It works, but sometimes it’s just, dead. It glitched and i spent 24$ on a movie. not good
Trash app 1/5
Doesn’t work anymore I used the app for about 5 months then it just stopped working on my tv
It just keeps getting worse every time you geniuses update it.
Pain to use 2/5
Never really works. Rarely can I actually use the remote control features. It also constantly signs you out after period forcing you to log back in.
I don’t think they test with older models (more than 2-3 years old.)
Just like the remote my tv came with, this app is rubbish. The buttons don’t even work at all! Visio needs to make their products work properly.
Makes my life easier 5/5
By marie yanez
I’m always losing my remote and this app comes through so much. It even has a setting that looks like the remote. So updated I love it.
Works better than the actual remote! 5/5
Works just as good as the remote but better in my opinion cause you can automatically start a app like Netflix without having to scroll through all the options to find it. One click and done!
Very cool app - look forward to new features 5/5
By Mr Pete NY
Very cool app being able to control my TV from my phone in addition to my remote control (which I always misplace).
Every app update screws up my settings 1/5
Is there no testing of update impacts to users? I am not changing my phone. I am not changing my network. I am not changing my TV. Deal with it.
Best ever 🌺❤️🔥
Doesn’t work half the time 1/5
Has a new problem every other week
Worst app to exist to date 1/5
This app is so broken that I don’t even know where to start this app just does not work in any way shape or form.
Will never buy Vizio again 1/5
Have nothing but problems with my app and can’t get my iPhone 12 to even connect
To my 1 yr old Vizio TV
Worked at first 1/5
This remote worked great at first and now won’t even let me login it just freezes. Can’t even use it in guest mode.
The app has always been spotty. The current version is unusable because I can’t log in. It says “user not found”, and that’s only half the times I log in. The other half, the app won’t allow a password to be entered. If I go to vizio.com, I can log in without any issues, and I can request password resets, so it’s just the app that can’t find my user name for some reason. I use this to connect to my sound bar. There should not be any reason to have to log in, let alone log in every time.
Worst Fn app ever! 1/5
The app logged me out and now when I try to open the app (which is the only friggen way to use the TV because as others have complained repeatedly they don’t bother to send a fully functioning remote with their tvs) is says server error. So I can’t change the TV channel on my TV at all. I’d say just the smartcast app is a piece of crap but considering the TV is basically inoperable without the app by default the TV is a useless piece of garbage too! When is Vizio going to stop screwing people over and fix the problem? We’ve been complaining about it for years!!!
Awful engineering 1/5
Would you care to explain to me why your app can’t function properly? Every day it wants me to sign in. Doesn’t keep my pass word. Now it won’t even turn the TV on. Really not good for customer relations. Why wouldn’t Visio make a remote that came with the TV that you can actually use?? The one that comes with it won’t even change channels. Wth ? Ripoff!!
Worse app I have encountered 1/5
This app is useless 90% of the time. It loses it connection to the TV. Keep on asking you to login Loses your credentials and tell you your account doesn’t exist over a year after using it and getting frustrated more and more. Pathetic app!
Not good 1/5
App constantly crashes and logs me out of my account. Does not work with my tv at all
Just okay 3/5
The app is really cool when it’s working and responsive. I have had many issues connecting to my TV when WiFi is working just fine on other devices. Lately I can’t even use the app at all because it’s either an error message about the server, or it just says unauthorized.
Stopped working 1/5
I used to love using this app but for some reason it keeps saying unable to connect to server or invalid user when using the right email and password. Hope they fix it because it was a handy app.
It don’t work 1/5
By JAX ROSS
It just won’t connect to the servers anymore.
Doesnt work 1/5
Has made me sign in several times and now will not connect to server even if i uninstall restart my phone
You can’t buy an expensive Vizio. 4/5
I’m just commenting on someone’s post. Fix the app though please. P
I haven’t been able to use my tv in days!! 1/5
We don’t pay for cable and only use streaming services so we have to use this app to get anywhere on our tv and for days now it has not let us use the app and just says “error” every time, I’ve restarted the app, my phone, and even uninstalled and reinstalled the app! This app is totally unreliable and it’s ridiculous we have to rely on it to use our tv!
App won’t allow users to login 1/5
Visio has yet to publicly admit they’re SmartCast app has stopped functioning. It appears it will take an update to the app to fix. Until then, users are unable to control their TVs until a fix for the login issue is patched, as signing in as a “Guest” also gives an error message.
Can not get the app to connect to the server after downloading
Super bad!!! 1/5
This app is trash it never works it always kicks me out and when I try to log in again all of a sudden my account doesn’t exist for like 2 days and then it works again y’all need to fix that ASAP
Completely unusable 1/5
I have not been able to use this app for my TV for several days now due to it requiring I make an account only for it not to let me make one due to a server issue or something. I just want to watch family guy for god’s sake.
My dog ate my remote for my sound bar and I downloaded this app to see if it would work. Not sure if it works or not since I can’t even make an account or use as a guest since it either says my Username is already in use or cannot connect to server this app is trash I have been trying to use it for two days now!
Great except for how it randomly refuses to work 2/5
When the app is working the functionality is great. But randomly it will log you out then refuse to log back in. Attempting to continue as guest returns a user not found error. Attempting to log back in with Apple account returns an Unable to Connect to server error. Impossible to find help either as all of the online help articles from Vizio about apps are about the apps within the TV. I ended up laying for a 3rd party mobile app.
Can't use 1/5
Continously signed out and given error when signing back in. Freezes and won't accept apple or Google or guest sign in. Can't create new account so app is useless 80% of the time. Tried force closing and deleting. Me and my husband have and phone and sometimes his will work and mines won't and vice versa.
keeps saying cannot connect to server fix asap
Crap remote 1/5
Glitches ALL THE TIME! It keeps asking me to sign in and every time I do it says error. I’ve had issues with this app for the 4 years we’ve had it. I can’t wait to get a different tv with an actual remote and not a stupid app that doesn’t work right most of the time.
Collecting personal data 1/5
They won’t let me use it without creating an account now. So dumb you have to create an account so they can use and sell your data just to use a remote.
iPhone app bugged 3/5
Unable to use app on iPhone, constant “User not found” error pop up when launching app. Please fix.
By Sherab 108
Used to be a great app, now not so much.
It now asks me to login every time I launch the app, then doesn’t remember me.
Hit the “forgot password?” link and either nothing ever comes in my email or the reset link almost never works when I attempt to login with the new (reset), password.
If it does happen to accept the password and it says “logging in”, it then says “unable to connect to server”.
Get it together Vizio, you have a great product but a god-awful app!
Back to my junky remote :(
It’s always signing me out 1/5
This app worked better on my Android phone. It is always signing me out. And now I’m trying to sign back in and an error code keeps popping up! Saying that it can’t connect to the server! Why???😫
By DJ Marohn
Used to love Vizio products. Now? Nope. Their TVs used to be amazing and their Soundbars were solid. This app is cancer. It rarely connects to my Soundbar. Now it won’t let me log in to control it’s volume and settings! Cannot even continue as a Guest. Ridiculous. Bye Vizio!
Not working for 2 days 2/5
App is not working at all, I contacted support and was told they are having issues. Seems like it is taking a long time to fix! Going to another app!!
No longer works after update 1/5
App no longer works
Can’t log back in 2/5
For several days I have been able to log into the app to control my sound bar. If I use my sign in it just says error. If I try to sign in through Facebook or google it just takes me through and endless loop of opening the apps or says unauthorized.
What a joke 1/5
This app is a joke. Almost everyday my phone is unpaired and signed out. Then i spend forever redoing it all and today it wont even allow me to sign back in any which way i try. This is so stupid. I wont be reinstalling this ever and ill be sure to warn people how unreliable it is .
Unable to Connect to Server 1/5
Ever since I tried to use the app yesterday I can’t login and it says unable to connect to server. When I try to sign in as guest it says error: user not found. The app is currently completely unusable.
App needs work 1/5
Always running into bugs, interface always crashes. Needs lots of work.
Error unauthorized 1/5
By hunnys babyboy
For some reason it keeps kicking me out and after I always click agree it says error unauthorized sometimes it works and sometimes it dosent and I tried restarting my phone and nothing even turned off the wifi nothing turn it back on and still nothing and it keeps switching back and fourth error unauthorized error user not found
User unfriendly 2/5
Makes you log in every time you want to use it, even if it is just to adjust the volume a few minutes after the phone falls asleep. No option for help unless you are willing to get a phone call and know the model of the tv. Can’t move it to find it! Get a grip, guys. Cater to the customer.
DOESNT WORK 1/5
By Based Gxd
I CANT LOG INTO THE APP. WHY DO I NEED TO LOG IN TO HSE A REMOTE. LOSERS