I needed help getting pictures and the young lady who helped me was very nice and kind. Her name is Brittany! Rw
By jess vanzant
This app is simple and nice
Picture orders just disappear into Layla land. Really aggravating!!!!
Easy to use 5/5
I use the app for printing photos. It works for me!
Photo app crashes 1/5
By Holly's Desktop
The photo app continually crashes, causing me to start uploading photos from the beginning.
Love the app But Very Frustrated!!!! 3/5
The app can be very convenient BUT the last 3 times I have used it.. in the middle of my order.. the APP WOULD CUT OUT MY ORDER AND I WOULD HAVE TO START OVER.. I HAD TO START OVER 4-6 TIMES TO COMPLETE MY ORDER!!!
Birthday Pics For Birthday Cake 5/5
By Ann Uzzell
It Was Very Easy To Use
Registration process broken 1/5
On the suggestion from a friend I downloaded the app to make my prescription management easier, but after 2 attempts at completing the registration process by providing the 6 digit security code sent via text and having it NOT get accepted, I gave up.
App never works! 1/5
The new update is so bad!! It is not at all user friendly. Hard to find current rx waiting for pickup. 75%+ of the time rx history won’t even load.
Fix it and I will fix the rating.
Express Passes 2/5
Express Passes won’t upload to Apple Wallet.
I have a lovving customer forever,especially when the Waldwick’s store opened. Nothing but EXCELLENT for my family. Pharmarcy so helpful. Service and caring.
Latest Update Problem 1/5
Have used Balance Rewards for Healthy Choices for years. The late September update has made it inaccessible. Unable to update my Challenges that I am in the middle of. Sometimes it takes me to a log-in screen that never fully loads so it is unusable.
You owe everybody Balance Rewards points for this mess.
Update October 19, 2020:
Balance Rewards for Healthy Choices is still inaccessible. You have done nothing to correct this for weeks.
IPhone 8, up to date.
Slow downloading of pictures 2/5
By dd dredawg
I don’t know why it always takes so long to put in my order and for them to download, and sometimes it says error after I have worked on it for an hour. Very frustrating but it worked this time so I’m happy
Love Walgreens and their app! 5/5
Wonderful Walgreens Team 5/5
What a great service team at the Sutton Rd Walgreens Store! I came in to print some photos for a Memorial Service to honor my brother-in-law. They helped me through the photo process and made it easier and quicker. They were such a blessing during a difficult time. The Walgreens Team there is “top notch” in my book! Thank you! God bless y’all!
Promo code not available 3/5
I just placed an order an it did not give me a place to put my promo code
thank you 5/5
Amazing and fast service
Designated hitter 5/5
By North Canton OH
I just wanted to let you know that I had the best experience with customer service this evening. Julia introduced me to many different features at the photo kiosk area. She showed me where I could actually create my own photos with a collage. She also explained to me that on my iPhone, I could order photos from home at any time with the same options that I would have in the store. This feature really helps me out because I work a lot of hours and I create my photos at home at my own convenience. Julia is a treasure to this company! Walgreens has my repeat business and I thank you so much for the excellent customer service she provided to me.
App needs help 1/5
The app crashed 4 times on me while using the photo. Each at a different time, while using the app. Making it impossible to get pictures printed. I even waited an hour and tried again still didn’t work and crashed. No update available either. Walgreens has really dropped the ball.
Photo services 1/5
I have used this app in the past, even recently to print off photos and had no issues. This past week I have been trying to print off a group of 100 pictures, and every time I get done editing and cropping and selecting sizes, i get to the very end where i select which store to pick up and it glitches and kicks me off the app. I have tried multiple different days and multiple times, and every time, it boots me off. It’s so frustrating and I don’t want to go into the store and upload all of the pictures onto the kiosk for the entire store to see!
Bruce Baudier 5/5
By brie bird
Very friendly employees
My go to store, it has one stop shopping
Love Walgreens 5/5
Sure wish Walgreens could locate a store in the Victor/Farmington NY area!
M. Peratt 5/5
Walgreens always does an outstanding job with my pictures. I also appreciate the excellent customer service.
Super easy to use
I so enjoy that I learned how to do my pictures on line! Thanks Walgreens 👍
Submitting photos for printing is extremely understandable and easy and are always super quality
The photo department at 4470 W95st in Oak Lawn is so dependable and helpful and even though the store is often busy , they are always kind and patient . Thank you
The photo portion of the Walgreens ap has been very frustrating. It has booted me out so many times after spending hours choosing photos. Then when I finally got my photos chosen and ordered, when I went to pick them up at my local store, they hadnot downloaded properly and 95% of them were ruined. It’s just the time I have wasted.
Issue with expired items not deleting 2/5
By need app help please
Hi - could someone please fix the issue in the app by returning the “delete” button to the expired saved items from the weekly ad. This issue is on iPhone and iPads. Thank you.
By granny OO
From the time I started to upload, all the way thru submitting them, a message kept coming up, UNABLE TO PROCESS AT THIS TIME!! Also, pictures are not kept on the Walgreens site if you have to stop and go back!
Easy app 5/5
Always super easy and manageable to use app
Had to reinstall to see new photos, lost promo code 3/5
I mainly use this for the rewards card feature. However, since updating today to version 4.0.1, the app crashes immediately on launch.
Great service! 4/5
It is difficult to upload photos but I keep trying! Wish it would work every time!😢
No healthy choices 2/5
Healthy choices doesn’t work anymore. Tried on different devices and different browsers. Please don’t tell me to call customer service—read these reviews and you’ll see the problem is on your end, not mine. Just fix it already.
Balance reward challenges 3/5
I always do the challenges and ever since the last update I haven’t been able to join any challenges. Today I was able to click on the challenges but now it’s asking me to sign up on another website to join the challenges. Also I went to check my connected apps and your app disconnected from my Garmin app.
Shame that I won’t be able to do the challenges anymore.
Photo Upload 4/5
Love how I can upload my photos to albums and the easy access, however I do not like that the photos do not upload in the same order as my file or that I cannot delete photos or albums from the mobile app once loaded.
Very Helpful Team mates 5/5
Romel was awesome this evening. Thank you!
Great app 5/5
By Miss Hubb
Love this App! 5/5
By Chanta Jones
Easy to use!!!!
Love it 5/5
By Gtown Tom Cat
Easy to use, love this app.
I’ve had this app for awhile now and it’s mostly good but I’m so frustrated that there’s no back arrow or x to close a page so it’s just stuck on the last page I clicked on. I’ve tried swiping in all directions; I’ve rebooted my phone just to get the app back to the beginning page and I always do my app updates but today I decided to delate the app and reload it. Still nothing different. The app even looks different now. What the heck??! I have an iPhone XR. Am I doing something wrong??! Arrrgghh!!
Crashes a lot 2/5
By Jeffy Mcnasty
Trying to pull Facebook photos crashes the app and is frustrating. Ended up saving photos to phone for a work around. Nice to not use the computer at store which is even worse and won’t work with my phone.
Cropping Epic Failure 1/5
The cropping for the 4x4 is horrible. It cuts off the top of the pic and the photo expert could not adjust it to what my initial order is. Very disappointed.
Pharmacy and Store 5/5
Excellent Store and Pharmacy. Highly recommend this location. Personnel are exceptional in all departments.
Don’t bother 1/5
By Miz Sandra
The print quality is terrible!!
No Shopping List 1/5
Tried different search engines and was unable to add items to cart so I downloaded the app. Still not able to add items to cart. The app is extra annoying because there is no way to access my shopping list.
Me Nanna ! 5/5
By Me Nanna !
Ordering photos is very easy!! And I love the promo codes for absolutely free photos thanks Chico Walgreens