Love Voxer! 5/5
I keep in touch with my family and remote team across the US and love being able to send and listen to the quick voice messages.
Ok, I have been using this app for almost 2 years now. The quality isn’t as good as I expected it was going to be. Most of the time on voice messages I can barely hear what the people are saying. And I do not like it how you can share your location. What if you got the app and you did not know is shared your location. And you started using it and someone found your location and came to your house. I am just glad that I know how to turn it off. But I would like for there to be a change in that. I do love this app, I use it often I will not rated one star, because that would be disrespectful to the people who created this app. But... I do not mean to rate this poorly to be mean be mean, but... this app is not as great as it could be.
Adding video call 4/5
If you add video call to this app will be the best cause the others that aren’t good has it, this one is good y use it daily but with videocall will be perfect
Mark UNread??? 3/5
How about a “Mark as UN-read” option? Would be much better than the Starred function.
Perfect for my team 5/5
This app is great for my team in the field. We love the quick audio messages and to see who read each message. Location details are nice as well.
5 notifications (error) 4/5
I still have false notifications after 2 updates. I still need a solution.
Badge count still doesn’t work. 1/5
I’ve even deleted every single message, reinstalled the app and selected all marked as read. It still says two messages remain. Fix this and I’ll give it a 5 star review.
So frustrated! 2/5
I’ve had Voxer Walkie Talkie for over a year. I’ve had to download it again twice because I can’t get my messages even though it says now I have nine. Grr. I wouldn’t use it at all but it is my friend ‘s preferred method of communication. She has Voxer Pro and no problems. I’m not paying for an app that doesn’t work for free, though.
No support- app stopped working! 1/5
By Cherise Goodrich
I loved Voxer...used it daily. Until today. It would not connect to the internet no matter what I did or where I was. It was stuck on connecting. I was receiving alerts that I had messages but it wouldn’t let me access them. I tried updating the app, logging in and back out, turning off my phone and restarting it. I even deleted the app and reloaded it. Now I am unable to even log back in. There is no way I can find to talk to someone In customer support. I was directed to fill out a feedback form to which I got back an old email telling me all the troubleshooting things I had already done. As of right now, I am unable to use this app- one that I use daily for work. I’ve lost all contacts and messages.
By Mrs Ames K
I pay for the pro account. It crashed and I have done all the troubleshooting the “support” recommends. I have also emailed them for help but nothing has been fixed. Very frustrated.
My account won’t load. I still get notifications but I can’t see anything but a blank app. I want my 4 bucks back for every month I have had a pro account. This is annoying. If I could give zero starts I would.
So frustrated 2/5
I use voxer everyday for work. I have a pro account and today? I went to use it and nothing was showing up it just kept saying connecting. I logged out. I relaunched the app, deleted the app and re download, did a full shut down on my phone and nothing was working. It wasn’t even working on my desktop via chrome.
I created a new account and that one works fine but now it won’t let me upgrade because I have pro on the other account. (And yes I canceled the subscription to it in itunes)
Im incredibly frustrated because months of important messaging is lost. And when a support ticket is sent it states that they aren’t able to return all the messages. For something that you pay for every month not sure how this is good customer service.
Won’t connect 1/5
Not sure what is wrong with it now...but I know I have received messages bc it shows on my iwatch but when I go to my phone, it just “connecting” and won’t give me my new messages. It shows I have 15 new notifications but it doesn’t show anything new in the app. Also won’t send my messages and I know I’m on my house WiFi bc I’m getting and sending emails from my phone at same time no problem. Needs fixing.
15 Jan 2019. App won't connect 1/5
The app won't connect on WiFi or LTE
Horrible app worse service 1/5
The app barely works as advertised and isn’t reliable for delivering notifications. The Apple Watch app is completely useless. And to top it off the customer service support team is insulting and a complete waste of your time. If I didn’t have to use this app for work I would delete it and purge it from my memory. It’s completely crap and their service is the muck one finds under crap.
Voxer disappeared on my iPhone 1/5
By Flustered in St Louis
Tried to contend support. Cannot get past the enable cookies request.
Tried updating the device; that didn’t work. Stuck with locating under safari and opening that way.
UPDATE: Voice recorder issue resolved. Voxer uses apple transcription services, not just the microphone, and my transcription service happens to be broken. Voxer developers must not be knowledgable on how other recording apps work (i.e. Evernote or GarageBand), which must be why they couldn't understand why Voxer wasn't working and other apps were working fine. I'm changing my review to 3 stars because the developer team eventually stepped up and sort of gave attention to the issue. I will say, it's disappointing to be told that attention isn't given to those who use the free version. I dare say that the free version includes most users and it should go without saying that we deserve attention too simply because they put it out there to be used.
UPDATE : After a second developer response, I've submitted three bugs with all logs and have gotten no response. Sent two subsequent emails to developer who added debugging and haven't heard back.
UPDATE: After developer response/ recommendation to try it after update, it's still not working.
I've used Voxer for years. It's a significant interruption in my lifestyle for it to stop working. Nothing wrong with my phone. Deleted and reinstalled several times. Cleared cashe. Nothing. I submitted a request for help from Voxer, but they won't help unless I have pro version. :(
Great...when it works 3/5
I have been using the Voxer app for at least two years to communicate daily with a friend who lives across the country. I absolutely love how easy the app is to use, and when Voxer is working properly it is phenomenal. However, at least a third of the messages that my friend sends me I am unable to listen to. I will see that she sent me a message and it appears to have fully sent because I can see how long it is, but after the first few seconds of the message there is no sound and I never am able to hear her message. This happens when I am at home and connected to Wi-Fi, as well as when I am out and using data. I have even gotten a new iPhone and re-downloaded the app and it continues to happen, so it was not an issue with my phone.
Interestingly, she has never had any of these problems.
Mr. E 5/5
Great communication tool. Very easy to use with a variety of applications!
Also the new privacy chat is a cool feature!
Awesome app!! Love it!!😃😃
Download failed try again 3/5
Not sure if others are having this problem as I have for the longest time now. Notifications weren't sounding off on my iPhone7, I am now using iPhone Max XS which I now receive notification sounds but I still see the download error almost daily.
Also receiving notifications about no internet connectivity and unsent msgs almost daily.
App Notifications 3/5
By Jen La Marr
Love this App but I can’t clear the notifications which is driving me insane! PLEASE FIX!
So So 2/5
For some reason this app doesn’t like the iPhone X or XR. When the app is open and your are trying to listen to messages on speaker it blacks out the screen and locks up my phone. We use this with our fire dept as another communication tool and since I have switched to the XR it is less than stellar to use.
App is awesome! Use it for my business everyday.
Still loving Voxer 5/5
By Lucy AJ
I still love the voice option especially when walking and working out!
Loving so far! 5/5
So far I’m loving Voxer! Great app for communications.
Notifications Broken 1/5
I have 1 notification which won’t go away on the Voxer icon. Super obnoxious.
Notications badge bad 1/5
I’m extremely close to deleting the app because they keep faking notifications. Fix or I’m gone.
EDIT: contacted by devs. Told them same thing everyone else had. Still broken a and they refuse to fix it. WORST DEVS EVER and product team doesn’t get it.
Final verdict: Don’t download.
Please Fix Badge Alerts!! 2/5
I’ve been using Voxer for years and suddenly it’s TERRIBLE! I love the app but it’s “mark all as read” button does not work despite releases that claim they fix it. It forever says I have 3 new messages and I do NOT. So frustrating. Please fix!!
NEVER AUTHORIZED THIS APP!!! 1/5
By Mrs. troy Nolte
DO NOT RENEW YOUR FRAUDULENT FEE ON MY ACCOUNT.. THIS IS FRAUD AND STEALING MY MONEY DUE TO HACKING AND I HAVE CONTACTED MY ATTORNEY OVER THE GROSS ACTIONS THAT HAVE TAKEN PLACE..
APPLE HAS BEEN NOTIFIED OF CIRCUMSTANCES OF THESE ISSUES AND MY DEMAND TO CEASE AND ASSIT ANY FURTHER SOLICITATION AND RIP OFF YOUR COMPANY HAS DONE.
We will be contacting your Corporation and Apple not allowing the Option to report hacking and protecting consumers!!
No notifications 3/5
By Email read
App no longer sends notifications
New problem 2/5
I am having a huge problem with message coming through. The message shows up but won’t play. It isn’t a “failed upload”, it just won’t play.
I have updated my app, uninstalled and reinstalled. What is going on?
Always shows 2 notifications 4/5
Like it, but kinda annoying that it always tells me I have two notifications
Internet connection problem 1/5
By touch id isnt working
Go to my Voxer chats and it says no internet connection? I have WiFi sand also 4 bars of Lte so this makes no sense. Also I listened to my messages and the app still tells me that I have messages to view? Please Fix these issues. Very concerning.
Too many bugs and glitches 2/5
By Room 143
I love this app for its purpose, but it’s been making me really angry with its glitches over the past year or so. The developers need to get their act together and make some fixes.
Voxer used to be great... 1/5
All of my conversations have been completely wiped out. I had cherished conversations that I was saving, but in their effort to get people to buy the subscription they now have gone to a 30-day delete policy. I uninstalled it.
I also have problems 3/5
The notification system is sooooo annoying. My badge shows 17 unread messages. Not so. I have done everything I can to clear the wrong number and all to no avail. So frustrating.
I’ve used Voxer off and on for years. My previous experience was great, but this last one? Not so much. Messages wouldn’t come through on my end, no matter how many times I refreshed, signed in and out, disconnected from WiFi and connected again, or powered off and on my phone. It was only after D A Y S that a new message would show up, and not even then would a notification come in. I got this app to get connected to friends overseas, but it just made me feel even more disconnected than before.
Love the app but updates seem to make things worse 3/5
The app is very convenient however there seem to be more and more bugs these days. It’s been about a month and I cannot get the notification that I have 6 unread /unheard messages even when clearing every convo AND deleting the app and readding it... please fix this issue
By Boa Bear
The best ever! Immediate delivery. Only one button to hold and talk. Safe while driving and it's live real time, reliable! I love it! Push one button not 2 or 3 to talk like whattsup app. Very efficient, no need to text! I love Voxer. Reliable, too.
I love that it is real time. I can send links from Safari. I can send Pandora and IHeartRadio music links to share with my friend. Of course pics! My friend can see where I am driving or at live! My friend is a USA marine in Kabul, Afghanistan currently! Thank you Voxer for bringing my friend and I closer!!
VERY DISAPPOINTED!! 1/5
My Voxer refuses to work no matter what I do to reset it. I have worked with my cell company technicians and the have tried everything on my end; the problem originates with your app and I have sent messages through this window, I lost count of the many times I have “opened tickets” as Voxer requires and “NO ONE” has responded to my inquiries. And I paid the yearly fee to be a PRO but that didn’t change ANYTHING!! My Pro acct expires the end of this month and I have not been able to use it since March!!! This has gone on for months!! Very disappointed!!!
Very glitchy, Developers don’t help 1/5
By Jacob Norman Westfield
Very glitchy. My company uses this app every day and there are several key functions (like voxers not delivering to my employees and partners) that the develops via email don’t care about. I email back and forth with them every day and they just give me the runaround. They insist they do not have phone support, and their email support is complete garbage. Terrible. Even the Pro version. It’s a real shame.
By Help Voxer!!
I love this app.. but for a couple months now my notifications number has stayed at 5 and it drives me nuts. I have deleted the app.. deleted all messages and nothing seems to fix it! Help Voxer!!
Badge Bug 3/5
I like this app and use it daily, BUT I can’t wait for the badge bug to be fixed....AGAIN! So distracting to see the number of unread messages when there are no unread messages! Thanks in advance for a quick fix!
I’m sick of my Voxer saying I have unread messages!!!! It’s been like this for months!!!
Customer service was helpful! 4/5
Overall the app is useful and is good for communicating. The badge count not going away is aggravating. The “fix” of marking all heard unfortunately does not work most of the time. Please fix this function!
Update: The developer responded quickly to my review about the badge count issue with a fix. It did resolve the issue. Thank you!
Notifications Problem makes App almost unusable 2/5
By Atlas 06
Telling me to go in and manually clear the notifications when they are wrong is not a solution, it’s YOUR job. I have dozens of other applications that don’t tell me I have a new message when I don’t. Because I don’t believe your badge count, when I ACTUALLY have new messages I don’t check them.
Also I have manually cleared all notifications in each conversation and it is still telling me I have unread messages through badges.
If you can’t fix this you don’t deserve users.
A wonderful app 5/5
By Wild Turtles
Voxer has been a wonderful tool for me and has been extremely reliable. I recommend it to anyone looking for the capability to leave longer form messages while on the go.
There is nothing better! 5/5
I live away from my children and my grandchildren which is very hard for me.
However because of voxing I am now able to communicate with my loved ones with very busy lives.
The fact that you don’t have to sit on the phone at someone else’s convenience is the whole reason why Voxer works for me and my family they listened when you’re getting ready in the morning and answer me back and I listen when I’m able
It is the perfect way to connect.
The key is that You get so much more by hearing someone’s voice then you do a text
Bugs and Communication Difficulty 1/5
I have had several issues with the app over the few years I have used it. Right now, since the recent update, I have a notification which will not go away, no matter what I do. I have tried to reach the developers, yet there has been no communication. I have had the notification for over two months now.
If my family didn’t use this app, I would not use it. I do not recommend it.