Better quality and customer service than big name stores 5/5
Best place to shop. Ever.
Always Happy 5/5
By CJG Girl
I have always been happy with each purchase from Wayfair! Love the free shipping and how fast they get large items to me. Looking forward to my next delivery!
Can’t Search!! 2/5
By Travel Kitty
My search bar does not work! Please fix it - it is extremely ANNOYING to have to look through thousands of items to find one thing! Oh wait, I WON’T! Too many other places to shop from! Bye Wayfair!
Wayfair really does have just what I need!! 5/5
Wayfair is the bomb! I have furnish so much of my home and patio items from Wayfair :- the selection, price, quality, and delivery speed is second to none. LOVE Wayfair!
Quality products 5/5
Everything I have bought from Wayfair, and that’s quite a bit, has been beautiful quality furniture. All received in top notch condition and sturdy pieces of furniture. Love it and will be buying from them again in the future.
By devin doo
Love your merchandise very good quality.
Overall width filter is gone 1/5
You can no longer filter furniture by width. Only depth and height. At least you can do this filter on the website.
Wayfair is AWESOME!!!
Great service 5/5
Arrive before anticipated, easy to put together and looks great.
Love Wayfair 5/5
By Sherbear 12
I really like wayfair. Easy to use app.
Love all thins in Wayfair 5/5
I love all items. You can find all wat you want and for a good price!
Great Selection 5/5
I love Wayfair because they have a great selection for every taste. Also I like their prices, very competitive. I shop here regularly and haven’t been disappointed.
Purchase of rug! 5/5
Great purchase and excited when it arrives!
App doesn’t work 1/5
Got a flyer in the mail showing how I could see furniture in my rooms, virtually. Well, it doesn’t work. Can’t take a picture of s room, just comes back with “error uploading photo.” And there isn’t any way in app to leave feedback or get help on the topic. Even the Apple store app support link takes you to a web page with limited options and then asks you to call. Call! What is this, 1973?!
Love it 😊😍 5/5
How have I never found an app like this!?!?!? I absolutely love it!!! It is everything!!!!! This app is my go to for buying furniture!!!! I love it so much 😍😍😍😍😍😍✊🏽✊🏽✊🏽✊🏽🥰🥰🥰🥰
Perfect place to shop 5/5
Love you Wayfair ❤️
I ❤️ Wayfair 5/5
By Toucan Dad
So many great products at good prices. Easy to navigate, and quick shipping. I highly recommend!
not sn EZ C/o 3/5
check out not that easy, did a photo option of cc and would not take. had to enter manually & was a pain, kept bringing me back to fields that were already entered
So easy great products 5/5
Love using Wayfair always has the products I want with lots of choice in each department. Excellent delivery times, although sometimes packages come damaged, but that’s down to delivery not Wayfair.
Excellent customer service if you have a problem they fix it, no quibble, no delay, brilliant to be able to talk to sensible people who are very knowledgeable about their products.
Regular user, never dissatisfied.
Terrible search results 1/5
I searched for ‘mobile tool base’ and the results included baby crib mobiles and tool boxes with wheels. I don’t appreciate the unsolicited salesmanship and wasting my time. Nice try but I’ll stick with amazon for now. Maybe I’ll give it another look in a year or so.
Please put armed forces addresses in your state fields 5/5
A lot of us have our credit cards with our DPO, APO, FPO addresses yet the drop down doesn’t allow us to put state as AE, Etc. Please help
By Beth and Charlie
Products are usually great, website easy to, and response time is very prompt!
Account setup 1/5
Your payment and address setup is not even close to intuitive
I’m absolutely obsessed with Wayfair! I’m a proud member of wayfam so super excited to decorate my home with all the goodies that Wayfair sells!
Good experience thus far. 5/5
Nice folks to deal with. Customer service is very hfpful. This is my second order and thus far I have been very pleased.
Great Selections 5/5
I have purchased things for my retirement home. The newest one is a cubical shoe storage that I have had on a wish list. It was half off as well as the cubes I wanted. I have never been disappointed in the items I have purchased and am excited to get the shoe cubical!
Goo quality products 5/5
I have ordered several items from furniture to rugs. All have been true to pictures and great quality! Good delivery updates !!
Please fix the glitches 3/5
Love the app but my lists and items in my lists keep disappearing please fix these glitches and it’ll be a 5 star app for sure!!
Wayfair app 1/5
This app is not user friendly for professionals to get any answers for professional programs or to get tax exempt status set. No insensitive for the trade industry that I can find or get answers for.
Don’t sign up 1/5
The constant bombardment of text messages with their “chime” is over the top and there is no place to turn it off!
Sooooooo slooooowww 2/5
The app is so slow to process and takes forever "thinking" any time you add a filter or search something. Frustrating.
Can’t change user! 1/5
Accidentally misspelled my name when first setting up the app. It is impossible to change users of the app once one user is entered. Completely useless!
Happy Customer 5/5
By Woohoo decorator
Absolutely love this app and the products I receive from it!!
Love this site! 5/5
So far everything I’ve ordered from Wayfair has been beautiful and excellent quality. Recommend highly!
Super easy buying 5/5
Fast, easy, simple
Bed frame 1/5
Absolutely the worst experience I’ve ever dealt with ... I wouldn’t recommend wairfair products to anyone ... ordered a bed frame on 6/15/19 first bed broken out of the box and couldn’t assemble second replacement finally arrived on 7/18/19 after they promised to deliver and set up on 7/8/19 they didn’t follow up on delivery that bed also broken . I took a total of 4 days off of work to get this situation straitened out.. delivery team is the worst ever ... over a month later still no bed ... finally get bed and it’s also broken ... now waiting on
replacement parts which also took an additional two weeks ..unbelievable ... they had to credit the whole amount of the bed my wife and I are very very disappointed on this whole affair .. once again ... DONT BUY ANYTHING FROM WAIRFAIR ... !!!! They have completely dropped the ball . This was also my first and will be my last order or business that they get from me !!!!
Lorrie’s Review of Loving Wayfair 5/5
I have purchased at least five large items including a closet system and a California king bed along with a couple of other large items from Wayfair and I am sold! Here I am today… Purchasing another bed that I cannot wait to receive! Wayfair is the best not only for Quality but for decor! Everyone is always constantly asking me where did I get these unusual and beautiful items… I am always eager to share...Wayfair!
Love Love 5/5
By Mari Kvam
Easy site to decorate your whole home.
Thank you, Wayfair!
Purchases from your company 1/5
We are moving to a new state and am not taking any of our furniture and planed to get our furniture from you but now I found out your company supports Trump so we will be looking someplace else for my purchases.
I have unsubscribed from all email notifications and I keep getting them everyday. Very displeased.
Bad customer service 1/5
I ordered an (open box )pergola. Wayfair sent me an email confirming the order and gave me a delivery date. The next day I bought patio furniture to match the pergola. I went to track the pergola only to find out that Wayfair cancelled it. They didn’t offer an solution just said they were sorry .Bad business won’t use Wayfair again
Better than any other 5/5
I get what I order no problems
It is a little slow. 4/5
It has the features I like, but it is slower than the website.
Ella Mc Bride 5/5
I am so impressed with the quality and affordability that Wayfair offers. The customer service is excellent! Have told many friends👍
Hi I just signed in for this app, there’s a few things I would like but I don’t know how to get to the item I want to buy . Please help. Peggy Burkhardt
Dwayne G. 5/5
I just love shopping at Wayfair. The customer service lady was so awesome. Okay yes I forgot her name . When I placed my first order. She was so kind. And talk as if we knew each other . But , we don’t . She made me feel so relaxed talking to her. Also paid my bill over the phone . And that lady was so sweet as well. I will be shopping here as much as I can . Thanks Wayfair for your wonderful service.
Leaving product reviews 4/5
I absolutely love wayfair! They have great customer service as well. The reason I give it 4 stars instead of 5 is because every time I try to leave a review for a product, the app completely shuts down and exits out of the app and I keep trying to leave product with reviews with pictures but it never works! This needs to be fixed ASAP!!!
Contact number 3/5
By Funniest gem ever!
There’s no contact number to call and talk to someone....I’m on the app and I’ve been trying to figure out how to pay my bill for about 20 minutes and can’t find a way
Excelente las devoluciones cuando el producto no cumple las expectativas e incluso le devuelven el efectivo a mi me pasó y como me ayudaron sigo comprando en esta tienda de línea