Ads on the remote page 1/5
By Rileyrazor9
Terrible update. Can’t swipe anymore. Literally ads on the remote screen. No option to hide them.
Horrible 1/5
By poppcconboy
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Crashes when selecting my sound at 1/5
By kitsunē
App is entirely useless. After adding my sound bar the app will crash (and on opening it again) on the sound bar setting page.
Still not working 5/5
By BSR...Zap
Save yourselves, just buy XRT134 remote from Amazon $6.50.
My tvs were all fine until they made the last couple updates now my devices won't control and after several reviews and inquiries they have yet to reply months later. I also have noticed when others complain; their replies tend to be nothing more than a " go this this site and retype your entire complaint ". That not exactly a resolution in my opinion. Anyway my advice would be that if you just purchased a television that is using this APP , return the tv asap and get something else. Even if everything is working fine now, when not if, when it doesn't, noone will really care to help you. I know that I will never buy another Vizio. I currently own 3.
:(
Crashing 3/5
By Steventttppp
Everytime I enter the pin the app just shuts down and it won’t let me use the remote at all and I don’t under why I lost my remote so I used to used this online remote so
I could work my tv but now my app isn’t working and it is making me very frustrated
Some good mostly bad 2/5
By GRTTX
Update January 2023 (now down to 2*)
Well, there’s a new update and nothing I mentioned below was addressed. Worse, some functionality has been removed and advertising has been added? Really? I see the same stupid ad for something I’m not interested in that takes up valuable real estate that could be used for buttons. Surely Vizio doesn’t need the extra revenue that bad. I’ve determined that if an ad shows up for something I’d normally like to watch I won’t watch it so that this goes away.
One simple piece of must have functionality has been removed. A remote must be able to tune in channel by number. Try channeling up through 100 channels to get to where you want to go. I had to get out my old remote. Kinda defeats the purpose, no?
Original (3*)
Very nice to be able to control your devices without line of site. Performance is generally good. I have some specific issues:
Requires internet connection -This seems unreasonable. It would make more sense to limit functionality to what can be done without the internet connection when one isn’t available.
Very limited two-way communication - A good example is volume. You should have a volume slider that knows what the volume is set at. Not just buttons to blindly turn up or turn down the volume. Plus a slider would be quicker. Same thing with on/off. There should be an on button and an off button. This is something that more sophisticated devices and remotes can do.
Requiring sign in - Why? This goes along with requiring an internet connection. Unreasonable to think I can’t control my devices if my internet is down.
Horrible app. Won’t connect to my Vizio TV. 1/5
By Jonpfiester
This app is poorly developed. It won’t connect to my Vizio TV. And on the rare occasion that it does. It only lasts for a short period of time. Or if you go to another app on your phone and then back to it, it disconnects and you can’t get it connected back to your TV. Really a shame.
Don’t recommend 1/5
By Nels369
This app works only when it wants to. Unfortunately it doesn’t on the days my kids looses my remote (So when I actually need this) I’d say try a different app. Good luck!
Too many ads. 1/5
By Kyle N.
I won’t buy a Vizio next time. They put ads everywhere! Even on the mobile remote. It’s seriously weird. I just want a functional mobile remote I don’t need an ad too.
App keeps crashing 1/5
By Suckerberg
I have the latest update and it keeps crashing.
Unusable 1/5
By clicker eleven
New update is unusable. Is there no QC on your dev team? Unacceptable.
Update: I bought a Samsung sound bar with an App that actually works. I then threw this Vizio piece of junk in the dumpster. I will never purchase another Vizio product ever again.
Not very effective 2/5
By Dontplaythat
I have Vizio and Roku. Roku is efficiently better because if you lose your actual remote, the remote on the app works. Vizio is very sketchy. My Vizio app won’t connect to my tv anymore (I still have my actual remote) and I’m not sure why.. nothing has changed. Can’t even use Airplay🫥 The Vizio remote app could be so much better if they can work out the terrible bugs.
Am I Missing Something? 1/5
By CaptCroctopus
How is this app so highly rated? I connected my television to the app, and it only controlled the volume for a couple minutes. There’s no widgets that can be added to the side screen like my LG TVs. The design is like iOS 9.
Used to be perfect but 3/5
By Aotnyh
The new remote design is so simplified to the point where it is actually harder and less intuitive to use. The added advertisement on top makes the change a lot worse to get used to. Aside from the less than favorable remote the rest of the app works and there are no real complaints.
Was better before update to simplify and remove options 1/5
By TechyNerdDude
Updated 1/23/2023: Came here to complain about functionality changes that make using apps super annoying. There is no longer a rewind option, and pressing and holding the arrow buttons registers as a single click. This causes YouTube to only move at 15 seconds a click. Would prefer alternate options for the remote layout. I typically cast from my phone YouTube, but my tv actively closes it every 30 minutes or so into a video, and the only to keep YouTube open is directly through the app.
Buggy 1/5
By Crip app
The update is terrible. You can no longer control the volume with a button, and there is no longer a “back” button, and the home button still rarely works. I’m surprised this update actually made the app worse, I didn’t even think that was possible.
Vizio Remote Replacement 4/5
By Fowke
⭐️⭐️⭐️⭐️
Love the Vizio App!! 5/5
By Beautifulflower2000
Love the Vizio App!!
Terrible 1/5
By Kevin Shahan
Must’ve been after an update, but your app crashes on my now every time I try and connect to my TV. It used to crash after opening but then I deleted/reinstalled. Now it gets me to pick my device and send the code to my TV, but then it crashes 🙃
Annoying app 3/5
By Chanae'
Nice app when the power button on the app actually decides to work.
Does not work 1/5
By NiyyahsMom
This app is by far THE WORST app I have encountered in a long time. The main reason we got this tv was because of the remote app. Well. The remote in the app doesn’t work 😤🙄. It paired with my tv but it won’t do anything else but let me m change the input. 🫠
Offensive advertisement placement 1/5
By Worst Possible Thing
App was updated to feature a huge tacky ad in the middle of the remote interface. Not going to get a Vizio product in the future.
Still a horrible app 1/5
By Fhfrgf
I went out of my way to review this app again, and it’s still garbage. Nothing ever works. Doesn’t connect to tv or soundbar you try to turn night mode on for sound bar it does nothing. Why even have an app, honestly when the time comes to replace this tv I probably won’t go with a Vizio again just because of the app issue don’t sell a product without a remote expecting people to use the app and then have an app that never works.
Missing buttons 2/5
By scottytes
I have an iPhone X and the remote is to far zoomed in and you can’t change the volume or go back. My wife has an iPhone XR and all her buttons are accessible. Please fix this issue, using the voice command button gets very aggravating.
Idk how I feel 4/5
By Cc ge
Okay so at first it was all good and okay and all that but the sometimes the botton won’t work to connect the tv, so I have to reinstall the app
Elevate Vocal Menu is Too Loud & Cant’t Be Adjusted 1/5
By AmplifiedLife
Please turn down the voice of the guy who talks whenever Vizio devices connect (which is often, since I have to restart my devices several times a day to make them work properly).
Doesn’t matter the time of day. After every reboot, a human voice suddenly and LOUDLY speaks “VIZIO DEVICE FOUND! ADJUST THE MENU…” etc. But we can’t turn that announcement volume down! We’ve never been able to change it. It’s just so unnecessarily loud. And it just has to play out the entire message. It can’t be interrupted. Unless you unplug it from the wall. Which causes it to start over.
Old review - this hasn’t happened for a while; likely solved. Thanks devs. / in late 2022, after updating my software & firmware; my Elevate sound system was constantly turning my bass, treble, and sub woofer down by itself. Every time I start a new show I have to check my levels. I change them back manually, and then later that day, the system has changed them back. I never changed them to begin with (= fixed).
Can’t recommend Vizio. My OLED 55 suffered an internal crack (thermal cracks are what the internet calls sudden, non-impact related, internal glass damage) shortly after warranty window closed.
I just don't understand 2/5
By ThatVillainDre
I purchased my tv about 9 months ago. The TV immediately began giving me problems (completely blurred then blacked out) so I was sent a replacement. The replacement keeps giving me issues as well but I don't have another box to send it back in to get a full refund and no I don't want to pay $50+ for a box for it....I don't know too many people that hold on to giant TV boxes.
Anywho, I have called customer service several times, the only thing they seem to be able to tell me is to unplug it, reset it, or update it.
Now that we have the app. It diiiiiddd make me like the TV more since the remote was more convenient.... only issue is, my remote within the Vizio app keeps malfunctioning. The keyboard doesn't work properly more does the volume buttons.
Vizio and I just haven't been having the greatest of a time honestly. I sort of wish I went with a different brand.
Redesign Is Terrible 1/5
By Joule8
I can no longer swipe through things without looking. Also need two hands now to
Use the remote.
Buttons are too small.
Ads on the remote?! Seriously?
Number input gone?? 2/5
By Ctrillest
Had the app for about 4 years. Wasn’t the best but not the worse. Now the app development seems to be going down hill… why did you all remove the number input option to change the channel??
Can't add. New device 1/5
By Ingkbgnn
After I connect to the soundbar'a wifi/viziocast, and I select it from new device list the app screen just goes black after selecting next.
Fix the bug 3/5
By karasu84d
The new update on the TV , made the interface alot faster, and more friendlier for users. But apps when Chromecasting for YouTube it disconnects in a certain number of time, which it hasn’t done before. Other apps like HBO and Netflix the subtitles are so big i won’t fit the screen like normal. And yes! I tried to restart the tv numerous times. And even unplugged it for 10min.
Pretty good, but wish for more 4/5
By mattyPalm187
I like that many of the previous functions have returned. The only issue I am seeing with the app now is that rewinding and fastfowarding is more tedious since we no longer have the buttons that would do that on the remote.
Update is worse than previous versions 1/5
By kerinay
This used to be a good useful app. With the added advertising at the top, the volume control isn’t visible at the bottom of the screen any longer. It is basically a useless app now without simple useable features like controlling the volume of the tv. You went backwards in this “
[email protected] version.
Terrible new app due to advertisements 2/5
By tvanwagner
The app crashes when attempting to load advertisements. I use a network wide ad blocker since advertisements on mobile devices tends to cause battery drain and overheating. As well as extra data usage for internet services that have capacities applied. Not to mention the ads that might have different forms of malware attached to them.
The review received 2 stars and not 1 star because it can connect better to the sound bar than the previous app but forcing users to have advertisements to use an app for an already purchased product should not be common practice. Especially a product that is advertised as smart or configurable through an app.
Better Connectivity, lots of bugs. 1/5
By Tailwind01
They updated the app, the connections are better and easier to make. If you use display zoom on your iPhone you can’t see the volume buttons. This app use to be simple and function great, go back to being simple!
Just force quits 1/5
By Blazer6383838382
Force quits every time you try to pair the device
Broke what worked 1/5
By DevinSumrallHatesYahoo
Update makes the app worthless.
Unbelievably bad 1/5
By Twasbrillig16
I have a five year-old Vizio that came with a very minimal remote control. The only way to access many features is this app. When I first got the TV, the app was fine. Not great, but fine. Over time they’ve dramatically changed the app so that it’s no longer fully compatible with my television. I can’t select inputs from it and many features are unreliable. And vie there are advertisements for random movies and shows. All I wanted was a remote that can reliably control my TV, which really doesn’t seem like to much to ask. This will be the last Visio product I ever buy!
Never works 1/5
By Jay just deleted the app
Vizio TV are not like they use to be! These new vizio TVs a garbage. The app is garbage too! It never works!
Great!.. when it works.. 3/5
By animalluvr31
Works about half the time. But when it does, it’s great.
*Updated* Works Now! 5/5
By OHughes22
*Update* My app did not want to work. Following the troubleshooting tips provided by Vizio I got it running again! This version of the app runs great. My connectivity issue was just restarting my router, for some reason this was blocking connections.
trash 1/5
let me just hit the settings button 10 times until it stops saying connection failure. your company is a joke. never again will i buy your product
Better version of app but blank screen doesn’t work 4/5
By ja50njohn50n
This version of the app is much better with button spread out better. The blank screen options doesn’t work and resets the tv. Please fix this option as I sometime like to sleep in the dark but still want some sound to be in the background.
Worthless 1/5
By Qu33n2023
I downloaded this app so that I could use the remote because my remote doesn’t work but it doesn’t work either.
Good 3/5
By fidelproduction18
Good
Numbers???? 2/5
By xxnatalieturnerxx
Where are the numbers ?? When I want to change the channel, I don’t want to do it one at a time with the arrow. Very frustrating, I miss the old one!!!!
Crashing 1/5
By xMOEJOEx
Can’t even open the app after new update. Just immediately crashes upon loading and ad in the background.
Something is of with pairing / reinstalling 1/5
By Sergey Saks
Upgraded iPhone now can’t pair. The app behaves unexpectedly
Used to work great 1/5
By Ydn syd2
Used to work great! But ever since I updated it, it doesn’t do anything. It’s just buffers
