Shop & Go 5/5
By WhiskeyRavenn
This busy girl found this experience easy, fast and efficient.
Excellent service! 5/5
By Ter83
Walmart has grown over the years & so has their services. Items can be picked up or delivered. I like the choices. Also I like the praise given to employees on Facebook. Excellent idea. Thank u again. Theresa
Excellent 5/5
By Victor_sanp
Great
I love this app so much I don’t go into the store anymore 5/5
By Could be better but..
The convenience is amazing
Thu 1/5
By nickname1234621233
Worst app
Defaults to Pickup 2/5
By K wants savings
It’s inconvenient that the app and website defaults to pickup. I may be in a rush and don’t think to change it. Give us the option first.
Pickup 5/5
By loulmabelle
Love this service. Keep it!!!!
GREAT CUSTOMER SERVICE 5/5
By BRILI2773
I always shop at this store. Prices are reasonable and employees are helpful.
This service is great! 4/5
By do Bach if
This was the first time I have used this service but I have to say it was effortless and quick. On a scale of 1 to 10. I would give it a 9 and the delivery was a 10. I will use this service again. Highly recommend.
Email and Print feature for receipts 5/5
By SKSTWG44
It would be really nice if Walmart had this feature on in-store registers like Sam’s does. In this digital world we live in, most folks don’t keep print receipts anymore. Hope it will be an added feature at Walmart in the near future.
Not satisfied 1/5
By BLTFE
I used to be able to order my things from Walmart now y’all have it to where you have to pick it up I’m disabled and I get everything shipped to my home so I’m not very satisfied at the moment
Frustrating!! 1/5
By Cabostyle
I’ve recently noticed that many essential items are shown to be “out of stock” on the app (grocery pick-up), yet FULLY stocked inside the same store!! Thank goodness for Publix ❤️
NO PROMO-CODES WORK…! 1/5
By Clcmystiv
Disappointed only put order together as I did expecting pro codes to help…Disappointed..!!
I hate Walmart! 1/5
By C Lawless
With this economy, the choice of paying for food and necessities leaves me little choice for shopping options. Walmart is a cruel, corrupt, and monopolizing corporation that forces their customer to do the work of their employees. Whether it be getting carts out in the lot yourself, digging through boxes of products left in the middle of the aisle, or scanning your own groceries. Then to add insult to injury, you can’t staff a register but you keep someone posted to selectively stop shoppers on the way out of the store.
You have to carefully watch your items being scanned because more often than not, something will ring different than the posted price sticker. Quite often though, you can only guess at the price because the shelf tag is missing?!?!
I HATE WALMART!!
App 1/5
By peacediddy
Not user friendly at all !!! Come on guys, get on with it. Terrible app layout .
Wonderful 5/5
By Jessi Blakeman
Absolutely wonderful! Great quality and selection
Review 4/5
By Stoney Bolonie
Difficult to get anyone to answer the phone.
Getting out 5/5
By TXSBULLFROG
Great not having to get out with the rest of the idiots, I can stay home and be an idiot unseen.
Pickup 5/5
By dillonjeffrey
I always enjoy the pickup at the new Lenox location I live in Joliet but after many times of bad pick ups at that location my dad who lives in new Lenox said that I should give the store a try I never went back to pick up anything from the Joliet location
Love Walmart+ 5/5
By Dulce515
I love the convenience of ordering from home and having it delivered. Some items are too heavy for me to pick up & carry, delivery works well. I started this during the pandemic and I have continued it to this day.
Mouth breathers 5/5
By Hsvixnesbvtd
I get my stuff without standing in line with idiots
Angry 1/5
By Hunter weird
I’m so angry over this. It takes a long time to do the grocery order. I chose a time that was convenient since I live 30 minutes away. My order pick up is in 2 hours and I got a text it was cancelled for a system error. I was coming straight from work to get it and have plans this evening. In order to reorder all and get today I now have to sit 2 hours after work. This is unacceptable. I feel I should get a credit for this week groceries
Wrong yarn 5/5
By carmenmam
Wrong color of yarn how do I place a return?
Weekly ad 3/5
By 1950quelewis
I would order more but don’t know your sale items no area to enter for shopping only things I need today.
Love love love 5/5
By th hi gft
This app makes me feel like I have the entire Walmart store in the palm of my hands. Love this app
Denying your own customers 1/5
By stop buying mobile phones
Say what you will about the store already… but purposely removing features from the website to push people onto this app and then I can’t even change my delivery address or payment information? Really?
Pickup Service 5/5
By By Fairh
Glad you have this Service with 2 knee replacements and 2 hip replacements I can still get what I need without walking a huge store, or standing in line for checkout.
Walmart Delivery 5/5
By ggriffin2188
It’s great!
Love this pick up service 5/5
By Bull plug
I love the convenience of store pick up
Review 5/5
By Hardnight#2
I really love on line shopping so convenient
App not user friendly 1/5
By pizza🏃🏼♀️
The reserved pickup time does not hold when making order and app is not easy to follow for selecting items.
Walmart pickup 5/5
By Nurfree123
So appreciate the pickup service at Walmart. Have been using your service, almost weekly, for a couple years now and have experienced no problems. Employees are always cheerful and kind. Have had no issue with getting items I’ve ordered. Thank you for offering this service. Regards.
Could be much better 3/5
By Bingo rena
Add ability to communicate with shopper for added fee! I would add notes: No Dented cans! No broken lids! No cracked eggs, get largest weight in meats. So many ways to serve customers better!
HELP!!! 1/5
By Leep64
I’ve had this problem for several months now. When I place an order, it says I have so many hours and minutes to add any items to my order. NOT TRUE!!! It always says that there’s a problem that y’all are working on and try again later!!! I’ve spent hours trying to add to my order with no success! I feel like that y’all are forcing me to do a separate order so I will have to spend another $35 minimum plus a second tip!!! Walmart is a huge business and technology is getting faster everyday!!! Why won’t you fix this?
SCAM 1/5
By esxsasha
I'm cancell my membership before new period was started, but money already charged, SCAM
Delayed packages! 2/5
By Izabel L. Gutierrez
Walmart has its issues with delivery packages on time! It lacks information on when exactly your package will arrive and/or when will your package arrive once it has been delayed. Better off shopping in person.
Great Product 4/5
By Michshonie
Works well
orders very easy and convenient 5/5
By it shouldn't mayter
i’ve never had a problem with my orders
Needs improvement 2/5
By oppolg
When the online shopping was rolled out by Walmart it was great. Even the out of stock replacements were good. Not so today. The pickup or ship option is confusing and I am still waiting for one bottle of Wostershire sauce to arrive by ups. It was ordered a week ago.The selection seems more limited and the produce is terrible. Please, make your bags larger!! That is a complete tip-off of the consumer.!! And you app is very hard to navigate. AND ever nickname I submitted is taken…makes me think you don’t want a bad review!
Shavers for men 4/5
By sha mmm
Easy to process. Thanks Except it keeps asking for a nick name and won’t process any of the names I suggest???why?????
App at the pumps 5/5
By Sly eat
Awesome app! Especially with the rising gas prices, being able to get discounts at the pumps!
Site Suggestion, question 4/5
By Alans invitations
I have not ordered groceries in a while but did often in past.
Site layout is updated and I found it hard to shop by departments now vs as earlier version was.
Correct me if wrong, but on choosing say, a cereal…does it now go back to dept options?? Sure, one may choose a variety of “cereals” here, but is there an option to return to previous “departments” heading?
I do like the “brand” options to keep from searching more.
Hope this is constructive as intended
bad customer service 1/5
By nil134
extremely disrespectful when we call them they don't talk clear and they put me on hold without telling me and at the end they cut my phone without answering my questions.
Competitive prices 5/5
By Shopper E
I’m never disappointed with Walmart. Prices are the most important part of my purchases today, plus free delivery and Walmart comes through
Helpful 5/5
By Ilandkabeahge
Helpful
Ridiculous service 1/5
By Shadow 1530
They have lazy workers and there system isn’t always right. They don’t check inventory till last minute, I ordered something that was supposedly available for pickup at a store that I go to but they didn’t have it. Why mark it that you do have it but you don’t actually have it? Walmart app ain’t worth my time and money. Target has better service than Walmart.
Customer assistance 1/5
By noakota
I didn’t receive my discount on all 4 tires and why am I being charged a disposal free.
Shipping items are delivered? I get calls from Door dash asking directions 4/5
By zqu124622pppaaseer
I really think this is a good app. You are allowed free delivery from store, free groceries and free shipping ( including sellers that aren’t even Walmart).
The main thing I would change is that when you order shipping from Walmart,it can come from a local Walmart —- meaning that Door Dash will deliver it. That’s fine however if they can’t find your home (!) then you are out of luck.
Please change this !!!
The old app was WAY better 3/5
By ...Therese...
I’m not sure why Walmart keeps updating their app - it was really fine (better, actually)a year ago. I used to be able to shop several Walmart locations using my saved stores. Now I have to type in the zip code of a store I’m looking for in order to change stores. (You can only have one saved store in the new app.) Of course, this means googling the zip code for that location.
I’m sure there’s a really good marketing reason for this, but as a Walmart customer I find it annoying enough that I just switch to Amazon. I hope this can be rectified… in the meantime, it’s off to Amazon.
