Wonderful service 5/5
By maria happy customer
Always find unique and quality items to make my home beautiful thank you!
My Favorite online store 5/5
Wayfair is by far, the absolute best shopping site I’ve ever used. The quality, the material is everything they said it would be. It is the first place I look when looking for home products.
Over all ordering and delivery 5/5
By gina dip
Everything I have ordered has been delivered on time as promised!
Site is easy to order and every item has had very good information.
I’m enjoying shopping for once! 5/5
Great selections and great pricing and great shipping expectations!
Office furniture?! 1/5
For some reason all I can view is office furniture.. even when I’m not signed in. Deleted and reinstalled- did the same thing. Unfortunate.
Good quality items 5/5
By Carol Crow
Every item I have ordered from Wayfair , I have loved. And orders come effiently
The best 100% 5/5
The best 100%
It's got everything! 5/5
We just bought our forever home and Wayfair has EVERYTHING we need for it! And the selection is phenomenal!
Virtually impossible to get a live customer service representative 1/5
The products are usually not bad. However, most customer service agents are incompetent and rude. Chevelle finally resolved my issue after hours of speaking with rude/incompetent agents.
Search doesn’t work 1/5
The search hasn’t worked the last 2 versions. IOS 13.x Searching something simple like desk or fan returns zero results.
The assembly service is the absolute worst! 1/5
I ordered a TV stand with assembly service. I was contacted by a technician before the item arrived and he asked me to call him back when I received the item. I called back and he told me that someone else would be assigned to me. I received a text message saying my assembly had been rescheduled for two days later on a Saturday. When Saturday came I started receiving texts asking how the assembly was going but no one showed up. I called Wayfair and they had to reschedule the assembly again for that Monday. On Monday I received texts asking me to login to the handy app to list the service I require, but the username and password I have do not work and the password reset links don’t work. I call the Handy helpline and they tell me that the account doesn’t exist because I used this through Wayfair.
Ridiculous UX 1/5
This app tries to sell me $4600 beds while showing landscape orientation video of it in portrait mode. No matter how I turn my iPhone, no portrait mode lock engaged.
I frankly don’t need any more information than that.
Wayfair Fan! 5/5
I love using Wayfair for all of my personal and business purchases!
Retiree at home 5/5
By Retiree at home
I absolutely love Wayfair!! This company has everything you need and assists your needs any way possible!
They are my go-to place!!
The best 5/5
Love shopping on the site always on time
Online shopping. 5/5
By kings way ln
Wayfair is the easiest way to order furniture and household items. Their prices are great. You see and hear from people that actually bought the items. I appreciate the reviews the most. Keep up the good work.
Signing on 1/5
By Is it just. me?
Will not let me sign on with my email and PW! When I request a code and try to use it always says time has expired! I have to go on line to sign into my account and order from there!
I just opened up a Wayfair Credit account, yet I am regretting not doing this years ago. I love their selection of goods and their customer service is great. Their return policy is also very fair.
Everything’s Made in China! Just shop Walmart 2/5
Wayfair used to be decent but now it’s just filled with crap from China. Might as well just shop Walmarts furniture.
A little frustrated 3/5
By E in Tex
Spent way too much time trying to buy an item. Finally got ordered placed.
Happy Customer 5/5
By Mama Kimby
I have loved everything I’ve bought. To heck with Amazon!
I usually do not complete reviews. I know everyone is working hard these days and I honestly just take the time with a review. Although I do read them. We have ordered many items from Wayfair the past couple of months while rehabbing our master bath. We are continually amazed at the service and fast, efficient delivery from Wayfair! Thank you so very much for exceeding our expectations in what has been a been a difficult experience. (Rehab/remodeling)
Easy to use 5/5
By Momma Milligan
It is very easy to find what you are looking for. All of the items I have ever ordered have arrived timely and without a problem. I would use Wayfair all the time.
Can’t log in. Keep getting “something went wrong” error 1/5
Every time I try to use the app, it says “something went wrong” when I try to enter my password. When I select to use a temporary code to log in, I get the code but then it gives the same “something went wrong” error. Won’t let me log in. I’m sure my user name and password is correct. The app has been doing this off and on for months. I’m taking my business elsewhere today since I can’t log in. Very frustrating.
Don’t waste your money 1/5
Don’t buy from them ever they are worst customer services they don’t help you I had issues for a whole month they still didn’t refund me every time I call they give me different answers. I’m legit serious I been waiting for a month for my payment to be refunded to my account with affirm. Don’t buy from them there items are really bad they break fast
Not able to use AfterPay for some reason
Scam prices read the fine print 1/5
By C the hat? its Mrs Nesbit
What a lovely pyramid scheme you come up with. Random orders get canceled but yet take 10 days for $ to come back then you yet they will try to process it again. I’ve had two orders get lost in transit with your refusal to assist me guiding me off to FedEx even though you are the ones that shipped it. Moved into a new home utilized Wayfair biggest mistake of my life. Had to purchase something from Amazon because my package got lost in transit and FedEx and Wayfare both put their hands in the air saying not my problem . PS still waiting for my hutch a month later. Hot tip unless you receive the package you can’t return it. What a joke.
Love the app, please stop changing security 4/5
By Not accepting reviews?
Love the Wayfair app and use it exclusively to shop for our new home.
Very frustrated with recent changes that appear related to security. In the middle of app sessions it pops out to a ‘are you a robot’ verification and after passing identification requirements the app starts throwing a system error. This forces me to go to website, which I’m not a fan of.
Misc Items 5/5
Always Had Excellent Quality/Service W Mayfair 😀
Wayfair - let the buyer beware 1/5
Wayfair changes prices with casino logic, shifting pricing structures on a dime. They will not do price matching on their own products - even if the price changes within 24 hours. They have sketchy business practices.
I love Wayfair 5/5
Everything I have ordered is awesome. I will be shopping for what I need
I like Way Fair because they have good stuff and great prices I brought a nice TV Stand, And a Chair.
Great website 5/5
Website is to navigate and items are display nicely.
Almost Entirely One-stop shopping 4/5
I am thrilled with Wayfair business keeping everything in one place - but I still shop around to make sure I am getting the best deal. I would love to have everything be best [price and see my shipping options when I select an item. Otherwise great quality and quantity!
So Many Options! 5/5
Im sooooo enjoying shopping on Wayfair! Im finding everything I need! Sooooo living my blue velvet dining room chairs!
Great selection 5/5
Love the great selections and sales. And he informative reviews help to make decisions.
Great place for quality home goods 5/5
Love the app! Easy to shop. Great sales. Love there products as well.
Credit card 5/5
By jenny coffee
It’s great I was given $95 off this card is very helpful.
Great site fair pricing and good products.!😊
5 Star Shopping Experience 5/5
By Belle Ellie1
I recently purchased 2 new bathroom light fixtures and they are perfect! Belle Ellie
Good products for the price 5/5
I have gotten a few items that have met expectations so far. Good bang for the buck
Very easy site to use and organized well
Late shipping 2/5
By Laverne villa
I saw my order saying the 18th June to 24th June now you changed it to 21st to 27th June , why you did that?
Great customer service 5/5
Sometimes things are not as expected or damaged, always resolved quickly.
I have used Wayfair. Any times but this is the first time I have gotten the CAPCHA message to confirm I am not a robot. AND I have gotten it like 7 times in the last three days along with lots of delays in loading and shutdowns. Not sure if Wayfair is having server errors or what is happening right now but not an efficient shopping experience this time.
App makes it so simple to order
Enjoy shopping at Wayfair 5/5
I have ordered many items from Wayfair over the last several years. All orders have been correct and and delivered on time as per anticipated delivery date at checkout. I enjoy shopping with Wayfair.
I love Wayfair! 5/5
I’ve made several purchases from Wayfair, both big and small. They do not disappoint! I will continue to buy from them and refer them to my friends.
Thank you Wayfair!
Wayfair Recommended 5/5
By PC Mani
Got what I was looking for at a great price. Recommend family . This app is as true s the commercials. Wayfair had what you need, and want!