Needs more connections 3/5
The app seems ok but would like it so much more if it would connect to my Apple Watch and my Apple health app
No integration with apple health 2/5
This app is really basic. There are not charts or graphs to have a quick look at your trends for the week/month, let alone for the day. Also, looking at your history is a multiple click process, you have to go to the calendar, pick a day, look at it, then exit out of the day back to the calendar then pic another day. There is no way just to swipe through days quickly. Also, you have to go into each of the days to find what your results were. I believe there is supposed to be an indicator on the calendar at the day level to indicate you are green (good) or red (bad). However there are many day on the calendar view where it looks like you didn’t take any tests, but when you click on the day, it shows data. It’s really annoying when trying to gain a quick idea of what your body is doing. There is a place for taking notes on each day but no indication to which days have notes. This with the very cumbersome process of reviewing individual days makes the app more trouble than it is worth.
Waste of time 1/5
Loses you info. Won’t sync. Tried it on and off for years, never gets better
Needs major improvement 1/5
By pist T2D
I have had problems for last two months. I even bought a new meter. Worked good first few weeks. Now can’t download readings. Won’t even connect today. I have called support. They were to call back and never did. Fix app cause it’s junk. Tired of spending money I can’t afford. You guys are no help at all
What happened? 3/5
I have been using this for over a year with no issues until this morning. I opened app and everything changed! No sinc button and my history was gone. I uninstalled app and reinstalled it, can’t log in, get error messages.
Only worked for a day and a half 2/5
The app was really helpful at first as I just found out I’m diabetic and haven’t been able to get into the dr just yet. But I’ve only used it for about a day & a half before running into issues. I can’t log into the app, it’s having trouble connecting to the servers and is saying the issue is “internal server error”. What use is the app if it can’t be used for its purpose? It’s not my own connection, i’ve tried wifi and cellular, turned phone on and off. Just disappointing.
Not impressed 1/5
I started using because of the fact it would sync thru Bluetooth automatically. It worked for one day. Now I can only manually log readings. This was the same as I was doing on another app which calculated my A1C as well. This keeps removes the meter from Bluetooth and I cant add it back. It’s useless, not worth if you’re getting it for the Bluetooth auto sync feature save ur money and sanity. I wish I had read these reviews before buying it.
Trash app 1/5
By patriot 4 life
Will no connect to my device
Would be useful if the readings would just automatically pull over into app instead of having to enter everything. Also would be nice to have monthly reports of average level. I would also suggest there to be a way to print off your logs for those of us who’s Doctors can’t be linked to receive our levels. This way we can print them and take into our appointment.
Just doesn’t work. 1/5
App constantly crashes. Can’t sync. Loses Bluetooth connection. Have went through troubleshooting to reconnect Bluetooth and crashes every time. Reinstalled and got everything set up again and worked one time then back to crashing again.
Can’t even create account 1/5
Waste of time and money.
Don’t waste your time 1/5
Bought a compatible meter because of this app. Meter is great. That’s where it ends. The app is absolute junk. After over a year of data, I can no longer sign in or reset my password. Nothing works. I even tried resetting through their “support provider’s” website, but no luck. All my previous data are lost. I could have accomplished more with pen and paper, and I am the IT director at a hospital!!
Lost all my data 1/5
I have had a couple of days of highs and lows and I kept everything logged on the app. It stopped syncing with the meter then it dropped all my manual entries
app forgot me 1/5
Signed on and had been using it for more than a week then one day I have to put all my info and security and serial number back in to reset my password and after numerous tries I can’t. And I can’t do it over because my meter is already registered. I’m deleting this app.
Why pay for this if Bluetooth won’t connect? 1/5
Just get the meter without Bluetooth, in this day and age you can’t make this work yet? My Bluetooth connects to everything BUT this. Would be much nicer not to have to write the numbers down all the time, but it’s Walmart brand so I guess that’s what you pay for
No customer support 1/5
I can’t reset password and only a number to call. Need email options and chance to reset security questions
Well I can’t even get it to load any more clicked on an app in App Store and it does a little square but it does it circle round little square so it won’t even download great app guys
Don’t waste your time 1/5
By Calvin's Pal
This is undoubtedly one of the most poorly executed apps in the AppStore. ‘IF’ you are able to get BT setup in the first place, chances you’ll be able to connect/sync are in the realm of slim to none. After successfully setting up the app (several times no less), I never got anther BT connection to the meter. From experience, less time/effort will be spent keeping a manual log than attempting to make this pile of crap work…
I changed from an iPhone 8 to an iPhone 12 max and when I tried to add my device it says the serial number is already in use..... how do I change this????
Most useless app ever 1/5
I should have checked the reviews before I purchased my ReliOn Premier Blu device I will be keeping the device which works great by itself, but the Bluetooth function is useless. I now wish I had purchased one of the ReliOn Premier cheaper models. I bought this to make it easier to enter my glucose meter readings into the Health app. Instead, it maintains its own walled garden and does not share the data with anyone. I have deleted the app after one use.
Needs IOS integration. 2/5
App is not bad but it should talk to Apple health. Apparently these requests fall on deaf ears. Despite the low cost of the meter and strips I’ll be switching to a meter that lets me import my data into Apple health. It’s too bad ReliOn doesn’t listen to its customers
This app is crap 1/5
This app is total crap. I downloaded it and tried to pair my meter. I'm visually impaired and I couldn't pair the meter without sighted assistance because the app asks you for a PIN number that shows up on the meter screen that I couldn't see. Why can't the pairing process be simpler? Like why can't you pair your meter more easily like you can pair most Bluetooth earpieces? I also can't even use this app with the meter anymore. It won't let me use it because when I enter the serial number on my meter it says it's already registered. Now I'll probably have to buy a new meter. Are you kidding me? That's more money out of my pocket that I shouldn't have to spend. Developers please fix this. The meter works ok but I can't use the meter independently without the Bluetooth working. I also had to verify my email address using a link rather than ∅ust using a verification code because the app wouldn't let me type the code in. With all of that being said I think this app needs serious work. Pay attention developers!
App won’t even open. It closes out when I open the app. Called customer service they said it was a issue in the app that should be fixed Monday 😐 Wish I was told that before I bought it 🙄
Won’t connect 1/5
Take a pass and get the model below won’t stay connected complete waste of money
No Health App connection 1/5
Getting all my data in one place is important. I bought this io increase convenience. Having to open Apple Health and manually enter my glucose reading is no different than my old dumb meter.
I was extremely dissatisfied to learn the Life app does not sync with Apple Health. It’s no good to trap the data in the app.
Apple health gives me graphs and links data to my weight management app. My doctor does not want the data. But he wants me to have it.
Will not sync 1/5
I got this because I liked the idea of a Bluetooth syncing option. Guess I should have searched the app before buying. I have had to manually log each time so far because sync fails every time despite set-up was successful and my Bluetooth settings confirming that I am connected.
Forgot Password Tool 1/5
The Forgot Password Tool isn’t responding on my iPhone.
The software doesn’t not provide graphical support for long term trends.
Not a helpful app.
Don’t “upgrade” to this meter 1/5
I’ve always liked the least expensive ReliOn meter, but thought I’d reward myself with thus “upgrade” where I didn’t need to hand record my results into a separate app. What a mistake! Because you get no Reports on how you are doing. No charts. No nothing. I had no trouble syncing my meter to my phone, but I have no way of seeing my progress. This was a total waste.
Loses data constantly 2/5
By Rich D2
The app is always losing data under “diet” & “activity” tabs that was previously entered. Very frustrating.
Religion blu 1/5
Nice meter. Although the Bluetooth is just a selling point, pairs one time then won’t sync or pair useless.
Useless app 1/5
After setting up will not go out of the set up mode
Won’t sync 1/5
Connects to Bluetooth. The Bluetooth symbol flashes but the meter refuses to sync, no matter how many times I try. This device goes back to Walmart tomorrow.
Needs better pairing and Apple Health Compatibility 1/5
I may have to go back my old meter. The lack of Apple Health compatability is a huge negative. This need to be fixed. The lack of this make the device almost unusable. The pairing process was the worst ever. I had to call support for help.
So so 2/5
App is ok to manually record your data readings. But will be good if it was able to average your readings in dates range like the readers do, 7 day, 14 day, 30 days, 90 days or custom dates. I believe that will be useful maybe in the future I can bump a few more stars.
Does not work very well 1/5
After about 6 times it wants you to sign in again
ReliOn (Life) Walmart A 1/5
I wish this app lived up to expectations. I could not load the app and successfully enjoy it’s anticipated features. I don’t know if they are “bugs” or what-once the issues are solved, I’m all in. Please make this app successful. Doug White
Needs more functionality 2/5
The app is just a basic way of recording daily readings. You can only look back at the history through a calendar. You have to click on each date to see the readings. Graphing and trend functionality would make app much more useful for me. Was a bit cumbersome in the initial setup.
Deletes save data 1/5
You have to repeatedly enter your numbers because it does not save them.
No apple health support 1/5
I’d use this meter/app religiously if it could share data to apple’s health app. DISAPPOINTED!!!
Why can’t I sync my meter?
Needs update 10/17/2020 1/5
Being a diabetic is tough, but manageable with aid of health professionals, and keeping track yourself. In 2020 the app doesn’t use fingerprint ID for easier access to log data. Instead it “forgets” the last time you logged in even though it’s the same day. Even using the PIN number you create doesn’t work as it will not allow you to press “enter”. A poor excuse for an app, and currently I’m looking for another reader to use to keep records consistently.
This app is crap 1/5
1 it doesn’t utilize the apple signon capabilities such as Face ID or store credentials in the apple password repository. Add to this it requires you to change your password every 90 days. Pure signon password hell!
2 it requires you to signin every time you use it
3 it doesn’t sync with the apple health app
4 it loses settings made on the reading such as before or after meal.
The only positive I can say is the Bluetooth works fairly well.
Application failed me 2/5
This app had been reliable for me until this week. Suddenly, I have to log in every time I use the app which I didn’t have to do previously. This morning I took my first reading and when I attempt to download to my phone, not only do I have to log in but it also has lost all of my recorded data!
PIN doesn’t work 1/5
There is no button to tap after you enter the pin number to continue. Always have to login with username and password.
Logs you out over and over 1/5
This app is ridiculous. It logs you out and resets even the pin code setting so I have to log on over and over and reset the pin access multiple times a day. I gave it a try but can’t deal wit the app incompetence. Total waste of time.
Will not pair to my iPhone 1/5
Very disappointed! I have tried several times but the meter will not pair to my iPhone. If I have to manually log my entries I might as well use a pen and paper! Useless app and extra expense for the meter!
Worst app ever 1/5
By disapoibted with app2020202020
This is the worst app I have ever had the unpleasant experience using. Every time I sync a new reading it erases ALL notes to previous readings. Not only that none of my providers are listed. Not user friendly and definitely not helpful. I only gave it a one star because I had to to leave a review.
App crashes 1/5
App won’t even open in iOS 14.0.1
Won’t sync 1/5
By H2O Tester
Meter says it’s paired, but phone says it can’t connect. No readings have transferred from my the ReliOn premier blu to iPhone X. Should’ve bought the $9 ReliOn meter instead.