The app isn’t working!! 1/5
The app doesn’t get past the welcome screen!!
Very convenient 5/5
Love this app. Easy to use
Custom Card 4/5
By Herb Smoker420
Can you please fix the “show custom card image on startup” feature???
I check the box to have my image on the start page and nothing happens, I go back to the setting and it’s unchecked. I had really hoped for this fix on this update.
I have an old black card and it would be nice to have the cash back and check deposit features with my account. Not fair that I don’t have all available features just because I’ve had a card since the beginning of Walmart MoneyCard inception.
Never got a card in the mail and couldn’t reload 1/5
By Awesomer than all of y'all
I tried to reload my card and found out that a new card should have came in the mail. I waited a month and never received a card. When I called customer service it said I put in invalid information. Then I tried to download the Walmart money card app and couldn’t login even when I put in my information dozens of times. I then tried to cancel my card but customer service kept saying I was using invalid information. I lost my card because this happened over a period of several months and even though I have money on my card I can’t use it. This ended making me lose my money. If I don’t cancel it soon I will owe money. My situation is probably not common but I want my money back.
Absolute trash 1/5
Used this app and didn’t have a problem for about a week or 2 then I tried to sign in and it would only allow for me to sign in online. Honestly wouldn’t use this for long as it seems many others have had this problem.
Tech support 1/5
You can’t talk to a normal person, the day after I activated my card my funds got zapped and now it’s a 3ring circus to dispute the charges.
Mobile check doesn’t work!!!!!!! 2/5
I only got this card because I thought i could deposit checks online, but it keeps saying the feature is not available right now and to try again later. What’s up with that????? Is that not an anymore???
Walmart money card app rocks 5/5
Easy to use, fast, awesome app. I love this app.
App needs a refresh button 1/5
By honest niqqa
The app works fine when it wants to but when it doesn’t the app don’t show any signs so sign in
Never had a problem 100% 5/5
I had a Walmart money card for 6 years never had a problem the only thing I didn’t like is when the card expired they gave me a new one but didn’t have a chip or any off that new special stuff the new cards have my card did start acting up probably a year before it expired just had to slide it more then once to get it to work. I used the card like a normal person would. Idk why other people are complaining.
Can’t pay bills 2/5
By Frankee Zipper
I thought that this was the best app ever I could do everything I wanted with this card with no fear. However on the last update to install the lock for the card which don’t get me wrong is great , it erased all my bill pay recipients and will not let me put them back in. I have no way to pay my bills now except to go online. Please fix this. Otherwise, Netspend here I come.
Easy to use 5/5
Have been using this app for years now. It has made my life easier. Easier to pay bills and keep track of my money as well.
By Brandon Laureano
When you download the app it will proceed to tell you that you “have to log into walmartmoney.com to access your account” so the app is basically useless and they need to fix their system.
Money card app 4/5
By Luckyone 33
I love this card and it’s app. Is there any way u can improve it by being able to lock/unlock from the widget lock screen, instead of having to login to the app? Also a good feature to have is the option to accept or decline unwanted purchases before pending or posted.
Can’t rate it because I can’t get in 1/5
I’ve had this card for about a month now, I activated the card online and then found out there was an app. I tried logging into the app and I kept getting a pop up saying I had to login online to login on the app. But even when I do that I still can’t login.
Won’t let me log in 1/5
By add me on snap rlerma1999
It won’t let me log in on this app it says I have to log into walmartmoneycard.com to be able to access my account
Don’t do it! 1/5
Customer Service? What customer service!!!! Can’t even change your email address! I’m completely unable to go online and look at what appears to be duplicated charges and unknown charges but can’t even look at them because my email was hacked and now can’t log on! Walmart is unable to change the email address for you! The woman I was talking to started playing the hello....hello.... like she couldn’t hear me!!!!!!! Don’t play me for a fool! Forget this card! Have had it for a year and never even received the one with my name on it which they claim they mailed in November! I’m done!!!!!!!
WORST BANK EVER👎🏽👎🏽👎🏽 1/5
GREEN DOT BANK IS THE WORST EVER‼️ THEY LET A GYM CHARGE MY CARD $144 THAT I NEVER EVEN BEEN TO NOR HAVE A MEMBERSHIP WITH THEM ! customer service is UNPROFESSIONAL!!! I had to call for dayssss just to talk to an UNPROFESSIONAL MANAGER! I had 4 different agents get on the line & tell me that they was looking for a manager for me to speak to just to come back to the line 10minutes later telling me “the manager is just going to tell you the same-thing” I had to argue with this man just for him to go find me a manager! & the other 3 just put me on hold ! 2 hung up & 1 never came back to the phone! they denied my dispute due to “the transaction having no errors” LIKE WHAT DOES THAT EVEN MEAN WHEN IM EXPLAINING TO YOU I NEVER EVEN HAD A MEMBERSHIP WITH THIS GYM! now i’m waiting weeks for a letter explaining why they didn’t find an error so now $144 is gone from my hard working money because my card holder won’t even fight to see why tf my card was charged from a place I never even been to!!!
Won’t work 1/5
Every time I try to log in it tells me to go to the website and I I want to just use the app idk why it dose this and I would rather use the app.
They’ll keep your money hostage!! 1/5
The card works fine and there’s not that many fees. To be honest, you better hope and pray that your card doesn’t get damaged, lost, or stolen. My card had a small tiny little scuff mark on the magnetic strip and it wouldn’t work anywhere. When I went to Walmart to take the money out while I ordered another one, they said the only way to take money out was by swiping. I told them the situation about the damage on the card and asked if they could do a manual entry of the card information, I had my ID and everything. They said no, they can’t do a manual entry. So when I asked what am I supposed to do, as far as money wise since my money was on that card, the lady just shrugged and said, “I don’t know.” I called the number and asked to replace the card, asked if they expedite it and they can charge my account, they said I had to wait 7 business days for my card. I ordered my card last week Thursday, it’s Friday today and the card still hasn’t arrived. I’m sure I’ll be going through the weekend without any money again. I just find it ridiculous how you can’t access your money without a functioning card. Even though they give you an account and routing number, you’re S.O.L. Funny how it works very easily when you wanna deposit money, but they make it difficult when you wanna take money out. On the bright side, I’m saving money since I haven’t been able to access within about two weeks.
This company is out to steal your money. The trouble I’ve had with customer service is horrible. Take my word and find another company. Will be posting all over Facebook how horrible they are to warn others!
App is useless! 1/5
I try to log on only get a worthless message saying go log on to your account using my pc! Why have an app then!
Do not reply with a generic response!!! The one that says your sorry and want to have someone look over my problem! Such stupidity! It shows the contempt you have for your users! With all the money you make one would think you would at least get the few things this is supposed to correct!
Want a real reply from a real person or none at all!
Lock/unlock not working 1/5
I am unable to lock or unlock my card when i click on it it is telling me to call and update my address which i did and the girl that answered did not know what she was doing or how to do her job very frustrating and disappointing
Legit ! 5/5
I have had my card for 2 years direct deposit with the app never had any problems great interface text alerts on balance & deposits .. kinda cool really.. no need to worry about the government going directly into your account for depts because this is a smaller bank I stay away from tcf, us bank , Wells Fargo they sell your information and will allow enough to take from your account & then won’t allow to take out how much money u want with daily limits .. I have a credit card all in all this is a nice debit card plus if you shop at Walmart at the end of the year you get cash back actually cash . Really cool
“You need to log into WalmartMoneyCard.com to access your account.” The following message keeps appearing on my screen every time I try to log into the app, this is very inconvenient especially when the whole purpose of me downloading the app was to make it easier to see my account balance.
Sign in??? 1/5
When ever I sign in on the app it tells me to sign in on the website and once I do that it still doesn’t let me login to the app
Why can’t I add my other Walmart card & why cant I transfer my money from a card that expired to my other card . I haven’t recurved a replacement for bt they said I did bt I havnt & it’s not activated so my money is stuck in my account & they will not giv it to me & I havnt ate in a week. I’ve cried I’ve cussed I’ve begged pleaded & seriously so stressed out my face is drawing up like I’m gona stroke .Give me my Money Now
Won’t even let me log in 1/5
My rating may change if it will even let me log in. It keeps saying “You need to log into WalmartMoneyCard.com to access your account”. I’ve already done that.
I just got and registered my card yesterday. When I was registering it on the website it said it couldn’t verify my identity, but it still lets me log in on the website and see my balance.
Good app sucky check deposit 3/5
I would of given a higher rating but any time I deposit a check with the app it take omost a week for it to clear. Y’all really need to fix this.
Lock/unlock doesn’t work 1/5
App keep telling me to use lock/unlock feature I must update my address by calling the customer service. I call them they say updating my address has nothing to do with the feature. And I don’t know why I’m updating address it’s been the same smh! App is officially trash especially with the transaction page.
The work thing 1/5
It won’t let me log in. 😔 But I am able to online.
Won’t log in 1/5
By Monye M
Okay so I tried to log in on the apps and everytime a pop up that reads “you need to log into walmartmoneycard.com to access your account” would come up and I would do as if said. But even after I logged in on the bowser website it still would not let me log into the app. Please help!
This card is a rip off don’t purchase it! Loading fee is $3 and monthly fee is $5 so basically I spend $8 almost every month to have this stupid thing on top of that if you do not have the funds in your account when the monthly fee comes around - you still pay it and potentially go into negative even though they promote protection from overdrafting... LOL. Plus. One day I was having issues with my card and called customer service support (the number on the card) and they were so rude and very unhelpful, I was having a hard time understanding this women on the phone and she hung up on me!! So I had to start the whole process over again!
I spend a lot of money at our towns Walmart, I shop online with Walmart’s apps and yet over and over Walmart’s “representatives” or employees have a hard time showing me any sort of kindness when I’m nothing but that! It’s just frustrating and belittling to have to be subjected to this behavior! Even the shopping at our local store is unpleasant most time!
I don’t know but maybe Walmart should promote better customer service with all they’re departments a little more!! I
I like the card 3/5
I really like using the card. It’s just like using a debit card. It’s convenient to use and you can do direct deposit to the card just like s bank card.
The only issue is if you do a Mobil deposit it takes a week to get access to the funds. Second issue you cannot use the card to put a deposit down for a car rental. Other than that it’s great.
I’m giving the app a rating is 3 only because of how long you have to wait to get access to find through Mobil deposit, otherwise I’d give it a 4.5
Worst app Ever 1/5
This is the worst app I have ever had. Every other app I have works perfectly, never any issues. This app almost never connects; no matter the time or place I use it I would say 1 in 20 times it may connect. But usually just a spinning wheel that stops occasionally to prompt another attempt. This just continues over and over again until frustration leads to phoning in to get my information. Then the phone in tells me to use the app and continues with a bunch of useless blather for up to 4 mins before I get my information.
This is ridiculous 1/5
By This card is stupid
If I could give this application a 0 stars if I could. I have a Walmart MoneyCard and I’ve been having problems with my pin, and for some dumb reason you can’t change it on the Walmart MoneyCard website, so I had to download this stupid app and now it won’t let me log into my account but i know my account login information works because i can log in online. And i use the same two pins for EVERYTHING, even different cards, and yet I always get it wrong on this card at the register. This card is a serious headache.
Get it together please 1/5
Transactions page hasn’t worked in months even after recent update.
Sometimes i can’t move money over.
Sometimes app just crashes for no reason.
Gift card 👎 1/5
By kelli miller
Why would Walmart require me to give my child’s social security # and date of birth for her to simply use a gift card given to her for her birthday? That’s ridiculous
Couldn’t even sign in 1/5
I tried for about an hour to sign in but it kept telling me I needed to sign online first which I did and still gave me the same pop up telling me to go online.
Good card 5/5
Its a good card with a good app....i can send money to family members with green dot effortlessly....check my balance within 5 seconds....
Almost perfect 4/5
I have had this card for 3 or so years now and I love this card. No fees, no overdraft, easy tracking, easy way to send/receive money. The only thing that annoys me is I can’t change my address or do much with updating my profile unless I get a new card and that is an inconvenience. I feel for security reasons, I should be able to update my profile without having to take the extra steps of getting a new card.
No Customer Support!! 1/5
Money was taken out of my account over a month ago. I went through y’all steps on my end. They put the money back then extended my investigation for 45 days! I’m out of $200 and all I keep getting from everyone I speak with is we are sorry for inconvenience....... if you value your hard earned money...run don’t walk away from this card!!!!
App won’t open 1/5
The app won’t open most of the time
Error report 1/5
I can’t access my username and password on this app but I have it working on my pc what must be the problem I’ve tried it several times
not letting me login. 1/5
By Experienced 2k
I’ll be happy to give a higher rating once it stops saying”you need to login to walmartmoneycard.com to access your card” which i have logged in and can’t find anything that can help me fix it.
They do the same to me on my accounts it’s ridiculous and doesn’t make sense. It’s like away for them to scam u nc money goes missing all the time. They take a little at a time over and over like were dumb and won’t realize it then everyone has a attitude when you call them if you can even get a human smh
Get started button not working 1/5
The get started button is not working when I download this app. Please fix it!
Update Program!!!! 1/5
I’ve had the same Walmart cars and account for years had no issues with either I upgraded my phone now the app does not work please update the program for the IPhone X capability!!!! I’ll gladly update my review once I can use the program again