Useless App 1/5
App never works...there’s always either an issue loading the video or signing in with provider. In the 1 year I’ve had the service, still haven’t been able to get it working on iPad.
Not Bad 4/5
Better than Hotstar by miles
Great for cricket 5/5
By Dave 1943
This feature is great for expanding cricket into the United States
Occasionally connectivity is lost during streaming. It doesn’t happen when streaming other media
Watching Willow TV on my Apple TV is painful. Always freezing so you have to exit and restart the game. And so many times you have the sound being played twice, one live and the other on a 5 second delay. Like listening to people talk over each other.
And it’s not my internet connection as Netflix, CNN etc work perfectly.
Fix it guys!
Willow subscription and free gaana+ 3/5
I’ve got 1 year subscription and as per the add I suppose to get gaana+ access but I didn’t get any info regarding gaana+. As per the gaana+ website they are saying we can use willow login details for the same but there no option like that. I tried to reach both willow customer support and gaana as well but no response. Please don’t promote any offers if you are not able to stick to it and with no customer support is the worst part. We don’t have time to deal with this kind of silly stuff.
Willow app is working fine as of now for me but absolutely zero customer support is the worst part.
By Batman guy lover
I signed up with willow and then directed me to sling.tv and now they are charging from both companies, try to contact sling they asked me to call willow and willow does not have contact number. 😡
Good when it works 3/5
It has been working well most of the time. However like others said, no replay in the highlights for wickets etc, but instead shows walking back to pavilion etc. Not an intelligent use of highlights. Buffers sometimes, old highlights (after a few days are difficult to find). It doesn’t work well with the TV app. I can’t use it while traveling.
Nothing wrong with the app 4/5
I read some reviews here and didn't want to buy a willow subscription knowing how bad users' experience are. However I used it during the ashes of 2019 and realized there's nothing wrong with it (at least so far). I got a $45/year subscription which is the cheapest one around. Happy with the app and willow's service itself. Would definitely recommend this to someone looking for a live cricket watching service. I'll give it the missing one star once I have used the app and service enough and still satisfied with it.
No cancel subscription button 1/5
Title says it all. I subscribed but there is no way to unsubscribe. They do not provide the button on purpose!!!!
So buggy 1/5
This app just doesn’t work well. Videos won’t play even though I’m logged in. FFS.
Horrible Experience for the $10 premium 2/5
By Gamer Badri
It’s been a horrible experience. They cut off live stream during match and it just kills the match experience. Not sure why the BCCI still persists with them for broadcasts in US region.
Don’t work at all 1/5
By kedat sinhb en e. e
Don’t work at all
Never works and zero support from tech team 1/5
Just a bug (please fix) 4/5
I can’t rotate my phone from one horizontal to the other, and this is a problem because it puts the charger port farther away from the plug.
Willow app 3/5
By niran gunam
Needs improvement and it doesn't always work outside the country for US residents. When you subscribe through TV provider in the US it's not recognized outside.
Also, when I try to connect through the app on Samsung TV it's doesn't work at all instead it gives you a code enter within 5 min by going to Samsung sign in page which again doesn't work.
Crashes all the time 1/5
It is not working
By lanka fan from USA
The Sri Lanka New Zealand 1st test match does not show up on the app. But when you go to the web browser it shows up. Glitches and painfully horrible menus. 2 stars since they do show the game in a browser.
Subscription Disappeared! 1/5
I paid for yearly Subscription on July 29th 2019, and watched the first Ashes Test fine.
After that, the App is asking me to buy again. I’ve sent 13, not a typo, THIRTEEN emails to Willow support in last 4 days. NO RESPONSE.
I’ll update this review once I hear what they have to say.
Worst App Ever 1/5
By Kuldeep Negi
First of all user interface is from Stone Age.
1. When click on live feed , why I have to choose channel 1 or 2. What do I know what is meant. Can App Not decide intelligently which channel has best speed and good quality broadcast feed.
2. It doesn’t play live immediately and there is too much lag and no option to jump forward and go directly real live feed. At least learn from some competitive apps out there, for example HOT STAR.
3. Very quick to display advertisement in every video but failed to load actual video. Tried many times but very difficult to watch their stores videos afterwards.
4. Why to show ad, when people are paying for the app?
5. I unsubscribe your services immediately after purchasing monthly plan due to worst user interface for app and poor quality of performance and unnecessary advertisements to paid subscribers.
Willow TV?? 2/5
I had willow TV for a while when I lived at a place with Xfinity. Seemed good. It’s an actual channel that’s on 24/7.
This is only live if there’s a live match being played.
In other words, it’s an app full of mostly short clips with ads and the odd live game every now and then.
Seems you have to be a subscriber through your TV network, not through Willow themselves to actually see the Willow TV channel.
So save your $10 a month and pay spectrum or whoever.
Also, the site allows a $45/year subscription yet this only allows $9.99/month. Do the math.
Your 15 secs commercials on highlights is a bit much....almost abusive!!!
No connection 1/5
Even on strong WiFi I can’t connect to the live game.. Very annoying. What’s the point??
Always such a pain to deal with willow, such a shame it’s the only option.
It does not work on my iPhone or laptap 1/5
It does not work on my iPhone or Macbook
Link of highlights notbworking 1/5
By Learning child
I can not watch the semi final and final. Nothing happens when i click them.
Difficult to cancel subscription 1/5
Beware of the subscription. Once you sign up there is no place on their website of phone number to cancel your subscription. Only way to do it is by email and they don’t respond to your emails when it comes to cancelling the monthly plans. I have emailed 3 times and still not cancelled.
Worst App Ever 1/5
This is worst app if you want to watch live cricket. They redirect to Sling TV to watch Live cricket and both charge your credit card. Another frustrating thing, there is no CANCEL subscription option available.
Good but no notifications 4/5
Finally they added the ability to watch with your cable provider subscription which works.
But during the World Cup and any other match, I try to turn on alerts for the game is want to watch and I never get a notification alerting of the games start. If I wasn’t getting this as part of my cable and paid Willow directly I think I’d rate this a 3.
Doesn’t work 1/5
It stopped working for last few daz. I had signed up for IPL and work cup cricket but its waste money now.
Cannot use the App 1/5
I have Xfinity and the app does not support it although I pay the subscription!!
Time to get your app to the the 20th century and beyond!!!!
Watching live issue 1/5
Started good in the beginning of the World Cup but now live doesn’t work
Best streaming app ever used 5/5
By Maryland computer repair
Best HD video streaming on my iPhone, have watched 3 full matches & yet to see a lag or buffer & was the most simplest & easiest way the setup went thru
By I won't, thanks
The streaming of the England v New Zealand match has been pathetic, repeatedly breaking off
App does not work as advertised 1/5
After the last update nothing is working. Login with TV provider and it comes back to same options. Cannot see live on iPhone.
TV ads are promoting the app to watch anywhere anytime. Looks a prime candidate for false advertising lawsuit.
Does not work half the time 1/5
This is the worst possible app human beings can ever create! It does not work half the time and when it works it is sucky. I do not know and how many words people should distracted this stupid Willow coders, Fix it!!
Awful worst app ever 1/5
By wba now
Don’t work can’t watch live or reply
Deliberately poor quality highlights 1/5
I was traveling during the World Cup match between Australia and New Zealand. When I played the match highlights later in the evening, the entire 23-minute match highlights did not show a single replay - real-time or slow-mo - of any of the 19 wickets that fell during the match, whereas they showed the replay of a mis-fielding from 4 different angles! And they did not have a single highlights video of all the outs as they sometimes do!
The problem is we cricket-lovers have to rely on these morons to watch cricket in the US. I am seriously considering canceling my 10+ year subscription to Willow just to teach them a lesson - but most likely they will never learn. They take us for granted.
Streaming breakdown frequently 1/5
This is worst app I have ever seen. And their customer service is even worse they won’t respond to the issues. Please don’t subscribe willow.
Limited TV makers the Willow TV app is available for 2/5
No app for LG TVs. Does not launch World Cup Live window even when logged in with chrome browser on this tv. Rigid technical support who do not want to offer more features to paying customers
Let’s just say that at best it never works properly for more than 15 minutes at a time. Either the video freezes or the audio does this echo thing where every word is repeated twice. Every week or so , it auto logs out. Every other week the touchscreen goes dead so the app has to be removed and re installed.
I gave it two stars because it is better than having nothing!
Bottom of the barrel 1/5
I’ve been a willow subscriber for many years. This year in the middle of the World Cup, without warning I discovered that my premium level subscription no longer worked. Instead I was asked to start a new subscription via sling TV. Needless to say there was no warning of this, no email no nothing. When I tried to follow the instructions to subscribe via sling, the sling website devoted to willow was completely overwhelmed and I was unable to do so for days at a time. As a result I missed a huge chunk of the world cup.
Of course Willow has no incentive to change any of their policies since they are a monopoly. Just beautifies that you’re going to have a terrible customer experience with these idiots.
Customer service 1/5
Great app 3/5
By Ron Dennis
Great way to watch a live game love it on my play list Apple TV live game can’t beat it love this app renew my iTunes Store for willow renewwwfrom iTunes
Excellent App 5/5
By Jay sachidanad
I watch cricket occasionally. I find willow app very helpful to check score while I am working. Video streaming is very good with WiFi. App is working nicely with Optimum logins. Thank You
Fails to work when there is any crucial game is on.
Bad ads, too many, too often 2/5
Lousy quality ads and the same ads every over. We end up missing the between over analysis for the sake of some third rate insurance or money transfer ads.
Willow TV 1/5
Never able to see live game outside home network!!absolute nightmare logging in each time you open the app sometimes cannot even log in
They should provide out of home network to paid subscribers seamlessly without having to log in
Please don’t subscribe 1/5
Worst sports channel ever. Please don’t subscribe