App is worthless 1/5
Can’t log in to the app but log into website, help with password won’t work on app. So if there stuff doesn’t work I guess they don’t need my Money
App doesn’t WORK 1/5
I’ve had so many problems with this stupid app and it makes me detest Wawa even though they have good food. Please fix it, it’s straight STUPID and doesn’t function properly.
Deleted the app and my rewards account 1/5
I could never get this to work properly. Always had trouble signing in. Would reset the password and then try to sign into the app (copied and pasted to be sure everything was correct). Would take several attempts of re-resetting the password and then when I would finally get logged in, the app would crash or nothing would load. Couldn't even get my rewards card to load so it could be scanned at the register. Too much frustration for minimal rewards. Deleted the app and my account as a result.
Do not get. 1/5
Cannot even select any store immediately glitches and asked me to select a store and etc etc. ticket doesn’t load in store most time appears to “go dumb”. Also the rewards are trash only .99 cent value for spending $50 is not worth my time and frustration at all.
Account Hacked, terrible security 1/5
My account was stolen and used to refill the account, they changed the information and they closed it. I called wawa support and they told me my account was closed when I have been using it for years. Told me there was no recourse. Tread lightly with this app, highly recommend not putting your CC information in.
I can’t sign in !!! 1/5
By bell 029
I’ve been trying to sign in for 5 days and I know my password and email but it never goes to the part were the app can let me order. It’s so frustrating and other people all say the same thing but it acts dumb with you I tried to make a new account but it won’t go the the third part of the process I’m just trying to put my gift card on it but I am just going to give up and delete the app.
Can’t select a location to place an order. The recent update broke the app. Extremely disappointed!!!!
Needs work 2/5
App constantly glitches out. When ordering
Used to be good 1/5
Since the overhaul update it is more steps to get to payment which is a huge hassle in line. On top of that the app constantly logs me me out now which is more unexpected steps to pay.
Also wawa rewards expire too quickly and there aren’t enough. It’s especially terrible that the “big reward” for every $50 that you build toward expires at all.
Ap crashes too often 3/5
The app crashes regularly.
Love it but needs improvement 3/5
I love the app, but it’s blows you have to reload the card when you go to the store, can’t do it at home or online. Also I wish you could scan receipts! So you get points that way. Some times your in a rush in the morning or forget your phone in the car. The idea and app is a good idea but needs improvement
One glitch after another 2/5
The app remains slow as can be. I got the latest version and added some money on the app in the morning. Later that day tried to launch to buy a coffee, and the app never started. Not happy at all.
Please fix !!! 2/5
Literally EVERY time I go to scan my rewards card or a gift card I have on my phone it takes FOREVER to scan or doesn’t scan at all. It’s not my phone, there’s no screen protector and yes I have my brightness all the way up. Tonight the ladies even tried switching scanners and everything else they could think of. It shouldn’t be this difficult to scan it. Causes a line hold up and I’m not getting my rewards savings!! Please fix this issue.
still garbage 1/5
tried this app a few years ago. no good. poor ui. crummy experience on a tablet. no accompanying web site either to offload the task phones are bad at: typing.
gave it another try today. still no support for apple pay, and it requires location tracking to used. why? starbucks, dunkin’ donuts, and panera don’t. entering a zip code is good enough for them. what’s worse, this company is now such facebook-class slime they want always-on background tracking. “only while using app” isn’t good enough. it complains endlessly.
I can’t even sign up! Worst user experience ever! 1/5
By Ramon Dario
I downloaded the app first, then started to sign up and when I clicked submit at the last form page I get an app error and I should contact Wawa to assurance. Really? Your app couldn’t process a simple form right!? I design web apps and the fact that you couldn’t get the most important part of this app right is not a good look.I tried signing in thinking it was created I and an error message tells me the email is already in use. Then when I try to do an email recovery, it alerts me there’s is an error in their app. Yikes, what’s a terrible app.
Latest update broke it 1/5
4.3.15 crashes- will not even open.
App Could be Better 1/5
The one star review is due to orders only being revived by the location once you arrive. This is ridiculous. The reason for ordering ahead is so it’ll be ready when I arrive. If I send someone else to pick up the order or pick up an online order for someone else, the order isn’t received until I arrive or that person arrives. I’ve spent almost my entire lunch break waiting for an order that I placed online.
Update 2 Days Ago 1/5
On all the updates, the app has been working except this recent update. All you see when you use the app is part of the Wawa logo and a coffee cup. It does not beyond the beginning.
Non working 1/5
No longer works. Uninstalled and put back in. Just keeps crashing. At store in line to use and you look stupid since you have to keep saying hold on and finally give up since all it will do is crash.
App is broken 1/5
Loading the app fails to get past the initial loading screen and then crashes. I deleted the app, redownloaded it, and restarted my phone but the app still failed.
WaWa you are better than this!!!! 1/5
By Hedda H
I should be able to leave zero stars since I can’t get the app to work at all! I have deleted it and reloaded it, still won’t work. When it did work it would log me out and not let me log back in. What is the point of this app other than to frustrate your customers? I’ll be getting a rewards card at another local store and making my purchases there. Thanks WaWa!!
App loads too slowly 2/5
As others have stated, this app loads too slowly or sometimes freezes at the load screen. Makes it impossible to use during checkout.
You broke it 1/5
The app won’t open now
Crashes all the time 1/5
The latest update crashes every time I open it. Now I can’t use my cards or get rewards points.
Needs to be fixed immediately.
A0p stopped working 1/5
This is awful. App not even opening up.
App no longer open with latest update 1/5
Completed latest update and now the app no longer launches
Crashing don’t waste your time ! 1/5
Keeps crashing on home screen!! Can’t EVEN GET IT TO OPEN 2 GET MY REWARDS ... n cant even sign my fiancé up on his phone n I’ve tried many times uninstalled n reinstalled n not working !
Tooo many bugs ! Don’t waste your time !
App Won’t Open 1/5
Ever since the update the app won’t open on any of my families iPhones. This use to be a wonderful app for WaWa but now not so much.
When it actually works, it’s great 2/5
I don’t write app reviews, but this app is begging for it. Wawa can’t get this thing right. At least 30-40% of the time, it won’t open or it crashes. Lately, it’s more like 50-60%. I use the app every single day, twice most days...if I can. The developers should be able to do better. The updates do nothing more than slow the thing down or stop it from working altogether. Fix it.
Keeps crashing 1/5
I can’t even get into the app. It keeps crashing.
Latest version as of March 7, 2019 does not work iPhone 8 1/5
Title says it all. Wish I could revert
This app is not working anymore 1/5
What the heck is this???? 1/5
Just downloaded the app it it does NOTHING.
App is garbage and doesn’t always count purchases toward rewards 1/5
The App crashes constantly. The issue started with the last update. Lucky for me there is a 7/11 across the street and their software works. Let me know when you fix the app, I will probably return then.
This App is Falling Apart 2/5
Haven’t been able to login for weeks. First, the login page would just keep resetting, and now the app just crashes on the loading screen. I’ve tried reinstalling but nothing. A store manager gave me a number to call (1-800-444-wawa) and they said iPhone users are having some issues and they promised to call me back within 24-48 hours—no call back after a week. I’ve got two rewards and more than $80 locked up in this thing!
Loaded money on this app card, used it twice, now it CRASHES every time I try to open. Not happy.
Not working 1/5
It’s that simple...
Crashes :( 1/5
Just installed this app and it doesn’t even start. Only the first screen of Wawa and crashes. Low quality app unreliable.
App Won’t Even Open 1/5
My app won’t even open - I’ve tried redownloading, restarting phone, wifi vs. cellular. Means I can’t use my gift card balance or rewards. Needs an update.
Poor User Interface 2/5
The app consistently logs me out, and then does not recognize my password when I input it. When I go to change my password, the app will log me out, and then not send me an email or give my any assistance in resetting my password.
I love the reward system, however the amount of times I have to input my password to log in, then to reload my gift card, only to have the app not recognize my password makes me want to not use the app. The rewards are nice, but most times I’m forced to pay with cash or card because of how inconvenient the entire app is.
It won’t even allow me to select a store to order. I assume the stores near me don’t support it, but it would be nice to have that confirmation in the app.
Please simplify the reload process 3/5
Please incorporate Apple Pay and 5 less steps to get to the reload option.
Worst app ever 1/5
I downloaded this app when it first came out. It was miserable then and it’s miserable now. I’m trying to sign in and the app won’t even load. So much for convenience. It kicks you out constantly what’s the point to being faster if it takes longer to bring the app up than it does to swipe your card.
I work across the street from a wawa and tried to order a few times with the app because it’s a very busy store, what’s the point of ordering ahead if the app doesn’t put my order through until I get to the register, then have to wait 20 minutes for my food. Would give zero stars if possible
Love Wawa, Hate their poorly done app 1/5
By Paul in Sarasota
Tells me password is wrong. OK, I reset it. I try to log in again and nope, still says password is wrong. Thanks for wasting my time.
Slow to load. Logs me out randomly when at cashier bout to present. But at least it has nice perks using the app.
Needs a lot of work 2/5
By Not A Happy User 15729
This app hardly functions. It seems the only thing I can use on this app is the rewards card. Everything else will give you an error and does not work. I tried adding my credit card, it did not work. Tried to order food ahead of time, it did not work. Even when I first downloaded it, signing up was an act of God to get it to work. Very frustrating
App does not work 1/5
There’s so much wrong with the Wawa app.
1. It’s SO slow (if it even works in the first place)
2. I’ve never been able to sign in on the app. I fill out my login information and click login and nothing happens.
3. Very clunky! It feels like an app from when the iPhone and apps were first invented. Doesn’t do much of anything and whatever it can do it doesn’t do well.
App will drain your battery if you aren’t careful 3/5
The app is very useful for ordering from stores (when it works), but make sure you aren’t on the “Pay” tab when you quit the app or the app will continue to use your GPS long after your order is done. This will greatly drain the battery. Exiting the app on any other tab but “Pay” will cause the app to stop using the GPS.