App is trash 1/5
The app does not save your favorite store so every time I go to order it I have to make sure the correct store is selected. Where I live there are three stores on the sane road very close to each other. Select the wrong one and you have to be late to worm to get your breakfast or just live with the fact you've wasted your money. How hard is it to save a variable in an app? Fix this and I’ll go back to using the app.
Every single time I have to maximize the brightness on my phone at the point of sale. This delays my transaction and holds up the line.
I don’t have this problem at any other service provider.
Wa wa :( 1/5
By Dusty bottomsCo
Crashed about 10 times in a row. Pick up food feature not working well in practice.
Not working 3/5
The app stopped
Logout issues 1/5
The “Pay” Home Screen Quick Action opens the app and then tells you to log in. Still broken.
When I remove the app from memory and open the app without the quick action, I am logged in
No reward points for gas purchases !!! 1/5
Really ?? Isn’t it a gas station 🤪
What a joke , also their Tuesday free coffee prom ended , good bye delete app 😇
VPN issues 5/5
I love the app and easy it is to maneuver through, my only complaint is that it won’t function when my VPN is turned on. I have to turn it off in order to login. That’s all I’ve got.
Horrible App - Crashes, Signs Out or Won’t Open 1/5
Disappointing. Worked occasionally, but eventually failed. I have a new iPhone 12 and the WAWA APP kept erroring out or wouldn’t open at all. Finally removed it (could never get full benefit of it to use anyway as somehow they think it is OK to have lines too long to wait and purchase inside)
Wish I could login 1/5
Can login on the web just fine, but get errors on the app: VE002 or something. Used to work, but not anymore.
Would be great if this got fixed.
Function issue 3/5
I keep getting error ME001 and my purchases are not being recorded or added to my points. Please advise.
Wish I Could Give Zero Stars 1/5
Every. Single. Thing. That this app claims to make easier... does the exact opposite. Order ahead? More than once, I’ve arrived to find they never got my order.
Reload Balance? I’ve put $100 in the payment menu, it’s confirmed, I take a look at my online banking and the money has gone out but when I get to the store, I suddenly have Zero Balance. That has happened twice.
The app constantly crashes and signs me out JUST as I’m trying to pay or redeem a Reward at the register, which pisses off the people in line behind me.
It’s giving me a hard time again right now. Trying to sign in on both phone and iPad but keep getting the “Oops! Something went wrong” message with different error codes for each. I don’t know what’s wrong, or how to fix it, and I just don’t care any more. Hitting “Send” on this review, then deleting it from both devices. Unbelievable.
Needs to work on order process 2/5
Placed an order on the app, but it does not easily tell you how to pick up and pay for the order. Needs to include how customers are expected to pay for the app, including that the device with the app needs to be with the customer when they go to pick it up. (I know this sounds silly, but if one person orders and someone else goes to pick it up, they may not be able to). The app does a poor job of conveying the pick up process and providing the necessary info.
Wawa Awards app is not working 5/5
Try and sign me in my email doesn’t work so I need help I want to get it working!
Good app but REALLY slow 3/5
The app works well once it opens, but both clients and store workers agree it takes forever to load each portion. We are all tired of watching the geese fly. Please get your app people to work on this.
Please fix your app 1/5
I would put zero stars if I could. Some people don’t like mayo on their sandwiches. And there’s no option for that on the original roasted chicken.
App doesn’t work 1/5
I’ve been having an issue with this app for a month now. I’ve contacted support and they never get back to me. I always use my rewards card when I make a purchase but it never has my rewards totally go down and all my purchasing have been pending for a month. The app always has an error and it doesn’t eork half of the time.
Needs an update ASAP 4/5
I like using the app and getting free stuff but I’ve purchased 3 times already and I have not received any points from my 3 orders. It’s been over 24 hours. Please fix this!!
Trouble with app 1/5
Have tried for several days to use app and it keeps coming up with an error message. Tried reloading the app several times even turned off the VPN and tried. Frustrating as I have a gift card with $$ on it and rewards points to use. Sent an email but no response even checked spam email.
Apple Pay takes my money but my order doesn’t go through. They don’t see it at the counter and it doesn’t show up in my recent orders. I’ll be contacting my bank for chargebacks.
Can’t scan rewards from apple phone at full brightness and 85% white point 2/5
What the title says. You’ve prolly got a dozen reviews whining about that. Not a full review. I apologize for that. Thanks for reading.
Great app, one small issue 4/5
Love this app. Only issue is if I have multiple gift cards I would like to merge all of them in to one.
Times up 1/5
I went to use my rewards for a free shortie sub and it said I had 15 minutes before it expires once you open it....by the time I ordered my sandwich and stood in a long line, my 15 minutes was over and I couldn’t use the rewards!! Why is there even a stupid time limit! Maybe if there was more than one register open for the tons of people standing in one line, I MIGHT have made it in time!
Wawa app 1/5
By vin 6089
I order my lunch for work in the morning before I head out , app use to work great till I downloaded the new version. 2 times my order was processed and paid for when I went to the store they had no records that I ordered , my app also showed no records but it still charged my credit card . I called Wawa customer service and they refunded my money said I have to delete the app and upload it again ,worked for another week but today the same thing happened. I will not be using this app anymore
Worst app yet 1/5
I can never use this app. Always says locked reset password. I do and still can’t use it.
Major error issues, never works 1/5
This has app has had error issues since I downloaded. I was able to place about 3 orders months ago before it had problems. Haven’t been able to use it since due to error code IE5002
Worst app ever! 1/5
Always crashing! Can’t sign in! Requesting help with password and app freezes. I keep getting “app error.” Terrible! Constantly have to stand in the store and fight with this app.
Leaves me with a very low customer satisfaction experience. Why should I have to go thru this hassle over and over everytime I go to WaWa.
WaWa needs to fire their developers for such a crappy app.
Here is my response. bye bye WaWa!
The app keeps failing
Can’t login 1/5
Reset my password and it still won’t let me login. I go to Wawa everyday and would like to use my rewards!
Doesn’t work!!!!!!! SOS wawa corporate!!!! 1/5
Error code: ME0001
Says connectivity issue and to retry.
I retry and then it tells me unable to verify my email.
What’s wrong with your programmers???
Fix it NOW.
Can’t log in 1/5
By Media smoke
Reset my password twice and still won’t let me log in, missed out on my free sandwich.
No cellular service for app 5/5
Edit. The app is working great now.
Since the update, I cannot access the app without using WiFi.
Major problem with new update.
Great app when it Works 2/5
This app has been problematic over the last year or more, connectivity, login, error messages. Today I can’t login to the app (error VE002). Bug fixes don’t seem to matter, last update was a week ago.
Can’t login App is Worthless. Get new IT leadership.
The scan in store DOES NOT WORK 1/5
Dear Wawa, please get your **** with this app together. I have waited at a payment station for 5mins before, trying to get the app to scan. It would be faster for me to type the card number into the card reader, but somehow the cashiers never know how to get to the place where I can do it.
My brightness is always all the way up. I took off my screen protector. I took off night mode... Over the past 6 times I’ve gone to Wawa my app has scanned once. Please fix this.
Sincerely, a customer of 15+ years.
Won’t let me sign in 1/5
Reset my password several times and won’t let me log in. Useless
Good app but frequent issues 3/5
It’s a good app. If you love Wawa or you just find yourself there often, you should definitely have this app. My only caution is to prepare yourself for some issues from time to time. Usually it’s that the app signs you out periodically and gives trouble to get back in. Most recently, it signed me out and then would not accept my password. So I changed my password about 3 times, and even though successful online, the app still wouldn’t recognize it. Pretty frustrating when you are trying to order ahead or even take advantage of some of the promos running but can’t get into your app! Anyway, I ended up having to delete and reinstall the app, and it finally accepted my password. Hopefully this helps.
Signing in rmerror 1/5
Always getting an error when signing in even with correct email and password.
Have only been able to use twice 1/5
Giving me connectivity issues for no reason whatsoever
App is broken 2/5
The latest update prevents me from signing in telling me that my user is already used. Of course it’s used, it’s my user id.
Please fix this!
Recent Update Broke App! 1/5
Can’t login anymore. Password problem; only option given is to reset password, which doesn’t work. Website has 2FA, but no such option in app.
Can’t sign in 2/5
By Da fav
I have tried multiple times to reset password and made a new account but the app will not sign me in saying error message. Please fix
App needs work 3/5
I have encountered many problems with app before, especially with rewards that are on 15 min timer and won’t scan til it runs out😢. But the new app would not scan gift card. Cashier said its saying loyalty. I know there is now a rewards scan bar so she scan it too but that also says loyalty. Luckily I have the gift card in my apple wallet and she scanned and it worked. Frustrating
App unusable after denying always on location access 1/5
Even after un/reinstalling has connectivity issues with logging info an account
Notification Glitch 1/5
Why is it always showing one notification on the homescreen? Can’t get rid of it.
Completely broken...As of 12/22/20 Doest work
This app is absolute trash! I received a wawa gift card and though it would be easier to just add it to this app right? WRONG! I was able to add it and use it once. Now the app will not let me log back in, keeps saying “there is currently a connectivity issue with your device, please retry” (error ME0001) I’m able to log in on the browsers with the same email and credentials but can’t use the app which has money on it I can no longer access.
App malfunction 3/5
Love Wawa, but the app has been a mess lately. Every time I have gone to use it recently it hasn’t worked. I have gift cards on it and can’t use them. It won’t even log in to it. Whatever is wrong I hope it gets fixed soon. I need me some Wawa
This app always has problems. It always signs me out or gives me “Something went wrong, we’re sorry but there is an application error, please try again or contact us for further assistance”, when I try to log in. I’ve reset my password several times, but nothing seems to work.
Always problems 1/5
Never works on days they have free coffee or I have a reward that’s about to expire. Even after updating and reinstalling. Says I have connectivity Issues on my phone yet every other app and site work.
Glitch in the app 3/5
Since I downloaded Wawa app I’ve always had a problem every time I get to the checkout screen the page goes blankI have a race the app re-downloaded it refresh everything and nothing seems to work