Order processing issue 1/5
By Whyyyyyyy Did i get cheated
I’ve been trying to order on this app for a while now but it says “Orders must be above $15” to be delivered and it still won’t go through if the order is $25. Fix this please.
This app is trash 2/5
By erikaa_sairaaa
The app is always a problem. It glitches constantly. Also when are they going to create a rewards program? Almost every other app has some sort of rewards program.
App is useless 1/5
By Milamtx
Payment is impossible.... select pay in store. Payment over $15 must be payed in advance. No options to pay with a credit card??? You literally can’t order because you can’t pay.
Not worth it, i end having to call in. 2/5
By Gettysburg88
None of the special flavors are available on the app so whenever they have a seasonal flavor (a lot of the year) that you want to order you have to call in and spend like 10 mins on hold. Just not worth your time if your a wingstop fan.👎🏻
Limited balance to deliver 1/5
By chels1107
When I first heard that we can get wingstop delivered now I was happy cause I sometimes can’t drive or sometimes I don’t have a car to go pick up , I was making my order just to find out that you can only get it delivered if it’s over 15 dollars and my total was 17 dollars and some change and it didn’t wanna make the order.
Every time I order 3/5
By D3ATH D3ALER 20
The App keeps telling me
Only orders above $15.00 can be delivered
It’s over $15 and I still can’t order it!
I’ve changed the order multiple Times and it still won’t Do it
Additional information 3/5
By OUAT25
The app is good it’s always easy to order from the app, but there is one thing that bothers me about your app. If I would order by phone I love to have my wings wet. For example, the wings need to be drowned in sauce in order for them to taste good. When I order from the app there is no section where I could type that I would like my wings wet. Please make that improvement. Thank you😊
They don’t want my money? 1/5
By Tshirow
Tried for 15 minuets trying to figure out how to pay for my order and the app doesn’t want to take my money. I don’t know how this can be a profitable app. My order could have been done over the phone before I can figure out how to order through the app.
Lost all my favorites!!! 1/5
By Roadfood
The latest update LOST all my saved favorites, my local store, and the credit card number I’d saved and now REQUIRES that I log in before I can save a store or an order.
What a step backwards.
Lets you build order but not purchase through it!! 1/5
By Siri715
Tried buying food for my girlfriend from work but after building the whole order up it didn’t let me pay through the app like mcdonalds app does!!!! Only pay at store or gift card c’mon!!!
could be improved but not awful 3/5
By Swaggie G6
The app itself is not bad, the new layout is much better and more attractive than before. However, there should be a section where you can write in your own special instructions for you order. For example, I like to order the lemon hot flavor on my wings but the app doesn’t have that as a flavor and there is no way of writing it in on the app either. I usually have to make a phone call to order the flavor. So a special instructions box would be greatly appreciated.
Wingstop 5/5
By Harby1275
App works great! Was interested in voodoo fries when I ordered a Combo, but there was no description. Anyways still worked really well 👍👍
Amazing over haul from the ground up! 4/5
By CplMSO
The app has finally gotten a long over due redesign, I think it should’ve been like this two years ago at least. Anyway, the app now actually looks like a lot of effort went into it and it no longer looks like a cheap and generic design. Awesome work!
My only suggestions are that we should be able to add a valid payment card in the settings without needing to use it for an order first, especially since it was used and recognized prior to this over haul. And the starting an order button covers up the nearest/favorite location on the home screen so that was a bit confusing at first. Maybe change that around some? Again, awesome design!
App review 3/5
By Vansman13
I prefer my wings plain, but with the sauces on the side. Using the app, I have to order plain, then ask for sauces when I pick up my order. I’d like the side sauce option added as a special instruction or an option when ordering plain
Font too small 2/5
By andrea julieth
I don’t really have good vision and I like to preorder everything online but The app has waaaay too small font. Use a 12 at least, it looks like a 8/9. Please change
“Newly designed app” 1/5
By manuelrod87
Apparently this app was just updated today and was bringing a new design to it. Well.... they did.... it shrunk more like to the size of the iPhone 4. The app is not iPhone X or higher friendly. Over a year later and not up to date... terrible.
New UI 5/5
By Arsalan Aly
I really like to use new design it is really refreshing....
Average app 3/5
By ???????????????????????????/
App refreshed, still not optimized for the larger phones. So much screen real estate that is left with nothing on it.
Delivery 5/5
By EvelynR19
Please do delivery!!! 🙏🏻🙏🏻🙏🏻 😩 love the wings and fries !!!!
IF ONLY THEY COULD DELIVER 3/5
By ROBERTO2555
The wings are amazing like the best wings you could have for lunch or dinner the reason that I gave this a 3 star it’s because they don’t deliver 😔😔 if they do deliver we’ll than it’ll be a different I hope they listen to this review and start delivering soon anyways love you wingstop 😍😍😍👅👅👅💦💦💦🔥🔥🔥💯💯💯🙌🙌👍👍
Add this for 5 Stars 4/5
By Exos2000
Wingstop sometimes sends promos like free 5wings. Please add promo code section so you can order via apps. I couldn't find it so I ended up calling shop.
Font & Payment Options Need Work 3/5
By AtomicDoggyDogg
The font is seriously tiny and the option to pay at the restaurant no longer works. Not a great in-app experience.
Nee to add option 2/5
By popeye213
They need to add a option to add a message to the restaurant, i like my wings nice and wet.
So every time i order throw the app i get them dry.
First buyer 3/5
By Susie6517
First buying wings from them but I got to taste the wings, they were frozen, so am not sure if I will be buying from them again
Honestly... 1/5
By Alejandro Bowser
Unresponsive... on a IPhone XS Max/5GWiFi. I’ll leave the rest up to you.
Gross 1/5
By Megan1996H
Restaurant in downtown Waco has really bad service
Fix the font for iPhone XS Max Please!!! 2/5
By Mlooker007
Fix the font for iPhone XS Max Please as it’s way way too small...Thanks!!!
Payment issue 1/5
By JamieX.
Horrible. It’s won’t let me place an order if it’s over $24 unless I prepay on the app, but it doesn’t even give me a prepay option for personal cards. The only payment option it allows; is pay at the store or gift card.
App not working 5/5
By Luigi209
Keeps saying error from the start.
I had a crappy experience 1/5
By DangleSlow
So i download the app, place an order and then go to checkout. It gives me the option to pay at the restaurant. Then i get a mssg saying i had to prepay since it was over $20. I input my credit card info and get an error stating I can’t charge anything over $0.00 on my card? So I try that thinking I can still pay in store. It gives me a mssg saying i have to prepay since over $20. I give up and order on their website, 20 minutes later.
Small font 1/5
By edgs13
The font on the app is super small!
Payment 1/5
By concerned cust.3
When placing a pickup order over 25 dollars, app won’t give you an option to add a payment method.
Good food - App not so good 3/5
By therealMomR
I like to order ahead and just pop in to pick up my food. I’ve tried to use the App 3 times and it has not worked. The wings are good, but the app stops us ordering more often.
App is trash, UPDATE IT 1/5
By Josephctaylor
The text is so small you have to look through magnifying glass, seriously.... 😠
ADD MANGO HABANERO FLAVOR 3/5
By Angel Jacobo
I tried to order some wings and come to find out the mango habanero flavor is not on the flavor list!! That is my go to flavor to get!! Please add it!!!
One small wing for man one giant wing for all mankind 5/5
By kharris
This may be man’s greatest achievement...the ability to order wings from your phone. App works well would be cool to have a QR code to use for quicker pickup. Great wings too!
Only the app 5/5
By Fire-fire love
It’s a pretty cool app. Great customizing options. It’s the only way I order Wingstop honestly.
Words on Screen 3/5
By B-Well1
The app is good except that it’s extremely difficult to read due to the size of the writing. Please change this. Thanks
Font size issue 1/5
By marines123
Don’t know why the latest app update made the final size almost impossible to view and order. Always been at least a 4 Star app but you guys gotta fix this issue.
Messed up 2/5
By lilhilfox
My daughter ordered two meals for us and a brownie (because it popped up asking if she wanted to add to her order and it looked good). Got home and (surprise, surprise) the brownie was missing. Paid for food that we never got. Argument for going IN and ordering.
Update Pls! 4/5
By Kalboholic
needs an U/I update for Iphone X users. Also, the font is super small and it’s hard to read.
Flavors - A minor inconvenience 4/5
By JohnDSterling
While ordering on the app I’d like to order 2seasonings/sauces on all wings, rather than it being half and half. For instance, I’d like to have the Original Hot sauce and Lemon Pepper on all wings, rather than it being 5 Original Hot and 5 Lemon Pepper (10piece combo). I’m able to do this in store, but on the app there is no option or special instruction to be able to make that choice. Just a small inconvenience, other than that the app is great.
wow 3/5
By it's meeeee yo🐐
i mean it’s always schmack but they forgot my free 5 wings :(
App Font 3/5
By Gilly319
The App works great, except for the fact that the font is incredibly small. Very hard to read.
Used to be a great app, now it just doesn’t work 1/5
By Schlau
(Believe it or not after about a year the app STILL ISN’T FIXED)
This app used to be great - i order at least twice a month for take out orders, ranging from $30-40 worth of food. Their checkout option allows me to pay at restaurant, so I just click order, and head to the restaurant to pick up. Easy, right?
Tonight I tried to place an order, and on checkout it now tells me that ‘on orders more than $30 we require a prepayment’. Okay THEN GIVE ME AN OPTION IN THIS APP TO ENTER IN A CREDIT CARD PLEASE. Right now the app only provides me an option to ‘pay at restaurant’, and then rejects the order without any other option to prepay.
Ended up going to the store and showing him my phone to place the order. The cashier told me that many people complains about this same issue but unfortunately the store has no control.
Fix your app please.
Help!! 1/5
By biggRegg23
Font is way too small and there is no way to change it.
:) 5/5
By JumanjiBoner
All I wanted was some chicken wings and they had chicken wings
Works but inefficient 3/5
By jdhardie
The app works but the number of taps it takes to place even a simple reorder is excessive. A mobile pay feature, especially that supports ApplePay, would make it even better.
My favorite 5/5
By Offset3migos
This is my favorite place to eat since I started coming to eat here everything is good I just wish they where more faster with that service and that the wings where cooked more well done it nasty when they are all suggy but yeah WingStop is my favorite place to eat at
