Great App 5/5
I've ordered multiple times from different buyers. Good communication, fast shipping, Great products.
Good but..... 2/5
The app is amazing I feel as if it would be better if they could add a shopping cart that would be amazing and shipping should be free and honestly there shouldn’t be tax for most of those items but shipping should be free and they need to let people use PayPal
This website is so much fun. Lots of good deals!!!
unfollowing spree 2/5
cant unfollow anyone, the counter says im un following people but they still appear in my followers. please fix
By User female
I just ordered two products and I love being able to see updated tracking through the app. I’ve never had any issues!
Trying to love!! 1/5
My friend loves this app and I love the way it works and the fact that you can find good cheap dupes and see what other people say, but now after making a purchase wanelo won’t take any of my payment methods!!! I tried 5 different cards, all are correct but wanelo won’t let me make any purchases. If y’all want my money ya gonna have to take it!
Can’t contact seller after you purchase an item. 1/5
Can’t contact seller after you purchase an item. So basically you are screwed if you don’t get your item.
Dumping It 2/5
By Angel in Thrall
I can’t turn off the setting that gives it access to my Facebook profile. I don’t want my business plastered all over my Facebook page, so I’m dumping this one.
Amazing amazing site!! L❤️VE 5/5
By Mindee Lou
I had good luck with this site my first purchase, but ever since it's been a nightmare. I use it mainly as just a wishlist/pinterest-like pin board of things I'm interesting in buying in the future and only of items that can be found in a legitimate store.
Making a purchase through wanelo itself is horrible. Half the time the sellers aren't active anymore yet their merch is still available to be purchased. Responses generally take a few weeks to reach a resolution and every problem I've had has just been "solved" by giving me the money back in wanelo credit, which I have yet to use because everything I try to purchase is never legitimate. It's really not worth the hassle.
Order never got home. 1/5
Wanelo is the bad app to buy stuff at my purchase was supposed to get here around may but since april 23 i havent been able to track my order .!!! IT HASNT ARRIVED EITHER.!!!😒😒
Bad service 1/5
I made an order of Apple Watch and another Apple air pods all in original. After having waited 1 month I decided to write an email procuring the purchased merchandise and the next day I received an email that the order was cancelled. That everything will be in Wanelo credit. Isn't correct this is an easy way to make money. And I can't find the acquired credit in any area. For me 0 star.
Me gusta 5/5
Aún que hay algunos productos que no se acercan a la descripción ni a la tela deseada y es una lástima por que la aplicación está muy buena no dejen que el mal trabajo los destruya
Charging me double 1/5
I need someone to contact me ASAP. My bank account was charged twice for the same purchase and I am livid. The first time I hit “order” I was given a notification that my payment info was wrong, which is BS. So I had to re-enter my bank info and then it went through. But I just checked my bank statement and it said I was charged twice. This is beyond unacceptable and if this is not resolved immediately, I will take this to my bank, the authorities, review you guys all over the internet and this will be my final purchase from wanelo.
Wanelo made me a criminal ! 1/5
By freeneasy mann
The app works fine enough. It’s the buying from it that is the real issue!
Should I buy from an app,( they have many by different names, wish is one,), that defy’s American customs laws & own some basicly illegal brand counterfeits that are harm to u s labor & customs restrictions ? Up to you, but be prepared to wait 60-90 days to do it, plus pay higher shipping fees than you can imagine ?!?!!!!
I love to shopping with wanelo however the shipping is too much ... and a shopping cart would be great
Change it back 2/5
I really was in love with wanelo but they started including products similar to the wish app. The products take months to get to you and the quality is not always the best. That’s if you even receive it.
Buyer beware.. 3/5
I have received great knock offs but buyer beware there have been many times you don’t get anything. It takes longer than 3 months for any refunds.
Nothing is authentic. Nothing! Even when it’s advertised as authentic.
Nothing but fake crap 1/5
Use to love wanelo but now it’s full of fake stuff, deleting.
Just a few minor problems 4/5
I love shopping it’s my favorite thing to do. But, I wish they would give the option of reviews on the seller or have instant messaging to the seller so I can ask questions!
What a joke this site is! Only gave 1 Star because couldn’t give 0! 1/5
1.All of the name brands that are “on sale” are fakes
2. Your package won’t be trackable for most of the trip
3. The estimated delivery times are just random guesses
4. If you email customer service (because you can’t call them), they’ll take 48 hrs to tell you that they are in touch with the seller. It’s a form letter. Then they’ll send another in a week saying they’re still working on it. Once again, not real - just system generated form letter. They don’t actually provide ANY service - unless you consider added frustration as a service.
5. It ALWAYS takes longer to get your package- typically it’s 60+ days - if you get it at all. Then when you get it, it’s probably the wrong item altogether.
Save yourself the hassle - stick with Amazon! Avoid Wanelo like the plague!
UPDATE: perfect example of their service below - it took them a week to respond to this review and that response was “Sorry - email someone else”. What a joke!
Avoid Wanelo like the plague or you be sorry!
By Rad Rick
The Wanelo company is completely helpless. Not being able to communicate with an actual person over the phone isn’t their way of doing things. Emails back and forth that do not help, do not specify your case, do not even get to the understanding of issues, or just flat out not replying back to you is how they “help” their customers. There is a glitch on the app that bought an item I never wanted in the first place and shipped it to a state that I do not live in. They told me to wait to receive it, to return it, so I can get my money back. How am I supposed to do so if it wasn’t even shipped to me? I was ripped off and not helped in any way by Wanelo.
By Vitamin K23
This is a good app with nice quality replicas but I do feel they need to have free shipping , they would have a lot more customers and product being sold with free shipping on all items. Hopefully they can fix it
very angry🙄 1/5
ordered many different things and never received any of my orders. emailed them and never got anything back from them and also tried calling which was a nonexistent number . very frustrating to spend so much on an app to get completely scammed.
Good sight for knock off products 4/5
If you think you're buying the real thing, you're not. Idk how but you're not. I bought fake beats and work decent but look exactly like the real thing. Pretty cool. Although I would like a filter to be search by size. That would make my searching easier.
Se ve bien la pagina 3/5
No se si la pagina sera segura por eso no me atrevo a comprar por ella pero lo que se vende en ella se ve brutal
I shop here frequently 5/5
By Lady Cee Cee
Most items as shown. But clothing very hard to purchase. Wrong size cheap fabric not as pictured. I’ve learned which items to purchase.
Perfect for shopping lovers! 4/5
For those of us who have very little time to shop, this app is a great place to look for the hard to find item! I love the variety and that you can purchase authentic brands or, if you're on a budget, you can opt for the replica options!
Review 1 5/5
By Benihana Man
I’ve ordered two things from Wanelo and I’m highly impressed with the price, brands, and customer service they provided.
Disappointed customer 1/5
By sadly not happy
Very upset and dissatisfied. Sent the wrong item the first time I ever bought anything and when emailed to return no respond since more then a wk. item stink poor material and worst then a fake product. Waited more then a wk to get a response the 800 number is not even valid. Total Rip off.
Hice una compra que él delivery era estimado para el día 7 de Mayo del 2018 no e recibido nada ni mi paquete ni me an reembolsado mi dinero
First time writing a review 5/5
The items on here are very promising and you won’t be disappointed with the results. Just keep in mind that when shopping you’re very specific about your searches and read the descriptions provided thoroughly for a better understanding on your purchases.
Shipping is Horrible 1/5
It’s becoming very frustrating not receiving any communication with a representative who can explain where my package is. This has been a continuous matter over numerous of purchases I’ve ordered from this site. I am not satisfied and deeply appalled by your customer service, and the unprofessional and deceiving site they advertise, I’m going to put in a review on every website you advertise on to let other know about this bogus business. They’re lucky if someone doesn’t file a lawsuit against your establishment poor work ethics.
Didn’t receive refund 1/5
First few purchases went fine then I didn’t receive two separate orders from a seller. Still waiting on refund for half the order a month later. Poor communication when I email. Use at your own risk!
I love shopping 5/5
Es muy buena la app
They say something is like $0.01 and then shipping and taxes make it like $15.00
Worst. Ever. 1/5
This is the worst online or app based shopping platform I have ever encountered. I returned a purchased item (valued at over $100) within 7 days of receiving it and it took over a month to receive credit. Yes, that’s right: no refunds, only credit. I tried to use my credit to purchase another item and the item was listed as “processing” for over 1 week. In both instances, it took Wanelo customer service over 48 hours to even respond to my complaint. As soon as I receive the “processing” item, I will delete the app and never look back. Waste of money, waste of time, incredibly slow customer service.
My style, not my shipping 2/5
I love all the clothes on here it legit has every outfit and clothes I’ve ever wanted and it’s all my style. But unfortunately now I just have the app to daydream about buying the clothes. The shipping cost is atrocious. You get all excited because a Tommy Hilfiger shirt is $6 and you’re about to buy it and then BAM it’s $17 because of shipping.... That’s a bit ridiculous...
can’t post products 3/5
The app crashes whenever I try to post a product
What a joke 4/5
I’m rating this 4 stars so everyone can see this review. Do NOT buy from this app. The quality is extremely cheap, the sizing is all wrong, and they take forever to ship to you. I’ve bought from here a few times and I will say some times you get lucky with a purchase, but majority of the time you get exactly what you pay for, crap!! It’s cheap for a reason, you get what you pay for I guess. Also the support team is awful. I had an item in my cart I didn’t know about and when I went to check out it didn’t give me a summary of what I got until after I had already got it. The support team did nothing to help so now I have crap on the way that I didn’t even want. Good luck to the rest of you. My advice would be to look at the reviews before getting something.
I love Wanelo but... 2/5
I’ve been using and loving Wanelo for years. However, this current version of the app crashes every time I try to post a new product, and it won’t even upload. I keep having to switch to desktop to keep track of things and it’s a bit of a pain
DONT DOWNLOAD OR PAY MONEY 1/5
I don’t write reviews but for the past 4 months I’ve been fighting to get my money back over an order than never even shipped out. They can’t answer the phone and demand that you email them... they don’t sign off their emails with their names... they won’t give you money back. If you want any help you have to file a complaint with the bureau of consumer protection and even then you’re never sure if you can stop them from doing this to anyone else. Please... read this review and don’t get your hard earned money taken from you.
Smashed boxes and fake stuff. 4/5
I like how this app has “Authentic” stuff for a very cheap price but some of the stuff just looks like Knock offs and fake. That is not good on the Customers Part as well as you alls part because for one, you can get very bad ratings and more than likely, lot’s of people will stop shopping here. A lot of the things are pretty cute too. Also, where is the shopping bag option? What if we want to purchase more than 1 item at a time? Please improve these things. What about expedition shipping? This should be an option sense some things will be 90 cents but the shipping is 10 Dollars or something is 5 Dollars and the shipping will be 12-15 Dollars.
Caution is advised 1/5
You’re going to see a lot of nice things on this app. But I would advise caution in buying anything. A lot of the items have unrealistic prices, enough to be tempting for you to want to buy. But I assure you that’s not what you’re going to get, if you get anything at all. I ordered an item and it never arrived. Wanelo also never answered any of my questions in an email I sent them. Things like how do they verify their sellers? I was very concerned that there might be a fraudulent activity or scammers on this app. And I am confident I can tell you that there are. So word to the wise, if you’re going to use this app do not attach any type of account to it. And use it strictly for “window shopping” better to be on the safe side and just assume that it’s all fake. If you want legitimate sellers you have a better chance with amazon or going directly to the company of the product you want to buy. This app is very sketchy so don’t buy anything here. You’ll regret it.
A few things still need fixing! 3/5
It’s good so far, but there are still many glitches. 1. The profile photo never shows up. 2. When you swipe through photos it never gets rid of the choices you Xed out. 3. Sometimes the app will kick you out at random. 4. Sometimes when you type in the search bar another tab covers the words which is annoying.
I also wish there was a filter for home decor and that the app still didn’t have sold out items up.
Sorry to be so critical, but these would be awesome improvements!
Crap for sale 1/5
If you want a bunch of cheap junk from China, this is the site for you. The worst. Ever.
Used to love it. Too many ads now 1/5
Rip the good Wanelo free from ads and mandatory daily deals
Keeps Crashing 1/5
I’ve been using Wanelo for quite a while now and I haven’t had any problems but recently, the app has been giving me some trouble. Every time I try to post a product, the app gives me the little loading sign for about 3 minutes, crashes and takes me back to the home screen. Please let me know how I can fix this!
The pop ups 1/5
The pop ups are driving me up the wall.