Sunglasses aren’t dark 3/5
I’m disappointed at how lightly tinted my new Warby Parker prescription sunglasses are.
AMAZING COMPANY 5/5
I don’t typically do reviews. However, I really felt the desire to share your opinion of this company.
OUTSTANDING CUSTOMER SERVICE
REFRESHING RETURN POLICY
I have purchased multiple pairs over last few months and could not be more satisfied.
Great Glasses 5/5
I love my glasses so much! I chose percey in Jet Black and they’re amazing. I honestly have so much confidence now. They came in 4 days!
So much fun! 5/5
I loved the entire experience. From picking them out, trying them on and then purchasing. It was super fun and surprisingly affordable! Plus they have a 30 day return or exchange policy. Really made getting new glasses an enjoyable experience.
So this year I had determined within myself that I was going to get two pair of glasses. I ended up buying a pair of glasses from my optometrist office, and a pair from Warby Parker. It has now been a week since my orders came in and I’ve had the opportunity to wear both pair of glasses. The pair from the optometrist office is the Silhouette frameless glasses. They are super lightweight I’m very comfortable, but the lenses are very big and it seems like the prescription is just a little bit off. I got the Durand LBF Crystal from WP and they are only a little snug, but on the money with the Rx. I am HIGHLY satisfied with the quality and the style of these glasses. Will definitely by from WP again.
i love my new glasses 5/5
i love my new glasses!
Not impressed 1/5
By Not Impressed 2258
I am not impressed with the time it has taken to get here. Said two weeks now the push back another week for the ETA so who knows when they will actually come.
Very disappointed 1/5
I have not had my glasses very long and paid plenty for them! They are scratched already and I have been careful!! Doubt I’ll buy from WP again!
Love These!!! 5/5
I cannot stop looking in the mirror. Quality frames!!!
Not friendly 1/5
By 165 2
This site is not iPhone friendly. Will not except auto fill. Not pleased
Coolest readers ever! 5/5
I needed sturdy reading glasses. I got tired of the flimsy kind that barely fit anyone’s face. I saw a nurse wearing the Kimball and got on the phone and ordered a pair that night.
I love these glasses. Such a light but substantial frame. Think architectural nerd kind of glasses...truly old school. I swear I see better reading with them too.
I have one complaint...the color of the pair I got doesn’t have that rich two tone of the true tortoise shell I first noticed both on the nurse and on line. Mine are mostly black. Such a bummer! I wasn’t sure how to get a pair with an equal amount of light to dark. Still gave them 5 stars for style, function and ease of order.
I love this company so much I just ordered the Langley and I have my eye on a few others, as well! I downloaded the App too.
The app is great. Communication not so much. 2/5
I ordered some frames for home try on and then no communication whatsoever. I have no idea when the frames will arrive. They use the Covid excuse but in this day and age you should be able to provide approximate delivery dates within 24 hours. To me, no communication concerning delivery is unacceptable in the age of Amazon. I guess since I really need glasses I’ll just go buy local. I really want to like this company. They make it very easy to buy glasses but maybe they are in over their heads.
Great app & user friendly! 5/5
Super easy to use and I love the virtual try on feature! Keeps all my info on file and easy to review.
Everyone should know about this company ! 5/5
Finally, not paying outrageous prices for glasses! Excellent website makes ordering so easy. Very pleasant experience !
Best glasses EVER! 5/5
I loved the fact that I could try on glasses without having to touch physical ones. The whole process was so smooth, very technologically forward, and just one less thing I had to worry about. I will definitely be ordering more glasses soon!
Try On - AMAZING!!! 5/5
Love the try in app! And that I could turn my head to see them at different angles...by far the best experience!!! Can’t wait to receive them!!
Amazing service 5/5
Love Warby Parker. From the virtual try one to the home sample box to the amazing customer service and 30day guarantee,it’s a great experience every time. And the prices can’t be beat. I’m never shopping at a glasses store again!
Great frame 4/5
By Miss Mimsyy
I’m glad I purchased these. I was looking for a clear frame but found the true clear looked awful. The rose water color is a great match for my skin tone. I went with the more round frame because I wanted to try something totally different. I’ve been wearing glasses for 30 years and Warby Parker made the process extremely easy.
Warby Parker is the best! 5/5
By el vira2020
I submitted new order an couldn’t quite get the PD right, after about 15 try’s we got it. They talked me through each one, how to to make the next one better. This is hard to do with 1 eyelid that droops. I appreciate all their help and advice.
Thanks Warby Parker! Carol Collier
Crappy company 1/5
I placed two orders from warby and both were huge disappointments.. the first time they send me a totally wrong pair and the second they send me a very defective pair. They clearly don’t care about they’re customers and they obviously don’t do any checks on the frames before sending them to you, I received one pair where the nose piece was super crooked, they are not ever wearable .. I will not be buying from this crappy company ever again. I spent almost $400 on glasses and they got almost nothing right...
Customer service 5/5
By elba song
Customer service has been top notch in all stores ( except the Fort Worth, TX one) and on the phone. The Southlake TX and the Dallas on Henderson 💕(extra great) location have been just excellent! Thank you!
Easy Peasy 5/5
By Good Game - good game
I like the app. WP makes buying easy. Tried the 5 pack try at home offer. Didn’t pick any of them. Frames are in expensive... the glasses... well, they got to get paid with something.
Love ur customer service!!!!!! 5/5
By Nana 1220
Amazing app and company 5/5
Able to attach picture of prescription, virtual frame try on, as well as free at home trials. Would recommend
Love my sunglasses!!!! 5/5
I just received my prescription sunglasses yesterday. I was a little skeptical because I’ve never gotten prescription glasses through an online business. Anyhow, I am beyond impressed!!!! Excellent quality, prescription is on point and affordable! This will not be my last time ordering from Warby Parker!!! Thank you Warby Parker
Wrong RX 1/5
Wrong RX in the glasses I ordered. I can’t see out of the right lense. Everything is distorted and blurry. I called customer service and was told I was given the right rx and that I just need a few days to adjust..... I’ve had this prescription for a while. It’s not a new prescription. I never have an issue with my glasses prescription. Disappointed and won’t be getting glasses from here again. Would not recommend!!
My opinion 4/5
Most of the frames I was interested in were not available for home try on 🥺
Wanted Something Different 5/5
By T F Jones
After seeing advertisements on TV I decided I wanted to try a different approach. First, I think many of the frame designers out there have lost imagination. Secondly, the choices are limited. So, I tried the virtual try-on with my phone. Then I had the five samples sent to my home. I quickly selected one and placed my order. I enclosed my prescription and had the lenses positioned for my face.
I couldn’t be happier. The fit is great and my vision has been greatly enhanced. Plus, I got the glasses in record time. And, I guess best of all, some deserving other person gets a free pair of glasses. Thank you Warby Parker. My faith in American business has been restored.
No PD measurement tool in app 3/5
Website tells you to measure PD on app, but can not be found.
Terrible Customer Service 1/5
By Can i cancel?
I ordered glasses on March 16th. After placing my order I received an email that asked for some clarity of my Rx and suggested I upgrade with 2 different $30 upgrades. One hour later I received another email that said the upgrades we $30 and $50. Fifteen minutes later I called and a representative said a mistake was made and that it was $50 and $70.
I proceeded with the upgrades (despite my issues with the dynamic pricing). Glasses were made and ready for shipment in March 25 and I should “start tracking”. On April 2nd they have yet to move 1”. When I write customer service they tell me it can take 24 hours to update. I’m like it’s 168 hours? They suggest I should be patient? Last communication suggested it’s COVID-19.
It’s now April 5th and my glasses have finally arrived. Twenty days, which would be fine with nurturing communication. I’m the least excited person to receive my new glasses, $800 later!
Love Warby Parker! 4/5
By C. Mewton
I love the at home try on feature! I have purchased glasses online from other sites, and every time I receive my new pair of glasses they end up looking ridiculous on me! Warby Parker eliminates the hassle of buying and returning glasses multiple times and waiting for the credit to hit your bank account.
I gave them four stars because I wish there was more of a selection for at home try on styles. There are always a few that I would really like to try, but are not available. :(
Love my new glasses! 5/5
I received my new glasses and absolutely love them and Warby Parker. The fit, accuracy and process to get them is wonderful. I would recommend WP to anyone who needs glasses. Great company with employees who keep you informed throughout the process. Thanks, Warby Parker!
Pointless download 2/5
Dont text me to download your app so that I can track my order and then not allow me to track my order when i log into said app. I go to orders and find my order (next step is not clear that you can click into the order btw) and find the “track order” button. It then brings me to FAQ on safari?! Not user friendly at all.
Best glasses ever. 5/5
By Soccer 04
Warby Parker is perfect. You can buy a pair of glasses for a decent price. I am a college student so its hard to find a good pair of glasses that you like for a good price. The virtual try on is amazing. It is identical to trying on glasses in person. I recommend 100% to try Warby Parker. You won’t regret it.
Amazing APP 5/5
Glasses broke very easily and company did not stand behind product 1/5
My glasses broke within 60 days of service after doing a minor adjustment. On your commercials I see how much they twist and bend the glasses and I feel that’s not accurate. The most frustrating thing was when I called to complain they only offered a $10 discount on a new pair. Why would I want to spend more money on a new pair when you didn’t even stand by your original pair?So disappointed in you guys because I told everybody how easy and great it was at first, now I have buyers remorse and I need to tell everybody how cheap they are
Everything is perfect! The fit, the style, the prescription, everything! I don’t know if I will ever use another company. Warby Parker is it for me! Thank you!
Love the frames! 3/5
By nightmare the funtime
I absolutely love the frames! The style and fit are perfect and exactly what I was anticipating to receive. The only problem I have is the distance vision is not very clear. I have an old pair of glasses (from my optometrists-office) with the same prescription and I see distance much more clear:( It hard to drive, especially at night because I can read the signs until I'm very close.
Not convenient 1/5
Had to go to the store twice and finally decided to just return the glasses. Lenses were blurry and because I didn’t get the exam done there I couldn’t have an optometrist look at it unless I wanted to pay for another exam. I was told to check with my eye dr to make sure the prescription was correct...at that point why don’t I get them from my dr. Very disappointed.
App rating 3/5
AR virtual try on for men’s glasses? None of them seem to have the feature.
Watts in Crystal Pacific 5/5
I am extremely pleased with my purchase! I used the virtual try on feature on the app to pick a pair of glasses and it worked out perfectly. Such an awesome feature, and my glasses got to me in5 days!! Prescription glasses with blue light block and additional features. Will definitely be buying another pair of warby parkers in the near future.
By Thom Dale
Excellent services! Ordered prescription glass and sunglasses and they are perfect. Got them really fast and in great packaging! Highly recommend to friends and family!
Warby Parker experience has been tremendous. Absolutely the easiest and least expensive way to get quality glasses. No hassle. Your local frame salespersons will try and tell you that you can’t be fitted correctly via the internet for transition lens..baloney!
Warby Parker doesn’t hike up prices nor try to sell you on this or that (coatings, etc). Remarkable savings through insurance. Highly recommend. My wife purchased a pair from WP after my experience.
Best way to order glasses! 5/5
Great experience! I ordered the try ons which came by the following week. A couple days after receiving my try ons, I ordered my lenses. They were quick about calling my doctor for my prescription (I didn’t have it on hand), and was less than 2 hours. My glasses came 3 days after ordering! 2 week process in total. I also had some difficulty with returning my try ons on time due to being on vacation. I messaged WP and customer service was amazing! I’m very impressed.
By Cindy writer
I am thrilled with my purchase. I ordered progressives so I was worried about how they would work (I’ve never worn glasses like this before). Now that I am used to wearing them, I am happy about the flexibility they provide as well as the style. I finally feel attractive in glasses!
First pair of glasses 5/5
I absolutely loved them of course I had to have them fitted and of course my eye place wouldn’t do it so since there aren’t many shops by me we took a trip to king of Prussia to have them fitted. They were amazing. Sadly I lost them on my trip to nyc :( only thing I would change about the pair I got was the blue light filter or maybe just get two pairs next time. Blue light filter worked like they should but being outside they changed the color of everything so I couldn’t see it in it’s actual beauty. Will be reordering my new pair from them again even if I gotta make the trip to have them fitted.
I received my first pair of prescription glasses from Warby Parker. I was stressed, anxious and suspicious this whole process was going to implode. It did not, and everything went exactly as Warby Parker advertised. I will be ordering my next pair from them.
Love my new glasses! 5/5
By Colorado Glasses
I bought the Esme glasses with the blue light filter since I’m working from home so much. Customer service was very responsive and helpful, and once my prescription was accepted my glasses came in less than 5 days!
Bless their customer service team they deserve the world