The app will not even load. It just crashes every time I try to launch it.
No Apple Health Support 3/5
Please add Apple Health support. Thanks!
Just Say No 1/5
I have used the ReliOn Prime forever and loved its ease. I upgraded to the PremierBLU Bluetooth meter because I was excited at the prospect of an affordable monitoring system that would automatically sync my readings to an app. Ha! After setting the app and monitor up with little issue I attempted to sync them. It did initially sync for about 3 minutes, however, it will not remain connected no matter how many times I try. It also logs me out of the app constantly, so even if the app was synced with the monitor it wouldn’t be seamless because you have to login and start over. I ended up manually adding my blood sugar readings to the app which defeats the purpose. And its not even a comprehensive app to begin with, even if it worked perfectly. Save your money for a better meter, or use the Prime meter - its all manual but very reliable and super affordable. Developers, please fix these ongoing issues or stop making the Premier meters.
I just bought this meter because of its capability to connect to Bluetooth. I had it connect ONCE! And 10 min later it will no longer connect. This is a piece of crap!
Use paper 1/5
All app basically does is record your readings. App does not give you ability to download readings, does not give 7, 14, or 30 day readings. With no downloading, what is the point of the note feature?
Could be good 1/5
You can view daily averages but not averages over time. It keeps a history so it wouldn’t be hard to add. The actual meter will give you a 7,-4,30 day average. Most apps enhance the user experience not take away from it.
This makes it seem kind of gimmicky not a great tool to track sugar levels.
No print option 1/5
The app doesn't save me any time because I still have to manually record my readings- you would think the need for the ability to print would be a no-brainer - very disappointing
How to rate a non-existent app? 1/5
By Rosi Topi
My app won’t even open much less track data. I acknowledge that when the system works its a great way to keep on top of your glucose. But priorities please. Fix it, acknowledge that it’s not working. Then fix it 🙄
Keeps closing me out 1/5
App is horrible!! I would log a reading and when I go back to add the next one, nothing was saved and I’d have to start over! Please fix this!
Horrible app 1/5
My phone and the meter would not pair during initial set up. There is no way to go back in and pair them later if you decide to give up when it doesn’t pair on the first 20 attempts. When I tried calling the number for help I got a fax machine. Typical Walmart stuff. Demanding that the manufacturers cut costs by 15% each year and they customer ends up paying for it. Cannot return this meter once purchased.
Could use some improvements 3/5
It was very easy to get phone to connect with meter. I had no problems syncing either. It would be nice it the app would send the information to the Apple Health app like other apps do.
This app does not have a graph of any kind. It would be nice to see daily, weekly and monthly data on graph and even averages.
By Stinks a lot
The blu tooth does not work after multiple times trying to get the unit (ReliOn Premier Blu) to pair up to an iPhone 6s+ with iOS 13.3.1. The phone number for the help desk is to a fax machine because all you get is multiple tones. I would not recommend this unit or software to my worst enemy.
Too much trouble 1/5
Won’t keep password. Crashes. Hard to connect. Far from a complete product.
Impossible password procedure 1/5
You MUST change password frequently.
You MUST use a password that is difficult to remember or enter on a phone because it requires the use of every class of character, including special characters. Password must be written on a stickynote attached to your phone.
The passeord must be entered every time you use the app, no matter what... and touch id is not supported.
If you cant remember your password, you cant reset it or use the app any more. App is NOT useful. No doctors in my large city are members of the app’s login, and it is not possible to invite doctors in my city to join the network.
How many ways is it possible to fail? Have we missed any? I could go on with other app issues, but i cant enem log in so the rest of ghe bugs are irrelevent.
Tough to connect and data doesn’t transfer 2/5
By Tame Type 1
This has been the hardest meter ever to connect to my phone! Took a few tries. And once I got numbers on here I realized that it doesn’t sync to Apple Health, like every other blood sugar app does! Come on guys, this is basic stuff. Please add the option to sync numbers to apple health, itd make a big difference.
Bluetooth never worked 1/5
By Easy game
Would give it a 0 but 1 Star is all it has, Bluetooth never worked. Return it as soon as you can. Half the strips error with 4. Nothing good to say. Waste of money
Very Basic 2/5
By smokey 1981
It’s nice that the app syncs up with my meter, but no weekly, monthly, etc averages. No graph, and no way to print a report for the doctor makes this app just about worthless.
Something is not working 3/5
Have loved the app in the past, but keeps shutting down when I open now.
Not able to access 1/5
By Trisha Y.
Can’t get in the app, continues to force close. When I’m in the app I can’t even register or unregister my meter.
Relion premier Blu 4/5
Ok update I could not get this to pair for nothing found out the first two numbers 21 should not be entered into the serial number take that out and it works great on my iPhone 8 plus
Absolutely worthless 1/5
This app is absolutely worthless. Meter will not pair with any of my devices. Can not remove meters from app; only can turn it on or off. Don’t waste your money on this meter and don’t waste your time installing this crap app.
App needs update 1/5
This app does not work on iPhone 11 Pro Max
Pls shut down this app. This is garbage. 1/5
In this day and age For your to creat a app this bad, you should get a award for being the worst app creators in the App Store. Zero star for wasting my time
Please fix some of the bugs in the app, IT WOULD BE GREAT!!!
Promising app 5/5
Promising app, can use some improvements :)
Very good 5/5
Very good for tracking consumption
Love it! 5/5
Read about it online, solid concept
It's good app 5/5
Highly recommended! 5/5
Relion App 1/5
After several attempts at setting up the monitor and trying to get it to pair I gave up. I never could get the my Premier BLU to synch with my phone. The monitor works well but the app is garbage.
Pairing and Bluetooth 1/5
By Angry Jay Bird
Really bad and not user friendly. Transfer the readings doesn’t work.
Love it! 5/5
I’m so happy with this app ❤️❤️, two of my diabetic friends use it and love it
Must have 5/5
Must have for a diabetic
Best app 5/5
Best diabetes app on my phone.
Minimally useful 1/5
I managed to get the app to sync with my meter, however, it is neither simple nor intuitive. Once paired, it should sync automatically if the phone is in range.
Another peeve is the inability to share data with Apple Health.
Useless app 1/5
Do not waste your time. Very complicated to pair and it is not going to pair anyway. If you are trying to log and chart your blood sugar? Just get a pencil and write it down.
Not functional 1/5
Won’t sync to IPhone 10, already invested 30 minutes, from reviews concerned about quality of data handling even if I do eventually get it synced.
Can’t login 1/5
I had the app before and didn’t like it. Thought I would give it another try but can’t get logged in, won’t let me change my password telling me I have incorrect information. It’s a big joke! Should have expected it, cheap meter equals cheap app.
Average application 2/5
Simple application. Would be much more helpful if you could graph the data or have it displayed in chart format.
Don’t waste you time downloading 1/5
By Scarred Wolf
I have an iPhone 7 Plus and this app WILL NOT sync to my cell phone!! I even tried to uninstall and reinstall the app and nothing works! Fix your worthless app!!
By Nat Maglione
What’s the point of developing an app to track blood sugar and you don’t have the app average on a weekly biweekly monthly or 90 day schedule knowing what your blood sugar is for one day it’s pointless for tracking diabetes get on the ball Walmart you’re the richest family in the country you’ve got the money to invest in a better app
Why no graph or interaction to better app 1/5
Way TOO BASIC. How about some historical graphing or at least ability to share data with a better designed app
Useful and simple 4/5
Had difficulty syncing at first, but synch works fine from within the app. Won’t synch when trying from settings. Could use graphing function and more online support.
All in all, it’s a simple way to record multiple readings a day and then down loading them to computer every once in a while to manipulate and visualize the data.
A little too simple 2/5
I wanted something simple to use just to track my sugar readings not anything else. This looked simple enough. I like you can key in your readings and don’t have to add anything else. The only thing I wish it would have is a graph option to see all tracked readings in addition to the calendar one that is already there.
Looks like it might be a good app but my IPhone XR doesn’t even see it via Bluetooth. Tried multiple times.
Won’t Sync 1/5
By Sooner Neva
I have a new Apple Iphone & am unable to get my phone to generate a code so I can sync with the Reli On meter !!!
Can’t export any Data... 1/5
I’ve used many meters / apps, that allow you to export or send your details to yourself or physicians. This won’t!
Tried to call their Contact Us / Customer Support # posted in the profile area, of 1 (866) 776-0662... it’s a flippin’ FAX MACHINE!!!???!!!
So very aggravating! Tried to search for my provider to connect to, no luck, truly a waste of an APP!!!
Total waste of time 1/5
I had the app installed and the meter synced, had well over two months of readings, the app logged itself out and would not let me log back in, decided to set up all over again and use a different email address as it would not let me log in on the other one, now I can’t add the meter because it’s registered already...I mean seriously I’m using the meter for my child, what if both parents wanted to be able to see the readings, especially if it was a split household and the child was spending time at both houses. Meter itself works fine, just wish we could see the readings to watch for trending problems.