for you, it’s horrible with retrieving lost items, I can’t add another stop within a ride, it def has some updated and catching up to do with its competition. Idk how big this company is but they need to up their game if people are putting their lives in the hands of their drivers and there isn’t a decent way of contacting Via or the driver in case of an emergency except thorough email.
I use this app because lyft and Uber are horrible with taking care of their customers, as long as Via ups their game at this.. I see myself using it for a very long time.
Liars and Thieves 1/5
This company went from fantastic to horrible. I will never use them again after their utter dishonesty, manipulation, and customer abuse. Over the last 4-5 rides, the company grossly lied about pickup times; did less driving than i did walking; etc (ex/ pickup eta 1 min vs actually taking 35 min; dropping me off 3 long Avenue blocks from my drop off point in rain and in a very dangerous neighborhood in middle of the night).
This company’s behavior is criminal and they should be prosecuted.
such a slimy, sloppy, unreliable, two-bit hustle 1/5
By NYC life
steer clear of this train wreck of a ride share. They may be the archetype of the bait and switch business model, promising something entirely undeliverable and unsustainable, transitioning almost daily between bad and ever increasingly worse. It is shocking to me that they are not somehow in grotesque violation of municipal law for any of 1000 different reasons. I may not mind have minded if they were either on time, consistent, or pleasant. They somehow fail, even at their core business. AVOID
First time rider 5/5
Best and cheapest ride app! 5/5
By Yoel pess
Extremely cheap and does the job to get you where you need to go!
Great pricing 5/5
Usually the drivers are fast and get you to were you need to go !
Nice car, great driver, good ride. 👍
Terrific App 5/5
For those new to Via, definitely download the app. If you use the following code “adam4v6rda” you’ll get $20 in FREE credit, which is a lot of free rides since Via is so cheap!
Great app 5/5
Easy to use. Luv it.
Their drivers are animals 1/5
They hire people fresh off the boat who are unfamiliar with American street signs. I was told by via that they do not require their drivers to speak English. I have been in so many unsafe and threatening car rides to count. I was degraded by a driver and somehow repaired with him which is ridiculous. THEY PICK YOU UP AND DROP YOU OFF 2-4 BLOCKS TO AND FROM YOUR DESTINATION!!
Love Via! 5/5
Greatest part of NYC
Perfect driver. 5/5
He was very polite and really friendly man
Viva VIA! 5/5
It's great to have an alternative to Uber and Lyft. VIA offers competitive pricing at times. Thank-you.
Eddy was a great driver and accommodated all my needs during the trip! Very professional!
By 3lvi5 p
Very fast and friendly
So far so good
Great ride 5/5
By 1 really worthless app!!!!!!
BS service - my first time, waited with my12 year old daughter in the cold for 15 mins and then got a message they didn’t wait and left us at the spot they said they would pick us up at. Hire a cab, Uber or Lyft before you hire this BS company.
Worst App 1/5
Sorry to say this but this app is bad delete it now.
Great driver and hassle free 5/5
Great driver and hassle free pick up and delivery.
Perfect for a post-subway NYC 5/5
I love Via. Nobody can trust the subway to get you there on time, or even at all on many days. Via gets you there fast, cheap, and comfortable-always!
Great and convenient ride sharing 5/5
I’m never disappointed with the Via app! It tells you exactly how long your ride will take to reach you and the location identified as your pickup point is almost never wrong 10/10
Great APP 5/5
THE CHEAPEST RIDE APP OUT FOR THE DMV DOWNLOAD NOW!
She is so sweet! 5/5
By Rose od