Slow service 2/5
Have to wait days to get prescriptions filled.
The app is flawed 2/5
I have been getting an email daily stating they are filling a particular med. we’ve had it refilled twice now and still we get a daily email. We also just had 2 other prescriptions filled and the app immediately tried to refill them again. And of course those are being denied because they are too soon. The pharmacy staff itself has been doing well.
Helpful Employee** 5/5
Annabella at the High St Walgreen was terrific, she was so patient and kind. I’m 80 and she was so wonderful
Walgreens on Jim Miller 5/5
An employee named Ottis does a wonderful job and I shop at Walgreens because of his great customer service. I also love the on line photo shopping.
Rx on file??? 1/5
My Rx for an inhaler indicates no refills. I have not filled it yet!!!! I dropped it off at the store when I established myself as a new patient. Tell me how it ‘expires’ and needs prescriber authorization when it hasn’t even been 6 months yet!
Signed, IRRITATED one too many times!
Good app 5/5
By MOTO / RN
It’s so easy to order refills and I am notified when it’s ready or if there is a delay. Very helpful.
Walgreens Photos 5/5
By pof issues
Excellent fast service, and the colors of the Canvas are beautiful. they just need more product. They ran out of 8 x 10 during Christmas.
Very poor pharmacy as of late 1/5
By gern blansyen
Walgreens has gone downhill considerably in the last couple of months. I used to rave about them, while others I knew had nothing good to say. Now I understand what everyone is saying about Walgreens not being a good pharmacy. I don’t know what happened to them but their notifications and service and the time it takes to fill prescriptions is terrible.
Fix Apple Pay PayPal 4/5
Try processing order for 3 hours on both neither work after restart phone delete app and reinstall.. please fix
Pretty good but 4/5
It’s worth having but there are holes in the app where it’s not up to date (which may be the pharmacist/Assistant not marking it filled) I’ve had several “call the pharmacy “ or “processing” mesgs that are wrong/old and the Rx is ready but I wasted time calling them. Also it doesn’t show the date a med was picked up so for the controls that are at 30days (cannot pickup sooner) I have to call to verify when. They’re often cancelled if I a day early and then the app typically won’t allow scheduling a refill requiring another call…
David the pharmacist is the best 5/5
David and his staff are so honest and helpful and they work so hard their phone never stops ringing! Very professional always will give advice on meds
By Gabe Stine
The service is great, everyone is friendly and helpful. They are always busy but the staff cares and really tries to get prescriptions filled fast.
Convenient & Easy 5/5
This app makes a hard thing like refilling a prescription to making photo copies into an easy, quick process. Also, love the clip less coupons and the reward points that help make purchases better on the pocketbook. Love it!
Super friendly 5/5
This staff is amazing! They help locate items! Do the photo prints! Find you when you left something behind !!!!’ They are great!!!
By chu man chu
Your photo app is not user friendly.
Works very good 5/5
By Patrick paj weight loss
Only issue is I wish app would show the total number of pills and refills remain.
Other than that app works quite well.
App showing wrong info 1/5
By Baracka Flocka Flames
Says $20 order is free same day shipping (false). Also couldn’t find a driver so my other got pushed to next morning. Good ideas bad execution.
Also, they will email you to death even if you unsubscribe.
Conflicting Information from Walgreens 1/5
By Can this be foxed?
Between the numerous amounts of email, the repeated text messages, and the app itself, I find it very difficult to know when my prescription is being filled. I will pick up a 90 day supply only to get an email a week later telling me that Walgreens is ready to refill my order. My app, email and text notification are not in sync. This is very frustrating!
Love it!! 5/5
It's user friendly and very easy to use. A HUGE timesaver!!
Customer Service 5/5
Pharmacy staff know you by name. All staff greet you when you walk by or enter the store. Photo center always super helpful and prints ready when promised. I love that you can drop off return packages for FedEx there now too!
By FCU gf V by
Ny prescription transfer requests dont go through on the app.
Love this pharmacy website 5/5
Photo Dept 5/5
By Elizabeth Zambrano
Such a quick and efficient photo app. Thank you for being open 24 hrs!
Books by Walgreens 5/5
Best store of all the Walgreens!
Big SAVINGS ❤️❤️❤️ 5/5
❤️❤️❤️my savings add up and free delivery 🚚 same day delivery
Easy to navigate.
By Jpgarrett USA
Excellent services for over fifteen years.
We have been with Walgreens for 8 years for our meds and our sons medication. Our son has two insurances and over the last year it has been a STRUGGLE to get his medication with the correct price. I spent an hour and a 1/2 today waiting for medication that was supposed to be ready Sunday. We are getting fed up with the lack of knowledge and the rotating door of staff.
The automated attendant is also the worst -
Amazing Customer Service 5/5
Luis Jorge was super kind and patient. He guided me through the process to get my pictures, after the first ones got wrong.
5 stars for Luis Jorge!!!!
Not a good app 2/5
By Buddy the yellow lab's Mom
Tried to join my Walgreens multiple times and it won’t let me accept the terms, go forward OR Back. or get past the terms
Too frustrating. I havent used the app or shopped at Walgreens nearly as often as I used to several years ago
I think the pharmacy has one of the best staff there in shrewsbury! They’re very helpful and kind
Would be helpful if the pharmacy were open later during the week & on weekends. There’s been multiple days I’ve been without my meds due to their hours.
Hard to believe buy 5/5
This photo printing app is easy to use.
Peel who you interact with are very pleasant
Walgreens cash 1/5
I’ve been waiting for days for the glitch of the Walgreens cash to be fixed. It’s still not fixed! Hopefully it’s fixed before I miss out and the deals change! These deals really help get every day needs.
I don’t like to be lied to. Went to pick up my medicine and the same tech whom I dealt with before said that I had no prescription for me, so I called my doctor and there was a prescription for refill, this same young male tech has done this before. I have not had my medicine which is Divalproex for 2 days now. This young male technician needs to understand that he needs to take ownership of the situation. Please have a member of management contact me ASAP as this should not continue to happen!! Thank you!!!
Bethany Walgreens Pharmacy. 5/5
Bethany Walgreens is the best pharmacy around. I have several prescriptions filled each month and everyone is always kind, respectful, and timely. Ali, Cody, and Michelle are amazing pharmacists!
Problem updating photos 2/5
By Marielly Santiago
I cannot upload more photos!
Your website 5/5
By Jim Mob
This is one of the best pharmacy websites I have ever used. Very customer friendly. Topped with great help from the pharmacy staff . You have a win win
Photo Guy 5/5
Jesus Celeste helped me immensely! Really knows how to handle challenging situations 👍🏻👍🏻👍🏻👍🏻👍🏻‼️
Never works 1/5
Using the app to refill prescriptions never works! Fox this!
What are you doing to the app?! 1/5
It’s gotten progressively buggier and sometimes says my refills are denied when they’re not (by both Walgreens and the doctor), says I’ve initiated refills when I haven’t, and cancels orders randomly and no one at the pharmacy knows why. If it was JUST the app alone, I’d go with the phone-in option, but it seems to happen regardless. Walgreens meds to get its act together or I’ll be leaving for a new pharmacy!
Clunky app that works half the time if you’re lucky 1/5
This app is a reflection of the general decline of customer service provided by your company. Your system frequently sends messages that makes absolutely no sense regarding the status of orders. And most of the time your employees act like they really could care less about providing service. Reduced pharmacy hours and long lines waiting to pick up prescriptions is now the Walgreen’s standard. What has happened to your company?
Rx delivery opportunity 5/5
By heaven daily
Wow,as a senior i have difficulty with technology, but this was easy.
This is an awesome opportunity gor my rx as i live way out on a farm, and I had no idea this was so user-friendly. I made multiple phone calls to the pharmacy to see my prescriptions and the refills that are still available. This makes it easy to see less work for the pharmacy and I can access it anytime. The cherry on top is it’s delivered to my farm without me driving. And it’s free for orders over $35 which is always the case. Thank you, Walgreens Walgreens.
Refill date 4/5
How can I change the date to pick up as follows the last date picked up in December 2022?
Rx Refills 5/5
By Doc Pop Chi-Town
Walgreens app for refilling prescriptions has gotten so easy. Love it.
Better service with mail order service for meds 5/5
By Lupe Alvarez
Better service with mail order service for meds
Prescription refills 3/5
By Me Ann Oyed
I called the pharmacy to see if I had any new refills on two different prescriptions. The Walgreens app said I only had partial refills, my prescription bottles said I had no refills, the pharmacy said I have two refills on one prescription and one refill on the other prescription. The very next day I received a text stating I have no refills on those prescriptions. Which is it? When my Dr sends in new prescriptions, I have to call to see what I have available. Why can’t the app show me what was called in instead of me having to call the pharmacy every time. I have to do this on a lot of prescriptions which wastes my time and the pharmacy’s time. I still don’t know exactly what I have even after calling! Which is right, the app, my bottles, or the pharmacy? The only reason I still get my prescriptions here is it is conveniently located. If I have to call every time, now it’s not convenient anymore.
Good, but one problem 4/5
App is cluttered and difficult to navigate.