This app barely works with my TV. It used to be fine until recently. Sometimes it doesn’t even recognise my TV at all. Tempermental. Please fix this.
Functions limited 1/5
Certain apps will not cast. They show connected but won’t play. Netflix is the only app that works.
Works sometimes 2/5
This app works sometimes, other times it doesn’t.
Never works half the time. The touch screen remote is often unresponsive.
Requires login now 1/5
Trying to “login as guest” it states email already used. I just want to control the tv not use online services. App will be deleted soon if not correct. What a poor excuse for a “programmer”.
Needs an update 4/5
The app needs an update for the swipe navigation feature to work again.
Forgot something 1/5
By Brofessor Husky
Where is the ENTER button?? Or the arrows?? Good lord how worthless is this app without the ability to actually select something!!!!????!!!!
Bluetooth pop up 1/5
Get rid of the Bluetooth pop up. I can’t even force close the app because of this thing.
Always needs re-paired 1/5
Good news: the TV generally works fine.
Bad news: the App needs to be paired to the TV every single time I open the app. Want to check something on another App? Sure, but you’ll have to pair the App again when you come back. Leave your house? Sure, but you’ll have to pair again when you get back. Want to use the app to set up HomeKit? Don’t bother....it won’t work either
Bottom line: this app doesn’t work and from reading the comments, it’s a long term issue. With HomeKit not working too, I may look away from Vizio next time I buy a TV
Broken With ios14 1/5
By Mike Silva
Like many apps that connect to devices on the local network, this one broke with iOS 14. Probably a function of Apple introducing the new privacy control to allow users to allow or deny apps local network access.
Even when the app has permissions set to allow it to access the local network, it won’t.
Here’s hoping the development team is aware and working on a fix.
Needs improvement 2/5
It’s great, when it connects. 4 out of 5 times it doesn’t cast to my tv.
Junk App for Junk Soundbar 1/5
Complete trash, just like their sound bars.
Slowed my tv down/ not user friendly 1/5
Every time I try to use this app my tv slows down to the point it has gone off WiFi all together and I had to reconnect. At no other time does this happen, and never happened before I downloaded this app. Also, the main reason I wanted it was to use the keyboard to type in searches. But if I don’t use this remote to get to the search box of whatever app I’m searching in, it won’t allow me to use the keyboard. But I hate maneuvering apps with the drag pad style thing it makes me use. And again, my tv has never run slower than when this app is open, so I REALLY don’t want to use it to move around my screen. It is NOT my WiFi strength that is the issue. My WiFi is excellent.
Why did you make it worse? 2/5
This app used to be great. As long as both my phone and TV we’re on the lan, I could control my Visio on demand with almost no latency. For some reason now I have to enter a pairing pin every time I want to use this app and you only get prompted after frustratingly spamming the controls only then to have your app be like “...oh sorry, did you want to pair?”
It’s frustrating because you need to app to get the most out of your TV (cannot access system settings with basic TV). I don’t want to pair every time in use my TV in my home on my secure WiFi. Fix it!
I don’t know my tv code 2/5
By my name is not roda
How am I suppose to know the code when my remote doesn’t work, I need a remote in able to access the code
Bad app 1/5
Trash app, doesn’t connect to TV at all, used to be able to connect by holding phone near TV. They changed it to where the device makes its own wifi network to connect....doesn’t work, over complicated...if it’s simple and works keep it
Need update maybe? 2/5
For the last three days the feature that normally lets you swipe and select isn’t working at all! Everything else works fine but this! And it just started. Help!
90% of the time it won’t connect!
Used to be much better - @Vizio what has happened 2/5
I consider myself a tech junkie and a savvy diy techie, a bit of a home theater wizard. I make the most of what I’ve got. Lately all of my 4 Vizio TVs just won’t work with this app, services constantly disconnect and I hear “I don’t recognize that device” from my Google Homes waaaaay too often. So my challenge is for Vizio to bring back the passion and love of quality and your customers! We want to love your products but firmware/software lately are ruining your brand. Time to step it up... sincerely - a ten year Vizio fan close to breaking up.
It’s simply doesn’t work 1/5
Did everything it said and it did not work at all
App is BROKEN 1/5
By Chuck S70
After Apple did iOS14.1 update, the app broke again.
I love the SmartCast app but I have a suggestion?? 5/5
I love the SmartCast app but I have a suggestion please please add a Apple Watch app to use along with the main SmartCast app from Vizio & please please listen to the consumer’s please please Vizio???
This app is the reason my next monitor will be an... 1/5
We can only expect but so much from a Smart TV. A good picture, some good apps and a decent connectivity. When the mobile app doesn’t work that defeats the concept of a Smart TV.
This app always has problems around any updates. You would think VIZIO would make this a priority, but no. Absolutely not. And it’s a major inconvenience. The physical remote is fine but that’s not the point. One of the major reasons I bought it so that I can control with my mobile device.
For that I will never buy or recommend VIZIO to anyone and will probably stick to Roku monitors.
By Leedle tips
I’ve been using this app for about 8 seconds and it helps me whenever I lose my tv remote or I’m too lazy to get my tv remote— that being said as well as that, it’s easy to use and has zero ads so far— this was so good to use
This is sad 1/5
just give us a real remote! 1/5
clearly this app was designed by people who don’t even use it.
Can not remove devices 1/5
No longer is there an option to remove a device. I only have a gear in the top left instead of the 3 bars.
Come on Vizio 1/5
Always something with this app. Currently having issues when i go to adjust the brightness and contrast, all of the labels on the controls literally just say “Label” instead of “Brightness” “Color” etc!! Cant adjust anything without finagling it a certain way. Never ending connectivity issues with the app and my tv. Why can’t you do better? This app seems like a poorly done knock off of what should be the vizio app! Please finally fix it! Overhaul everything!
Unreliable and annoying 1/5
Absolutely terrible. It used to just be unreliable and used only Wi-Fi to connect with the phone. Now it’s unreliable and demands you have Bluetooth one AS WELL. Both are needed and it still won’t connect most of the time. The trick is to start the app, wait 5 seconds, choose the sound bar, and it will work. If you just start the app and go straight to your device, it’s greyed out and no amount of waiting will work. You have to close the app and start over. Janky technology is no fun.
It works fine brilliantly until... 2/5
So it works until there is an update.
Then I have to uninstall the app, then re-install and then repair the device.
Every time there is an update!
Usually this lasts a couple weeks but in the last week I’ve had to uninstall- re-install every time I have used the device.
Terrible app 1/5
Why are there pop up ads on a tv remote app!? I paid for the tv and the app, while free, shouldn’t have ads considering you literally give these folks money for the tv. The app is also quite slow and often time unresponsive. Please work on improving integration beteeen iOS and the tv.
When we first started using the app a couple months ago, I it worked fine! We have it loaded on 2 phones and an iPad. About a month now, it won’t let you turn the tv on! It has the button lit up to turn the power on but it won’t let you actually press the button and put the TV on! So I have to get up and turn the power on from our TV and then be able to use the app for everything else. However I also have to close the app two or three times after I turn the television on -for the app to actually load all the options! Very frustrating!!!
Literally never works 1/5
I am unsure how this app could function any worse. Every single time I try to cast it just becomes a source of frustration. My TV is rarely detected via SmartCast, Airplay is never an option even though the TV says it is. Just a complete piece of junk app.
Waste of time 1/5
App constantly won’t connect to the tv. On the same WiFi network. Have to constantly remove the app and add it back. Not worth the time or effort to keep it synced.
So the app was good to me at first. But then once i noticed I couldn’t control the screen to the Tv for my apps I got frustrated. It has no sole purpose unless you only want it to get to the menu of the tv. Other than that it’s useless.
Great TV but very bad app 2/5
The application is slow, looks out dated, and has very bad connectivity. I wish it was more like the Roku App. It feels very stale
App doesn’t work! 1/5
By Leo Kat
Two different phones with this app will not allow selection function to work. Useless!
IM ANGRY 1/5
By honesty only reviews 101
WE NEED SPOTIFY FOR THE TV. PLEASE MAKE SPOTIFY AVAILABLE. NOW. 😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡
thank you ❤️💓
The worst 1/5
Whoever are in charge of your customer journey and QA for this app need to be fired immediately. I love Vizio televisions but my GOD this app is the worst. I’ve had trouble for over two years with it hoping you’d push an update worth its salt. You haven’t.
Want to change your wifi network? Good luck figuring it out quickly... or at all. It constantly crashes or glitches in some way. The connection drops. It’s not intuitive (albeit better now). You exclude so many options from this app that it makes using my TV an absolute nightmare when trying to troubleshoot.
I’m taking my precious time to write this because I genuinely want this app to be great, but I get a pang of dread every time I scroll to it. Please take the time to test things properly and think about your end users.
Saved my life 5/5
Thank you Vizio, the title may be dramatic, but this app was amazing! Within 3 weeks of having our TV our family lost the remote. But now we are still able to use our TV while we tear the house apart trying to find it!
The best 5/5
By om omar abu eid
This is the best VIZO remote ever
Doesn't work half of the time 1/5
By Cori Woolsey
Sometimes it works sometimes it doesn't work. Especially the finger tap feature on the smartcast input. So tired of this issue figure it out not happy
Whatever they did in the last update has destroyed the app. Doesn’t work 80 percent of the time now. And when it does work it now requires pairing EVERY TIME now (did not before). How sad. Was the best app for Vizio and now it’s a dumpster fire.
The app is horribly unreliable with my two sound bars. It’ll kind of work, but it’s more frustrating than it is useful. Half the time it tells me “Connection failure” and is unresponsive. It takes less time to just find the physical remote than to use the app. Casting to my sound bar is terrible also, but that’s another story. Don’t waste your money on these products if the app is a selling point for you.
This app 1/5
Everything was working fine. Then out of nowhere the part you use to scroll does not work anymore.
Just Awful 1/5
This app is awful. When I remove old TVs they come back the minute I reopen the app. Two of real TVs randomly stopped showing up and the ones that do just randomly don’t work sometimes.
It makes me wish I went into a different manufacturer’s ecosystem.
Great app! 5/5
By Sonic is beast!!!!!!!!!!!!
I love this app! I just got a new Vizio TV for my living room and I have RGB lights in the living room and the sensor for the lights is interfered with when I use the remote so I figured I’d give this app a shot. Super quick responses, easy pairing, and great interface!
Do yourself a favor and don’t buy Vizio 1/5
By look it's another review
Can’t connect the tv to internet and the app won’t connect to the tv. They changed the remote and never sent us a new one. Absolutely horrible app. Do yourself a favor and do not buy Visio