Stuck at “loading location menu” forever 2/5
By Ariel Christy
Need to fix
Worst ordering app out there 1/5
Title says it all. Ordering is way too complex compared to other apps. Order pickup is also disorganized.
Lied to 😢 1/5
Get home after a long day and hear an advertisement for free sandwich if you download an app. Get in line order a free pick me up, WHAM no free burger loaded. Well played Wendies traded 3$ for a customer, Well played
Never works 1/5
First off, Wendy’s is my #1. But all I want is a Wendy’s app that works! It can’t be that hard to create an app that lets you simply order food. It won’t even get passed the “pickup or delivery” tab. Coupons don’t work. Spend more time on the app and less time on Twitter. Jk, keep that Twitter account rolling, that’s the best.
Waste of Effort - Credit Card Risk 1/5
Used Wendy’s Order Online feature only to discover that (despite providing credit card info) it doesn’t actually place your order. As a result you have to use the usual drive thru but you’ve just put your credit card info on the web. All the risk of online ordering and none of the service. Why would Wendy’s bother? You shouldn’t.
Doesn’t work 1/5
Tried placing an order through the app wouldn’t even let me pick a pickup method.
I would click the button for pickup method and nothing happens.
Location error ruins usage 1/5
Can’t do anything in the app because it says it is unable to find with that host name.
Horrible app 1/5
By Love My Awesome iPhone
It pre-runs your credit card but won't actually order you food until you "Check In" at the restaurant, but it never lets you actually check in once you arrive. I tried at 2 different restaurants. Finally canceled order both times.
Works great! 5/5
By Apple pro reviewer
I love the rewards and have never had a problem with them. Mobile ordering just started at a location nearby and it worked great.
No Smart Phone! 4/5
Please send me coupons that I can download to my printer. I love Wendy’s but ours on Main St. in Crossville, Tn. Has been closed for months to remodel. When will it open???
I can’t even sign up for the app.
Whenever I enter my information and create a password it crashes; moreover, if you mistakenly enter a password that doesn’t match, you have to restart the signup process. It’s hard to see how an app of such poor quality got the OK from the production team.
Seriously, test your apps before embarrassing yourselves.
Painful to register, not real easy to pay. 1/5
I'd write a paragraph or two explaining but I don't see what good it will do just to get a "thanks for the feedback!" Response. I haven't actually been to a Wendy's in this millennium but since there was an app and I was already driving by I thought I'd give it a try. I guess now I can wait til next millennium before going again.
Theres nothing for you 1/5
I love Wendy's but the app is trash. Theres a custom option for any order but you can't save it and if you manage to same it some how the next time you open the app it disappears. I can't use the app at all besides all that beacuse all Wendy's in my range doesn't use the app so what then. It breaks my heart because its my #2 burger place, can't have #1 because i'm in Cali.
Doesn’t finish loading 1/5
Every time that I attempted to open the app, it would stay loading “locating” while I could see the main screen.
Full of bugs 1/5
- trying to load money onto account
- trying to apply a coupon
- placing order / checking out
Not a good app or deals 1/5
If you happen to actually find one coupon deal you like and use it the coupon isn’t replaced with another coupon. It just disappears and you’re left with the 4 other coupons that you don’t like. Why are there not new coupons daily or every other day at least? Definitely not impressed!
Horrible assistance 1/5
I have not been able to get in contact with anyone about an issue I am having that started with a mobile order last night. App says I’ve been 1st in line for 10 minutes now....
Hardest app ever 1/5
Mobile ordering should be easy but instead Wendy’s made it harder. I tried to order while I was sitting in a WENDYS parking lot and it couldn’t find my location. When I finally made it through that mess I decided on what I wanted to eat, after picking everything out there was no “add to basket” button. If I left the page it didn’t save my order. I think Wendy’s needs to take lessons from chic-fil-a because their app is amazing.
Today I wanted to use a BOGO coupon...10/24/2018....I went to show it off the app and it had a 3/31/18 expiration date....I wish they kept there coupons up to date.....seven months expired...
Not useful for me 1/5
I’m in the Chicago burbs. Most of the Wendy’s near me do not have mobile ordering set up.
Can’t even log in 1/5
Got an email asking me to use app for free chicken nuggets Tried to log in with email, get errors. Try with google, more errors. Worthless waste of time!
No Apple Pay Support 2/5
By The Holmes' Place
I miss eating at Wendy’s, but until Apple Pay is supported, I won’t go back. Don’t want to carry cash or cards anymore. App seems somewhat well programmed, but doesn’t seem anyone in my area supports me using it yet ... not that it matters much because for me it’s Apple Pay or nothing. For me it’s about security!
Samsung, Google, Apple; our phones should be able to be our wallets today! A plastic card I gotta carry around everywhere with no authentication protection on it is stupid. Not going to use some “digital balance” that still requests I give that credit card info either!
Was hoping at least the app would allow me to pay with Apple Pay and then pick up at the store. So consider this my feature request!
Plenty of other places for me still though if it’s fast food I crave; Subway, Taco Bell (through the app), McDonald’s, Dairy Queen. Hope to someday taste a frosty again once management pulls their heads out of their ...
It seems the restaurants dont know 1/5
I went to a Wendys in Edgewater Maryland after ordering with the app, I chose to go through the drive thru, then they say they dont see my order, so i drive up to the window and the manager says they dont use the mobile app, even though it says they do when you select the restaurant, I dont think these managers even know what mobile ordering is. Wendys needs to educate them that it means ordering with your phone. So a app is useless if you cant get the deals on the app
Location finding does not work 1/5
Persistent error message “A server with the specified host name can not be found.” Will not allow ordering. Oh well.
Can't access favorites 3/5
I like the app overall, but there's a really annoying bug where it will let me save an item as a favorite, but then not let me access my favorites the next time I open the app. I know they're saving though, because I'm prompted that the favorite already exists if I try to re-save.
App is horrible! 1/5
Trying for 3 months to add a credit card. Says service error. Called tech support 3 times and they can’t fix it.
Mobile ordering doesn’t work. 1/5
For some reason if you try to add one of the offers to your order you get an error message and won’t be able to complete your order. I love Wendy’s but you guys need to fix your app. Take a look at the McDonald’s app, it’s far superior to your current app. Side note: Add Apple Pay already!
Time consuming 1/5
By eBay well done!
No data will auto fill, have to type everything in manually. Why am I unable to take a pic of a gift card or credit card. What a terrible designed app.
Great food awesome service love there Dave’s halberd and berry salad is off the chain they need this back I use to eat this everyday
The Replies 5/5
Couldn’t be anymore savage than the tweets 😂🤣
Wendy’s App Review 1/5
I cannot even connect to Facebook. Goes through process of “connecting to Facebook”... “continue as ..” then never connects
By Da chief 173
The app continues to error out when trying to just search for a location. “Server with specified hostname could not be found” The makes the entire app unusable. Nothing will load aside from the sign-in portion.
Signed up and kicked me out 1/5
So yeah I signed up and it kicked me out of the app and it’s like I did nothing, tried to log in with the account I just created and it won’t let me. So I deleted it.
Don’t waste your time 1/5
The app does not work to load and pay for food. Just go to Chick-til-a where their app works and they give you a ton of free food.
Mobile Ordering 1/5
I have downloaded this app and deleted this app quite a few times now because I’m looking for one thing: Mobile Ordering. And as of today, there is still no Wendy’s location in my 2 state area (I work in one state & live in another) that offers mobile ordering. The purpose of using these restaurant/fast food apps for me is the convenience of mobile ordering. This app has been out for at least 2 years; can we please get this update?
Dose not work 1/5
Won’t send e mail to confirm account
Does not show code.. just dots.. 1/5
Went in store, tried to show the code , Wendy’s app says that it is prepping the code. It was like this for 4 minutes. Deleted this app. Waste of time.
Newest update forces you to join to use offers 2/5
For how little we go there anymore, the occasional offer was what we needed to “try it again.” But now it appears with this latest update, you are forced to create an account before any offers can be viewed.
Downloaded the app and what did I find out mobile ordering not available in my area. Why release an app before it's available everywhere? As for the coupon codes seems like a sweet deal but I'm wary as the code won't work in the store if nothing else works. Like others said the other restaurants that have apps and they all work including mobile ordering. You need to revamp your app because I used McDonald's app one time and I ordered thru their app and I didn't have to pay til I picked up my food. Until all of your stores accept mobile ordering then I may get your app but until then good luck.
Bad update 1/5
Got an email saying to download the app for free 1/2 salad. Updated app and now I can’t log in. No matter what I try an error box pops up and says “cancelled” as the message with the only option to click ok to close the box.
Can’t even create an account 1/5
This is what i continue to get
Garbage App never works 1/5
Employees dont understand this app. Many stores wont key in the codes. App never works anymore. When i try to log in it says cancelled or error. Tried even using google to log in. Simply errors out with error. Junk app for junk food.
I can no longer log into the app
What app 1/5
Can’t log in just comes up with “canceled”
Can’t use the app! 1/5
By minus another user
Tried to log into the app and it didn’t recognize me put in the information again he told me error canceled. Tried again and tried again and finally deleted the app off my phone. It’s easier just to go order your food and pay them to go through all this trouble with the app. No it won’t send my email because I refuse to put my name in and no name is used probably 1000 times.
Useless when you can’t log in or create an account 1/5
I’ve tried logging in through Facebook, google and tried creating an account. It just says cancelled every time.
Can’t even create an account or log in with Facebook 1/5
By needs update or something
Submit all my info just for a message to pop up and say cancelled. Tried to reinstall and all . Not worth it .
Doesn’t let me sign up or try to log in 1/5
Anytime I tryed to sign up after going through the process and click create account it starts then it tells me canceled same thing with the log in menu
Hire better developers? 1/5
I can’t even sign up by any of the methods giving me a dialogue “cancelled” with an OK button, which I press and nothing happens. This is such a useless app. Your competitors have much better apps and I will be using them tonight.