Good app 1/5
I gave 1 star because things I have been purchasing they now deny to pay. Nobody should have that kind of control over how you spend money. They even denied paying Humana pharmacy!
Won’t Let Me Log In 1/5
Every time I try to log in to the app, it says that I must log in on WalmartMoneyCard.com. I logged into the website multiple times and after I did it STILL SAID THE SAME THING. Fix this please cause I don’t wanna hav to go to the website just to see the money that’s in my acc
App is unusable 1/5
The card is alright for loading cash onto for online shopping. But, the app is unusable as I can’t even log in to check my balance on my card because the app has connection issues. Walmart, you need to get on to your tech people on fixing this garbage app!
Do not use 2/5
I am done with green dot. My card was used on google play and got charged. I then had to pay $3 to replace card which should be FREE. I now have to write a letter for dispute does not make sense I am no longer using green dot I am switching to another bank
HORRIBLE ILL NEVER BUY THIS AGAIN!! 1/5
1st - You have to pay 6$ to TRY TO USE THE CARD.
2nd - To buy ONLINE you have to wait A WHOLE WEEK (7-10 days) to get the regular debit/Walmart card!🤬
3rd - There is no reason to use this card, I should’ve just put it on my deBit card!
Love them 5/5
I went from Wells Fargo to using Walmart card for my direct deposits. They have no hidden fees and I get paid a day before payday.
Great card 5/5
I’ve been using this card for a few months now, and I’ve never had a problem with it.
Most horrible experience ever 1/5
I can not cancel this card I can’t not talk to customer service and I keep getting charged monthly fees for a account I don’t use l. Which the cancel policy says if it’s at a zero balance they will close the account for inactivity. This is a huge scam
Not a bank don’t recommend. 1/5
Got a lot of unauthorized charges to my card. So I call and talk to someone and then I’m told I cannot access my funds from my account even while waiting on new card to arrive. This is not a bank and I don’t recommend. Even for your children as a “starter” card.
Crashed trying to reset password 1/5
Screen froze when I submitted a password change. Now I can’t back to the Home Screen to see any activity.
App is down almost every month for 2 years 1/5
Like clockwork the app is down for hours without any notifications about the issue or any updates provided to keep people up in the loop so better hope you don’t need you’re money if the card is locked (only way to unlock it it’s from the app). It’s is a consistent issue that I been experiencing both on IOS and android… how they can’t make a working app in 2021 when teenagers can make new app and cryptocurrency from their laptops lol.
Rip off. Scam.
App freezes on log in page - UPDATE fixed! 5/5
Can’t get the app to do anything. Screen frozen on login page saying returning customer or new customer. None of those links do anything when clicked. Where is my money??? #DoBetter
***UPDATE*** closed the app and deleted/reinstalled it. Then I can log in. Upgraded review to 5 stars because when everything works it’s the best money app out there.
Hidden fees 1/5
By SoCal Baseball mommy
This is the worst card ever they say get direct depit totalling $500 fees are waived and family xatds have no fees but I added a family card and now thwy are saying I need ti have $1000 deposited a month and wont reverse the fee . The disclosures clearly say $500 not $1000
I wish all debit/bank cards were as good as my Walmart card. I’ve had it for years and the cash back every year always comes just when I need it most. It’s so quick and easy to send and receive money and to save money. You’d have to fight me for it!!
FRAUD FRAUD FRAUD 1/5
I’VE HAD THIS CARD FOR 7 YEARS.I GOT MONEY DEPOSITED ON THIS CARD DOOR MY JOB AND HALF OF IT MYSTERIOUSLY ISN’T THERE AND THEY WILL NOT EXPLAIN IT TO ME I’VE BEEN HUNG UP ON AND LEFT ON HOLD FOR HOURS. I’M CANCELING AND REPORTING YOU GUYS TO THE BBB!!!
Unable to unlock some features 1/5
I’ve attempted several times to verify my email address in order to use certain features but when I reach the point of having the verification code sent to my email, I never receive it. I’ve checked my spam folder, tried a different email address and have uninstalled and reinstalled the app. I’ve also reached out for support via phone, email and chat and still have not had a resolution. If I can’t get this resolved I’ll have no choice but to close my account and seek other options.
I have had this card for over 10 years and I am no longer staying a customer....2 weeks ago I received my direct deposit from work. As usual I put some in the vault for things I will need between pay periods. Well I went to go get mine and my boss some coffee and my card was declined even though I had checked it earlier and there was 45.00 still on my card. I was so embarrassed that my card was declined since that’s something that doesn’t usually happen to me. I went online to check my balance and it stated I was negative 386.00!! How the heck does this happen with a prepaid card???!!! I called customer service and first time never was connected, second time could not understand one word he said, third time Dude said a place called FINA Bank had deposited 400.00 on my card and they took it back so that made my card negative! I told him that doesn’t make sense nor do I deal with anyone from a FINO bank!! He said that was what happened and hung up. So then I tried talking to customer service through the chat option, I tried and tried 3 times to explain that I don’t know anyone from FINO bank and I didn’t authorize anything from them and how can a PREPAID card go negative?! Nobody would help me and the last one was so freaking rude and hateful that I canceled my card and closed my account. You lost a loyal customer because of someone either hacking into my account or a computer error or something but I refuse to be responsible for that. I will never recommend this card to anyone after this experience
Worst card EVER! 1/5
By Sara "Teddy" Graham
Don’t EVER get this card. Are use this card to purchase a hotel room for one night. Because of the hotels fault they put a hold on my card for the room 3 times.That was two weeks ago. I was told originally I would have it released into my account on August 27 of 2021. Well I called 1 day before it was gonna be released to check on that. After all they are holding onto $255.72 that was never used from my account. They are now telling me it’s gonna be released on August 31, 2021.Not to mention I have two kids one of which is still in diapers and I don’t have a lot of money more less money that was never spent that I can’t access.When I asked to see the original customer service reps boss I was transferred to her I told her and explain to her how I need that money because I have kids who have needs and I have things that need to be bought for my home. She apologized saying sorry but you have four more days and then hung up on me this has been going on for almost 2 weeks. The worst part is the money that was released back to my account from the first night and the only night that we stay at the Sartell was released back to my car almost 2 weeks ago.It’s like they’re just holding onto my money even though it was never spent. Don’t ever get this card. The only thing I can say for certain is I will cancel this card as soon as my money is put back in my account. This has been the biggest headache and pain that I had to go through with the card company. Save yourself the trouble and don’t ever get this card!!
i wish i could give negative stars 1/5
How can’t i use the app it’s saying i have to go on the website like it really don’t make sense and i need that money to be sent someone and to use it for stuff but i can’t even use the freaking app that’s so messed up do not get the card just hold on to your money or try a different store this is a ripoff and i’m mad like for real
Love my green dot card 5/5
I have had my money card since 2014 never had any problems love that my checks show up early and if they suspect any fraud green dot contacts you !! I have my card personalized with my grand babies on it would not use any other bank !!
Notifications not working 1/5
Why are the notifications no longer working on iPhones? This has been going on for months now. People have left reviews about it and I have sent emails to support yet still no response or a fix.
Worst deal ever. 1/5
The Walmart card is run by green dot bank. It is the worst banking institution anywhere on the planet. Their customer service is a palling. There was a screwup with my card, no big deal. But that was in March we still have not sorted it out and it is now August. In order to get my money I have to send them information, not a big deal. But the information Has to be in capital letters in the subject box. You have to have” /“ facing the right direction. If there’s something wrong they will not contact you. They are petty and vindictive. Run from them.
Just updated app 8-12-21 1/5
Don’t do the new update can’t get in the app
By Anett Alba
I accidentally put the wrong age and it was too young, and when i tried to put my real age, it wouldn’t let me saying i’m still too young.
Do Not use that fake Card 1/5
By Abu Gabriel
It’s fake and costumers support are very rood when you have questions or any concerns they put in a long hold then they will hung up the phone no respect when they speak to you beside all of that you will lose your money
By not happy 6-29
There card is total crap. Bought one, put requests you register. Tied to use my US Issue passport. Not good enough for them. Holding $300 hostage and locked card on first transaction.
Problem opening the app 2/5
Every time I go to check my account it always says “there was a problem opening up Walmart money card try again later” and this has been happing for over a year and I’m been very patient now I’m just irritated I have delete the app and reinstall on my iPhone six different times and still the same thing I’m thinking of just deleting the app and go through another company
no matter how much i try it will not let me log in the app, it keeps saying log into walmart moneycard.com when i am. i’ve tried everything. pls help
Money card 5/5
By charley southern belle
I love it I get paid a day before everyone I work with the app is user friendly recommend
Save time and use someone else 1/5
I understand the app being bogged down around tax time but on a random Wednesday in July, to not be able to access the account and move my money is inexcusable. I've heard nothing but good things about chime and that's where I'm going next.
Check Cashing 3/5
I’d give this card more stars if making deposits wasn’t such an inconvenience. The nearest Walmart is 30 mins from me and often when I get there their money center is closed and the people at registers won’t load my card. Website says you can deposit checks by taking pictures through your phone and I don’t even see that option within the app. What’s the deal?!
Closing for home delayed due to this card! 1/5
I’ve been a customer at least 5 years and now I am trying to buy my house this account has been a nightmare! Firstly I attempted to wire 5k of funds for closing it took almost 2 weeks no one knew where the funds were and they finally came in the form of a check!! Secondly my mortgage company is asking for updated e-statements that I cannot provide. Here it is 7/6 and the statements for June still are not showing online. The customer service team is a joke and never able to offer real assistance or solutions. Stopping all direct deposits effective immediately and closing this account. If I lose my home I’ve been trying to purchase over something as minor as an e statement I am going to be highly upset!
Notifications not working?!!!? 3/5
For about a month now, my notifications haven’t been workin?!!? Please help!!!!!!
Very convenient 5/5
I like slide to see balance feature
Can’t use the app 5/5
Anytime I try to use the app it keeps telling me to use the web. Why? I need to use the app. What do I do
Terrible service 1/5
This card is a joke I’ve had had 3 direct deposits and still no sign up funds credited to my account this app only gets you for your directs deposits and doesn’t even give you anything I’m still waiting for my 20 sign up bouns
Horrible update 1/5
This latest update is horrible. You no longer get what isle the item you want is in. It states you can pick up the next day when you just want to buy an item in store
Everytime I try to login on the app it tells me to go to the website
Absolutely love this card... not only is it easy to use, but I just used their “deposit mobile check” option & its sooo nice not to have to go anywhere to deposit or cash a check.. thanks Walmart... love this product/service!!
Can’t login on app 5/5
I don’t know why I can’t login my account on the app only through browser. When I tied to to login on app it shows *Go to walmartmoneycard.com* to access your account . That’s what I get all the time I tried to login on app. Please how can I do this ?
More info on transaction? 3/5
Seems to me that they can give us more info on the transaction than just the company, especially when it deals with Amazon. Perhaps, just one item that was purchased?
I’d give it more stars then.
Can’t use app 1/5
I got the card today and I went to sign in on the app and it keeps saying go the the website and log in and I do said thing and then try and use the app again and I can’t.
Login issues 2/5
Please I can’t understand why i keep getting can’t login on mobile app only online wat Walmartmoneycard.com
Excellent for its purpose 5/5
If you’re tired of dealing with banks. Want to get paid two days earlier. Save money , transfer money , and earn cash back. Get this card!
Rip off 1/5
By hance hartsell
I got a Walmart money card so I can go out of town and work and have money and they blocked my card and I still had money and now they’re telling me I can’t getMy money back
Messed up 1/5
I can log in through the internet but anytime I try to make use of the app it doesn’t work it keep telling me to log in through the internet or file doesn’t match
Terrible app 1/5
This is a useless software, and the account can only log in to the website and cannot be used for app
No security 1/5
Someone was able to purchase 1200 dollars worth of card cash and they didn’t notify me. Filed a dispute two weeks ago and when I called back today I had to file another. Not to mention a two hour wait on the phone