Undertrained and Undervalued Staff 2/5
Every Walmart visit I can feel the pressure to use self check outs and the absence of cashiers. I have had terrible experiences at self check out due to lack of staff training. I constantly take longer in my shopping trip rather than bother an already over worked undervalued employee to help me. They will most likely be irritated by me or uneducated on where to actually go. They will not take me to what I am looking for they will just give me vague directions because they can’t leave their area. But you’re Walmart and you’re too big to fail so I don’t know why you even ask for feedback. You won’t increase your employees wages or hire more staff so that everyone can be happy at work and make your customers happy. Your profits will never waiver because you will always be there to provide the cheapest prices for people in poverty. You will always be able to offer the cheapest prices because you pay for the cheapest labor.
Terrible app with bad third party sellers
Charging shipping fees to store 1/5
How can I delete these last 2 app updates? They have completely ruined my shopping confidence with Walmart. It is charging shipping fees for store delivery. It’s also giving different prices once you click on an item. Please add back the different categories on your front page and give more filter options. It’s too frustrating to find items with the way you have it now.
There was nothing wrong with your app and website before. Why does everything have to be changed, because most of the time it’s not an improvement. Not sure I trust your current ordering process.
I like it! Great app! Life saver! 5/5
I really enjoy this app. Although I don’t shop online, it’s still an amazing thing to have because you can add your receipts and it automatically gives you back money when there are savings. It’s been my life saver in many occasions especially since I live on a tight budget right now. If you shop at Walmart often I definitely recommend this app. The savings may not be a whole lot at a time but after a while they do add up. I’ve used it for so long it’s like second nature to me now to add my receipts as soon as I get home. And if you ever need to return something and let’s say you throw away your receipts it’s right on your phone. So no hassle. I shop at Walmart very frequently so I definitely find this app useful.
Love where this is going.... 3/5
By Sheila 518
I love Walmart! I love that you are investing in this app. Is there a way to coordinate this app with your grocery app? I save all my receipts in one app but can’t use them for groceries. Why are they isolated from each other if it’s my same account?
Apps problem 1/5
By marsh rd
Everytime i wanna use the rewards in the store the apps is not working cant use it. I really wish they didn’t change the system i like the gift card that they sent to the email before its user friendly.
When it works it works 1/5
I have used the Walmart app to pay more then once and when I used it today it was garbage, it acted like it didn’t even know my account or anything but when I landed at home flaming mad it suddenly logged me in ..... majorly inconvenient !!!!! When you don’t have a wallet on you and you feel confident this is what happens!!! This needs to be fixed immediately
Very bad 1/5
Very bad app to find what you want
Why so many updates? 3/5
I understand updates...but I don’t understand updates that are pushed out weekly without any noticeable changes. What are the purposes of the weekly updates? Why are we not seeing any improvements or changes?
I love it
New Update , Same Problems 1/5
My review can’t be changed because the problem is still there.
This app is absolutely useless. I’m NEVER able to pull up my purchase history. I get “Oops! Something went wrong. Try again.” It’s not my connection either. It’s the app. They’ve managed to go from a 2 Star app to a -5 Star app. Way to go Walmart.
Jeremy Stewart 5/5
Love the savings and money back . I shop nowhere but Walmart. Ty
Chase Pay not available on iOS mobile devices 3/5
By mo wo 00
I love the Walmart app and I use it often. After having set up Walmart Pay, which is awesome, I noticed that I can’t set up Chase Pay even though I have an iPhone 7 with iOS 11.3.1. I’ve tried it on another iPhone 7 Plus as well as an iPad and still the Chase Pay option is not there when you swipe up. It only gives the option of adding a credit/debit card. It’s available when I set it up on my Android device, though. But I don’t want to tote my tablet around through the store. Will this be fixed soon? Or Walmart’s website going to be updated that this will not be an option?
Great app....update flaws 3/5
This app is awesome but beware to check your settings after every update. They “conveniently” reset the the Walmart pay portion to use your savings catcher rewards before your default credit card. If you don’t go in and uncheck that box you will use the rewards up first before the balance is applied to your card. I lost over $200.00 that I had saved because of this. Kind of a scam that way.
Fix it!!! 1/5
When the app is working I LOVE IT! Our local Walmart isn’t ever stocked so I order things online frequently. The app crashes all the time, the order history doesn’t work at all, and when I click on certain items in the app they won’t load. I have updated, deleted and redownloaded the app and none of which have fixed our issues. This has been going on for months. It makes it difficult for returning items or tracking the shipping. I totally get I could use my email, but the point of the app is convenience.
Worst app ever 1/5
Rarely write review. This app is stupid.
Truly Messed-up 1/5
Your latest update is terrible! Walmart Pay does not work. The savings catcher locks up the app. It is completely worthless. You have messed-up a good app. Why fix it if it is not broken? TEST IT THOROUGHLY BEFORE RELEASING IT!
Can’t filter, error messages 1/5
Can’t filter by retailer after last update. Have to scroll through too many sellers when I only want to purchase from Walmart. Horrible app with too many error messages.
Don’t Use List 3/5
I meticulously typed out my list in the app. When I got in the store the list wouldn’t come up. Just kept cycling. My list had 20 items so that was a lot to remember. All the other functions worked great. As I walked out to leave...BAM...my list appears. Must have been the metal building (?)...how useless is that function!!! So frustrating!!!
App Function 3/5
By Anonymous 345987
It’s a good app for basic functions of shopping with Walmart. However it does have its quirks.
Currently app keeps crashing with no option to report the issue.
Help section has a section called site/app issues, however the only 4 options relate nothing to site/app issues - makes no sense.
The app currently isn’t allowing feedback or comments - apparently they’re receiving too many.
I’ve lost the contents of my shopping cart... twice.
App crashes and lost shopping carts I would imagine would important enough to be reportable, in order to track trends and frequency. Poor design for this aspect.
Pretty good, could be better 4/5
This app has improved over the years.
The price checker is spot-on accurate, no need to hunt down a worker for help.
I would like to suggest to the developer to add a feature that shows all markdowns (i.e. Rollbacks, Clearance, etc.) showing the original price with the markdown price.
The emails are generic, always saying that there was no lower price found; yet the "Savings Catcher" adds funds to my Walmart Pay account. Please fix this or better yet, eliminate those false emails entirely.
The item locator is pretty good, but needs improvement.
Telling me it’s in isle D3 is useless when that isle is a mile long.
I want to know what the workers know, the exact modular location.
Give me a reason to never ask for help because some Walmart stores have such lazy workers who do nothing but play with their phones instead of stocking the shelves!! 🙄
Just give us the same features as the workers is all I ask, then I never have to bother them!!
I hate finding an item that another customer ripped open.
Walmart Policy allows customers to open items in the store without paying.
I will not purchase anything that was tampered with by another customer!!
Opening an item is theft!!
You won’t find THAT nonsense on Amazon.
The app is working good 5/5
New App with Old Colors? 1/5
I can’t access the savings catcher from the home page anymore. The app was good before. I don’t like the new icons or old color scheme. Please update again.
I understand that I can still access the savings catcher from the services tab but it was much more convenient when it was located on the home page.
Last update is really slow 1/5
By Gabriel C de D-oz
Today is may 17 2018, and the current version of the app is the worst. I do most of my shopping on my phone. So I use the app a lot. But with the latest update the app runs really slow.
Not accurate 1/5
The reason I put “Not Accurate” is because anything you type in the search box, for say, Apple Watch Replacement Bands for your store only. The app will pull up the watch bands, but then slowly pull you over to something else. If you keep scrolling you may end up in the kids watch’s or better yet the lamps. Yes, lamps.. Hope you all don’t get side tracked.
Internet access 1/5
By Miss thing1245
Not happy with app since January 2018.
I have been using this app since approximately December 2014. I have not been able to redeem my reward dollars since January 2018. When I received the e gift card via email, I would redeem it. Now that it is not emailed, I cannot access it in any Walmart location. I remain logged in the Walmart app until I arrive at Walmart. My phone immediately says "No internet connection" and I am no longer logged in. I attempt to log in, it will not accept my password. As soon as I get home, I'm logged in again (without doing anything). There must be a solution for this problem. Please advise
By dawn riordan
This is the 8th update for this App since 5-5-18 and not one thing has changed!!
Loved the refreshed savings catcher 😍 5/5
Love the app update 5/5
Love the new look and feel of this app, clean and easy to navigate
Missing depts 3/5
Since the update when you browse "all departments" the auto/tire dept is missing.
Love the new Update! 5/5
Thank you developers for giving this Walmart app an awesome update.
The app seems to be working much smoother when searching for items in different departments!
No more fretting over buried receipts!
Approximately 2 months ago, I’ve discovered the savings catcher feature. I love they way I can just use this app to find my receipts, if I need to exchange or return items !!!
Keep updating and improving!
Blessings upon each & every person who created, develops & maintains this app.
Photo options 1/5
Everytime i have tried using the photo department, the pictures fail after waiting a long time for them to go through. No matter how many pictures i am trying to send.
New update stinks 1/5
I have been using savings catcher almost 3 years and recent update the app freezes up and tells me I have times out and to sign in. This only happens with the savings catcher part of app and has been going on at least the past week!
terrible redesign 1/5
It is very hard to find anything in this app. Store list is hidden under Services. Search by department doesn't work when you are browsing within a department. Strong keywords do not find items ("car battery group 65"). I scanned an item in store the other day and the item page never opened. Just awful.
Negative 5 Stars!
I walked in the store, opened the app, and it could not find a single thing.
I even tried scan bar code, “item not found”.
Needs fixed 2/5
By Val Smith in AR
Please fix your app. Can’t pull up purchase history to track shipments.
I never got my order 1/5
My boyfriend order online using this app a blanket with our sons pictures, he check out and they say that the order will come today on may 15, he wanted for Mother’s Day, but they say he has to wait until today. He got a tracking number, and of course they got the money from the credit card right away.
Well, today May 15 2018 we got another email saying that the print was NEVER MADE!!! and it was never SHIPPED, BUT! they send us a tracking number from an item that was never MADE or SHIPPED!!. Of course they apologized on a email saying that we will get our money back in 5 Days !!!. THIS IS RIDICULOUS!!! of course they not only LIED, RUINED the my Mother’s Day and on top they will get the money when ever they want!!
I will ever NEVER order anything from WALTMART. I will NOT recommend to anybody!! VERY DISAPPOINTED !!! I will put Cero stars, but this app doesn’t allow me to send this with out at least rate it one star. LOL. STAY AWAY, they take your money right away, even do they say they will not do it without your order being shipped. On top of that!! I get a email saying to REORDER AGAIN!! , NO NO NO NO!!! Thanks for ruining my Mother’s Day!!
Love the new app but... 3/5
By Ciara Deal
Hi, I absolutely love the new app and would really like to give it 5 stars but there’s a few things wrong. It won’t allow me to see my purchase history. It keeps telling me that my internet connection isn’t working when I know for sure it is. It also constantly empties my cart while I’m still browsing for more items. I like the fresh look but it has a few bugs that need to be fixed.
Horrible since most recent update! 1/5
By B Yamila
I use this app for the barcode scanner and since the update, it continuously lags. This feature make shopping so much easier. Please please fix!
Savings catcher 2/5
After an update about a week ago I scanned a receipt and it still says receipt received. It’s been about 6 days. What’s going on. Didn’t have this problem before the update.
Savings catcher 1/5
I loved this app til March- and I’ve been pretty patient in doing a review.
My Walmart acct got hacked. He spent my savings catcher money (Alexander Smirnoff in Delaware his information is in my account he tried to steal-well caught the sob right away- me n Walmart stopped his perfume order...how 5 days later he ordered and got a kindle on the same money I don’t get. He also sent out over 2500 emails using my email address. A lot of frustration
I’ve been in contact with savings catcher and Walmart ALOT and they made it available on my balance. But it doesn’t load on a gift card. Nor do my current scans- they always send my complaint to someone’s desk...and I never hear back
Only way I reclaimed my account was a old receipt opened it up.
Great app 4/5
I recommend this app has the ability to find items faster in the store with the built in map!
I scan my receipts and it won’t take them I type it in still won’t work. Three different days and of course different receipts. I use this app all the time fix it.
Savings catcher issues 3/5
Savings catcher gives me issues. It makes the app non responsive, like it has is frozen and no matter how many times I press cancel, nothing happens. It works fine on my android phone but on my Ipad it does not.
Not working since update 1/5
Using iPhone 6 with 11.3.1 since app update I can no longer use service to scan receipt or even type info. Can not check balance.
A cheap android tracphone allows me to at least type in info
Can never leave well enough alone
Check out issue! 1/5
By kimmy lou who
Pls fix the issue with the checkout not appearing the screen in the right size it cuts off the edges of words and makes everything overlap! So frustrated
Let’s see if I can get screwed out of my money 1/5
By LeRoys IPhone
Over a $150 saved up and it disappeared with no explanation at all never a satisfactory answer still waiting over a year now nothing.
Savings Catcher 1/5
It’s been very difficult to submit receipts on the app for a long time. I would have to open and close the app and then go back and forth between pages just to get the scanner to open. I saw the new update and thought maybe they fixed the problem, but now it won’t work at all.
I dont like the last actualización 1/5
The new update is pessimistic, super slow, complicated, gives many errors, the color is ugly, I do not like at all prefer the previous version
Grocery pu 4/5
By doris wade
I called and canc my order for tomorrow. I am sick and cannot come. I had requested
Pu at 11