5.2.4 update 1/5
I just refilled my gift card and then this comes out and logs me out. Great thing I know my passwords right? No. “Something went wrong” keeps popping up. I did a password reset to see if that would work. Nope. I haven't even gotten the email. I have been putting everything in correctly so I know it is not that. I really liked Wawa and I thought this app was pretty good. Now it’s just crap.
Does not work as intended 1/5
By WPR IV
I have use this app on countless occasions. The food I ordered is often not prepared with the staff having not received the order. I highly suggest that this problem be corrected.
Literally does not work 1/5
I love wawa but absolutely hate this app. It doesn’t allow me to sign up or log in. Literally broken.
10 taps to place an order 1/5
This is the most not-user-friendly app ever. Placing an order from favorites takes 10 taps 😳
Can’t sign up new account 1/5
I want to use mobile ordering but I can’t sign up for an account. It gives an error message every time. I even tried to sign up for an account on the website but it still gives me an error.
Terrible app 1/5
Missing half of the food items/customizations, constant error adding a card, forces you to load a balance to spend
Unable to change birthday 5/5
Birthday is stuck as current day. Will change to 5 stars once app is fixed.
The only way to pre order Wawa is through the app and it won’t let me order items. It says they are all unavailable even though it’s items I get at that location every day. Was really excited to use this when in a rush and super disappointed that this basic feature doesn’t work.
Crashes every time I try to use it.
Rewards - useless 3/5
Mobile ordering is great, but you can't use the rewards with mobile ordering? Kind of kills the point of having them. Instead of walking in getting the food, and walking out, I'd need to get in line, scan the code and pay there. So I've never actually used a reward (probably the point in making them tougher to use)
App doesn’t work 1/5
By Brenden A. L.
iPhone 11 Pro Max won’t let me use the app at all. Crashes when I try to log in or sign up and I can’t even click one thing without it saying Something went wrong.
Really buggy and locks frequently. 1/5
Really disappointing WaWa. Running your app on an iPhone 11 Pro and it locks up or refuses to sign in routinely.
Wawa FAIL!... 1/5
Horrible app. You can’t place an order without creating an account. Once you VERIFY your account via email you STILL can’t place an order without signing up for ‘Rewards points’... Fast train going nowhere. Deleted app after 5 minutes. Waste of time for mediocre hoagies at best.
Pay when you arrive 5/5
By Cory 2020
WAWA THANK YOU. I love that I can now order and pay when I arrive cuts down on wait time and only one transaction so I can pick up additional items when I arrive great update thanks again!!
Online ordering 3/5
I did a mobile order which the ladies behind the counter didn’t know I had one or what it was. Second you should have an option to click when I’m there or almost there at the store except making me wait 5 mins for 2 items I bought
Impossible to sign up or in 1/5
The password requirement is absurd, a generated strong password is not even good enough for this thing. Then, when you try to sign in, it doesn’t even work and returns a different error.
There is no verification when creating a password so who knows what you even typed in. Designer of this process should be removed from his responsibility on this app.
I can’t log in 1/5
I just signed up for an account and I’m getting an error when I attempt to log in
Too far behind other 2/5
By Jac Da 3rd
Unfortunately Wawa has no why to scan your rewards card at gas pump, nor a receipt scan to redeem your points after purchases. Also need better reward to redeem.
You can’t even customize your order because it always says “oops, something went wrong” or “maximum toppings selected” when selecting one item. And how is it that I can order non dairy milk on Uber Eats for Wawa but the app only allows skim, 2% or whole? I don't trust that.
App not working 1/5
The app isn’t working , everytime I try to log it keep saying that something went wrong Error code ME4003 , I even tried resetting my password .
Most annoying app 1/5
Would it be ironic if I said I work for WAWA and I can’t stand this app? Always logs me out... and I had 15 minutes of trouble trying to reset my password, and it wouldn’t even show me what I did wrong. I wanted to save time by ordering a sandwich, but it kept saying “error” every time I use it. Today I tried ordering a bagel sandwich and I feel like if I didn’t waste time on this app I would’ve been finished with my breakfast already.
For those who enjoy the app, good for you. For me, it’s a hassle.
The worst most aggravating 1/5
So I don’t write reviews at all but this aggravated me so much that I had to write one I spent the majority of my morning on sighing in and this app only says there is errors left and right horrible app!
App is Unusable 1/5
I’m downloading an app, giving your marketing team a direct line to my impulses and your developers can’t even nail down a user registration process.
Not sure how you managed that, but bravo!
Useless! Literally cannot use 1/5
I never write app reviews but this is insane. I go to Wawa all the time (before COVID, anyway). I have always tried to install the app but kept getting kicked out. I figure now is the perfect time to try ahain, for contactless ordering (which is promoted on a huge sign on their door btw). Create an account. Repeatedly cannot log in. Delete app and reinstall. Do it again. Says email is in use, so they know I created the account. Repeated error code. Absurd. I gave up. For a store I love, this is bananas and totally unacceptable, ESPECIALLY now!
Most Convoluted Process in Any App I’ve Seen 1/5
So you have to buy a giftcard to use this app, it does not allow you to just simply use your debit or credit card. This takes up time and you have to keep reloading the card.....from your credit cards if has stored. Which is basically just extra steps and lagging load times for who only knows what reason. Additionally, the load time when you tap items is ridiculous and most of the time the app does not work in the store to scan the barcode anyway. (At least in all the Florida stores I have visited.) Bottom line: This app is a whole lot of work for posing as a convenience.
Bad customer service 1/5
By None thanks
My account hasn’t worked in over a week. Password resets don’t work. Everything is updated. They took days to respond and did not fix it. Now they’re taking several more days and no response and still won’t fix it. This is a fix that takes 2 seconds and they can’t even get that right.
App will Not Load 1/5
By The Digital Guy
App will not load! All you get is 2 White Wawa Cups on the page and nothing else.
Deleted the App and Reinstalled it to no Avail.
Spent 24.86 today and didn’t get my Rewards.
WONT LOAD 1/5
By Argyle Rings
You ***HOLES! I JUST WANT MY SANWICH AND I CANT ORDER IT
Does not Login Unknown Error 1/5
Of all the things for an app to not be able to handle, logging in is the worst. I created an account today to make an order, but the app won’t let me log in: “unknown error me4003”. If this is some COVID-19-related intentional disabling, this should be communicated ahead of time. Otherwise, this app is a Möbius strip of incompetence.
Error code 1/5
It won’t let me sign in due to an error code and it won’t let me add my birthday so it’s stuck on whatever birthday it chose. Very annoyed.
I made 3 different accounts and it still wont let me sign in, it keeps saying my email or password is wrong and when I try to rest it it never sends a email to change it. Also tried putting my birthday in and it never shows up.
Makes it difficult to order anything! 1/5
The app is confused. It doesn’t know what you want & continues to log out of the account. Trying to place an order is either impossible or too much of a hassle. You’re better off going into the store & placing an order there.
App is crashing 3/5
App is crashing after update yesterday. I can’t sign in or sign up. Keeps giving an error and then freezes or knocked out of the app entirely.
If I could attach a screenshot of the error I would
Worst app. Never works 1/5
Used to love this app and now I hate it. It always crashes before it even opens and even if it does open, it requires you to change location settings to always on. Worst performing app as of lately.
Cant sign in. Keep getting weird error message. Also keeps going back to my old email after I signed up with another email.
Crashes immediately ME0001 1/5
I’ve installed, deleted, reinstalled several times. Soon as app loads up, crashes with error code ME0001.
Unusable, needs an update.
No customizations for drinks 2/5
Wish there was a way to customize lattes ..example: on the toppings screen (for lattes/frozen beverages) there needs to be an option to get whipped cream without chocolate syrup) .. or an option to enter in customizations
By 3\/@ñ nn€ÿ£[$
Can’t sign in. This is unacceptable from such a large corporation. Same issue everyone else is having. Unknown error.
The app won’t allow me to sign in for no apparent reason 4/5
“Unknown Error” wont allow login 1/5
I’m a big Wawa fan and downloaded the app in order to place a food order. While my account signup let me access Wawa’s website just fine, the app will not allow me to login. It repeatedly says that an unknown error has occurred. Many other reviews describe the same problem. I should have read the reviews before downloading this app. I’m disappointed in Wawa. They need to better test their app updates if they expect to keep their customers. A basic account creation and login should always be functional. This app is a huge fail.
App doesn’t work. 1/5
The App is untenable. The password not accepted after just creating it. Numerous attempts to correct using tools available to no avail.
Crashes when clicking on veggie hoagie and cheese hoagie. Everything else works.
Fix your bugs 1/5
Every time I try to order food it kicks me out of the app. I thought it was just my phone but my boyfriend tried ordering on his app and had the same problem. Terrible app
location requested always 1/5
By yolla lover
it’s the only one app request to make our location always available to use it no like the another app request it during using only and that’s killing our phone battery please wawa technician fix that
Triple Charged Me 3/5
Just wanted to add $15 to my app, got hit for $45. Weak guys, fix your app!
Logs me out constantly 2/5
I can’t tell you how many times I’ve gone to use my app for rewards at the register and it’s signed me out and I’m stuck trying to quickly sign in and holding up the line. I don’t want to have to sign in every time. If you fix it, I will use it.
Error messages 1/5
Installed the app. Entered my password correctly. Got a message that there was an unknown error. Tried again two more times and got the same error message. Deleted the app.
App Could be Better 1/5
I'd rate them -5 if I could. I used the app and ordered and paid for need chilli. Go to the location and the person says we don't have that today. Well, why is there an option to order and pay something via your app that you don't have. If you can properly handle your app of what you do and do not have to order, them remove the app from the App Store and Play Store.
The one star review is due to orders only being revived by the location once you arrive. This is ridiculous. The reason for ordering ahead is so it’ll be ready when I arrive. If I send someone else to pick up the order or pick up an online order for someone else, the order isn’t received until I arrive or that person arrives. I’ve spent almost my entire lunch break waiting for an order that I placed online.
Amazing Store, So-So App 3/5
By Life Wasted
First of all, thank you Wawa for all that you are. Literally, my favorite convenience store turned fast casual restaurant. The app, however, has stability issues opening even after updates. Seems there is some work to do here. Wawa, 10 stars. Wawa app, 3 stars.