Bad update 2/5
I have loved this app! That is until the last update. I use it to refill the prescriptions for my husband and myself. All of his information has disappeared and it only shows my refill info following the last app update. I have deleted the app and reinstalled it to no avail! I even deleted his info and added him back in, but still no information on him, his name doesn’t even show.
Please fix this!
From Nicole<3 5/5
I love this app and I love this store;)
Photo App has Bugs 1/5
By Badphoto app
On using the online photo, I gotten kicked out or screen shut down before completing order which cause me to start over. It took over TWO hours to get an order in. I dDO NOT like using your online app when I am trying to do 75 - 100 photo order. I’ll appreciate you look into this and correct the problem. This has happened to me several time in the past. ALSO, THE APP DID NOT ALLOW TO PUT IN MY COUPON CODE OF PRINTSTEN to get the photo for 10cent each when I do 75 prints. So I’ll like a response to this survey.
This is the worst app I have ever used. Extremely closed and shut down on me 4 times making me restart my order. In addition, I added a promo code for my picture order and it accepted it then did not include it after I submitted my order. This app needs to be completely renovated because it is absolutely horrible.
Had few photos to print for a funeral at the last minute and they did this so fast for us.
Great service 5/5
Good App but something wrong after Aug 2019 app update 3/5
Usually this is a great app. However after the recent app update I can no longer access my family’s prescriptions even though they are listed as me having access. Prior to the update it worked fine. Once they fix this, I highly recommend this app.
Horrible App 1/5
App does not work correctly, clipped coupons are not being recognized by register system - manager states program with app
Awful for uploading photos- it spazzed 3 times 1/5
I tried to use this app to upload and print my photos and it spazzed 3 times, after I had individually adjusted the sizes and crops of the photos, 3 times!! I understand I had a lot of photos (122) but even when I tried for the 4th time to just upload 60 photos, it failed. I really tried to be patient and give this app the benefit of doubt, but I wasted way too much time doing so. WARNING, do not use this app for photo uploading/prints!
Date for pick up wrong 1/5
I created a photo magnet which said pick up would be today. After I hit submit, the date changed to two days from now and I need it by tomorrow!
Primo Code only at beginning? 4/5
I should be able to add a promo code at the end of my order. Or be able to go back to edit and not lose your pictures. Had to start over.
Paperless Coupons Don’t Work! 1/5
By cows go moo.
Walgreens talks a big game about saving money but their system doesn’t work and when you try to get help customer service is absolute garbage.
I’ve had this app for almost a month and no matter what I do my “simple paperless coupons” don’t activate at the register. Cashiers don’t know how to fix this problem, I don’t blame them they don’t run the app, but when trying to get ahold of someone to fix or assist with the problem you have to jump through a million hoops. I’ve tried calling only to wait on hold for up to an hour before being “accidentally” disconnected and they have no email or other contact info. It’s absolutely ridiculous.
Great local store 5/5
By 08742 S
This Walgreens is a convenient local store with a friendly accommodating staff! I am always greeted warmly and assisted throughout the store!
Horrible app 1/5
I use Walgreens but this app is horrible. Instead of letting you manage the prescriptions of family members (my kids) it only let’s you add or delete family members. This is so not user friendly and d not at all intuitive.
Refill By Scan 5/5
Refill by scan amazing time saver and could not be easier!
Promo app and customer service 😡 2/5
By Sophie's Mom :)
I’m following all of the rules of the photo promo code PRINTSTEN. The mobile app isn’t accepting it so I tried live chat to ask questions or the find a work-around. It stated that I was 2nd in the queue and that my wait time was approximately 2 minutes. 7 minutes later, I tried to call. The phone seems to be answered however all I hear is what seems to be wind and waves crashing. Idk if that was hold sounds or what but the call never disconnected until I hung up 5 minutes in. ALL of that to say that I printed out all of promo details, screenshots of my attempts to use the code and submitted my order. What normally took me 5 minutes to select photos and submit, took me about 40 minutes. I’ll be taking these items with me to attempt to use the promo code.
We’ll see but I’m crossing my fingers that the customer service in the store works better than the mobile app/on line service.
This app is so slow 1/5
It’s slow and kicks me out all the time
As other option 3/5
Should add an option to put more items in the cart
Rx app that can’t refill Rx 3/5
I keep trying to submit a refill and it hasn’t worked for days. Keep getting error. C’mon man!
Thank you 5/5
The staff is always courteous and very helpful Thanks so much for your service.
Poor setup for adding items. 2/5
It is very complicated to add items to the poster order, and I was unable to use my coupon only once. Not very happy with the process.
Walgreens Photo 5/5
Always my fave place to print photos!
Canvas special 4/5
I normally purchase my canvas from Canvas on Demand because of their great prices but you have an awesome special today and I purchased a floating picture frame for my dad on Fathers Day and he loved it. I’m hoping this canvas turns out great.
Not good app 1/5
It kept shutting down on me
Unable to fill family prescriptions on this app and see them.
I love how user friendly it I! 5/5
By Guy for Reviews
This was my first time submitting an order for photos and I REALLY LOVE how easy and understandable it was. Normally some photo apps you can’t do much editing as far as orientation or even size but with the Walgreens app I was able to customize the photo THE WAY I WANTED! I was very impressed and I definitely would suggest people who regularly shop at Walgreens and get photos printed to use their Mobile App... ITS SO AMAZING!
Convenient for photo prints and more 5/5
RX app 5/5
Love the RX refill option...so easy!
By DiDi go CrayCray
I usually go to Walgreens for only two things and among these things are my photos. Yes, I can go to the store and print my photos and what not but the application makes it so much more easier and convenient to chose my photos, sizes, and so much more.
I have always loved this app. My Fitbit has not been working correctly- the Charge 2 is not on the list - and now it disconnected and I cannot connect again
The prescription part of the app is great
Works ok for photos 3/5
A slow way to upload photos to Walgreens for printing photos. Very limited in the ability to edit. If you just need pics, it’s all you need.
Incredible staff 5/5
The pharmacy staff at the Walgreens in Westminster MD is wonderful. They are friendly, efficient and go above and beyond to help the customers understand and navigate prescription issues.
Photo needs a lot of work 2/5
The photo app is very slow to work and uploads photos pretty slow. The cropping feature is not user friendly and restrictive as to how you can crop or zoom in/out an image. It has the potential to be a really good app, but they just need to put the time and money in to design it better. I would print out a TON of things if it didn’t take over 20 minutes to get a photo uploaded, size of photo picked and submit order.
This makes the second time I have used Walgreens app. It was truly easy for someone not so good with electronic
Can no longer connect Fitbit for healthy choices!!! 1/5
For the past 2 months I cannot connect my Fitbit to your healthy choices program (balance reward)!
I was hoping this would be fixed with the new program but it hasn’t.. when connecting my device (Fitbit Alta) the page will just spin, spin and fail to never ever load. This is not on MY END as I have tried from my iPhone... my iPad and also through my husbands iPhone. Same result!
Fix ASAP as I am no longer automatically tracking my steps and activity through your program!! I can’t participate in weekly challenges !!!!!!
Photo help 5/5
By Vivian in AV
Jeff is so gracious. He helped me get some pictures of my dad who passed away this week.
Easy and Convenient! 5/5
Really great app! Ordering photos was so easy; they were done and ready to pickup within an hour.
ENRAGING APP 1/5
This is the worst app ever. Majority of the time when I am picking out photos to print the app crashes and I have to start over. It is enraging. I hope this gets fixed in the future or I will never use Walgeeens to print photos again.
Unable to see family rxs after update 1/5
Unable to see family rxs after update
Photo Tech 5/5
Your employee was fabulous! Her name is April!!!! She was quick helpful understanding and delightful! She knew her job and was so helpful! R
Photo machine and photo app is not up to par
Had trouble in photos 3/5
I wanted to put my photos in an album to order. Could not figure out how. Also, I wanted to comment that someone else will pick up.
Always Outstanding! 5/5
By Terrilynn T
Customer service is continually incredible, through a decade of patronage! Feels just like a long-time neighbor stop with cosmetic, pharmacy, photo all being so welcoming and helpful! I stop here for ease/pricing on everything first...groceries, hardware, gifts, Rx, school supplies! Shout out to Faye, Claudia, Naomi, Joseph, Michael! Excellent!
Super easy prescription refills! 5/5
Love scanning my prescription for refills! Quick and easy!
where my family member 1/5
By Update es terrible
i can’t view my family member
By Kelli 3
I was trying to use the app to order photo prints. I was ordering 90 photos. I searched through all my photos selected the ones I wanted and then edited all 90. I tried this 4 times and every time I got to the “submit order” section the app would force close and loose all the photos. I was finally able to get them ordered when I went on the actual website although that gave me trouble as well and I needed to do it a couple times before the order would go through.
So easy. I love it.
BAD Update 1/5
I used to love the app for the healthy choices earning options. With this recent update I can no longer manually track my weight and sleep and can’t seem to find if my Apple Health app is still connected so my activity is counted. Not happy!