Jennifer Lopez tickets 5/5
By cella 2018
Awesome service, quick and informative 😍
Hidden fees 3/5
I didn’t realize that my tickets would be the same price as the hidden fee not mentioned until check out. The tickets are a good price but the hidden fee is still very surprising
choppy purchase process 2/5
I committed to buy tickets the same day as the event. after 2 follow up calls, vivid connected with the seller and the tickets were released. The next challenge was navigating a third party website to locate the e-tickets. Other online ticket vendors make the buying process much easier
Beyond Excellent! 5/5
Bought tickets to a major league baseball game subway series and the transaction was very smooth and was able to use my phone as the ticket stub. Highly recommend them.
So Easy! 5/5
This is the easiest site to use and the cheapest. I just reviewed 4 other sites for the same tickets and vivid was $100 cheaper!
For some reason these folks don’t think it’s necessary to let u kno their fees before u purchase the tickets. What are they hiding? All other ticket vendors show you their fees upfront. Companies that hide what they are truly charging should be exposed for what they are. And oh..they do not refund u the money back.
Buy ur tickets from a company who is upfront about all of the charges.
I purchased tickets from here and after I purchased them it gave me the date of when they will be shipped. They will be shipped the day before the event even takes place and it’s in another state. So tell me how am I going to get the tickets the day they are sending them out. Also I have emailed customer service several times. I have received one response. This is very bad customer service.
Easy app to purchase tickets 5/5
By Dee MAGICC
I like how you can see the seating 3D view before purchase.
Terrible experience 1/5
Bought White Sox tix last year while visiting Chicago and at the gate they told me I needed PRINTED tickets. Guess how easy that was to do in a city that I’m not from near the stadium? Terrible.
Chris Brown Tickets 5/5
Last minute buy and the discount was nice compared to other sites. Can't wait to take my wife out for a good time
Way over paid for tickets. Paid $40 per ticket more than live nation, when they were live nation tickets. Wouldn’t recommend this site to anyone. Unless you have money to burn.
By carl childers 12534
Y’all should visit seat geeks site to see what your doing wrong. Their baseball tickets are much easier to find. They have the dots in the sections as to where y’all just have the sections and have to look through each section to find a deal. Seat geek much better than y’all
Grand Ole Opry 5/5
By A+++ Service
I purchased tickets & when I printed them, they were for the wrong date. I called customer service. The concert was due to start in 2 hours. So, I was skeptical that they’d be able to fix it. But, they did. They called me back & actually got me better seats than I’d purchased, & we made it to the concert in time. Awesome customer service. Highly recommend.
By osbyak dyx
They gave me used tickets!!! It’s been a week since I’ve heard back about a refund (which I better get)
Horrible customer service 1/5
Horrible customer service no help with trying to convert tickets what a poor vendor to purchase through.
The canceled my ticket sell and wouldn’t let me re-list 1/5
First, I bought tickets to a show then couldn’t attend it. I listed them for sell about 5 days before the event. They sent me an email at 18:10 telling me to renew my listing. When I log in to renew, they canceled the tickets at 18:00. THATS 10 MINUTES BEFORE I RECEIVED AN EMAIL! I have notifications turned on for the app as well. I received ZERO notifications. Now I try to list the tickets again. You can’t list tickets 48 hours before an event! So now I have 0 ways to make my money back through them. Bottom line is I will never do business with them again! They have 0 customer service or respect for their customers.
Super bowl song 🏈 5/5
By mr Parchment
Great app super bowl party mix by Leonard Parchment 🏈👍
Check Prices Elsewhere First 2/5
Vivid seats app is clean and easy to use. However, I’ve now found a good deal on tickets yet and the fees are pretty outrageous. Like, I bought 2 tickets for an event for $195/each and by the time I got to checkout the total was $506. So, good app just make sure you check the events actual prices and see if it’s worth paying the service fees.
Payment method 3/5
I was trying to order tickets and was not able to save my payment information. Therefore, I had to re enter the info more than three times due to seats being sold out.
By megan perkins
Such an easy app to use with great prices
Poor usability 1/5
Need to change address no where to do it on app, called customer service they can’t do it?
Over priced third party fees 4/5
By magic don ron
Never had a real issue with this app except for paying those darn third party fees. My most recent purchase was for two $54 tickets and my total price was $140, I felt that was a bit over priced
Super easy to order tickets.
Amazing app 5/5
By Eddie . R
I swear by vivid seats!! I have bought tickets to various events: concerts, sporting events, etc and it’s all been legitimate! I was a little skeptical at first but i always had my tickets before the day of the concert and i was never denied entry to any venue. i only buy tickets through vivid seats now. it’s much more cost efficient as well because ticket prices are constantly dropping. vivid seats is an amazing app that guarantees (good) seats to an amazing concert or game!!
Poor service 1/5
Every time I’ve ordered from this site, I have been given the wrong price and when I receive the tickets, they are completely different seats than I chose. Horrible. I do not recommend using.
This app was Smooth, Easy and Fun! Plus I got to Save$
There great 5/5
By alice coopef
They always come through
NASCAR tickets 5/5
Great site, easy to get around and simple to check out!
Pricing is shady 1/5
My tickets cost $68 each, I understand tax and services etc. I got two tickets for $177 which doesn’t make sense to me because that’s not what they said they were going to charge me I got them downloaded it the app so I shouldn’t have delivery fees. It’s not showing me what the extra chargers are for. I read the policy it basically said if there is a pricing error it’s not their fault and they won’t fix it. Won’t be using this website again.
Stay away! 1/5
Terrible customer service. Will never be using this website again. Complete rip off.
The Book of Mormon tickets 5/5
By kande kane
I couldn’t find these tickets for the DFW area on any of the other ticket sites. So I scored big brownie points with my wife for getting these. She’s been wanting to see this for several years. Very easy to navigate the site.
By Your father 23
Tax and see charge too expensive
By Captain Bailey
These dudes are Scammers! Do not buy from them at all!!!
Rip off 2/5
By Mege B
We are all being ripped off by the inflated tickets of our friendly “ticket brokers”. As an example, my recent U2 tickets were face value $99. I got this great deal for $209 + handling fee. They scoop tickets as fast as they are sold and at a minimum double the price and sell them back to us for a great deal. There ought to be a law against this.
I bought a ticket and the app gave me wrong day and location and they didn’t want refund or resale tickets I’ll never going to buy again true this app again
Horrible Customer Service 1/5
By Evan Summy
Don’t expect Vivid Seats to deliver tickets as they indicate on their website. Their customer service representatives lie and deceive you until after the event is over. They leave you with no tickets and waste hours upon hours of your time. The worst experience I have ever had with any company in regards to online sales. I would never recommend this company to a friend or enemy. Please reconsider before you decide to put any trust in Vivid Seats. They don’t even deserve to receive one star.
Always check Vivid first... 5/5
We buy tickets for many events, and Vivid consistently has the best seats at the best price.
Yankees game 5/5
By Gulp her
First time in New York. Great service.
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By Running man77
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Reliable but expensive mark ups. 4/5
Reliable. Mark up is steep!
Be cognizant of fees 3/5
App’s fine, selection is good, ticket search was good. Difference in listed price and final price is disheartening. Fees.
Awesome app 5/5
Vivid Seats is awesome. I buy tickets to baseball games a lot, and they always have what I’m looking for at a great price. It’s easy to use, and you can print your tickets or get them downloaded to your phone instantly.
Why can’t we have a view of the seats so we know exactly what it looks like from the seats we are considering? It seems simple.
Don’t call me baby.......ed 6th row floor🤓 4/5
App works fine so far- I wish all ticket websites had the view from seat option, where you can see a photo of “what your view would be” from that seat, it makes it much easier to know than looking at a stadium map, I like the real view option very much, this site should add that option,
Very nice! 5/5
Easy to use and quick access.
Fast and easy 5/5
But I’m always disappointed by fees. Sorry guys.
Rip off 2/5
Vivid gets almost 30% service fee. That is way too high. 15% would have been reasonable
Easy to use. 5/5
First time using vivid seats was super easy and using flash seats was super easy too.
Ticket Purchases 5/5
Easy to use. No issues encountered.
Easy shopping but expensive 3/5
By easy but expensive
Easy navigating but tickets are just as expensive as anywhere else plus hidden fees are BS