App with unneeded”fluff” 2/5
Yes it appears to sync and log my blood sugar readings. I like that it can be shared with my drs office. Fluff is what I call unneeded or wanted features... like the “motivation” that is above the blood sugar reading. Why wouldn’t blood sugar be at the top? That’s the primary use for this app. It needs an option to customize the home screen to remove what the user does want or not use. One needed option for this “life” app would be the ability for entering meds since almost all diabetics take them. Another is blood pressure recording. And of course it should have Apple Health integration. Sadly it does not. I doubt I will keep this app and go back to using Glucosio.
Needs serious improvement 1/5
By new tester12345
Could you please stop worrying about my mood, my diet, my motivation? I just want this stupid app to sync to my device and track my results. Like other reviewers, it shows it synced but I can’t see the info for the day. Since I’m not sure it has my reading, I tried to add it, but this app decided that it is now tomorrow. Please fix this!!!
Bluetooth not syncing 1/5
I bought a new device because of the Bluetooth feature only but is useless. Need to manually enter readings.
This is horrible!! 1/5
All prior advice is true. And now the app doesn't open!! Great device but developers must align with consumer needs for reliable product support.
Bluetooth not working 1/5
I was really excited when I saw this in the store and I bought it. As soon as I got home I tried to set it up via Bluetooth but it would not pair. And yes I have location services on. I have the iPhone XR and the iPad Pro and it does not pair on either one. I have various Bluetooth devices that connect no problem. I hope they fix this soon. I have also uninstalled and reinstalled the app still to no avail. Very disappointed.
Great app but terrible and syncing 3/5
By ava denise
I thought that this app would give me a peace of mind when I take my BG but it just seem to input in the next day. A big hassle.
Useless App 1/5
The product I bought clearly says it’s compatible on the box, so I purchased it. The app doesn’t even support the meter I purchased, therefore it’s useless. And why would I want a Bluetooth meter to track my readings when there’s no app to even track them?! Could’ve kept my old meter and saved some $$.
Doesn’t sync with Apple 1/5
By Sabor Americano
Don’t waste your money on this item. It doesn’t sync with Apple Health. You have to input the information manually even though it has Bluetooth...
Relain life app 1/5
Horrible- doesn’t sync at all with meter- I purchased the premier blu meter thinking it would be the best option for syncing with my iPhone and iPad it will not sync with either of them! So I have a meter just like every other old fashion meter that you can’t share your data with your physician.
I gave it one star because you can’t continue with your review unless you rate it with a star.
Very blue indeed 1/5
App will not even accept meter sn to set up. Junk!!
Waste of effing time 1/5
My meter’s box has this app on it so I download it and have to sign up by using email, username, password, confirm email with code, 5 security questions. YES, 5 effing questions for a glucose meter. Jeeez.
Then the meter is not even supported. Kill this app.
Will not pair 1/5
I have an iPhone 7 and it just will not pair with it.
In addition, it seems to switch to the next day about 6 pm. I work around it by entering blood sugar on tomorrow and then when tomorrow gets here I have to manually go back as add my blood sugar to the correct day and delete it from the day it forced me to put it on.
Please get the bugs out.
In the meantime, I use a different app that works great. It is called Glucose.
If they don’t fix this buggy app, give it a try. It also gives guesstimates of what your A1C is.
This app is worthless. I have to constantly login, it really doesn’t give you many options for managing your blood sugar levels. Just a place to see where you are at. I deleted it and downloaded MyGlucoseBuddy. Much better.
App does not work well with reader 1/5
By Miss Reardon
This app is poorly made. It does not save my sugars for more the. 24 hours. My sugar levels in it have disappeared less than 24 hours after syncing. It does not allow me to retrieve past readings and doesn’t allow me to print a chart showing my sugars etc. It sadly doesn’t sync with Apple health either. Very disappointed with the app.
Swing and a miss 1/5
By Origami macaroni
They clearly put some time and effort into this app, but all I need it to do is record my test results and let me view them as a table or graph. It can’t do that most basic function and is therefore pretty useless. It would basically be easier to write my values on a paper log book, as it makes you manually record your measurements in order to show your daily log as “complete”. There’s a Bluetooth relion blood pressure monitor app that works great — this app should be scrapped and the blood pressure app tweaked for this monitor instead.
Just plain worthless 1/5
App will no longer start. Crashes at startup every time. Even when it worked on my old phone the app was pretty worthless. In order to retrieve the meter data, apparently you have to have a data cable. I don’t understand why it can’t just be exported from the app. Really low function app.
Please update to show grafts and integrate into Apple health app.
STILL haven’t fixed the Bluetooth Sync 1/5
By ReliOn customer
A simple app made EXTREMELY and UTTERLY useless not to mention falsely advertised thus a major fail! The entire reason to pay the extra money to get the Bluetooth ReliOn model monitor was for it to AUTO populate the results via Bluetooth!!! It sadly does not and keeps wanting to blame the phone! I have had to enter manually every time which defeats the entire purpose! My phone successfully connected to ALL other Bluetooth devices...it’s your APP!!! Fix it ASAP or quit selling a falsely advertised product! For a major company this late into the 21st century to push an App with this level of incompetence in nailing down current (and ubiquitously common) tech capabilities is not acceptable!
Poor function 1/5
It’s very hard to sync and then review results.
The calendar logic and sync in the app is broken! 1/5
This app is broken. The bluetooth syncing stops working (I believe it may be related to the eject button - be sure you eject the used strip with the slider - not pull it out) but when it does work the results are not displayed for the current day later in the evening. The current calendar day is often one day in the future in the evenings. I think they need to work on the code that controls the calendar/current local day. It may be something with timezones or they are using UTC for some things and localtime for others. You can’t return the meter but it doesn’t work as advertised. This is not right.
Read instructions people 4/5
Works great!!!! Only drawback is that there isn’t a place where you can see all your test results in a spreadsheet format.
Terrible app 1/5
This app has a hard time syncing, that’s when it loads at all!
Always signs me out 1/5
What a troublesome app. I must put in my username and password every time I use it. What a hassle. Please fix this.
I’m done 1/5
By 1 wingone
After you solve the sync problems you still have an app that just shows you the same thing the meter tells you. Except you can’t see a 30 day average on the app! What is the point of the app?
I have used the app for 30 days with the hope that improvements would be made . But now I can’t even log into the app it won’t let me enter my username. Tried reinstalling but have the same problem. It’s time to quit wasting my time with this app. One drop has a wonderful app and meter and a great sale on right now!
Won’t Accept Serial Number 1/5
By Bill Hibbler
I couldn’t get it to accept the serial number from the meter.
Box says with App, App doesn’t support device 1/5
The box clearly stated that it could be used with the App, however the App says it does not support premier Compact
Logging on is a pain 1/5
The app has no fingerprint reader and no ability to save the password in the app. My phone is locked down so no reason to make it so hard to open the app. Every time I use the app I have to manually enter the password. It’s for tracking blood glucose! Come on, the process is already cumbersome enough without this archaic app. The app is supposed to make it easier to track blood sugar. Instead, it is making it impossible. I want to throw the whole thing in the trash. Save your money and buy something more dependable that will actually work. Walmart needs to stop selling this device or improve the app.
Not sure the point of using this meter/app. It doesn’t allow any more utility than a pencil and paper... in fact a pencil and paper can give a better idea of control because the app only shows readings one day at a time.
More ways to view data wold make this worthwhile: like calculating averages by day part or showing trends or allowing comparisons of different day/week periods to gauge changes in habits or dose/diet. At least a basic charting function.
Like the app overall but it needs some integration. 3/5
First off the Apple app needs to be able to import readings into Apple Health. This should be a no brainer. Also it seems the healthcare provider listing is totally limited. Would be nice if there was more options. It would be nice if larger health groups were included I can’t find a single group here in Phx Metro area such as Banner or Honor Health. It’s a good start but needs to be further integrated.
Update: App appears broken now on IOS 12.1. Rebooted phone tried to start app it kicked back out to home screen on phone.
Pay attention developers!! 1/5
Absolutely the worst app I have ever used! The concept is great which is why I purchased it in the first place. The persistent bug that will not sync reliably, and maddeningly for some reason it forwards to the next day 12 hours ahead of time without provocation!!!! Of course I called tech support- they are clueless- basically just placating users and gathering data! I see the same issues/ bugs here from the beginning of the app itself!!! This could be easily rectified by the developers. Get it together Walmart since you sell this product!!
Not very good 1/5
The date in the app is wrong at night when I check my sugar. Just checked my sugar at 930 pm on 11/10. It says it is 11/11. It has been fine all day long until now. It makes my averages and dates and times all messed up. Needs to be fixed.
Not good enough 2/5
This app doesn't work very well at all! My meter always has a hard time connecting and I always get error messages on my app on my phone. I got this because I'm horrible at writing down my glucose readings and since it doesn't work well enough, I’m still at a loss
Maybe not advertise the compact meter as app supported when it’s not.
Crashes on my iphone 7 plus 1/5
I am not sure why but it keeps crashing always. As soon as I open it one of the reasons to get this glucometer was the bluetooth capability but now that does not even comply.
Almost there 4/5
Everything syncs fine and the times of my readings are all right on. One anomaly:
I take 4-5 readings a day.
For reference suppose it is November 5th.
When I hit “today” to see today’s readings toward the end of my day it always comes up reflecting November 6th and it states no readings have been recorded today.
I think it has something to do with the fact I live in Hawaii and while it is the next day on the mainland it is still not the next day here in Hawaii.
If I select history the calendar shows and I can hit any day before the 5th but I can not select the 5th. The 5th looks selectable but nothing shows when selecting the 5th.
All this said, if I want to see all my readings for the 5th toward the end of our day here in Hawaii, I cannot see them until the 6th actually arrives here in Hawaii. Then I can see the 5th’s readings. Earlier in the day of the 5th I can the see the readings for the 5th but not later on in the day for the 5th. I haven’t tried looking at the same days reading each hour as the day progresses to midnight to determine the hour that days readings are no longer available until Hawaii’s day actually changes.
It seems the app uses a fixed time zone for when the next next day occurs. My readings still keep the correct time and date after all is said and done.
It just drives me crazy if I want to see the days readings later on in the night I cannot until after midnight here in Hawaii.
One other item would like to be able to do is look at list of readings for a week or even a month. I can only see data for one day at time.
Stopped working on my XR 1/5
The app stoped working when I upgraded my phone from a iPhone 6 to an XR. It needs some way to export the data so that I can give the data to my provider.
Bad app 1/5
The app won’t pair half the time with the your machine! Also when you do get it to sync at 10
Or 11 at night, it is on the next day!! Why??? It’s not even midnight yet, so it shouldn’t be on the next day. On every entry, when you get the meter to sync with the up it wants you to go log the same entertainment as previous? Again, Why? Also on the history tab. It will not let you look at the current days reading? This app needs someone that knows how to program and maybe some one that is a diabetic that knows what is need to make this a great app!!!
Stops working after a couple syncs 2/5
App is horrible. It is a great idea to go along with the meter but doesn’t work anymore for syncing. I have uninstalled and installed several times. Re setup the Bluetooth with no luck. Meter no longer will sync with the app
Does ReliOn even care about these reviews? 1/5
By Digital Homeboy
2 Major problems with this app ...
• The sign on logs you out almost every day.. and doesn’t even remember your user name, so you have to type the username & password every day just to use this app. If my grandmother had to do that she’d just say forget it!
• NO GRAPHS!!!! I seriously have to tap EACH and EVERY day on the calendar, then plot my own data on a physical calendar to get an idea of any trends forming.
How out of touch can you guys be with the diabetic community??
Really, five security questions to protect my blood sugar readings? If you’re going to have us go through Fort Knox level security, at least make it work. I’m kinda not in love with this app, but I love the meter. Concept is spot on, but execution is woefully lacking. I get the feeling that the one or two five star reviews are from the developer trying to do damage control. I work for a living, and sometimes my work takes me too locations that my phone has absolutely atrocious service, and you guessed it... I still take my blood sugar readings, and... give them developers a gold star, I can’t get the app to work. As has been stated before, enough times the horse is now glue, for a company such as The Umbrella Corporation, I mean Walmart... five stars to the first person to make the app worth while. That being said, I love the meter.
Why do they collect users’ data? 1/5
This is one of the most amateurish apps I’ve used. The “manual” does not adequately explain pairing or using the Bluetooth feature. In addition, the app will not function unless you open an account, giving up private information. What do they do with that data? The meter itself works well and the test strips are economical, but beware of the Bluetooth feature.
So frustrating..... 1/5
Installed app, used meter, set up meter in app, but can’t get meter to sync readings to the app. Read and re-read the instructions in the pamphlet, the book, & on the app. Still can’t get it to sync. 😡
Needs Improvements 1/5
Sometimes syncs with my iPhone 6 I have quit using the app because it does not work. If I would have known the app was this bad I would not have spent the extra money on the glucose meter.
Needs help 1/5
While the app downloads easily- it needs help. The are numbers of problems staying connected to my IPhone 7. Bluetooth has been a struggle. But what I am most disappointed with is the inability to text or email myself my tracking history. The reason I am doing this is primarily to keep my doctor in the loop of my blood sugar history. To need to go back a physically write down every days readings is ridiculous. But what choice do I have insurance won’t pay and these are the only strips I can afford. Catch 22
Needs work 3/5
This App is close to being a great App. First, there is a problem with time/calendar that will not allow you to see current day’s input and if you got to “MyDay” late in evening it takes you to the next day. Would also like to see a week/monthly average.
App works but needs work 1/5
Syncing can be difficult at times and confusing.
Had to remove batteries to get meter to sync a couple of times in first month.
The app seems to be more focused on gathering your data for them to use than making it easy for you to access it. If you want to look at previous readings you have to look at each one individually by tapping the date. Would be nice to have a list to share with your doctor. The most annoying part is the fact that you must log in every time, doesn’t even remember your user name, and forces you to change your password every 3 months. My phone is password protected and I don’t need every app to be. It’s not my bank account it’s just glucose reading. Will probably return the meter and buy a different one just because I really don’t like the app at all.
Can’t sync & date issues 2/5
I have not been able to sync my data yet and the date is off. Today is Sunday but the app thinks that it’s Monday. It seems to change to the next day at noon instead of midnight. I’m going to just delete the app and find another tracker.
Mixed bag 3/5
It does what it says, but it would be useful to add Apple HealthKit support so the data could be transferred to other apps with better reporting and analysis.
App Does Not Sync 1/5
By Joey D Rei
Hey Walmart, you can see what people have been saying for some time now.
Isn’t it time that you fixed this?
Or people will start posting on social media, to stop buying ALL ReliOn Products.