Update is horrible 1/5
Had to un-instal. First you couldn’t pay in the app. Now you can’t order unless you pay. Do stupid.
New money 2/5
You guys need the Apple Pay option!!!
v5 is a step backward 1/5
- requires a credit card even for carry out. No pay-in-store option.
- no ApplePay support
- doesn’t remember past orders without creating an account.
- if a card is declined, as for a mistyped card number or zip code, there is no notification, the order just disappears.
The app is good except for... 4/5
Sometimes the option to have my wings ‘Extra Well Done’ isn’t available. Like when you choose to add 5 wings to an order, it does give you the option.
Needs more options 2/5
Need to add "wet" option for wings or at least the ability to order a side of wing sauce.......
By Garrett Goehring
Wingstop is my favorite wing place to eat at. When ever I want to eat out I always pick Wingstop
Well done options!!!! 4/5
This is my first review evvvvverrr, so you know this serious!!! I eat wing stop at least twice a week. I always order well done and the option is no longer in the app!!! Please add the option back!!!!
No customizable options 2/5
What happened to the all drums and/or all flats options?
Options removed 2/5
Wingstop is my wife’s and my treat for the week - every Friday we order Wingstop. The app was great I could order it in just the right time to put my kids to sleep then go pick it up without having to step away. The new app is very good and easy to use, but recently they removed 2 key options that without them don’t allow me to use the app. Making the wings and fries well done and selecting if I want all drums or all flats. I use both those options every time I order but recently those options are not there. I’m going to call my order in today, but without these options that removes the convince of the app and ability to quietly order and time it out. Unfortunately this might lead us to order from somewhere else moving forward. I will def update the review / stars if this gets fixed.
No flats option 3/5
What happen to the flats option? I can only do it if im doing a re-order??
App was good before why change it? 3/5
By Jay Santana 24
I like the new layout but the older one was fine, biggest issue here is you can’t customize orders like you used. For example you can’t select if you want all flat wings in the app when ordering by the piece. Please fix this. I actually have to call in after placing my order to make sure that I get all flats.
Needs one change! 4/5
Smooth process, but I’d love the ability to order wings with sauce on the side! The only option it gives me is either fully w sauce or to order plain & then pay for a side of sauce. Even just adding a comment section on your online order would be helpful.
Love the new look 5/5
I was able to sign in and all my saved and recent orders were readily available. The app appears easier to use and more visually pleasing. Salute to the developers!!👍
Coupons/ Promotions 4/5
I love eating from this establishment and ordering whether it be over the phone, online, or the app but I wish that they had some coupon deals like some of the other competitors around... just you know for some people who like to feel like they are saving every once in a while. Or some kind of point or reward system.
So much better 4/5
The latest version is so much better than it was. Smooth, good UI/UX - native. From an iOS Dev, this works!
Ain’t no thing but a chicken wing 5/5
I love WINGS!
Order processing issue 1/5
By Whyyyyyyy Did i get cheated
I’ve been trying to order on this app for a while now but it says “Orders must be above $15” to be delivered and it still won’t go through if the order is $25. Fix this please.
This app is trash 2/5
The app is always a problem. It glitches constantly. Also when are they going to create a rewards program? Almost every other app has some sort of rewards program.
App is useless 1/5
Payment is impossible.... select pay in store. Payment over $15 must be payed in advance. No options to pay with a credit card??? You literally can’t order because you can’t pay.
Not worth it, i end having to call in. 2/5
None of the special flavors are available on the app so whenever they have a seasonal flavor (a lot of the year) that you want to order you have to call in and spend like 10 mins on hold. Just not worth your time if your a wingstop fan.👎🏻
Limited balance to deliver 1/5
When I first heard that we can get wingstop delivered now I was happy cause I sometimes can’t drive or sometimes I don’t have a car to go pick up , I was making my order just to find out that you can only get it delivered if it’s over 15 dollars and my total was 17 dollars and some change and it didn’t wanna make the order.
Every time I order 3/5
By D3ATH D3ALER 20
The App keeps telling me
Only orders above $15.00 can be delivered
It’s over $15 and I still can’t order it!
I’ve changed the order multiple Times and it still won’t Do it
Additional information 3/5
The app is good it’s always easy to order from the app, but there is one thing that bothers me about your app. If I would order by phone I love to have my wings wet. For example, the wings need to be drowned in sauce in order for them to taste good. When I order from the app there is no section where I could type that I would like my wings wet. Please make that improvement. Thank you😊
They don’t want my money? 1/5
Tried for 15 minuets trying to figure out how to pay for my order and the app doesn’t want to take my money. I don’t know how this can be a profitable app. My order could have been done over the phone before I can figure out how to order through the app.
Lost all my favorites!!! 1/5
The latest update LOST all my saved favorites, my local store, and the credit card number I’d saved and now REQUIRES that I log in before I can save a store or an order.
What a step backwards.
Lets you build order but not purchase through it!! 1/5
Tried buying food for my girlfriend from work but after building the whole order up it didn’t let me pay through the app like mcdonalds app does!!!! Only pay at store or gift card c’mon!!!
could be improved but not awful 3/5
By Swaggie G6
The app itself is not bad, the new layout is much better and more attractive than before. However, there should be a section where you can write in your own special instructions for you order. For example, I like to order the lemon hot flavor on my wings but the app doesn’t have that as a flavor and there is no way of writing it in on the app either. I usually have to make a phone call to order the flavor. So a special instructions box would be greatly appreciated.
App works great! Was interested in voodoo fries when I ordered a Combo, but there was no description. Anyways still worked really well 👍👍
Amazing over haul from the ground up! 4/5
The app has finally gotten a long over due redesign, I think it should’ve been like this two years ago at least. Anyway, the app now actually looks like a lot of effort went into it and it no longer looks like a cheap and generic design. Awesome work!
My only suggestions are that we should be able to add a valid payment card in the settings without needing to use it for an order first, especially since it was used and recognized prior to this over haul. And the starting an order button covers up the nearest/favorite location on the home screen so that was a bit confusing at first. Maybe change that around some? Again, awesome design!
App review 3/5
I prefer my wings plain, but with the sauces on the side. Using the app, I have to order plain, then ask for sauces when I pick up my order. I’d like the side sauce option added as a special instruction or an option when ordering plain
Font too small 2/5
By andrea julieth
I don’t really have good vision and I like to preorder everything online but The app has waaaay too small font. Use a 12 at least, it looks like a 8/9. Please change
“Newly designed app” 1/5
Apparently this app was just updated today and was bringing a new design to it. Well.... they did.... it shrunk more like to the size of the iPhone 4. The app is not iPhone X or higher friendly. Over a year later and not up to date... terrible.
New UI 5/5
By Arsalan Aly
I really like to use new design it is really refreshing....
Average app 3/5
App refreshed, still not optimized for the larger phones. So much screen real estate that is left with nothing on it.
Please do delivery!!! 🙏🏻🙏🏻🙏🏻 😩 love the wings and fries !!!!
IF ONLY THEY COULD DELIVER 3/5
The wings are amazing like the best wings you could have for lunch or dinner the reason that I gave this a 3 star it’s because they don’t deliver 😔😔 if they do deliver we’ll than it’ll be a different I hope they listen to this review and start delivering soon anyways love you wingstop 😍😍😍👅👅👅💦💦💦🔥🔥🔥💯💯💯🙌🙌👍👍
Add this for 5 Stars 4/5
Wingstop sometimes sends promos like free 5wings. Please add promo code section so you can order via apps. I couldn't find it so I ended up calling shop.
Font & Payment Options Need Work 3/5
The font is seriously tiny and the option to pay at the restaurant no longer works. Not a great in-app experience.
Nee to add option 2/5
They need to add a option to add a message to the restaurant, i like my wings nice and wet.
So every time i order throw the app i get them dry.
First buyer 3/5
First buying wings from them but I got to taste the wings, they were frozen, so am not sure if I will be buying from them again
By Alejandro Bowser
Unresponsive... on a IPhone XS Max/5GWiFi. I’ll leave the rest up to you.
Restaurant in downtown Waco has really bad service
Fix the font for iPhone XS Max Please!!! 2/5
Fix the font for iPhone XS Max Please as it’s way way too small...Thanks!!!
Payment issue 1/5
Horrible. It’s won’t let me place an order if it’s over $24 unless I prepay on the app, but it doesn’t even give me a prepay option for personal cards. The only payment option it allows; is pay at the store or gift card.
App not working 5/5
Keeps saying error from the start.
I had a crappy experience 1/5
So i download the app, place an order and then go to checkout. It gives me the option to pay at the restaurant. Then i get a mssg saying i had to prepay since it was over $20. I input my credit card info and get an error stating I can’t charge anything over $0.00 on my card? So I try that thinking I can still pay in store. It gives me a mssg saying i have to prepay since over $20. I give up and order on their website, 20 minutes later.
Small font 1/5
The font on the app is super small!
By concerned cust.3
When placing a pickup order over 25 dollars, app won’t give you an option to add a payment method.
Good food - App not so good 3/5
I like to order ahead and just pop in to pick up my food. I’ve tried to use the App 3 times and it has not worked. The wings are good, but the app stops us ordering more often.