Favorites List? 5/5
Initially, I was very frustrated not seeing my favorites list, I only saw the recently saved items. Now, realizing the app puts the list into a project section all is well. 👍
Wayfair is the best! 5/5
Wayfair is my “ go to” place for everything that I need. They are competitively priced and the customer service is superior to any company I’ve purchased from. I will continue to buy from them!
Favorites section 1/5
I’m only giving this one star as a complaint about the favorites section. It only works half the time for me. Often the app shows nothing that I’ve saved.
I love the prices of Wayfair. It’s hard some stuff not being free 2 day (I’m a little spoiled with amazon and Walmart) but everything I have purchased has been worth the wait and usually comes earlier than its expected delivery date!
By ELLYSSA G
I love shopping on Wayfair. Even when something comes either broken or does not fit right they correct the problem right away.
So easy to work with. Make my life easier.
About three or four times a week Wayfair just won’t let you see your orders, saved items or cart. Shows you as logged in but...
Pretty frustrating when you are in the middle of a project and trying to look at measurements etc
Cart/App needs improvement - don’t get membership 1/5
Really disappointing that the cart keeps emptying and I have to sign in and out constantly to keep shopping. Also wish there was an online help option - I really don’t want to deal with waiting on hold to speak to someone and, to be honest, I don’t really want to talk to anymore period - hence the reason for online shopping.
Also really thinking about asking for my membership to be cancelled - seeing as how the discounts advertised are not applicable to actual purchases - what a scam.
Favorites List Still Broken 1/5
By Big Will FTW
I updated the app the other day and the favorites List issue was fixed. But it appears to be broken again. Please fix this or remove the feature that keeps causing it to break.
Loading issue 1/5
Pages load then when you start to scroll or click on anything they go blank.
My one place shopping 5/5
Love Wayfair thank you for all your great sells
Great company 5/5
I saw your commercials and I really like
How your products are
Plus free shipping
I’m glad to be one of your customer ☺️☺️
Love their filtering option 5/5
I find a lot of great things on the Wayfair app because I don’t have to spend hours scrolling through things that aren’t appropriate for my needs thanks to their filtering option
Excellent Service and Quality 5/5
By Artist drake
As a designer I have been very pleased at the selection, delivery and quality of the products I have purchased from Wayside.
Great merchandise 5/5
By Insomniac suze
Quality, good prices and spot-on reviews by customers make shopping in this site s breeze. Just got a beautiful navy blue braided 9x12 rug for my bedroom that really pulled the whole room together along with the open box headboard - total for both well under $500-looks more expensive. Love it!
Everything including the kitchen sink 5/5
I’m in the midst of helping to renovate a property. We’ve been able to source many of our products from Wayfair at unbeatable prices. It’s become a shopping favorite.
Never disappointed 5/5
I have purchased many different types of items from Wayfair and have NEVER been disappointed. Quality, beautiful items always sent!
Love, love, love 5/5
By Dobies 3
Love the variety of their products...
By Nana from Flushing
Enjoy shopping at Wayfair. I don’t normally like to shop on line but I am always satisfied. They have great customer service and if a problem they will do everything to resolve and to assure the customer is satisfied and wowed
Love this company! 5/5
Great products and wonderful customer service!! Have purchased chairs, bar stools and rugs. Competitive prices, with wide range of quality - as in you get what you pay for, so you can put your $$ where it matters most - and people who are willing to spend time helping you be certain you’re getting exactly what you want.
iPhone Wayfair App Issue 2/5
I saved few items yesterday in my projects, and when I click on my projects today I don’t see my items. I think all my saved items are lost and I will have to start fresh again.
Love Wayfair 5/5
My preferred way of shopping!
By shay 2 hot
I love it 5/5
I ordered our first dining set I’m so excited.
So far so good! 5/5
So far so good!
Quality products 5/5
I love shopping online with Wayfair and have never been disappointed with any of my purchases.
Love shopping! 5/5
I love shopping at Wayfair! But Fedex has a difficult time finding my house so I deliver to my sisters house.
Great items, Great People, & Great Site 5/5
I have had Great service along with quality products. I could easily recommend these companies to anyone..... and have. Thank you to all employees, nicest people to deal with.
Excellent delivery experience 5/5
I don’t know what happened with the other reviewers. I had a great experience with my delivery. Also, even though I decided not to return the item, the process would have been extremely easy. Customer service was great.
Simply Amazing !! 5/5
By love creditone
That’s it !! Simply A M A Z I N G ! !
The Best 5/5
Love Wayfair and all its sales and view in the room access.
Love This Store!! 5/5
By Sassy 60
No matter what my dream design for a room is I can always find the design pieces and colors at Wayfair! Thanks for making my job so easy!
First time shopper 5/5
This was my first time shopping on WayFair and it was easy and enjoyable. Thanks!
Comunicating with WayFair Customer Service 5/5
Just wanted to say that since my first purchase with WayFair I have been completely satisfied with the customer service that I have received. I don’t have to wait to long on the phone, everyone is so nice and courteous is really nice talking to someone who can really understand what you want. I am very pleased with al my purchases so far. Keep up the good work. WayFair has and excellent customer service team.
Excellent Quality And Easy Ordering and Shipping 5/5
By M. Grashian
Excellent quality items for my home, and your app works better than any I have ever used for any kind of purchase👍. I’m redoing my house, and so far I have gotten a kitchen table with matching chairs, a wooden cabinet that holds the plastic trash cans, chairs for the dining room table, area rug for the living room, throw pillows, place mats, comforter and down feather bed, etc. And all of this has been on time, good pricing, no returns, and no damage through shipping! I will definitely continue to use Wayfair for anything I might need in the future...Thank you Wayfair for being there and making it so easy...
Excellent service and product choices. 5/5
By dont buy from this
Super over priced items will never buy from this app and also uninstalled
Your favorites don’t always show up. You’ll save a bunch of items and later you’ll go to look at them and it says “Tap the Heart Icon to Save Your Favorites!” Yeah. I already did that. A few hours later they’ll appear again... only to once again vanish into the ether the next day.
By Cartin 13
I love the great selection of bathtubs but just wish there was a way to determine which tubs had deepest soaking depths without going into specs for each one. But I love this site. Great selection on everything.
Satisfied customer 4/5
Good app and website. Lots of good products. My only knock is that the orders that I place on the app don’t show up from the web from my computer
Wayfair web site 5/5
By CI Sailor
Love this site, named by my contractor and it has been fantastic in remodeling my Bathrooms. It has everything you may need, lots of high quality choices and products of all kinds. It is easy to maneuver thru, the customer service is great and the delivery has been unparalleled. I’ve had several large, heavy items delivered and I received all intact and on time. I give it 10 stars!
Win Win! 5/5
Wayfair is amazing! High quality products for really reasonable prices, amazingly huge selection, free to-your-door shipping and great customer service... What more could you ask for?! I furnished a whole rental house in Michigan, while sitting next to the pool in Costa Rica. Everything arrived on time, or earlier. I didn’t see the products personally until a few months later, but when I did, I was extremely pleased with the high quality of everything. Very rare to have a whole project of that size come together with no issues whatsoever. During the process, there were some price drops. Customer service patiently adjusted my bill and issued a refund for the difference. I have made a number of purchases since that time, both to US and Canada, and my daughter used the wedding registry prior to her marriage, and have consistently received the same reliable quality, and on time delivery. Thank you Wayfair.com and Wayfair.ca!
Easy and found 5/5
When my wife is looking at furniture at the store I say check Wayfair. Not only does she find what she wants, she also gets the best price.
Great app 5/5
Easy check out! Much easier format on phone.
Recurring app issues 2/5
I provided app feedback and was told my issue was resolved. My favorites list kept disappearing. Well today it’s gone again both from the app and the web version. When I went in the app and tried to submit feedback again, the link the click submit feedback was no longer functional. Is there a feedback limit? Once you submit feedback once, you cannot submit further feedback? The issue I reported is not resolved. My favorites list disappears every two days with no indication of when it will reappear again.
Great shopping experience but app has bugs! 3/5
I really enjoyed shopping using the app especially the 3D viewing option but I had to reload my shopping cart twice. My items automatically disappeared but luckily they appeared in my recently viewed items list and I didn’t have to look for them again. App glitches from time to time causing the options/screen to “grey out”. Otherwise great pictures and comfortable navigation.
This place is awesome!!! 5/5
By Aaarrrggghhh in Tucson
I couldn’t find a comforter ANYWHERE but I found it here!!!!
By Borrelli says
Wayfair is ok so far
Great company 5/5
By the dry oyster
Normally everything comes in perfect. Once in awhile something is damaged, NEVER have I had any issue from Wayfair returning anything. Easy helpful and ready to please their customers, I can’t say enough good things about this company.
Unique items, stylish and great prices.
We have been in full house’s renovations for 5 years now, that’s a long time... Wayfair has given me inspiration and has successfully helped to fill in decor gaps, furniture gaps etc...
Just now I ordered a stone tile so unique for our men’s bathroom.
I had ordered a sample a couple of months ago, the other day two neighbors came by to see our new kitchen, I had the sample tile sitting on a table in the room they both were more into the tile than the kitchen.
So when they left I went online to order the tile for our bathroom...but wait, what? The tile was out of stock, no no say it ain’t so... thankfully I noticed the tell me when it’s back in stock alert notification.
I filled in the info and less than a week later, BAM! I just placed my tile order.
This is one Happy Lady sitting here, we could be... rather, Our house could be in a Wayfair commercial, literally.
Bathroom, kitchen, bar, bedrooms, dining, living, family, music room, outdoor lanai, offices... I’m telling you there is something in every room in our 6000 sq foot house from Wayfair.
I am not a “ in store shopper”, I hate Malls, this is the best way to shop ... the Way to shop is Wayfair.
Have fun, get crazy it’s the only WAY!