Accessibility issues 1/5
By Jojo Foster
This app doesn’t work like it should. I tried using it last night and this morning and I could not find the button to click on to check the message. I think this app COULD USE A LOT OF IMPROVEMENTS.
Keeps connecting, cannot get any messages from people.
I do have internet connection. Restarted app and running latest iOS version.
New update plz.
Msg delivery 1/5
The messages don’t say they are delivered anymore. I’ve heard if other ppl having problems with Voxer also. Seems to be going downhill
Only worked for a week 1/5
Today my app was stuck on ‘Connecting’. I tried all the troubleshooting tips and still nothing. I even deleted the app and downloaded it again. I can see that I have messages piling up but now can’t even access my chats or messages. Very frustrating as I have lost some important info now.
This seems to be a recurring problem.
Extremely difficult to deactivate account and get support 1/5
I started using Voxer because of a subscription to a gym. I got charged for the pro subscription without asking for it. And there is no procedure on how to get a refund or actually deactivate this account. There’s also no support information like a phone number or email contact. Only an FAQ and specific knowledge information
Absolutely perfect EXCEPT 2/5
The notifications need to fixed, it’s pretty sad at this point. It always displays “1” on the badge count, even after reading all messages. Notifications will NOT disappear from Notification Center after reading messages, it’s honestly ridiculous. 2+ years like this..
Voxer is honestly the best live voice chat app that exists, but this is just insane. PLEASE FIX.
Notifications problem 1/5
I love voxer but the notifications don’t work when someone is trying to contact me I guess it’s a problem with iOS mostly
Needs iOS improvements 4/5
By Nick Miller vs adulthood
Glitch: Constantly shows new messages on the app icon when there aren’t any.
Update: I was able to clear this manually by selecting EDIT from the main CHATS page, then selecting READ ALL at the bottom left.
No dark mode on iOS while it has been available on Android for a while now.
iOS version seems to be more limited on how far back you can go in the chat without VoxerPro.
Badge count 2/5
Users have tried to clear badge counts by marking all as read/heard but this does not fix the issue. Please provide a real fix for better support.
Unclear notification 3/5
I receive notifications that tell me someone has contacted me via boxer... and then below , it states that Voxes believes I mayknow that same person.
I’m unclear on if this truly was a reach out from he other person or Voxer just trying to connect me with someone in my l contacts .
Don’t want pro anymore 1/5
I don’t want pro no more..I wanna go back to using the free version but I can’t find where to unsubscribe all I can find is deactivate account....I Don’t use Voxer as much as I use to I don’t need to be paying monthly anymore but still want to use my account help...iPhone 6
I get NO notifications. NONE. Very frustrating. I have to open the app every few minutes to check if they have responded. Not only the app I have to literally go into the users conversation to see if they responded. This is terrible.
Terrible Support and Worst app ever 1/5
After continuing to contact the support team I continue to not receive my messages. The number indicating unread messages does not go away. this app is terrible I’ve asked for a refund which they’ve told me they can’t give because of Apple policy and Apple does not respond to my inquiries regarding Voxer. A complete waste of money. Do not buy this app.
With every update it just gets worse. Won't send pictures now.
Notifications when they’re are none! 1/5
PLEASE PLEASE PLEASE fix your app so that it’s not showing new messages when I have none. Mine had been stuck on 5 for MONTHS! I have gone into every conversation and clicked the mark all heard button (multiple times over the course of several months) and it has not cleared them. I use this app for business, and do not want to delete and reinstall as I’ll lose all my previous messages. PLEASE fix it.
Otherwise, this is a great app.
Automatically turns off phone speaker/screen 2/5
Every time I set it to use the iPhone speaker, it uses it for a bit then mid walkie conversation, it blacks the screen out and changes to the internal phone speaker. It’s done this with after update for at least the past year.
They make it next to impossible to cancel the Pro version. Their explanation is not helpful and has no easy link to unsubscribe.
Great way to communicate personally with friends 5/5
By Ishaan Taylor
This app gives you the ability to communicate personally, using voice, on your own time rather than syncing up for a phone call. Super useful app
Notifications don’t work! 2/5
I hate the fact that this app seems to always show that I have new messages when I don’t. That, or, when I actually do get a new message they don’t always come through! I would love to delete this app forever but everyone at my work uses it...They have the same complaints.
Really like Voxxer 5/5
By Lucy AJ
This app does it all for me with keeping touch with the family. The ease of using the voice recordings is great for me.
Use it everyday 5/5
Can’t live without my Voxer!
Use it all the time! 5/5
It’s fast and easy to use and the developer is responsive.
Multifaceted and useful 5/5
I use Voxer frequently to communicate with family and friends. It’s very convenient and easy to use and they provide regular updates and improvements. I also have seen how effective it can be in a corporate environment and have found the costumer support team to be very communicative!
I’ve never had any real problems with it. Sometimes something says it’s not read when it is but other than that the communication works fine and that’s what matters. Thanks
Horrible Support 1/5
Because I have a touchscreen my phone was open and when I placed my thumb on my Apple phone it accidentally bought Voxer pro. I immediately submitted a support ticket and cancel Voxer pro and they never sent me a refund. I have subsequently sent multiple support tickets with zero response.
Pathetic app 1/5
By spare me the endless ads!!!!
Is this app even supported anymore?
It loses track of the status of whether I have an iPhone or speaker.
It doesn’t make any noise when I when it I get calls.
It drops messages regularly it’s pathetic can you guys actually get together and maybe do an update to the software?
And it did it again, turned my Settings on my phone from the speaker off.
And again it changed the speaker function again, what the is wrong with this app?
And the iPhone speaker option changed again this is pathetic, if I could get my company to change apps I would.
Love Voxer! 5/5
I keep in touch with my family and remote team across the US and love being able to send and listen to the quick voice messages.
Garbage. Get Something Else. 1/5
I had to give 1 star only because the App Store wouldn’t allow me to give 0. I would give more if the app actually worked; but alas, it does not. I’m in the military and my brigade leadership insisted we all download it for “easy” WiFi communication overseas. Like most half-baked officer ideas, this one blows. I actually paid for VoxerPro. Here’s a bit of advice regarding paying for VoxerPro: DON’T. Use Facebook Messenger, TextNow or smoke signals...all three are more efficient.
Notifications continue 4/5
I have written about this before. On my app, it shows I have 2 notifications. No clue how to get rid of them. I only talk to one person everyday so they are marked as read.
Ok, I have been using this app for almost 2 years now. The quality isn’t as good as I expected it was going to be. Most of the time on voice messages I can barely hear what the people are saying. And I do not like it how you can share your location. What if you got the app and you did not know is shared your location. And you started using it and someone found your location and came to your house. I am just glad that I know how to turn it off. But I would like for there to be a change in that. I do love this app, I use it often I will not rated one star, because that would be disrespectful to the people who created this app. But... I do not mean to rate this poorly to be mean be mean, but... this app is not as great as it could be.
Adding video call 4/5
If you add video call to this app will be the best cause the others that aren’t good has it, this one is good y use it daily but with videocall will be perfect
Mark UNread??? 3/5
How about a “Mark as UN-read” option? Would be much better than the Starred function.
Perfect for my team 5/5
This app is great for my team in the field. We love the quick audio messages and to see who read each message. Location details are nice as well.
5 notifications (error) 4/5
I still have false notifications after 2 updates. I still need a solution.
Badge count still doesn’t work. 1/5
I’ve even deleted every single message, reinstalled the app and selected all marked as read. It still says two messages remain. Fix this and I’ll give it a 5 star review.
So frustrated! 2/5
I’ve had Voxer Walkie Talkie for over a year. I’ve had to download it again twice because I can’t get my messages even though it says now I have nine. Grr. I wouldn’t use it at all but it is my friend ‘s preferred method of communication. She has Voxer Pro and no problems. I’m not paying for an app that doesn’t work for free, though.
No support- app stopped working! 1/5
By Cherise Goodrich
I loved Voxer...used it daily. Until today. It would not connect to the internet no matter what I did or where I was. It was stuck on connecting. I was receiving alerts that I had messages but it wouldn’t let me access them. I tried updating the app, logging in and back out, turning off my phone and restarting it. I even deleted the app and reloaded it. Now I am unable to even log back in. There is no way I can find to talk to someone In customer support. I was directed to fill out a feedback form to which I got back an old email telling me all the troubleshooting things I had already done. As of right now, I am unable to use this app- one that I use daily for work. I’ve lost all contacts and messages.
By Mrs Ames K
I pay for the pro account. It crashed and I have done all the troubleshooting the “support” recommends. I have also emailed them for help but nothing has been fixed. Very frustrated.
My account won’t load. I still get notifications but I can’t see anything but a blank app. I want my 4 bucks back for every month I have had a pro account. This is annoying. If I could give zero starts I would.
So frustrated 2/5
I use voxer everyday for work. I have a pro account and today? I went to use it and nothing was showing up it just kept saying connecting. I logged out. I relaunched the app, deleted the app and re download, did a full shut down on my phone and nothing was working. It wasn’t even working on my desktop via chrome.
I created a new account and that one works fine but now it won’t let me upgrade because I have pro on the other account. (And yes I canceled the subscription to it in itunes)
Im incredibly frustrated because months of important messaging is lost. And when a support ticket is sent it states that they aren’t able to return all the messages. For something that you pay for every month not sure how this is good customer service.
Won’t connect 1/5
Not sure what is wrong with it now...but I know I have received messages bc it shows on my iwatch but when I go to my phone, it just “connecting” and won’t give me my new messages. It shows I have 15 new notifications but it doesn’t show anything new in the app. Also won’t send my messages and I know I’m on my house WiFi bc I’m getting and sending emails from my phone at same time no problem. Needs fixing.
15 Jan 2019. App won't connect 1/5
The app won't connect on WiFi or LTE
Horrible app worse service 1/5
The app barely works as advertised and isn’t reliable for delivering notifications. The Apple Watch app is completely useless. And to top it off the customer service support team is insulting and a complete waste of your time. If I didn’t have to use this app for work I would delete it and purge it from my memory. It’s completely crap and their service is the muck one finds under crap.
Voxer disappeared on my iPhone 1/5
By Flustered in St Louis
Tried to contend support. Cannot get past the enable cookies request.
Tried updating the device; that didn’t work. Stuck with locating under safari and opening that way.
UPDATE: Voice recorder issue resolved. Voxer uses apple transcription services, not just the microphone, and my transcription service happens to be broken. Voxer developers must not be knowledgable on how other recording apps work (i.e. Evernote or GarageBand), which must be why they couldn't understand why Voxer wasn't working and other apps were working fine. I'm changing my review to 3 stars because the developer team eventually stepped up and sort of gave attention to the issue. I will say, it's disappointing to be told that attention isn't given to those who use the free version. I dare say that the free version includes most users and it should go without saying that we deserve attention too simply because they put it out there to be used.
UPDATE : After a second developer response, I've submitted three bugs with all logs and have gotten no response. Sent two subsequent emails to developer who added debugging and haven't heard back.
UPDATE: After developer response/ recommendation to try it after update, it's still not working.
I've used Voxer for years. It's a significant interruption in my lifestyle for it to stop working. Nothing wrong with my phone. Deleted and reinstalled several times. Cleared cashe. Nothing. I submitted a request for help from Voxer, but they won't help unless I have pro version. :(
Great...when it works 3/5
I have been using the Voxer app for at least two years to communicate daily with a friend who lives across the country. I absolutely love how easy the app is to use, and when Voxer is working properly it is phenomenal. However, at least a third of the messages that my friend sends me I am unable to listen to. I will see that she sent me a message and it appears to have fully sent because I can see how long it is, but after the first few seconds of the message there is no sound and I never am able to hear her message. This happens when I am at home and connected to Wi-Fi, as well as when I am out and using data. I have even gotten a new iPhone and re-downloaded the app and it continues to happen, so it was not an issue with my phone.
Interestingly, she has never had any of these problems.
Mr. E 5/5
Great communication tool. Very easy to use with a variety of applications!
Also the new privacy chat is a cool feature!
Awesome app!! Love it!!😃😃
Download failed try again 3/5
Not sure if others are having this problem as I have for the longest time now. Notifications weren't sounding off on my iPhone7, I am now using iPhone Max XS which I now receive notification sounds but I still see the download error almost daily.
Also receiving notifications about no internet connectivity and unsent msgs almost daily.
App Notifications 3/5
By Jen La Marr
Love this App but I can’t clear the notifications which is driving me insane! PLEASE FIX!
So So 2/5
For some reason this app doesn’t like the iPhone X or XR. When the app is open and your are trying to listen to messages on speaker it blacks out the screen and locks up my phone. We use this with our fire dept as another communication tool and since I have switched to the XR it is less than stellar to use.