Canvas Photos 5/5
My best resource for canvas photos. Always quality product!
Can’t Manage Prescriptions 1/5
It’s been about 3 weeks since the last time I was able to use the prescription function on both the app and the website. Every time I try to access ANY prescription information I get a screen that says “Loading” but nothing ever loads. I can’t check status, I can’t refill prescriptions, I can’t add family members... What’s the point of staying with Walgreens when the electronic tools are not functional?
Over 5 phone calls a day! 1/5
My store said they required a phone number. I gave it to them but said I don’t want phone calls, I use the app to check on scripts. On the app you cannot remove your phone number!! The store said they couldn’t either! I get over 5 phone calls a day, saying “meds are delayed” or “have to contact doctor” or “meds are ready” this for each med, plus same amount of text, plus app notifications (which I was able to turn off and text, just can’t stop the calls) I’m going to have to CHANGE pharmacy’s because they can’t/won’t remove my phone number!
I love shopping at Walgreens however, I’m having issues with the app. I can’t add anything to my cart or remove anything from there. It’s a huge inconvenience for me at the moment. Please fix this issue.
Sign in 5/5
Several attempts to sign in with my user name and password were unsuccessful.
Hopefully all works out
SMS (and email) as a second factor is insecure. Definitely should not be required when FaceID is enabled.
Napa Walgreens 5/5
By Destroyer Abbs
Very clean store, friendly cashiers,manager Kelly LaRue & all employees always very helpful when I ask for help finding something.
I always tell family & friends to shop WALGREENS! 👍
I get the best service in the Photo Dept. Dee Dee & Cathy are always there to help me with my photo order. 📷
Great when it works - but frustrating when it doesn’t 3/5
I’ve had mixed results with this app. Sometimes it works. Other times it’s an exercise in frustration. One example: When adding my spouse as a family member to manage prescriptions my spouse logged into their account and accepted the invite. I even received a message in this app under my account that they had accepted it. At the same time this app under my account again shows that they did NOT accept the invite and I can’t proceed further. Repeating the process just repeats the problem. Bottom line-mixed results.
Drive thru 1/5
The drive thru should be for RX pickup only
I had to stay in line for 2 hrs to pick up my medication.
If the store is open people should go in and get what they need instead of taking the pharmacy people’s time
Excellent app did not expect to use it for so many things extremely helpful from serious medical and prescription products -info to finding closest store in this tough time for over the counter medicines, food, cleaning supplies, pet foods, baby care and more. Congrats to App team
Everyone here goes above and beyond.
It’s like going to a family pharmacy even though it’s a big corporation.
One heck of a job..... especially during this though time 🙌🏽🙌🏽🙌🏽🙌🏽
I appreciate you all and Thank you 😊
Promo Codes Differ Between Website & App 3/5
By Love Fiona Rose
The coupon codes on the website are better than the ones offered in the app...
Easy to use 5/5
Easy to use
This Walgreens is Awesome! 5/5
I love this store
The employees are accommodating and patient
I like them all! They are all hard workers and also friendly
I’ve never seen them disrespect anybody
Store 6388 5/5
Madeline is swine great service I Parnell so much from her
Easy to App. 5/5
By MA in MI
I love the Walgreens App. It’s very easy to navigate and use.
App is great 5/5
By Lung bunny
Thanks for the great app for refilling by scanning bar codes.
Photo size change problem 2/5
By Rooster Chef
When I select multiple photos, I cannot change the size on more than one photo. Have to do each on a separate order. Stupid
ms kathy 1/5
app is very hard to navigate. i had to select my photos 4 or 5 times to get to the screen that let me load them.
Worst application 1/5
I cannot erasers stuff from my cart. I cannot ever place an order waste of my day.
Walgreens during quarantine 5/5
By Marsha Lenzi
Dependable, full stock most times, great, helpful employees, and easy photo shop while at home. Also amazing pharmacy.... always available for shots, consultation and reassurance!
Missing points 1/5
By nice privacy
And nice data breach and I gave you the correct email and you still don’t answer my name is not Frank!!!!!
By love2 bike
There was no place to enter the discount like Earthy40 for 40% off.
Can’t register 1/5
Tried to register and it will not change my bad password. I am typing and see no letters on the screen. The marker is moving but there is no letters, if I make a mistake stale, I can’t fix it.. I am changing my rating now.
A-1 quality assistance 5/5
By Bill Mullenbach
The service was outstanding. One on one assistance to print pictures from website.
By Jenifer garner
The app barely works on your phone and when it does it messes up most of the pictures so I would recommend using it on a computer instead because it doesn’t work on a cell phone. And it takes forever to load all of the pictures.
The Walgreens app is not designed to pay before pickup. This is very very inconvenient because the lines are always always long and waiting is very inconvenient. I’ve been quarantined and live alone so now I have to chance getting out or give my credit card to some to pickup my medicine. Walgreens you may lose a customer. CVS always made it easy to get my prescriptions. I don’t mean to compare the two pharmacies but I am extremely disappointed.
Hint: provide an escape 3/5
By Drummin' Thumper
When a wrong screen appears, there's no way to abort, escape, return to main page.
Also, can we get rid of all the stoopid (yeah, I know) help garbage at successive startup. I'VE ALREADY SEEN AND DONE IT--MONTHS AGO ; I DON'T NEED TO SEE IT AGAIN!
App friendly? 4/5
I used App this am, no problem. Then went back to order more and it wanted to verify me. Okay, fine. However, code to verify me had two options: pho e or email. Okay. Problem. The telephone number is a land line, no texting. The email the App listed was ‘unrecognizable’. No other options. I called customer service and they signed me in. I see the above as a problem.
Now that I was granted access into my own account, I changed the telephone number to my cell to perhaps thwart a repeat.
Signing in 3/5
I have to sign n each time even tho my fingerprint opens my app. Is there a reason for that?
Love this app
Muy buen servicio los mejores excelente servicio 5/5
By cordo luna
30 minutes and I’m finally to a point where I can enter my fathers two prescriptions. Now it’ll be another 20 mins to set up the delivery and paymentsystems.
Easy Prescription Refill 5/5
Quick and easy 👍🏼
Printing pictures 5/5
By TNT BEACH
Have a favorite picture. It was fast and easy to have a photo printed
Needs a lot of work 1/5
App CONSTANTLY crashes while shopping online and even in the store. Sometimes clipped coupons aren’t applied and cashier has to fix it. Ordering contacts was a nightmare via the app. I went back to using the website and paper coupons because it is more efficient. It could be great but it has some essential problems to fix first
Photo UI is not great 3/5
The only thing I’ve used the app for so far is photo orders. I like to create collage prints. It’s only possible to combine 5-6 images, which is limiting (as opposed to the CVS app which allows up to 8 images per collage).
Today I went to create a collage like I did last week, and when I got to the last page— having spent 30 min creating my collage— it said 8x10. I wanted a 4x6 collage, but it wouldn’t let me change the size of the collage. I hit the back button several times and lost all my work, and now I can’t find the 4x6 collage option at all, even though I know it exists because I literally made one a week ago on this app.
Tried using the prepay and hopefully delivery, but that doesn’t work. Tried four times. It says it’s unavailable at the moment. Trying not to go out.
Great Place 5/5
Love the fast easy mobile app.
Walgreens in Columbia, TN on James Campbell is always efficient. The staff is friendly. The pharmacy works very hard on getting your prescription ready quickly. #5star
no search ?! 1/5
how can I search to find my medicine?
Faithful Customer 5/5
I Love Walgreens 😁
Not so good ;( 1/5
Unfortunately no matter how many times i enter my location, the app won’t serve up any stores remotely close to me, even if it has my town in its record. Tried both by typing the town name and using my location app. No luck.
Was hoping to order supplies online or pickup at store without going inside (covid-19). Unfortunately Basic supplies are not available online (zero tampons, walgreens?) nor can you place items available in a store into a shopping cart.
May be useful for refilling scrips— im not sure— but useless for ordering basic supplies.
First Experience 3/5
By Jake And Dan
This is my first experience with the app. So far it’s user friendly. Had a prescription refilled.
Photo department is great! 4/5
William is the person who is most helpful in the photo department at my Walgreen. He knows his stuff and helps me when I can’t figure out the technology.
I hit coupon code before selecting pictures but at check out it wasn’t there ... I didn’t want to start over and lose my pictures so I checked out without coupon !
It was very easy! I just followed the instructions. Great!
Great apps 5/5
This is the easiest way to get the medications refill without stress