Won’t work 1/5
This app won’t work on my iPhone 8. It worked fine on my iPhone se but as soon as I upgraded the app stopped working. Bummer.
DO NOT BUY 1/5
**DO NOT BUY**
THEY WILL REQUIRE “identity verification” AND WILL DENY THEY CAN VERIFY YOUR IDENTITY WITHOUT A “Utility bill” TO ACCOMPANY IT. THEY WILL STILL CHARGE THE $5 FEE AND WILL STATE THEY CANNOT VERIFY YOU OVER THE PHONE, etc.
YOU’VE BEEN WARNED.
Cannot find preauthorize paper checks 1/5
I have used this app for awhile and the past week I have noticed that I can no longer pre authorize a paper check to pay with. There are bills I need to pay with paper checks and need this on my app to be able to do not unless we don’t need to preauthorize any longer. So under the pay tab there is paper checks. Enter that and it only gives you the options to stop payment or order more checks. Need this fixed.
Not satisfied ‼️ 1/5
There’s no where on this app that I can change my pin 😑
Very unsatisfying 1/5
By zoey 15
I don’t know how I never sat up a pin to my card and it’s not allowing me to change my pin on the app ,which I have downloaded three different times on different phone , customer service is no help at all. I’m not happy at all
It’s convenient for people who don’t want a regular bank account 4/5
This is nice to have. I have been using the card for over a year now, and I haven’t had too many problems. I get my check direct deposited, I use it at stores and online. There is a “vault” that I use as a savings account and to keep my money safe in case I ever lose my card. I don’t have to worry about a bank account either. But there are a few downsides- 1. You can’t use just any ATM-you have to use specific ones. 2. I have to leave my card with the store clerk to get gas now and can’t pay at the pump (this is a new thing). 3. There’s no chip and the card says Walmart on it...it should be a little cooler looking. 4. You get charged a $5 fee every month unless u get $1000 a month added to ur bank account. Which isn’t a big problem if You get you work checks direct deposited.But I would still suggest this card to anyone who needs a card but who doesn’t want a bank account at a bank.
I can’t pre authorized check 1/5
There is no option to pre-authorized check someone forgot to add that to the mobile app
Not Satisfied 1/5
By Banks K
The app doesn’t let you sign in what’s the point of updating an the problem not even solve
Worst customer service 5/5
Just got off the phone with a lady and explained to her that when I log in To my account it says that money was deposited into the account but when I call the Walmart number to check my balance it says It hasn't been posted .. she argued that their records doesn’t show it but when I called my other bank that was going to deposit the money, they say it was deposited a week ago .. then I ask to talk to a manager and she said that they where busy and would call in 4 hours .. I have bills due and need the money and Walmart doesn’t seem to care about me as a customer or any one else according to all the negative reviews on here ... worst Custumer service ever stay away from this card.
app is trash keeps saying log into website to access account, what’s the point in a app then?
Changing pin 1/5
How they can’t help by sending u a email to change ur pin an I went to the app to try an do it an it didn’t give me a option to change it an they keep saying updated the app but it still no option with changing ur pin they need to have other ways to do that not just only the app ...
No help 1/5
How can I change my pin on this dumb app? It’s giving me a hard time what did y’all make the app for
It’s great 5/5
The app is really great
How can I cancel this card. I don’t want to use anymore. Very bad customer service. And need to pay $5 per month fee. It is ridicules. Can you send me your phone number.
I love all the features this app has including touch sign in slide balance. The best feature is that they will write and send a check for your bill pay!
Two thumbs,maybe a few fingers, I 5/5
I can’t get a traditional bank account due to a poor choice that I made 9 years ago. This card is a life saver
Daryn and Cynthia Adair 5/5
By LiLi Adair
We LOVE our Walmart Prepaid Debit cards!!!! The vault lets us squirrel money back for things that are important to us. We have direct deposit and never have to worry about overdrafts. I have noticed that I get notifications that the money is there and can spend or withdraw funds but the app shows processing later than notifications say deposits are made. I don’t worry though because I KNOW I cannot access funds that are not actually available!!!! And the ease of sending people money that don’t use your cards, is so much easier than PayPal!
App is not working. Very frustrating.
Reload & monthly fee 3/5
By កក្កដា ខៀវ
I like the app comfort able because the way-mart everywhere in USA but it way expansive to use than regular banks and other prepaid card accounts.
I NEED HELP!!! 1/5
For some reason when I try to use the Walmart money card app it tells me to login in on Walmartmoneycard.com and I wat to know why I can’t use the app? Please get back to me ASAP...
Can’t log into Walmart mobile app !!! 1/5
I cannot get a hold of someone who can walk me thru my mobile app I cannot get in it says to log in thru web but I already did and it hasn’t let me log in and when I try to call the 1800 number it doesn’t get me thru someone I can talk too. I thought I was going to like this card cause I shop at Walmart a lot and I’m just upset now
Money card 1/5
By Shakem down
I have continuously downloaded this app. Every time I login, I can’t get on the app. This is ridiculously. My paycheck goes on this card. I can’t get to check my account or anything. This app isn’t up to date and the bugs aren’t fixed. This app needs to be improved. Myself, along with others have mistakenly shutdown with this! Please fix it!
Non updated app 3/5
My app doesn’t have the stash and unstash on it
Beware of Photo Deposit 1/5
By biggest 0oph
I deposited a printed payroll check on Friday 1/25 through the photo deposit feature. Then I get an email telling me the funds won’t be available until 2/1. I call the support line (which takes a while to navigate through) and the gentleman told me it’s only a formality and that the funds would be available today (1/28). However, the funds are not available. I called to try to make sense of the situation and was hung up on twice. They didn’t even give me a chance to give their service a negative review. Beware of photo deposit, beware of MoneyCard.
Needs to be fixed 1/5
I have use this app for a long time, probably three years or so. It takes longer and longer to load the transaction list, and now it just crashes. It takes several hours to notify me of a direct deposit, so I have to check it manually. The daily balance update never reflects what’s actually in the account if you spent money between 6 and 11 AM. Please fix the app so it stops crashing, please fix the periods of time where I cannot check my account at all.
Fix transactions please 1/5
Overall a decent app, but it won’t load transactions at all. I have the latest os and app update, it really throws a wrench into checking your progress with sticking to your budget
Today I wake up and the app only opens to the get started page and will go no further. We’ve had a Walmart card for years between me and my husband. Best bank card out there! Please fix.
The app won’t work 1/5
That app isn’t working
App not letting me login 1/5
I can’t log in my account through the app it tells to login on the website and when I login on the website the app still does not let me login
Love it! 5/5
Love this app and card! I get my paycheck 2 days earlier (helps a lot!), I earn money back, got about $50 back just for shopping like I normally do (groceries, clothing, things I need) and not to mention get a chance to win $1000 just for having money in my vault. Love it!
MoneyCard App Misleading 1/5
I used the app to deposit a check because it is marketed to save time rather than standing in line at the store. At no point in time during the entire transaction was I notified that there may be a delay in having the money posted to my account. After following all of the instructions in the app I successfully deposited the check...then I get an email saying the deposit was successful but the money won’t be available until 9 days after the day I deposited it into my account. In fact the deposit transaction date in the app shows for the next business day AFTER a holiday weekend...then it added 7 days on to the transaction date. I called the number on the card for assistance and the customer service rep just kept repeating to me that I was notified of the delay before I submitted the transaction. Apparently her ability to understand me when I tell her there was no notification means absolutely NOTHING. You also cannot cancel the transaction...had to find that disclaimer in all the information found online. Also, anytime you call the number on the back of the card they cannot help you unless your problem falls within the script they are given. Such as the fact that even when you meet the monthly minimum to waive the maintenance fee you’re still charged to load your card in store...because this is a fee charged by the store, not the card. Which makes ZERO sense given the fact the card says Walmart MoneyCard...just another way for Green Dot Bank and Walmart to nickel and dime you and your account for fees. Combined with delayed transaction dates it’s like they hold your money hostage so they can make the most money before allowing you to have YOUR OWN MONEY. At least regular banks are upfront with their processes.
transaction history 4/5
I’ve noticed lately the transactions are taking more time to load, either on my data or WiFi. I also have an older card (the gold one) & it’s not compatible with this version. Please correct and update, thnx!!
I can’t even log in 1/5
It put in my account info and password, and it says go to the website to log in and access the account, so I log in and everything and it shows my account, but it says to go download the app, which I already have. And so I log in again, and it says to go back to the website! I hate this dumb app
Payday on Wednesday now! 4/5
I get my check faster than my bank or credit union!! 💪🏽💪🏽
I can’t access to the app 1/5
Hello, everytime i open the app the app gime the follow message “there was a problem connecting to WalmartMoneyCard” and just let me click on “try again” and i clicked and gime the same message
I have reinstalled the app check my internet connection and everything is good.
So I determined that is a problem on the app
Great App 5/5
Walmart Money Card is very easy to use and the customer service is off the chain. Keep up the good work... Thank you!!!!
Deposits take too long 2/5
By Mrs. Majette
When depositing a check through the app it takes about 10 days to credit.
So easy 5/5
I love my app!!! It is so easy to check my balance.
Hit and miss 2/5
Haven’t had any bad things to say about this until recently. Thought I would use the mobile check deposit feature to avoid depositing at Walmart. But if you need the money now, go to Walmart. Have to wait the full 7 business days. Funny how Walmart can deposit it in seconds though
Dont stash! 5/5
Tried to move money into savings and it disappeared from my account. It was my bill money so when it was time to pay bills i got late fees. Finally after spending my days on the phone with people that spoke english as a second language my money came back. Card peoples response was “ don’t worry it doesnt happen all that often”. And developer response is thanjs for bringing.......... call number on card. We already dud that. Unbelievable!
App not working 2/5
Since the last update about a week ago, I am not able to access the app. Nothing happens when you tap “get started.”
I tried deleting the app and installing it again but no luck. Please fix it. It’s a great app except for this issue.
No matter what I do it won’t let me login!! I have to sign in online!
Love, love, love 5/5
I’ve had this same account for years and years now...would highly recommend!
Held my check for a week and would let me have it back 1/5
By Ja ray
I deposited the check on line so it would be free, but they held it for a dang week. I needed it the next business day like I was told it would clear. I would have preferences to cash it at the bank and deposit the cash because I need it now, but now I’m forced to wait and week. Customer service promised it will never be more than 1-5 business days, but 7 days is a week guys. Customer service want rude, but could do nothing more than apologize over and over. They couldn’t even get me through to talk to a supervisor. The deposits gets denied all the time and they won’t tell you why. This is terrible banking. My 10 year old daughter can do better than this. I’ve been depositing checks online with Chase for the past few years. I’m going back to fast deposits and reliable banking. It also not accepted at Uber, online, renters insurance, and can’t be connected to Paypal. I’ve called about all of these issues and there was nothing anyone could do.
Best Prepay Card I Have!
Only wish that you could dispute a charge on the app
that it would charge you the 2.50 at walmart atms
Won’t log in 1/5
It’s says the same things as the other comments I deleted and re downloaded the app and tried again and it keeps saying the same thing just to log on the website 🤦♀️😤I’ve tried a lot of times till it said I did it to many times ‼️😤✌️
Won’t log in 1/5
I have tried and tried and tried and it won’t let me log in it keeps saying you must log in to the website first and I have 😡 I’d like to see my balance without this struggle of having to get on the website when I wanna see how much money I have....
Love the bill pay option 5/5
I can pay my utilities for no charge. Energy company wants 3 bucks to take my money.
I have had no issues with this account an I have had them for 8 years!