Good to worst 1/5
By *RedGyalJelly*
Before the update I had no issues with the app now everything you search for is unavailable in store and on line. thanks for the convenience Walgreens
Photos is not connecting to Google Photos 4/5
By qtpie6363636
It would be great if I could directly upload photos from Google photos, I thought I used to be able to do that on this app...
Coupons 2/5
By Kickass.kya
Ever since the new update it’s been a bit harder to find my coupons quickly. Before I would just search and the coupon would show up but the app is very confusing
Photos are so easy 5/5
By Kimble65
It’s just so easy. No
Walgreens pictures 5/5
By Yvonne 01
I love sending my pictures to Walgreens they always take real good care of them they do a good job. That’s why I choose Walgreens
Was Okay, Now a Piece of Junk 1/5
By Gvp94087
The latest version, within the last month, no longer lets the user pick a pickup date. The pickup date now just defaults to the next day. This removes the option of preordering Rxs ,e,g., to later in the week when the Rx will be covered by insurance e.g., every 30 day renewal. So if you order 2 Rxs, one which can be immediately renewed and picked up and the other which you have to wait before insurance will pay for it. Walgreens will keep reminding you the first Rx is ready and may remove it back to stock if not picked up in time while the user is actually waiting for the second Rx to be ready so they can be picked up together.
App just died 1/5
By omegatalon
All of the changes has confused the App itself that it has crashed and is just spinning; just didn’t do the testing necessary and got garbage.
Buen servicio 5/5
By Lilita823
Muy buen servicio
Cari Roberti 5/5
By Cari Roberti
Manager is always so helpful. No matter how busy they are he always has.time for me Juierllimo and all the store clerks.
Barbara 5/5
By barbsuek24
Amazing and easy
New version is disappointing 1/5
By walguru
Someone sober needs to be hired unlike the last designer. Creates a disservice for Walgreens
New app is terrible 1/5
By jarvis16
I would give it a zero if I could. Using the previous app was never easy to use. The prescription section was usually incorrect but the new “improved “ app is impossible with completely wrong information. My Walgreens is in Grand Rapids Michigan on Cascade. Now it’s all about what Walgreens sells, coupons and the weekly flyer. I cannot tell tell you how well this comment page was hidden. I only stay with the one I have always used since I moved to Michigan six years ago bc of the wonderful staff and head pharmacist Parker who help me out every time. I’m deleting the app and will call the pharmacy directly. Shame on you Walgreens.
Update stinks 2/5
By #Shawndra
Prescription section is different and difficult to navigate. It’s not clear what’s been filled and what’s waiting on doctor approval. Very disappointed.
Easy to use ! 5/5
By Tolinga
Super fast for prints !
mad mama! 3/5
By madmommie
received promo code that expired on same day!🤨 expiration date SUPER tiny!!
Used to be great ..... 1/5
By CLWhitty1
Since they’ve updated and changed this app it’s now far more difficult to use, especially to refill prescriptions. I found the prescription I wanted to refill but I was unable to click on it. There’s a lot of run around and after I signed in twice to get to yet another section in my profile in pharmacy I had to sign in a third time. I won’t be using the app, I’ll use the phone.
App not functional since update 1/5
By AudubonParkGirl
App worked great until the update. Now text alerts don't function. Email alerts arrive despite disabling the function. Orders confirmed via email are not reflected in app or at physical location. iT you have problems.
Worst Update Since Nokia Bought Withings 1/5
By BarryG319
The new UI is rotten with inconsistencies, displays less helpful information in more space, and puts more UI interactions between launching the app and requesting refills. Also, performance seems much worse, with more random freezes between taps and actions.
Worst update 1/5
By Iphone 4📱
Worst update ever!!! I cant access the weekly ad or my fitness Challenge. 🤯🤯
Prescription refills not working 1/5
By TransmanJD
Since the last update the app has been doing a wonderful job at reminding me that my scripts are due for refills. HOWEVER, I have submitted refills through the app, get email confirmation, but scripts aren't being filled/showing up as submitted in the app. Then I get continued reminders to fill the script. Please fix this ASAP as it is the whole reason many use the app.
Limited access. 2/5
By Flannelind
Prescription info only available for about a year prior. Have been going to this pharmacy for years, their record keeping is sadly lacking.
please fix ASAP 1/5
By Swiftwccq
I love pictures and order them from Walgreens pretty frequently. however, I find EVERYTIME I try to place my order, the app crashes and fails after I spent so much time picking out the pictures I wanted and how I wanted them to be cropped. it’s so frustrating.
Was a 5-star app until the update 1/5
By marsis13
The update makes the app look really nice for sure but now I can’t refill my prescriptions. I submit them and then the app acts as though I hadn’t at all. No mention of a refill request after the fact. Rx status is not working and that was a very important function to me.
Always 5/5
By jeanneE1954
The BEST service ever! Edwin and his staff are so helpful. Always shop here.
No longer user friendly 1/5
By SteelOvaries
Newest update ruined an already bad app. The original one was easy and user friendly. The designers do not take into consideration the majority of users will be senior citizens. You have to search for the phone number of the store you use. Dozens of clicks to find information on prescriptions. This app is a pharmacy but they are obviously more concerned with sales and photos then making it easier to handle our health.
Can’t even figure out how to remove prescriptions that are no longer used; which further confuses the situation. Also when they are delayed no reason given just “insurance problem” .
I thought this was a pharmacy and health app. Apparently it’s a confuse your grandmother so she can die without medication App.
Bar code 3/5
By dadbenn
I can’t scan the bar code. I had to enter the RX#. Very frustrating
Ez peazy 5/5
By PiperRabbit
Makes life easier to refill meds ty
App is garbage. Pill reminder never works 1/5
By pl13579
Pill reminder never works and there is absolutely NO SUPPORT for this app
Mica 2/5
By Mick21343
Promo code did not work.
Update ruined the app 1/5
By jsbzhskskbx
The newest update made the app look nicer, but now nothing wants to work. I can’t even access my weekly fitness challenges and I’m pretty sure it erased the progress of the 4 week challenge I was in the middle of. Please fix the update!
Pharmacy 3/5
By Max Herr
Why not Able to accumulate points buying medicines..?
MORE PICTURES!!! 3/5
By Appreciative Consumer!
I love ordering photos through Walgreens but think you should be able to order more than 150 at a time.
Very good 5/5
By Ayyyyy Brooooooo
Useful
Downloading pictures from iPhone . It took three tries and never would take promo code. 2/5
By EVSPELLE
Several try’s nTook three try’s It
Good App but something wrong after July 2020 app update 5/5
By Aaropd
Usually this is a great app. However after the recent app update In July 2020 I can no longer access my family’s prescriptions even though they are listed as me having access. In fact I cannot see my prescription (refills or history). Prior to the update it worked fine. Once they fix this, I highly recommend this app.
Well it works now. Getting used to the new format. Thanks
Latest update awful 1/5
By Techie365
We use Walgreens for all of our prescriptions and would use the app for refills and status. However, the latest update has made using the app for prescriptions the most frustrating user experience ever. Seriously a disappointment.
Photo 5/5
By davefa
At first your app was a little confusing, but as I worked with it, it be came easier.. love your canvas phots my son sent me one and it looks great..
Photos 1/5
By 16423567757745788
Tried to use the 25 for 1cent code I received in my email today and it kept telling me the promo code wasn’t valid. Tried numerous times. Frustrating.
Horrible 1/5
By Height impaired
The Walgreens app is horrible! Every time there is an update I have to redo my password and or the username! Then it won’t let me use it! So currently very irritated with the app! Please contact me!
Vickie Campbell’s order 4/5
By vic carol
It didn’t give me a place to apply my coupon that was on the website of 25% off.
Literally always have issues uploading pictures 1/5
By Cmtorres14
I’ll spend an hour going through pictures and uploading them to my cart. Then something goes wrong with the app and they are lost. Very frustrating
Preferred store on prescriptions 3/5
By nonicknameyouannoyingapp
Need to be able to set the preferred store on all prescriptions instead of one at a time. The new interface stinks. The older one was much better.
Great 5/5
By bbankgirl
!!
Glitches 3/5
By miclr2u
With the new look the app tends to glitch in the prescription area. I can’t see anymore the refill I just requested. When I go to check status I’m seeing last filled 6 weeks ago and not showing my refill request. I had this problem on two different medications where I had to actually call the pharmacy to fill them. What’s the point of the app then? Please fix, this is why I gave three stars. I used to love this app.
Used to be great now, not so much 2/5
By Frenzied Life
This used to be a good app but then along came the upgrade. Now it freezes and is slow to load. My wife has the old one and we just flew thru placing an order before I could even get the cart to load n my ipad.
I hope they fix this in an upcoming update as we are both homebound and rely on online for many of these items.
Crashing, stalling and refreshing 1/5
By Maria and pooch
While using the app, the app would refresh whenever you you use another app and you have to scroll back to where you were to select pictures. Also, we could not choose another size and kept freezing when we tried to.
Walgreens 5/5
By SugarJessicaMorris
Awesome and so quick ! Great prices too!
Always Excellent 5/5
By mommalayne
Customer service is always excellent in every department
Great App 5/5
By NIFinn
Very easy to navigate.
