Love it! 5/5
I didn’t even know Victoria’s Secret had an app, but I’m glad they do and it’s super easy to use. I found everything pretty easily and I was able to use a free panty coupon, a $10 off for my bday and use my gift card and only paid $.64 for a jacket and panty! Love it!!
Never works!!!! 1/5
Nothing ever loads. I’ve tried everything I can think of. It’s completely useless.
Room for improvement 4/5
By Simone Gamali
Love the app, but I wish that I had the option of seeing in store availability. Additionally, free shipping should be at $50, not $100.
It makes my purchase so easy and simple I love it!!!
Best Little App Around 5/5
This is app is a little confusing for a beginner but it doesn’t take long to become a professional, I’ve used it several times and I love it. No gas, no lines, no waiting.
Love the app! 5/5
So much easier to use than the website!
I LOVE Victoria’s Secret!! 5/5
I LOVE this app-this store....this everything Victoria’s Secret! That said, PLUS, since I’m am an Angel Forever, I also have a few things that would be nice for them to tweak??
First, I agree with the review about getting sent all the way back up to the top of the section that I’m looking in, it IS pretty frustrating.
Also, only being allowed to have 50 faves?? Before I realized that was happening, and at different updates with the app it either dumps off the older items you had as faves...OR as of now, it will give u a “too bad your list us full” message. This is annoying, and meds to be fixed some how.
Another irritating feature this and MANY apps out there, is missing? The ability to empty your cart. Now I’m not a dummy, this is a marketing tactic that makes sense form their point of view. But seriously folks?? If I no longer want the items? Then I’ll take the time to remove them...but honestly, bc I’ve had a bunch of stuff in there & for some reason I forgot about the sale or changed my mind but then I just didn’t have the time to empty my cart?? I’ve lost out on or just forgot to make the purchase I would have been able to make otherwise. (Bath & Body Works is also annoying to me this way!) For example, since there are so many 5 for $30 type offers I’ve had a bunch of unders in there & had the deal expire only to want to take advantage of another deal that started...but end up just giving up bc it was too much to deal with right then!
Now on the larger scale of what’s important in life??? I know, I KNOW! It’s just a thing I’ve noticed & found annoying...but I’ve lived on to fight another day :).
Of the many many MORE things I love about this app, I DO like that the “Love this item” list tells you when an item is no longer available AND OFFERS TO REMOVE it from your list for you. Really cool. I’m pretty sure it also does this in the actual shopping bag.
Just an FYI?? Those of u that want to use more codes with out getting dinged for the shipping? You have to plan it out? But if you are an Angels member (and I’m pretty sure that means using the Victoria’s Secret store credit card(?...Check to confirm)?? BUT REMEMBER IF U are qualified you can use the code ***** JUST4ANGELS **** code & anytime u are purchasing a bra it will give u free shipping. So hope this helps??? Have fun...
Come a long way 5/5
I’m giving this app 5 stars because I’m impressed with all of the improvements I’ve seen over the past year. Being able to check out offers and coupons available even if you don’t necessarily have or were even aware of coupons is a treat. The “wallet” feature for coupons is cool. Overall the navigation is a lot easier and I have no complaints
Set up. 5/5
I wish that the catalog had item numbers in it but other than that all good thank you
Make IPhone X compatible 3/5
Apps that are not IPhone X compatible are tricky to use as the general display is tacky. Please add this in an update.
Vic App 5/5
By Allison Maria
Very easy to use!
VS APP 5/5
By RIN - GUAM
App is great - just wish for us people who do not have the option of having a VS near us ... to also include the sales that they have IN-STORE ... guarantee SALES will skyrocket ❤️
This app is life
By Ratchet DCMC
I absolutely love this app! I have not run into any issues thus far and I have been using it for about 6 months. I am very satisfied with the items and customer service that I have received.
LOVE IT 5/5
By Georgia girl!!!
Love love love this app! The only thing is, I wish you could use more than 3 promotion codes. It would be awesome if it would have 4 or 5. This way I could use my rewards that I earned plus the awesome promotions. So hard to choose which ones to use.
Im always adding to my cart on almost a daily basis.
Easy to use 4/5
Easy to navigate as well as easy to apply offers and your rewards
I love it! 5/5
By S Hayman
No problem here. I love it, it’s easy to use. I had someone on chat answer a question and it went smoothly also.
Working Yet Very Unorganized 1/5
It’s a smooth app without any crashes. The checkout process and wishlist is smooth and simple.
The only issue is their unorganizing product selection. I wish they didn’t combine one bra style to another that doesn’t look anything alike, because it’s REALLY ANNOYING to click every product to FIND your specific bra. Why can’t they just keep one style of a bra seperate from others?
It’s just messy that I avoid buying things online so I have to make a hassle to visit the store, in which I rarely visit.
You can do better Victoria! 1/5
This app is so slow. I still have to press the ‘back’ button?! Why can’t I just swipe to go back to what I was looking at? Also, if there are clothes with various colors then please show all the colors on the models. I don’t want to have to wonder about what it will look like on. Just show me!
The app is very laggy and sometimes very slow to load but besides that the app works great!!!
Easy and effective 5/5
By Cede gelada
Love it so much thanks!
ALWAYS says “system error” 1/5
What could be something as easy as clicking a button turns into a 10 minute phone call because every single time I try to sign on to make a payment it says system error. My password and username aren’t invalid, as I intentionally typed incorrect info to see if this was a problem and a different message came up saying the password was wrong. This has been an issue for MONTHS!!! I’ve complained about this to VS and I’ve seen other people complain, however still nothing has been done to fix it! About to just delete the app!
Needs an update 1/5
Just totally stopped working about 2 weeks ago, app doesn’t even open without immediately closing on my phone. I have an iPhone with the most current update so I don’t understand it . Never happened before
Fix the app 2/5
By Isa Diaz
I love Victoria’s Secret, I love the items they sell and I thought that having the app on my phone would be great since I can buy stuff from there and it’d be that simple. However, the app is slow and always crashes, it won’t load or just freezes and I have to close the app and when I open it again, some items are missing from my shopping bag. It’s way better to just go on safari and shop online there. Please fix it.
Shopping made easy. 5/5
Sometimes I just don’t feel like running to the mall. The app makes it easy to shop at Pink and VS at the same time. Love that I can pay my VS bill with the app too.
I love this app 5/5
I made a purchase from Victoria’s Secret the other day and got quite a bit of compliments on the velvet Matte. I went online to see about all the colors and it was on a bigger sale online than in stores. I bought more for myself and my sisters. Great experience shopping online. Products were easy to find and were all in stock.
Page unavailable? 2/5
I saw my tracking number one time now when I try to view my order status etc. “Page unavailable” keeps coming up.
Good but I have a request 5/5
Could you make this card available for apple wallet?
Other than this, it is a great app which is synced with website. It has good user friendly interface
Usually Great 3/5
This app usually works pretty good. It wont even open anymore. Disappointing
Item on sale 4/5
I wish that the same sales online ap were also online in the store.
Great Offers 5/5
By Alma Triste
Love the app and the easiness it lets me navigate and find the exact products I want.
Victoria Secret 3/5
Not many options for bra sizes... very limited it seems like and it was kind of slow. Took forever to load things
Very user friendly 5/5
I live that I can save my offers to my wallet and use them whenever I am ready. Makes life easy and fun
Not working 1/5
By The upgraded
The app will not open
Great way to shop 5/5
I love that you can save the offer codes and put them in at check out. It is so easy to shop with the app.
Great app 5/5
Easy to use and convenient
I'm very like it
Love the app 5/5
I love this app, I just wish checking out wasn’t confusing. When you add offer codes you have to go back a few times and it shows your total is still there until the very end. Weird. But other than that I love being able to see the offers available. I absolutely love the bag I get as gifts from Victoria secret and Pink and love the fact I can see their offers easily. It’s fun to shop and browse to see what there is. And very easy to order. :)
Love VS, hate this app! 1/5
I’ve had payment charges to my card then the order crashed or was lost on this app. Repeatedly paid for frustration but product. I really wanted that but my spending results in nothing.
App is great for shopping, notice of sales or promotions, bookmarking your likes but nothing more.
The app will also not list items and sizes that are easily found using the computer. Not sure why that is, unless VS simply wants to discourage buying?
The live chat option is helpful and very efficient. The live chat reps are frequently more knowledgeable than store associates! They will find sizes and matches to complete your set where finding it yourself takes too much time.
Use your computer to purchase- it’s far more helpful.
Work for me. 5/5
Great app work all the time. Just like the site
login a mess 1/5
whatever login you use on website doesn’t work in app. waste of time.
Awesome app 5/5
By Lov3 Bug
Love it! Very easy to use and shop in the convenient place of home.
Love It! 5/5
I love this app. I don’t have to drive so far to get the same experience in buying my intimates. It is really easy to use and checkout is simple. Awesome app!
Needs a little work 4/5
Pros: both online and in store offers are viewable and you can save them to your cart instead of writing all the codes down or forgetting some. They’ve also added a lot of interactive features and videos about bra sizing, new product lines, etc. I’m also happy to see they’ve come back with better colors and patterns that don’t resemble my 3 year olds underwear. I’m a grown woman and I don’t like whimsical designs on my undergarments. Thanks!
Cons: if you do a search and want to view an item it takes you to a different page. This wouldn’t be bad except if you are on the page for a minute and try to go back to the search page, it bumps you to the top. So you have to scroll allllll the way back down to where you left off before you decided to view the item. Annoying! They need a quick view feature.
All other cons have to do with their ridiculous policies, not necessarily the app. I should be able to use more than 3 offer codes or rewards coupons if I’m making the required purchases. Forcing me to do separate orders so they can slam me with shipping fees isn’t cool.
And I’m tired of falling in love with a style only to reorder it and find out the style name has been changed or they altered the fit and it’s nothing like it was before. Let’s get some consistency with styles here VS!!
Love it! 5/5
By Lulu lass
I love the app! Quick and easy!! Just tap and go!
Great but slow 4/5
I love using the app but it's slow
Very nice 5/5
This app is really easy to navigate and if you need to add on, speaking of a mistake, the app automatically tells you what to do. I will use this app again. Thanks
Great app,I love it 5/5
By fadya ibrahim
I been using the app for online shopping & it's so much better and more convenient.save me time & I find all great deals and I still can use my rewards.plus I can use up to three offers at once and it save my VS credit so I don't have to enter it every time I shop.i love it
Stopped working! 1/5
Can't get the app to work any longer which is a bummer because I want to buy stuff! Fix it please, VS!
Won’t open 1/5