Great selection and prices! 5/5
Love all the things Wayfair has to offer!
Solid Product Source 5/5
I’ve been using Wayfair for several years, purchasing several different products, and with only one exception, I have been absolutely delighted with pricing, packaging, delivery, and performance of the products I ordered. Likewise, when needed, my experiences in engaging with customer support services were comparably superb.
Great app! 5/5
Love it! Very easy to navigate. iOS developers really did a great job. Love the user experience. Haven’t experienced any on app crashes yet. Might want to tweek the Camera option to have the item layout presentation.
Password & Settings won’t work 1/5
By My name is Mary
On app, I enter password and it isn’t correct.
On website, password works.
On app, it says go to settings and I can’t find settings on app.
Wayfair review 3/5
By l varol
Sometimes merchandise is fairly priced and sometimes it’s discounted better elsewhere
You have to be a smart shopper
Website is easy to use
Close out pricing is more of sale pricing
I got better close out pricing 2 years ago through wayfair , and that’s why I believe a 3 star rating is fair
I am writing this because I have used Wayfair for 2 years and have never been disappointed with the quality or customer service. I recommend trying this website.
Excellent Products & Customer Service 5/5
I have purchased several products from Wayfair (rugs, bed frames, pet housing & supplies, etc.) and have been very happy with every single transaction! When a product did not fit in my space as expected and I’ve had to return it, Wayfair has provided amazing customer service, along with prompt return pick-up and refund. Each product I have purchased was supported with strong reviews and great prices and has proven to be of good quality. Thank you Wayfair; I enjoy shopping with you and expect to be a lifelong customer!!
By cek-Grammy cathy
Thank-You for all you bring to my cell phone & easy ordering!! Happy with all our orders!!
By sponge bobe
I love wayfair 😍
Credit Offered, app didn’t work 3/5
During check out, I was offered a $40 discount if I applied for a credit card. The page to apply for credit card was filled out completely, but when I tried to submit, it brought up a blank white page. Tried this three times and gave up!
Everything you need 5/5
So many options. Love Wayfair
Fabulous over the phone 5/5
By Ouch 51
Tiffany was a joy to talk with and very knowledgeable about the details of my order!
I am a Wayfair convert!
Call if you have ANY questions. I wasn’t left waiting on the phone... WOW WAY MORE FUN THAN NEIMAN MARCUS!
Thank you Tiffany and WAYFAIR
Very user friendly 5/5
Love the search filter options. Very easy to navigate and find exactly what I want for my home.
Beautiful material 5/5
I love all my things I got from Wayfair. It’s my first time buying online and everything came out Perfect. ☺️☺️☺️☺️☺️☺️
Excellent app for a great store! 5/5
We love Wayfair, and this app makes shopping so easy! We’ve bought lots of useful small items and floral arrangements, and made major purchases as well. We got a couch, a coffee table, and a large turquoise cabinet that give our living room a distinctive look. We’re both artists, and the deals on matted frames are unbeatable. ❤️ Wayfair!
Top-notch online buying 5/5
I’ve never been anything but satisfied with my purchases. Big shout-out to the online community for accurate, truthful and helpful reviews. WF customer service is a huge part of why the reviews are so good. Sounds irrelevant, I know, but because CS is so on point there is no need for complaining in product reviews. You just get helpful advice about the products and all of the complaints are dealt with elsewhere. Rarely do you see anything but honest feedback. Good or bad.
Love being able to get a virtual look of how the item will look in my room before I purchase it. That is so cool. Has really helped me to figure out what I want to purchase.
Wayfair makes things so easy. I'm able to help buy furniture for my family in New York. The deals are wonderful and the service is great!
Annoying lack of credit card choice 2/5
I specifically wanted to use a particular card to pay for my item & find out you can only use their credit or paypal. I added my other-than-usual card to Paypal, & went back to Wayfair to complete the transaction.
But: It doesn’t kick you to Paypal to let you choose either your preferred or alternative cards. It just goes DING! and uses the preferred selection. This is not where I wanted the charge added. Now it’s going to create a nuisance.
Love Wayfair! 5/5
Wayfair makes shopping easy!
Excelente plataforma 5/5
Excelente app muy completa
Happy repeat customer 5/5
By Tracy from VA
I really enjoy this site. I’ve ordered multiple things from here and have had great experiences. I did have one item damaged but another was shipped to me in a timely manner. Great customer service. Prices are reasonable and lots of selection to choose from!
Fun everything you need 5/5
Love Wayfair 5/5
Everything I ever need for my home is just a click away at a wonderful price. I LOVE WAYFAIR!!!
Frightening app alert 1/5
By bird loudnoisefromyou
How do I turn off your app alert sound?
Great Prices and Quality too! 5/5
I can’t help but be amazed that the variety of items Wayfair offers. Today I found some much needed items to assist me in the kitchen. Big or small—everything is at your favorite finger tips!
By Grant 1952
Everything I have purchased are Fantastic and the prices have been amazing
Better quality products! 5/5
Great job Wayfair for bringing higher quality products to the site. Only would appreciate better & more advanced ways to filter shopping on the site.
Sort by dimensions: width or depth
Sort by multiple colors accurately
Sort by textures
Satisfied 🌟🌟🌟🌟🌟 5/5
Absolutely LOVE LOVE LOVE Wayfair👌🏻
Wayfair account 1/5
I wish the app allowed us to make payments on our account instead of having to login on website.
Hate the doorbell notification 1/5
By Libby Too
Next time I get rid of the app
Love the boards. 5/5
It’s like Pinterest but you can actually buy everything! We just made our first purchase so fingers crossed that we get what we think we bought.
Why only 4 4/5
The reason for only 4 stars is because it hasn’t been delivered yet. But so far so good
Rug purchase 5/5
Tried navigating but Wayfair had the best pics and customer pics to really get a feel for what we were purchasing. Can’t wait to see it in person!
Customer Service 5/5
Always top notch!
App loads terribly 3/5
Half the time I can’t get order details or tracking to load in the app.
Great selection, quality and sales 5/5
We have been pleased with our Wayfair products. I check here often to compare with other retailers and this is my preference for home and office.
By joyce cg
Customer service is wonderful. Great selection. Delivery on time
Please stop the loud dumb doorbell notifications 4/5
By Angela 5280
I turned off all notifications from the app because I’m annoyed by the loud doorbell ring that interrupts me each evening at the worst possible time.
Show smart staging.com 5/5
By Show Smart Staging
Thank you Wayfair for always having what I need when I need it!
Many bugs! 3/5
This app has many bugs. You can not properly check your order history since the page never loads. You will also have trouble clicking on the company name of a product when wanting to view all products by that company.
Easy as 123 5/5
I needed chairs for my sons apartment and 123 found a great selection and reviews!
Gift card 1/5
I input the gift card info but it wanted me to pay by pay pal and I couldn’t remove and there is no customer service number. I am frustrated
Enjoyable Shopping Experience 5/5
Found just what I wanted for our study. Easy to use app, love the selections offered in the filters tab.
Remodeling and updating 5/5
We have been in process of remodeling and updating our home. Wayfair has become my “go to” source!! Every order has delivered before date expected, every order has been more than expected!! Should be ashamed of just how many!! The honest customer reviews are so helpful in making decisions on purchases.
I can honestly say I have not been disappointed in the quality vs price points. Thank you Wayfair!! You really do have “Just What I Need!!!”!
Debra A Williams 5/5
I enjoy everything about Wayfair, from you prices to styles to the many different items that you have. Wayfair is truly the place to shop for great items from cups and plates to rugs everything thing you need to decorate any room in your house Wayfair is the place to go.
First order 5/5
First order, jury is still out.
By 3rd John 2
The app is easy to use and I’m enjoying shopping using it. Just purchased curtains, rods, and 2 rugs.
I love the staff here I found everything I was looking for I’m so happy
Furnished Beach House 5/5
We love Wayfair companies. Our beach home has many, many furniture and decor items from from Wayfair.