Two update suggestions 4/5
Awesome service but sometimes, the wait times can get pretty high. 20 min is a long time to wait. Am I impatient?
Love this app but: 1) when you make your reservation, I wish there was an “add to calendar” feature as a personal/extra reminder for the customer and 2) create a wish list or save for later cart.
Why don’t the notifications work on this app? The message just appears on the Notification Center, but it doesn’t actually alert. I’ve been staring at my phone when some have allegedly occurred. Please fix for 5 stars...
Wow what a Great idea 5/5
Love this app and love this service. I spend less money too. Great prices with fast service. Takes less than 10 minutes to pull up and have your groceries loaded for ya. Also your not buying stuff you don’t need. You know you go in to get gallon milk and you’ve spent $30 to get out the door. ❤️❤️
Good but.... 2/5
If you shop at wal mart and you do savings catcher this is not for you! It doesn’t connect to savings catcher so you lose out on any money back. It’s great and useful if you have a busy schedule
Walmart Pay for Walmart Grocery 1/5
I absolutely love Walmart Grocery and have been using it for a while, however I used to be Able to use my receipt to submit through Walmart pay which now I cannot do. I get quite a bit of money back using walmart pay so it’s just disappointing that the one app is discouraging you from using the other app so now I am not using Walmart grocery because I cannot submit my receipt to Walmart pay. Get your developers to wake up.
Food Stamps 1/5
They need to accept food stamps for grocery pick up. I don’t see the reason why they don’t!
Not available in Philadelphia? 1/5
By San Franciscan native
I live in northeast Philadelphia. There are 2 Walmart’s within driving distance of my house, yet none of them offer either pickup or delivery. Instead, the app directs me to a Walmart in New Jersey. I’ll stick with instacart until Walmart gets its act together.
Don’t order!! 1/5
Horrible service they always deliver late and sometimes won’t even deliver and still charge your card
So convenient 4/5
I love Walmart pickup. It is so convenient when you don’t want to go inside the store to do your shopping. There has been some mishaps but for the most part everything is good. The only thing I miss now is not being able to have my items added to the Savings Catcher. Please add this feature back.
My experience 1/5
My app has said I’m “offline” for 3 days now... I’ve used it several times before without incident and LOVED it! The workers are always friendly and helpful, but if I can’t load my purchase, what’s the use?
Love it 5/5
By Melbie 1
It was so easy and fast and convenient. I will use this every week. No problems or hassles at all.
Great service as usual 5/5
This is just like HEB except without a shoppers fee and I don’t think they charge a percentage for doing pickup either. So it’s just like HEB, but cheaper. I started Walmart grocery because the HEB app was screwing up, and now I will just continue using Walmart. It’s no surprise to me that Walmart is, and will continue to be, the giant is is.
I love this app! 5/5
I hate Walmart, but.... 5/5
I hate Walmart but I love Walmart pick up service. I can’t wait till they deliver. I love the people that work there, they are so kind. I wouldn’t have it any other way.
Great app & svc overall 5/5
No more spending 2 hours walking around in the store.
No more having to walk a mile back and forth through that big pkg lot, load 2 shopping carts worth of groceries into your car in freezing temps, then turn around and do it again at home a few mins later.
If u have kids (or pets that like to ride with u in the car) there are big advantages to using this service.
You can add items as u run out, or think of something u want, and they will remain in your cart until u either remove them or check out.
You can favorite items u like or want to try.
Items are organized into categories.
They appear to be expanding items that are available to purchase thru the app. Grocery and non grocery.
You can zoom in on photos of items to see details and read labels, which is a must. It’s easier to study and compare labels on the app than when you’re in a hurry inside the store.
It looks as if they’ve added a barcode scanner, or maybe I just noticed it, bc it’s on the home page and not within the search feature.
You can sort your search results to see best sellers.
Cuts down on impulse buying.
I swear it helps cut down on eating out bc you’re too busy or tired to go shopping.
We don’t live very close to WM anymore, but I’m able to make the order, and my husband swings by and picks it up when he gets off work, since he goes right by there.
Not a lot of deli or bakery items available!!!
The iPad version wasn’t very user friendly, and actually started causing my iPad to shut down. (I just deleted & reinstalled it, and it seems to have changed to be more like the iPhone app. If so, great.)
Not all items have clear photos of packaging & labels, or a photo at all.
Not all items have clear nutritional info (but if the nutritional label on the package is photographed then u can zoom in and look at that).
Edit Jan 2019- Would be great if items could be sorted by price. And would also be nice if u could sort the items in your cart. Not being able to can be quite frustrating at times. The order of the items in your cart will also randomly re-sort themselves.
No savings catcher 3/5
While i do like the convenience of using this application i am most frustrated with the inability to use my savings catcher to both pay for items and add receipts to it. Now in order to use savings catcher you have to go into the store to do so and pay at a register make the purchases. That kind of defeats the purposes of having a pickup app to make it easier to get stuff if you are in a hurry or are handicapped.
C’mon Walmart! Get the programs to talk to one another so we can spend and save more at your stores!
Good App 5/5
I like the app...it does its job but I wish they would make one that swivels to landscape mode on my iPad.
Lacking iPad support 3/5
Great app, great service, but needs to support the iPad display resolution.
This is a great & welcome service. 5/5
Ordering is very easy and they save your favorites which is very helpful and makes re-ordering even easier. Their App works great, too...you set your own pick-up time and they text you when it’s ready...you tell them when you are on the way and they are waiting for you. They load your car very carefully and let you know if they were out of anything...they do make intelligent substitutions but you don’t have to take them if you don’t want to.
My wife and I hate grocery shopping, so this service has been a godsend for us by saving us lots of time and effort. I have never been a big fan Walmart in general, but I give them 5 Stars for this wonderful service.
Pick up time??? 2/5
I placed an order last night to pick up today between 11 and 12 this morning. It’s 12:20 and no email saying it’s ready. I won’t do this again.
Both Walmart apps 3/5
By excellent songs
I have not used this app but I want to try it. As I was looking through it I am able to choose things that I was ordering that’s not food on this app. I feel that they should put these apps together to where you can choose if you want to go into Walmart to check in and pick up or have them come outside to bring you what you bought. An inside pickup and outside pick up. Just like when you order online on blue Walmart app you can choose pickup or delivery.
Can’t price sort 4/5
I love this app but I wish the sort/filter option gave an option for sorting price. Sometimes I don’t know the brand name but I know the price and I can’t find exactly what I’m looking for unless I spend an unnecessary amount of time scrolling and by then I give up and don’t bother buying that item.
Fix it already ‼️‼️‼️ 1/5
By Debt Free Is Less Stress
So favorites hasn’t worked for A LONG LONG TIME, OVER 6 months & my old review is gone AGAIN‼️ so again I say, fix it or get rid of it‼️‼️‼️ EVEN WITH THE CURRENT VERSION I STILL HAVE TO SEACH ALMOST EVERY ITEM TO ADD MY FAVORITES TO MY CART, instead of just being able to look at a list of my favorites and see what is and is not in stock of just my favorites, to have to go through every freaking gallon of milk in the entire sticking store & I’m really tired of half by order being out of stock, (when the app says it’s in stock & getting broken eggs, expired food, wrong products checked thru as the right product, & I no longer allow them to do substitutions because they pick things without logic‼️‼️‼️ and when the app says things are in stock, & the store says they’re not, and you walk in the store to see if it is because you’re sick of it, and it is on the shelf, you just want to scram‼️‼️‼️ but the Juliet boulevard location has been out of stock of half the stuff for over a year, their shelves are always half empty, but you drive to North Tamiami Trail and their store is clean and their staff is helpful and their shelves are full‼️‼️‼️‼️‼️‼️‼️ but stupid Juliet is a training store⁉️ somebody needs to plug in their brain‼️‼️‼️ North Tamiami Trail is the best Walmart in this town and we have 6‼️‼️‼️‼️‼️‼️‼️ I’ve started shopping at Target again because I’m sick of it‼️‼️‼️
Convenient & efficient app 5/5
Easy to navigate. Nice and simple.
Makes placing an order as easy as can be!
Wait is ridiculous 1/5
The wait is ridiculous, I’ve been waiting for 20 minutes, I would have already gone inside and grabbed what I needed. It’s frustrating
Great so far... please make for iPad as well 4/5
We’ve only done this once so far and it ran smoothly at the store itself. But as far as the app goes, it runs great. I spent two weeks going over what I wanted (because I was a little nervous about doing it) and it never lost my items or my progress. It’s great to have an idea of what I’m spending or seeing what my options are right as I’m checking off my list. Normally I would go in and do my own shopping but we live an hour away from the nearest Walmart so this cuts down our trip time immensely. It gives us time to do some other shopping we need to do in town as well.
Remarkable Service 5/5
By Tired Mom,Nana & Teacher
Highly recommend this service.👍🏻First time I used it was today and I
am SOLD!!!!!😍 A great service to save time, money and your legs.😊
The future is now! 5/5
This is the best thing since they invented internet. I used to HATE going to do groceries. This saved my life and marriage, I order them while I’m laying down in my bed and receive them the next day on my parking garage! Thank you Walmart for this!!!!!
Tiny tweak for perfection 4/5
I love this app! I love the convenience of not having to go in the store, however, I have a suggestion. If my store is out of an item it should automatically (or given the option to) roll those item back into my online cart. I shop on a whim sometimes and forget what items I wanted but didn’t make it into the bag. Thanks! Keep up the good work!
Super easy, convenient and I love the gifts 5/5
They just gave me a full size cream as a gift whaaat??? I can not love this service more than what I already do because it makes my life so easy
Awesome service! 4/5
By Train *
I stopped going to Walmart a few years ago because I don’t like going in the store. Now, with this service, I am back, baby! Kroger charges $4.95 for this service. I asked them why when Walmart does it for free. They said to keep costs down for their customers. Yeah, right. I’ll just use this app and sit in my car while a friendly employee puts my groceries in my trunk. The app is really easy.
I do have a few suggestions, though. (1) Please give the option in the cart to “save for later”. Sometimes I like to pick things out that I’ll buy later, just as a reminder. (2) when a substitution has to be made because of out of stock issues, maybe an item we have “favorited” in the app could be the substitution. Maybe you’re out of lemon tea, but I also have favorited orange tea, so that’s the substitute (if it’s a comparable size and price). I think this would be more favorable to most consumers than some product we’ve never used. (3) I tried the App Support link above and it went to an option to contact customer support with no subject option for “app support” or “app inquiries or suggestions”. Maybe something to think about.
Overall, I’m very pleased! 😃
A $10 delivery fee!? No thanks. 3/5
Title says it all. $10 delivery fee is too high. Instacart delivery fee is $4. I would be okay with paying a flat fee of $5-$7, but ten bucks? Eh hard pass.
My cart won’t let me check out because it says there are items not available. But it doesn’t tell me which items! Now I have to go through the entire cart again! Didn’t get through it in time and lost my “reservation.”
Crapy customer service 1/5
As someone who uses this service at least one a week, I’d say customer service was way better when this first rolled out. I’m had items missing. I have waited in a stall far too long on multiple occasions with other cars pulling up later than myself only to be served before me. Just last night I sat in a stall for 30 minutes. Checked in with my app as soon as I arrived and waited and waited . I even called the number on the orange sign three times to let them know I had arrived only to have them walk up to every other car that had come and gone after I had arrived. Terrible terrible service! Like I said they used to be great. Not sure if because they have gained popularity they are now overwhelmed with orders but either way they should not be keeping their customers waiting that long. And they did have a better system, they served you as you arrived which is how it should be. Now they just come to you when they do no matter what order. Anyways, I don’t recommend!
Awesome service 5/5
By P threezy
I love using this service. The associates are always polite and friendly. I wish they were allowed to accept tips bc I would tip them every time. I use this service every week. It’s easy to use and saves me a lot of time,
The service is awesome! The app, not so much. 2/5
My first few orders were seamless - everything went perfectly. The last couple, however, the app has given me trouble checking in. I’m getting a text/email that my order is ready but the app doesn’t allow me to check in. Please fix!
Okay, But Missing One Key Feature 2/5
Love the pickup and delivery options, but why can’t I do same day pickup?! My schedule fluctuates so I need to do things same day. If you could do same day pickup and/or delivery, I could actually use this. But you can’t, so I’m gonna delete and run to Kroger
First time trying it ! FELL INLOVE 5/5
With a two year old girl I have trouble trying to finishing grocery shopping. The thought of using this app and do your shopping in the comfort of your home & just pick it up when it ready! I truly love it! I would recommend this to anyone!
Not that convenient 1/5
Seeing the new pick up area develop I thought this would be great. Here is what I expected:
I live in the country but work in town so I could pick out my items, select a time to show up (maybe text notifications as well) and pick up on my way home. I made my grocery list and went to choose a time. (This was at 7am). It only offered one time slot for same day pickup, 7-8pm. No thanks. I leave work at 4pm. Yes there were more times the next day but again, this should be easy. Say I choose the next day. If I choose 3-4pm pick up do my groceries sit out for an hour since I wouldn’t be able to get it until about 4:10pm? Not chancing that because I had fresh chicken and ground beef in my order and I have an hour drive home still. Or I could choose 4-5pm pick up and possibly sit around for an hour. Instead of waiting that amount of time I could just go in, take about a half hour, and get my stuff & leave so why bother.
Beware of expired items 1/5
I’ve used the service about 4 times now and have come to realize that they give the grocery app shoppers product that has expired or is about to. Pretty slick, since they figure by the time you realize that the product is old or stale you will most likely be home and returning or exchanging would require a trip to the customer service desk thus defeating the purpose of using the app.
It’s okay 3/5
By find me on instagram _lolkatie
I loved the concept of ordering my groceries online but when i went to use the app it kept glitching and took forever to scroll thru the selection of items. On top after i spent the time to find everything i need, it was once again glitching when i put my card information in. Then it told me there was a problem using my credit cards, and i know they work in general. It was a waste of my time.
Love service Walmart needs some improvements 4/5
I love this service but Walmart needs to improve being clear what Free Pickup means and when you have to get out of your car and go in store and when you don’t. I ordered online on Walmart and items said Free Pickup today. Same as I have done before. 4 items all on Walmart all say FREE Pickup! Got there and was told I had to go in store because it is different and the drive up lane is only for Groceries. All the items I bought are ‘groceries’ that I have bought and picked up in drive up before. Very frustrated to find there are multiple Walmart areas with Walmart?! Not clear for customers and we dont care what policies internally just need to be clear to customers. Pickup In Store or Pickup Driveup! I only had time for items that were available driveup. Thank Goodness lady did get them for me but said only this time she would!
Used to love it... not any more 1/5
I used to love this app but now that they took away the Savings Catcher function, I am extremely disappointed with it. I used to rave and recommend this app and the service to everyone. Even converted friends who were “regular” grocery store shoppers.
Until this function is restored, I will not be able to recommend it to any one.
The best!!!! 5/5
I’ve used the Walmart Grocery Pick Up service 4 times now and all I can say is who ever thought of this was freaking genius!! I wish they had this when I was pregnant or after I had given birth! This has been so convenient!!! I just order all my stuff online, head there when it’s time, pull up on the side of the store and they bring it out to my car within minutes!! The fruits and veggies they pick are always good to!
Horrible experience. They tell you you can edit your list to a certain time and when you attempt to they deny it and advise to cancel your order and wait for refund which could take days. WORST customer service I’ve ever experienced besides att.
Pick up service 1/5
This service does not allow its customers to use Walmart pay. This is a shame.
Grocery pick up 5/5
By ol mare
I canytl you how important this is to me. I was at the doctor and diagnosed with 5 ribs broken. I am right handed and a all the damage is on my right side. Thank you thank you for all you do
Link shopping list 5/5
It wold be great if you link the shopping list with google assistant
This is the Best thing Walmart has done . I suffer alot with arthritis pain and it makes it easy to just go pickup and bring home and let my daughter get it out for me and so far everyone has been Great with the delivery service at blanchard love it Thankyou Walmart😊