Taking too long to transfer 2/5
Taking 2-5 days for transfer. Not competitive with other money transfer companies.
WU points 1/5
I have been using WU since 4 years and I don’t see my WU points getting updated.
Sucky service 1/5
Still haven’t been refunded money sent in October
For better fuel prices 5/5
Good app, money on the way, keep it on the black top driver..
Rewards not being applied 2/5
For some reason my reward discounts aren’t being applied to my money transfers. It used to apply once you logged off then logged back in but now it doesn’t and when I try to redeem additional rewards it will not allow me to because I need to redeem the existing reward - that the app is not applying! Frustrating!
Great way to send money 5/5
By michalak lisa
Easy to use and quickly able to send and receive funds!
WU points 3/5
There should be a way to redeem your points when using you APP.
Unfortunately this apps only work when if decides too very disappointed.
Cant redeem points???!!! 1/5
Every time I try to redeem points, the app freezes for ever until I just give up. Worst part is it minus the points as if I used it. Very inconvenient.
Very slow 1/5
The app is very slow and sometimes it doesn't work and you have to restart the process and it continues to do the same thing!
Complete garbage. 1/5
With all the money this company overcharge it’s customers one might think they could hire someone to fix the bugs in this app. It crashes or freezes up every time I try to redeem my points. I’d give it 0 stars if I could.
Love this app 5/5
Money transfer to Haiti 5/5
I never have a problem with WesternUnion best app great job 👍🏽👍🏽👍🏽👍🏽
By great my kids love it
Super easy and fast to use, I send money anytime I want
This app make my life so easier
No waiting time… simple awesome
Freezing transaction 3/5
I have three days trying to send money but when I apply my discount promo the transference just thinks and think and it would do that forever!
By Martin Jr s.
Easy fast and reliable .
Started charging transfer fee even bank to bank. Terrible! 1/5
I will be switching to a different transfer agency. WU now charges transaction fee even for bank to bank. Terrible!
Why $2 fee for Bank to Bank transfer? Will switch to other app if it continues. 1/5
By jiten bhagat
$2 fee for Bank to Bank transfer? Will switch to other app if it continues.
I like it bc have Apple Pay 4/5
I like the Apple Pay but they should give us more discounts :(
Would you like to wait a whole week for your money to go through? 1/5
If not, avoid the app. Any bank transfer takes minimum 3/4 business days for amounts as little as $1000. Ridiculous. Better off sending it from the counter than through the app.
No te permite cambiar los puntos 2/5
Mala aplicación, el servicio al cliente es grosero y no te dejan cambiar los puestos
Best app 5/5
By nobody needs to know me
Best app to send money. I’m happy.
Took me days to send money 3/5
Western union would not accept my card as a form of payment when I have used this card plenty of times. It set back what I was trying to do.
app sending 2/5
ive been trying to send been two weeks my apps still loading when i reach next to send it iteied to re install it still never works
No good 1/5
Not good at all
No deja autentificar la identidad
By My journey to heaven
WesternUnion is very dependable and accurate
Easy Peary 5/5
Quick and fast without going to the store!
No se aplica promoción de puntos pendientes. La transacción se queda inhibida cuando se quiere aplicar puntos de descuento en envío de dinero pero si se hace sin descuento allí si si funciona. Qué cosas no ???
Sent money to the same person multiple times. This time, they are not letting him pick it up. There is not a hold on it per the customer service representative.
Love it 5/5
Great app...easy to use hopping just western union online will accept billing adress in american samoa not only in the states
Very convenient money transfer. 5/5
Very efficient application and prompt money transfer. Thank you.
Beat app ever !!!
Liked it so much ! Safe time responding right away!
If the fee would be with discount would love it more !
APPLICATION HAS CHANGED FROM NORMAL TO UNACCEPTABLY HORRIBLE 1/5
Be aware, there’s no WU service as it used to be.. Whatever it is, worthless application, worthless customer service, worthless supervisors , worthless tech support… Unimaginably useless, paralyzed , bugged … not to mention all the life WU kiosks closed allover! What is going on? Total nightmare, you aren’t able to use their service , you aren’t able to redeem your reward points , you aren’t able to use your own payment choices because this horrible application blocks you in all your moves . History of your transactions aren’t available and particularly deleted by their software! This a nightmare, not the WU it used to be… right now it’s rather scamming fraudulent landscape to push you out so you would end up in a hands of fraudsters from Zelle etc … who’s behind of WU obvious sabotage? !!!! Outrageous.
Leaves MUCH to be desired. 2/5
Not a very good app, lags a lot and sometimes you can’t even access it or can’t log in or it’s stuck “loading “. what’s the use of an app to send money if we have to eventually be forced to go to a brick and mortar store anyways. Not convenient at all. Hassle to use for such a big company you would think they would be more professional.
In the app it gives you the option to edit a money transaction that hasn’t been picked up. However when you try to do this it just makes you start an entire new transaction forcing you to cancel the original transaction. I soon figured out why. Because they don’t return the debit card fee. 😖🤥😓
Sending money 5/5
By memo D'Amore
So far so good
By zarina sultan
not only your rates are low but you have started charging fee on bank to bank transfer which till recently was free
Promo codes 1/5
App not working when you apply your points to the transaction
By Flyin low 5
I have been using this app for some time now.. but all of a sudden I get to the end and it tells me exceeds limit.. with two codes.. I called three times.. they said I needed to be evaluated.. ??? Said I didn’t meet there conditions..??? All I do is send money.. LEGALLY.. and then get hung up on when I ask what the problem is.. also told me they can’t and won’t tell me what I supposedly did..??? Really??? You won’t let me use the app but won’t have a conversation about why??? What is going on!!!
App segura 5/5
By antonio nica
Esta es una manera confiable de enviar tus remesas sin riego. Súper aplicación
Get the fee down 1/5
I used to send money from WU since 2017 but y’all increase the fee so nice for yall so many people gonna go for other services! Who increase the fee to 20$ flat
Rewards scam 1/5
When I try to use my rewards the page got stopped for 10-15 min . Try it many time but still doesnt work . Without using reward its faster than a Ferrari . Really disappointed.
I love how fast this app is to send money to inmates!! Love it!! Happy Holidays!!❤️
Every time I try to apply the discount for the fee it never works but take the points out my rewards
Cumbersome to apply points towards transaction fee 2/5
Very hard to apply points towards transaction